Slides presented at CHI'08 in Florence as part of a workshop I was involved in on the future of user research methodology. Full information on workshop can be found here: http://www.cs.tut.fi/ihte/CHI08_workshop/papers.shtml

1. The Evolution of User. Research Methodologies in Industry April 6st 2008 Jon Innes CHI’08

2. Three Threads of HCI Research From Grudin 2006

3. Major Themes in User Experience Research AutomatedTesting MagnitudeEstimation Discount RITE Formal CIF Morea Eye Tracking Usability Testing ContextualDesign Taylor Zuboff Suchman EPIC Jobs &Outcomes DiaryStudies ParticipatoryDesign SatisfactionSurveys Ethnographic Studies Web Logs Click Tracking Instrumented Beta FeedbackCards InstrumentedApps Other Forms of Research 1980s 1990s 2000 2008 1905

4. Factors Influencing Future User Experience Design

5. Thoughts For Today What factors are shaping our methods? Nature of the products and services being analyzed? Types of users we are studying? Technologies we have to support our research? Product design and development methodologies? Increased expectations of consumers? “The future is already here it’s just unevenly distributed…” William Gibson