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Mobile BI: New Challenges
                                                  for the CFO’s Office?

                                                 Introducing Mobile SRM
                                          (Stakeholder Relationship Management)



                                                          1/12/2010



            01 56 21 21 21
        Business & Decision
        153 rue de Courcelles
             75017 PARIS
         Jean-Michel Franco
Jean-michel.franco@businessdecision.com
12/4/2010




    CFO Plan: Developing Closer Relationships with your Stakeholders

                 Communicate                                             Build trust
                 to your market                                          with your
                                                                          metrics
                                    Highlight
                                   progresses      Solid financial
                                and achievements       criteria
                                   to external          as a
                                  stakeholders     foundation…


            Develop        Define & fuel                    Provide ideas             Support
         the corporate        overall                        and insights          new ideas and
                             strategy
            strategy
                                            CFO                                      strategies

                                                   Drive financial
                                      Finance        initiatives
                                   and implement




                                                                    Manage
                  Allocate the right                             your operations
                resources to execute
                      strategy                                       Source : CFO’s DNA- Ernst & Young
2
04/12/2010




    What is Stakeholder Relationship Management (SRM) and why now?



                                                  Mobile apps, the
       • Goal : communicate efficiently and
         deliver the right level of information   right channel to
         with all of the stakeholders              deliver SRM ?
       • Target: Investors, Financial
         analysts, Medias, Regulators, and          • An innovative channel, reaching a
         public…                                      target that is mostly already
       • Key content : fact and figures,              equipped with mobile devices
         reports and documents related to           • Rich content (multimedia,
         the enterprise, the key message              interactive user experience, etc…)
         from the CEO, CFO                          • An application rather than a site 
                                                      easy to customize, embedded
                                                      security…
                           What is
                           SRM ?




3
Business & Decision & Microstrategy’s Joint Solution:
          Ready to go Mobile SRM (iPhone and iPad) Application




4
12/4/2010




    How to Deploy the Mobile SRM Offering?

                SRM Starter Kit                                        Packaged SRM as a Service
    •   Development and rollout of the                            •   Quarterly update of the
                                        €20
        application for annual or quarterly K                         application content, with respect
        results publication (5 predefined
                                    available in 6                    to quarterly results publication
        scenarios, 5 interactive analysis)
                                        weeks                     •   SaaS Hosting
    •   iPad or iPhone application        (*)                     •   Up to 10 concurrent connections
        published on Appstore                                         to the BI back end
    •   Hosting of the application back
        end for 3 months on the Business
        & Decision Eolas Green Data                                                        €1 K / month
        Centre                                                                                  (*)



                                                          SRM Extension Kit as a Service
                                         •   Personalised application with dedicated models, dash-
                                             boards and content
                                         •   Wide scope in terms of information and related analyses
                                             (Sustainability-related reporting, market data, etc.)
* :Draft estimation, subject to change
   before final release                  •   Role-based personalisation and security
                                         •   Mobile marketing (promotion of applications)
5
12/4/2010




    What are the Benefits of Mobile CRM?

          Enterprise perspective
    • Takes a front seat to publicly venture into the mobile revolution
    • Positions brand on the App Store with well-managed corporate communications
    • Highlights the will to fully focus attention to shareholders, investors, business partners, etc

          CFO perspective
    • Leverages the power of a new communication channel to provide value to their stakeholders
         • High-tech
         • Engaging and personalised for stakeholders
         • Direct contact: one to one, anywhere, anytime, in any form
    • Demonstrate its ability to innovate, within the enterprise and externally, both to a large audience and to
      a very targeted one (investors)

          CIO perspective
    • Deploy an enterprise mobile strategy in a very favorable context
         • Highly visible, internally and externally
         • Very limited investments, no CAPEX (no need to buy devices for internal use, SaaS, etc.)
    • Leverages and proof tests the most innovative IT technologies (Mobility, SaaS, etc.), at no risk
         • Core data need to be public, so no security issues
         • Limited technical challenges (and outsourced !)


6
Mobile BI: New Challenges
                                                  for the CFO’s Office?

                                                 Introducing Mobile SRM
                                          (Stakeholder Relationship Management)



                                                          1/12/2010



            01 56 21 21 21
        Business & Decision
        153 rue de Courcelles
             75017 PARIS
         Jean-Michel Franco
Jean-michel.franco@businessdecision.com
Annexes : Main Menu




                      8
Annexes: Screenshots - Company, International Presence, News




                 La société                      Implantations




   Business & Decision est consultant et
   intégrateur de systèmes international
   (CIS).

   Leader de la Business Intelligence (BI)
   et du CRM, acteur majeur de
   l’e-Business, de l’Enterprise
   Information Management (EIM), des
   Enterprise Solutions ainsi que du
   Management Consulting, le Groupe
   contribue à la réussite des projets à forte
   valeur ajoutée de ses clients.

   Il est reconnu pour ses expertises
   fonctionnelle et technologique par les




                                                                 9
Annexes: Screenshots - Insights From the CEO, Key Figures, Analysis




        Le mot du Président                Chiffres clés              Analyse




                                    CA Consolidé     CA par marché




                                      Résultat       Résultat Net
                                    opérationnel




                                              Effectifs




                                                                                10
Screenshots: Outlook, Innovation, Other




                Perspectives                     Innovation     Autres




                                                               Calendrier
  Le Groupe affiche plusieurs trimestres                       Financier
  consécutifs de croissance de son chiffre
  d'affaires qui témoignent de sa bonne
  performance.

  Un plan de recrutement ambitieux a été mis                  Télécharger le
  en place en perspective du niveau d'activité
  des prochains mois.                                         Rapport Annuel

  Parallèlement, l'amélioration des marges et
  de la trésorerie continue d'être une des                       www
  priorités du Groupe.
                                                                  Site




                                                                               11

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Mobile SRM offering by Business & Decision and Microstrategy

  • 1. Mobile BI: New Challenges for the CFO’s Office? Introducing Mobile SRM (Stakeholder Relationship Management) 1/12/2010 01 56 21 21 21 Business & Decision 153 rue de Courcelles 75017 PARIS Jean-Michel Franco Jean-michel.franco@businessdecision.com
  • 2. 12/4/2010 CFO Plan: Developing Closer Relationships with your Stakeholders Communicate Build trust to your market with your metrics Highlight progresses Solid financial and achievements criteria to external as a stakeholders foundation… Develop Define & fuel Provide ideas Support the corporate overall and insights new ideas and strategy strategy CFO strategies Drive financial Finance initiatives and implement Manage Allocate the right your operations resources to execute strategy Source : CFO’s DNA- Ernst & Young 2
  • 3. 04/12/2010 What is Stakeholder Relationship Management (SRM) and why now? Mobile apps, the • Goal : communicate efficiently and deliver the right level of information right channel to with all of the stakeholders deliver SRM ? • Target: Investors, Financial analysts, Medias, Regulators, and • An innovative channel, reaching a public… target that is mostly already • Key content : fact and figures, equipped with mobile devices reports and documents related to • Rich content (multimedia, the enterprise, the key message interactive user experience, etc…) from the CEO, CFO • An application rather than a site  easy to customize, embedded security… What is SRM ? 3
  • 4. Business & Decision & Microstrategy’s Joint Solution: Ready to go Mobile SRM (iPhone and iPad) Application 4
  • 5. 12/4/2010 How to Deploy the Mobile SRM Offering? SRM Starter Kit Packaged SRM as a Service • Development and rollout of the • Quarterly update of the €20 application for annual or quarterly K application content, with respect results publication (5 predefined available in 6 to quarterly results publication scenarios, 5 interactive analysis) weeks • SaaS Hosting • iPad or iPhone application (*) • Up to 10 concurrent connections published on Appstore to the BI back end • Hosting of the application back end for 3 months on the Business & Decision Eolas Green Data €1 K / month Centre (*) SRM Extension Kit as a Service • Personalised application with dedicated models, dash- boards and content • Wide scope in terms of information and related analyses (Sustainability-related reporting, market data, etc.) * :Draft estimation, subject to change before final release • Role-based personalisation and security • Mobile marketing (promotion of applications) 5
  • 6. 12/4/2010 What are the Benefits of Mobile CRM? Enterprise perspective • Takes a front seat to publicly venture into the mobile revolution • Positions brand on the App Store with well-managed corporate communications • Highlights the will to fully focus attention to shareholders, investors, business partners, etc CFO perspective • Leverages the power of a new communication channel to provide value to their stakeholders • High-tech • Engaging and personalised for stakeholders • Direct contact: one to one, anywhere, anytime, in any form • Demonstrate its ability to innovate, within the enterprise and externally, both to a large audience and to a very targeted one (investors) CIO perspective • Deploy an enterprise mobile strategy in a very favorable context • Highly visible, internally and externally • Very limited investments, no CAPEX (no need to buy devices for internal use, SaaS, etc.) • Leverages and proof tests the most innovative IT technologies (Mobility, SaaS, etc.), at no risk • Core data need to be public, so no security issues • Limited technical challenges (and outsourced !) 6
  • 7. Mobile BI: New Challenges for the CFO’s Office? Introducing Mobile SRM (Stakeholder Relationship Management) 1/12/2010 01 56 21 21 21 Business & Decision 153 rue de Courcelles 75017 PARIS Jean-Michel Franco Jean-michel.franco@businessdecision.com
  • 8. Annexes : Main Menu 8
  • 9. Annexes: Screenshots - Company, International Presence, News La société Implantations Business & Decision est consultant et intégrateur de systèmes international (CIS). Leader de la Business Intelligence (BI) et du CRM, acteur majeur de l’e-Business, de l’Enterprise Information Management (EIM), des Enterprise Solutions ainsi que du Management Consulting, le Groupe contribue à la réussite des projets à forte valeur ajoutée de ses clients. Il est reconnu pour ses expertises fonctionnelle et technologique par les 9
  • 10. Annexes: Screenshots - Insights From the CEO, Key Figures, Analysis Le mot du Président Chiffres clés Analyse CA Consolidé CA par marché Résultat Résultat Net opérationnel Effectifs 10
  • 11. Screenshots: Outlook, Innovation, Other Perspectives Innovation Autres Calendrier Le Groupe affiche plusieurs trimestres Financier consécutifs de croissance de son chiffre d'affaires qui témoignent de sa bonne performance. Un plan de recrutement ambitieux a été mis Télécharger le en place en perspective du niveau d'activité des prochains mois. Rapport Annuel Parallèlement, l'amélioration des marges et de la trésorerie continue d'être une des www priorités du Groupe. Site 11