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HOW ARE YOUR SMARTEST COMPETITORS
        USING TECHNOLOGY?


            JAN KORB
OVERVIEW




      http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
HOW ARE YOUR SMARTEST COMPETITORS
    ARE USING THIS TECHNOLOGY?


               Research
           Reputation Building
         Competitive Intelligence
         Marketing & Promotion
        Prospect/Client Interaction
            Customer Service
             New Business
RESEARCH




 Chris Sacca
RESEARCH




           Sproutbox, an early-stage
           accelerator incubator, uses
           social media as it’s “primary
           source of deal flow”.
RESEARCH




    “I use LinkedIn for lookups
    on key founders, employees
    and advisors.”
             Angel Dave McClure
RESEARCH
RESEARCH
Reputation Building
“Word. Of. Mouth.
        End of story.”


Create something beneficial
to people and they’ll tell
everyone about it FOR you.”
              Peter Shankman
             Founder of HARO
REPUTATION
BUILDING




David Hornik
REPUTATION
BUILDING



Fred Wilson
REPUTATION
BUILDING


Jeff Clavier
REPUTATION
BUILDING


 Chris Sacca
REPUTATION
BUILDING


 Chris Sacca
REPUTATION
BUILDING
REPUTATION
BUILDING
REPUTATION
BUILDING
Competitive Intelligence
COMPETITIVE
INTELLIGENCE




               VentureMaven.com is a Twitter
               aggregator that allows you to
               easily follow people with money
               to invest.
COMPETITIVE
INTELLIGENCE
Marketing Promotion
MARKETING
PROMOTION
MARKETING
PROMOTION
MARKETING
PROMOTION
MARKETING
PROMOTION
MARKETING
PROMOTION
MARKETING
PROMOTION
MARKETING
PROMOTION
Customer Service
CUSTOMER SERVICE
CUSTOMER SERVICE
CUSTOMER SERVICE
CUSTOMER SERVICE
CUSTOMER SERVICE
New Business
NEW BUSINESS
NEW BUSINESS




  Tactics:

  #1 Created a blog to join online conversation

  #2 Established an active Twitter account

  #3 Created a LinkedIn Group and Facebook Fan Page

  #4 Modified press release strategy for blogger coverage

  #5 Promoted social media channels on company website
     and in email signatures

  #6 Monitor metrics for success
NEW BUSINESS
NEW BUSINESS




Results:

After six months, the campaign resulted in:

• 10,230 unique blog page views in Q3
• 280 Twitter followers
• 141 members of their LinkedIn Group
• 155% increase in unique web visitors


Leads by source:

• 55% inbound web
• 23% trade shows
• 20.5% email
• 1.5% seminars
Next Steps
NEXT STEPS



  Sign Up
  Reserve your name in social media channels regardless how soon you
  plan on using it.

  Populate
  Populate your accounts with your bio information and link to your
  corporate website.

  Lurk
  Test the waters by observing.You don’t have to interact right away.

  Participate
  Begin by keeping your status updated with business-related happenings.
Questions?


       jkorb@bbased.com

Twitter: @JanKorb or @BroadBased

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