Slides from webinar on 21.3.13

1. Using digital technologies in your work: how do you feel?
Put a X on the diagram to show how you feel about the use of digital technologies in
your work. Put a O to show how the staff you work with feel. Use the pencil tool
21/03/2013 Developing Digital Literacies slide 1

2. Supporting the development of staff digital literacies
 Introduction to supporting the development of staff digital literacies
– Sarah Davies, Programme Manager, Jisc
 Current approaches:
 Librarians and careers/employability staff
– Janet Finlay, Digidol project, Cardiff University
 Teaching administrators
– Stefanie Anyadi, Digital Department project, University College London
 Whole-institutional approach
– Neil Witt, SEEDPoD project, Plymouth University
 Questions after each input; 15 mins for discussion at the end
21/03/2013 Developing Digital Literacies slide 2

3. What is ‘digital literacy’?
those capabilities which fit an individual for
living, learning and working in a digital
society
21/03/2013 Developing Digital Literacies slide 3

4. Digital literacy – a working definition
ICT literacy
Learning Information
skills literacy
Identity Media
management literacy
Communication
Digital
and
scholarship
collaboration
21/03/2013 Developing Digital Literacies slide 4

5. Developmental processes
Developme
ntal attitudes
processes identity needs
attributes
non-formal learning
identity motivation
co-curriculum
curriculum
practices
In context
skills
access and
experience awareness
specialisation
(Beetham and Sharpe 2009 & 2010)
5

6. Which best describes your role?
A. Supporting/managing e-learning or technology-enhanced learning
B. Staff and educational development
C. Lecturer/course leader
D. Professional services eg library, careers, student support
E. Other – please use chat box to give detail
21/03/2013 Developing Digital Literacies slide 6

7. Staff digital literacies: professional associations
 The sector bodies and  Organisational Development in
professional associations JISC is Higher Education Group
working with initially include: (ODHE)
 Standing Conference on
 Association for Learning Academic Practice (SCAP)
Development in Higher  Staff Development Forum
Education (ALDinHE) (SDF)
 Association for Learning  Staff and Educational
Technology (ALT) Development Association
 Association of University (SEDA)
Administrators (AUA)  Society of College, National
 Heads of Educational and University Libraries
Development Group (HEDG) (SCONUL)
 Vitae
21/03/2013 Developing Digital Literacies slide 7

8. Support for staff digital literacy development
Barriers Enablers
21/03/2013 Developing Digital Literacies slide 8

9. Digital literacies in the disciplines
21/03/2013 Developing Digital Literacies slide 9

10. Embedding technology into staff development
 Postgraduate Certificate in Learning and Teaching in Higher
Education
 University of the Arts London (DIAL project)
– collaborative reading, writing and reflection activities on individual blogs
– produce a short video summary of their project outcomes
 Challenging but/therefore useful
 Raised confidence and competence in technologies for reflective practice
 Increased participants’ willingness to use technology in their teaching
practice
 Need to consider: support needs; open practice; familiarisation with
communicating online; assessment strategy; inclusion; f2f contact
 Lindsay Jordan, 2013
 Guide to implementing the UK professional standards framework in
the digital university
 Webinar 17 April - http://jiscdlukpsf-eorg.eventbrite.com/
21/03/2013 Developing Digital Literacies slide 10

11. Supporting the development of staff digital literacies
 Current approaches:
 Librarians and careers/employability staff
– Janet Finlay, Digidol project, Cardiff University
 Teaching administrators
– Stefanie Anyadi, Digital Department project, University College London
 Whole-institutional approach
– Neil Witt, SEEDPoD project, Plymouth University
 Questions after each input; 15 mins for discussion at the end
21/03/2013 Developing Digital Literacies slide 11

12. ⬅ Content
Tasks & ⬅ Tools
Practices ⬅ People
⬅ Processes
Janet Finlay (FinlayJ4@Cardiff.ac.uk, @janetfinlay)
Joe Nicholls (NichollsJA@Cardiff.ac.uk, @joenicholls)
Cathie Jackson (JacksonCM@Cardiff.ac.uk, @cathiejack)
All at Information Services, Cardiff University.

13. Attributes &
Identities I am…
Practices
⬅ Content
Tasks & (ways of thinking and acting) I apply… ⬅ Tools
⬅ People
Practices
Skills I can…
⬅ Processes
(personal capabilities)
Access
(to things - services that perform a I have…
function)
Awareness
(of available services - content, tools, people and processes, I know of…
and potential practices)
Learning Literacies Development Framework
(Adapted from Beetham and Sharp 2009)
Janet Finlay (FinlayJ4@Cardiff.ac.uk, @janetfinlay)
Joe Nicholls (NichollsJA@Cardiff.ac.uk, @joenicholls)
Cathie Jackson (JacksonCM@Cardiff.ac.uk, @cathiejack)
All at Information Services, Cardiff University.

14. Map statements detailing
digital and information literacies to
Review and analysis of the framework Evolve and reapply
Information Literacy and
framework
Digital Literacy models
Workshops to test
Content analysis methodology and framework
of model related
documentation
Viewpoint-like cards to
facilitate conversation
Janet Finlay (FinlayJ4@Cardiff.ac.uk, @janetfinlay)
Joe Nicholls (NichollsJA@Cardiff.ac.uk, @joenicholls)
Cathie Jackson (JacksonCM@Cardiff.ac.uk, @cathiejack)
All at Information Services, Cardiff University.

15. Janet Finlay (FinlayJ4@Cardiff.ac.uk, @janetfinlay)
Joe Nicholls (NichollsJA@Cardiff.ac.uk, @joenicholls)
Cathie Jackson (JacksonCM@Cardiff.ac.uk, @cathiejack)
All at Information Services, Cardiff University.

16. The Digital Department
Project Team: Stefanie Anyadi (PALS) Lorraine Dardis (VP - International),
Alison Gilry (ICH), Clive Young (ELE)

17. What are “teaching administrators”?
• Professional support staff based in academic
departments, student-facing, support teaching
staff
• Wide and varied range of responsibilities:
admissions, examinations, quality assurance,
VLE support, pastoral support, marketing,
careers…

18. Teaching Administrators at UCL
An active community of practice:
• TA Conference
• TA Forum
• TA Handbook
• Increased profile (E-learning champions,
involvement at faculty level)

19. External Accreditation
External accreditation for
• Recognition
• Self-confidence
• Personal development
• Certification of standards

20. External accreditation for TAs at UCL
CMALT
Portfolio
Cohort-based programme of workshops
Mentors

22. Digital Skills and Digital Literacies
Overview of systems and software
Horizon scanning
Understanding of the place that technologies,
systems and processes have in teaching and
learning
Open to innovative approaches
Encouraging and supporting teaching staff
Professional identity

23. Towards whole – institutional
embedded Digital Literacies
Professor Neil Witt
Head of Academic Support, Technology & Innovation
Plymouth University
www.technologyenhancedlearning.net 23

24. Change via a JISC project?
• Builds on 2011 BCUP project
• Audit of systems, policies,
infrastructure and data
• Views from academic and
support staff on use of, and
practice with, existing software
and hardware systems.
• Recommending Institutional
change on DL issues around:
• Infrastructure
• Support
• Curriculum Design
www.technologyenhancedlearning.net 24

25. Impact of technology?
• Students willing to use, and expect their devices to be used to
support their learning experience.
• An urgency in developing services that meets the students’
needs and expectations.
• Assume that academic staff can/will support their use of
technology
www.technologyenhancedlearning.net 25

26. Impact of technology?
• Expectation Management?
• How to meet these digital needs?
• How to engage and support ALL staff?
• How to embed into practice?
www.technologyenhancedlearning.net 26

27. The Digital Strategy
Opportunity 1 – inputting into Strategy
• Key theme 1 - Digital People
• Key theme 2 - Digital teaching, learning and research
• Key theme 3 - Digital services
• Key theme 4 - Digital Infrastructure and Capability
www.technologyenhancedlearning.net 27

28. Performance Development Review
Opportunity 2 – using new processes
Embed in PDR
www.technologyenhancedlearning.net 28

29. Embracing Change
Opportunity 3 – use Restructuring
An opportunity to
recommend Institutional
change:
• Infrastructure
• Support
www.technologyenhancedlearning.net 29

30. Joining it all up
Embed in the curriculum
www.technologyenhancedlearning.net 30

31. • Benchmark and gather evidence
• Take every available opportunity
• Influence then operationalise strategy
• Embed into Staff Development
• Embed into processes (e.g. Curriculum Design)
www.technologyenhancedlearning.net 31