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JOURNAL OF PALLIATIVE MEDICINE
Volume 13, Number 3, 2010                                                                   Personal Reflection
ª Mary Ann Liebert, Inc.
DOI: 10.1089=jpm.2009.0313




                                         The Power of Presence

                                                     Jefri Ann Franks, M.S.



                                                                        Sometimes in the hospital Heather’s nurse would take a
I  t was 9:00 pm and my daughter Heather was resting
   peacefully in her hospital bed. I was perched on the edge of
the ‘‘parent bed’’ by the window. I had become a sentry of
                                                                     look at me, a sobbing, anguished mess and say, ‘‘Would a hug
                                                                     help?’’ Sometimes she would come into the room to find
sorts, ever watchful, ready to spring into action at a moments       Heather unconscious and me crying in a heap on the parent
notice on her behalf. Her cancer had failed to yield to the          bed. She would sit beside me, take my hand, and cry with
aggressive chemo, radiation, and stem cell rescue attempts.          me—not a word spoken. This made me feel understood. My
She was in the process of dying.                                     favorite people at Heather’s funeral were those who looked at
   Quietly, the door to our room opened and Dr. Greenfield,           me with tears in their eyes and said, ‘‘I don’t know what to say
one of the staff oncologists came in and took a seat in the chair    to you, but I wanted to be here.’’ Perfect! I would think be-
beside her bed—my other perch. She opened her eyes and               cause I had no idea what to say to them. Some things are
smiled up at him. He began to stroke her forehead and speak          unspeakable and it is best to admit that.
to her very softly. Although I could not hear every word, it            When I found a part-time job a year after Heather died, it
was a sacred conversation between the two of them, I heard           required me to call on people in hospital settings. This was
enough to know that he was telling her that he would be away         obviously difficult and brought up a myriad of painful
for a while and asking her if she would still be here when he        memories. As I drove down the highway in tears between
got back. She asked him how many days he would be gone               calls I would call my sister-in-law who would say, ‘‘Are you
and I saw her look into space for a moment then she turned to        OK to drive? Do you need to pull over? Do you need me to
him and said, ‘‘Yes, I will still be here.’’                         come get you?’’ Sometimes we would sing the chorus of a
   I have replayed that scene many times in my mind since            song together that she taught me: ‘‘Start from the very be-
Heather’s death. The sheer realness of it brings me to tears—        ginning, it’s a very good place to start . . . ’’ One time I was so
tears of gratitude. Dr. Greenfield gave my daughter a gift that       deep in despair that after listening to me she simply said, ‘‘I
night, the gift of his presence. He came into her world and          love you!’’ three powerful words that got me through that
shared his vulnerability with her. Each stroke of her forehead       day.
said, ‘‘I love you,’’ ‘‘Will you be here when I get back,’’ and         When I think of the power of presence, I realize that it is not
‘‘You are important to me, I know you are leaving and I need         given the honor it deserves. People think they have to do
to say goodbye.’’ These things brought great comfort to              more. They think they have to somehow fix it or make it better
Heather. Although the word, ‘‘goodbye’’ was never spoken,            or they have not offered anything of value. I respectfully
it was exchanged.                                                    submit that the power of another human being’s presence
   Months earlier in another hospital stay Heather was very          when you are suffering is everything. You do not have to say
quiet and seemed in emotional distress. My attempts to talk          or do something profound; you cannot fix or solve the situa-
with her were met with, ‘‘Mother, I need space!’’ I felt that I      tion. To try to do so is arrogant and is playing a false game that
was the one she needed space from. I asked her who, if any-          is isolating and hurtful. As my friend Dr. Alan Wolfeldt, ex-
one, she would talk to and she said she would talk to Annie,         pert on grief says, the power of presence is about ‘‘compa-
our child life worker. I asked that Annie be paged to come see       nioning’’ the suffering. Entering into their painful world and
Heather when she could. Sometime later Annie arrived out-            walking along side them. What to bring? YOU in all your
side the door. She looked in through the door window,                wonderful, unpredictable messy humanness—just as you are.
waiting for permission from Heather to enter. Heather waived         Suffering is messy and unpredictable as well, so you will
her in. Annie stopped just inside the door and looked at             get along fine! In the months following Heather’s death my
Heather, assessing the situation. Instead of walking toward          pastor said to me, ‘‘I can’t do the work for you. You are in a
the bed, Annie got down on all fours and slowly crawled to           valley of boulders and in order to step forward you must
the bed, never taking her eyes off my daughter. When she got         break the boulders up with your sledgehammer. Breaking up
to the side of the bed she rested her chin on it without saying a    those boulders and moving forward is your work alone.
word. Heather broke into an ear-to-ear smile and I felt a wave       However, I can bring you lemonade or walk alongside you
of relief wash over me. Annie had found her! I left them to-         and tell you jokes!’’ He was describing the art of compa-
gether and went to the parent room so they could talk.               nioning. I could picture myself, sweaty, forlorn, exhausted but




  Building Resilience and Hope=End-of-Life Issues, Kansas City, Missouri.

                                                                 331
332                                                                                                 PERSONAL REFLECTION

smiling as I saw him climbing down the valley with that              shape. It must have shown on my face. After taking a look
lemonade!                                                            at me, my nephew ran to his room returning with his boom
   To companion the suffering is an act of courage. The suf-         box. He got on his knees in front of me, inserted a CD and
ferer has to be in their painful situation, the companion            the beginning notes of ‘‘You’ll Be In My Heart’’ by Phil
chooses to be. It is a breathtaking and profound act of love to      Collins came forth. He squared his shoulders, looked me in
enter into someone else’s darkness to give your vulnerability        the eye, took a breath and sang the whole song to me. I met
to them and to receive theirs, never knowing exactly what it is      his gaze and sang along with tears of love and gratitude
going to look like or feel like. It is holy ground and you and the   streaming down my face.
sufferer are pilgrims on a journey together. You can be a
witness and a validation, you can be a beacon of hope, you
                                                                                                    Address correspondence to:
may just be the reason the sufferer is able to bear their burden
                                                                                                         Jefri Ann Franks, M.S.
for one more day.
                                                                                                         11115 NW 55th Street
   Perhaps my 6-year-old nephew, operating on pure in-
                                                                                                        Kansas City, MO 64152
stinct, did it best. Several months after Heather’s death I
was over at my brother’s house and I was in pretty bad                                                   E-mail: jefri@kcnet.com

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Power Of Presence, Personal Reflection

  • 1. JOURNAL OF PALLIATIVE MEDICINE Volume 13, Number 3, 2010 Personal Reflection ª Mary Ann Liebert, Inc. DOI: 10.1089=jpm.2009.0313 The Power of Presence Jefri Ann Franks, M.S. Sometimes in the hospital Heather’s nurse would take a I t was 9:00 pm and my daughter Heather was resting peacefully in her hospital bed. I was perched on the edge of the ‘‘parent bed’’ by the window. I had become a sentry of look at me, a sobbing, anguished mess and say, ‘‘Would a hug help?’’ Sometimes she would come into the room to find sorts, ever watchful, ready to spring into action at a moments Heather unconscious and me crying in a heap on the parent notice on her behalf. Her cancer had failed to yield to the bed. She would sit beside me, take my hand, and cry with aggressive chemo, radiation, and stem cell rescue attempts. me—not a word spoken. This made me feel understood. My She was in the process of dying. favorite people at Heather’s funeral were those who looked at Quietly, the door to our room opened and Dr. Greenfield, me with tears in their eyes and said, ‘‘I don’t know what to say one of the staff oncologists came in and took a seat in the chair to you, but I wanted to be here.’’ Perfect! I would think be- beside her bed—my other perch. She opened her eyes and cause I had no idea what to say to them. Some things are smiled up at him. He began to stroke her forehead and speak unspeakable and it is best to admit that. to her very softly. Although I could not hear every word, it When I found a part-time job a year after Heather died, it was a sacred conversation between the two of them, I heard required me to call on people in hospital settings. This was enough to know that he was telling her that he would be away obviously difficult and brought up a myriad of painful for a while and asking her if she would still be here when he memories. As I drove down the highway in tears between got back. She asked him how many days he would be gone calls I would call my sister-in-law who would say, ‘‘Are you and I saw her look into space for a moment then she turned to OK to drive? Do you need to pull over? Do you need me to him and said, ‘‘Yes, I will still be here.’’ come get you?’’ Sometimes we would sing the chorus of a I have replayed that scene many times in my mind since song together that she taught me: ‘‘Start from the very be- Heather’s death. The sheer realness of it brings me to tears— ginning, it’s a very good place to start . . . ’’ One time I was so tears of gratitude. Dr. Greenfield gave my daughter a gift that deep in despair that after listening to me she simply said, ‘‘I night, the gift of his presence. He came into her world and love you!’’ three powerful words that got me through that shared his vulnerability with her. Each stroke of her forehead day. said, ‘‘I love you,’’ ‘‘Will you be here when I get back,’’ and When I think of the power of presence, I realize that it is not ‘‘You are important to me, I know you are leaving and I need given the honor it deserves. People think they have to do to say goodbye.’’ These things brought great comfort to more. They think they have to somehow fix it or make it better Heather. Although the word, ‘‘goodbye’’ was never spoken, or they have not offered anything of value. I respectfully it was exchanged. submit that the power of another human being’s presence Months earlier in another hospital stay Heather was very when you are suffering is everything. You do not have to say quiet and seemed in emotional distress. My attempts to talk or do something profound; you cannot fix or solve the situa- with her were met with, ‘‘Mother, I need space!’’ I felt that I tion. To try to do so is arrogant and is playing a false game that was the one she needed space from. I asked her who, if any- is isolating and hurtful. As my friend Dr. Alan Wolfeldt, ex- one, she would talk to and she said she would talk to Annie, pert on grief says, the power of presence is about ‘‘compa- our child life worker. I asked that Annie be paged to come see nioning’’ the suffering. Entering into their painful world and Heather when she could. Sometime later Annie arrived out- walking along side them. What to bring? YOU in all your side the door. She looked in through the door window, wonderful, unpredictable messy humanness—just as you are. waiting for permission from Heather to enter. Heather waived Suffering is messy and unpredictable as well, so you will her in. Annie stopped just inside the door and looked at get along fine! In the months following Heather’s death my Heather, assessing the situation. Instead of walking toward pastor said to me, ‘‘I can’t do the work for you. You are in a the bed, Annie got down on all fours and slowly crawled to valley of boulders and in order to step forward you must the bed, never taking her eyes off my daughter. When she got break the boulders up with your sledgehammer. Breaking up to the side of the bed she rested her chin on it without saying a those boulders and moving forward is your work alone. word. Heather broke into an ear-to-ear smile and I felt a wave However, I can bring you lemonade or walk alongside you of relief wash over me. Annie had found her! I left them to- and tell you jokes!’’ He was describing the art of compa- gether and went to the parent room so they could talk. nioning. I could picture myself, sweaty, forlorn, exhausted but Building Resilience and Hope=End-of-Life Issues, Kansas City, Missouri. 331
  • 2. 332 PERSONAL REFLECTION smiling as I saw him climbing down the valley with that shape. It must have shown on my face. After taking a look lemonade! at me, my nephew ran to his room returning with his boom To companion the suffering is an act of courage. The suf- box. He got on his knees in front of me, inserted a CD and ferer has to be in their painful situation, the companion the beginning notes of ‘‘You’ll Be In My Heart’’ by Phil chooses to be. It is a breathtaking and profound act of love to Collins came forth. He squared his shoulders, looked me in enter into someone else’s darkness to give your vulnerability the eye, took a breath and sang the whole song to me. I met to them and to receive theirs, never knowing exactly what it is his gaze and sang along with tears of love and gratitude going to look like or feel like. It is holy ground and you and the streaming down my face. sufferer are pilgrims on a journey together. You can be a witness and a validation, you can be a beacon of hope, you Address correspondence to: may just be the reason the sufferer is able to bear their burden Jefri Ann Franks, M.S. for one more day. 11115 NW 55th Street Perhaps my 6-year-old nephew, operating on pure in- Kansas City, MO 64152 stinct, did it best. Several months after Heather’s death I was over at my brother’s house and I was in pretty bad E-mail: jefri@kcnet.com