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Mobile Learning 101




                                        Overview, Examples, and Resources




         GameTech ‘12                                     Jason Haag
         Defense Users Conference                         ADL Mobile Learning Team
         Orlando, FL - March 28, 2012                     The Tolliver Group, Inc.
Agenda

•    Definitions
•    Basics of Mobile Learning
•    Examples
•    Planning
•    Resources
•    Questions/Discussion




                                 What We’ll Cover
                                                    2
ADL


•  Founded in 1997 to standardize and modernize delivery
•
   of training and education in the U.S. Department of
   Defense (DoD)

•  Develop and implement learning technologies across the
•
   DoD and federal government

•  Collaborate with government, industry, and academia to
•
   promote international specifications and standards for
   designing and delivering learning content




                                  http://adlnet.gov
                                                            3
ADL Mobile Learning Team




    Vision                Knowledge              Deliverables            Research
    •  To be the source   •  Track initiatives   •  Develop samples      •  Collect literature
       of information        and share           •  Identify tools          and review
       and support for    •  Remain current      •  Conduct              •  Applied research
       DoD mobile            and provide            workshops and        •  Share best
       learning              weekly newsletter      webinars                practices
       initiatives.       •  Deliver             •  Write papers         •  Support BAAs
                             presentations       •  Facilitate working
                          •  Collect use cases      group & summit




                                                               Our Focus
                                                                                                 4
What Are Your Roles and Responsibilities?



A.  Manager
B.  Instructional Designer
C.  Developer
D.  Subject Matter Expert
E.  All of the above
F.  Other




                                  Poll Question
                                                  5
Mobile Growth Rate




                     Faster Adoption Than Any Technology
                                                           6
Mobile Growth Rate




                     The 50%
How often do you use your device(s)



        A.  Daily
        B.  A few times per week
        C.  A few times per month
        D.  A few times per year
        E.  Never




                                    Poll Question
                                                    8
What have you learned on your mobile device(s)?



       A.  Completed a course
       B.  Used a search engine
       C.  Geographical travel information
       D.  Never learned anything
       E.  Don’t have a connected device




                                  Poll Question
                                                  9
Definitions




What is Mobile Learning?




                 Mobile Learning 101
                                       10
Definitions




First…What is Learning?




                Mobile Learning 101
                                      11
Definitions



     “Learning is acquiring new, or modifying
  existing, knowledge, behaviors, skills, values,
  or preferences and may involve synthesizing
          different types of information.”

“Human learning may occur as part of education,
  personal development, schooling, or training.”




                                Wikipedia
                                                    12
Definitions




Learning that takes place within a teacher-student
    relationship, such as in a school system.



                          Formal Learning
                                                13
“Only 20% of what’s learned on the job actually
comes from formal learning.”




                                     Jay Cross
                                                  14
Definitions

“              occurs through the experience
    of day-to-day situations.”




                    Informal Learning – @JayCross
                                                    15
Definitions

  Most of what people learn (or retain and put
into use) is learned as part of doing their work,
          not through formal training.




                    Informal Learning – @charlesjennings
                                                           16
70: 20: 10 Learning Framework

•    70% from real life and on-
     the-job experiences, tasks
     and problem solving (day-
     to-day activities)

•    20% from feedback and
     from observing and working
     with role models

•    10% from formal learning
     or training



              Morgan McCall, Robert W. Eichinger, and Michael M.
               Lombardo at the Center for Creative Leadership
                                                                   17
Definitions

1.  Choose: We just what interests us; what we think is
    important and relevant.
2.  Commit: We take responsibility for learning once
    chosen.
3.  Create: We build things, experiment, and try.
4.  Crash: We sometimes fail, but learn from those
    mistakes
5.  Copy: We watch others and mimic their performance
6.  Converse: We discuss with others seeking info and
    feedback
7.  Collaborate: We work together creating, problem-
    solving, and sharing.



                     The Seven C’s of Natural Learning – Clark Quinn
                                                                  18
Definitions




What is Mobile Learning?




                 Mobile Learning 101
                                       19
How Do You Define Mobile?




      Laptop Computer       Jitterbug      Smartphones            Gaming Phones




 eReaders               Handheld Touch Screen Devices & Tablets       Netbook / Micro Laptop / Macbook Air




                                             Which Devices Are Included?
                                                                                                             20
Definitions




              Learner-centric or Device-centric?
                                                   21
“Think Outside the Course”




                             Judy Brown @JudyB
                                                 22
Definitions




   “Mobile learning should be restricted to
learning on devices which a lady can carry in
 her handbag or a gentleman can carry in his
  pocket (Keegan, 2005).” communications
                technology).




                         Desmon Keegan
                                                23
Definitions




  “ Mobile learning is where a learner can be
   physically mobile while at the same time
remaining connected to non-proximate sources
     of information, instruction, and data
         communications technology.”




                           Gary Woodill
                                                24
MOLENET Definition




                     Key Terms!
Definitions




 “The intersection of mobile computing (the
 application of small, portable, and wireless
computing and communication devices) and
e-learning (learning facilitated and supported
      through the use of information).”




                      Clark Quinn - @Quinnovator
                                                   26
Definitions




          Learner-                Device-
           centric                centric




Learner-centric + Device-centric = Ubiquitous Mobile Learning
                                                           27
ADL Describes, Not Defines




 “Leveraging ubiquitous mobile technology for
  the adoption or augmentation of knowledge,
behaviors, or skills through education, training,
  or performance support while the mobility of
     the learner may be independent of time,
              location, and space.”



                             ADL Mobile Learning Team
                                                        28
Basics

•  Benefits
•  Capabilities
•  Concerns




                   Mobile Learning 101
                                         29
Basics

•  Continuous, ongoing, flexible
•  Enables reflection
•  Informal and formal learning
•  Personalization
•  Readily available
•  Ubiquitous
•  More portable that other educational materials
•  Supports the learning process; can be used as part of a
   blended learning approach
•  Can be a useful add-on tool for students with special needs




                                Benefits of Mobile Learning
                                                                 30
Basics




         Mobile Capabilities
                               31
4 C’s of Mobile Capabilities


 1.  Content: accessing content in the form of media

 2.  Capture: capture of information

 3.  Compute: the ability to compute a response

 4.  Communicate: communicate people with eachother




                               Clark Quinn @Quinnovator
                                                          32
Basics

•    Battery life
•    Connectivity
•    Cost (Less of a factor)
•    Data charges
•    Device ownership
•    Screen size
•    Security
•    Technology changes




                               Concerns & Challenges
                                                       33
Examples

•    Classroom Augmentation
•    Mobile Learning Courses
•    eBooks
•    Performance Support
•    Spacing Effect / Spaced Repetition
•    Job Aids / Checklists
•    Location-based Learning
•    Augmented Reality
•    Game-based Learning
•    Interactive Response Codes


                                Mobile Learning 101
                                                      34
Examples




           Classroom Augmentation
                                    35
Examples




     Mobile Learning Courses (Compliance Training,
  Product Training, Mandatory Training, Crisis Response)
                                                      36
Examples




           eBooks
                    37
Examples




           Performance Support
                                 38
Examples

“Humans more easily remember or learn
items when they are studied a few times over
a long period of time (spaced presentation),

rather than studied repeatedly in a short
period time (massed presentation)”




                            Will Thalheimer, PhD
                  The Spacing Effect - Hermann Ebbinghaus
      39
Examples

Repetitions support learning
   -  Helps us absorb information we missed
      earlier
   -  Helps us remember things we d
      forgotten
   -  Strengthens and enriches what we know


•  Spaced repetitions are generally more effective
•  Spacing helps minimize forgetting
•  Wider spacings are generally more effective
•  Spacing may slow learning (while it improves remembering)




                                       Will Thalheimer, PhD
                               Spaced Repititions - Will Thalheimer, PhD
             40
Spaced Learning Example




•  Promotes maternal and child health
•  Free SMS text messages each week,
   timed to their due date or baby s date of
   birth


                                               Text4Baby.org
             41
Examples




           Job Aids / Checklists
                                   42
Examples




           Location-based & Contextual Learning
                                              43
Examples




           Augmented Reality
                               44
Examples




           Game-based Learning
                                 45
Examples

•  Virtual board game for MoD to aid in the understanding of
   lawful behaviour in various situations.




                           MoD: Law of Armed Conflict (Intuition)
                                                                    46
Examples




           Gamification & Badges (OnPoint Digital)
                                                47
Examples




           Interactive Response Codes
                                        48
Examples

•    Start a class
•    Link to a website
•    Link to an online course
•    Distribute or share files
•    Augment text books
•    Write a review
•    Play audio file
•    Link to Apps
•    Help & Tutorials
•    Communications
•    Update Twitter

               Build Your QR Codes! http://qrcode.kaywa.com/



                                           Interactive Response Codes
                                                                        49
Planning




           6 D’s For Planning Questions
                                          50
Five Moments of Learning Need




                         Dr. Conrad Gottfredson
                                                  51
When Do You Think Mobile Is Most Appropriate?



       A.  When learning for the first time
       B.  When wanting to learn more
       C.  When trying to remember
       D.  When things change
       E.  When something goes wrong




                                  Poll Question
                                                  52
Resources

•    Ambient Insight
•    ASTD
•    Bersin & Associates
•    eLearning Guild




                           Market Analysis Research & Reports
           53
Resources – http://ml.adlnet.gov

 •  ADL Mobile Learning Weekly Newsletter (Ongoing)
 •  ADL Monthly Website Articles (Ongoing)
 •  ADL Mobile Learning Guide - App (Ongoing)
 •  ADL Mobile Learning Handbook (Ongoing)
 •  The Effectiveness of Mobile Course Delivery (2011)
 •  Mobile Learning Literature Review (2012)
 •  Mobile Learning Vendors (2012)
 •  Assessment of ISD Principles, Agile Methods, and
    Pedagogical Models for mLearning (2012)
 •  Next Generation SCORM for Mobile / Tin Can API (2012)




                       ADL Mobile Learning Research / Deliverables
                                                                54
Resources




            http://research.adlnet.gov/newsletter/mobile
                                                      55
Resources




            http://mlhandbook.adlnet.gov   56
Resources




            http://mlhandbook.adlnet.gov
                                           57
Credits & Attribution

This work is licensed under a Creative Commons
Attribution-NonCommercial-ShareAlike 3.0 United
States License.

http://creativecommons.org/licenses/by-nc-sa/3.0/us/




                                         Share Alike!
Credits & Attribution

Credits
•  Defense Imagery: http://www.defenseimagery.mil
•  Robert Gadd: http://mlearning.com
•  Kris Swanson: http://www.intuition.com/solutions/mobile-learning
•  Clark Quinn: http://www.quinnovation.com
•  Jay Cross: http://jaycross.com
•  Bob Mosher and Dr. Conrad Gottfredson:
   http://performersupport.ning.com/
•  Rebecca Hogue:
   http://rjh.goingeast.ca/2011/07/17/an-inclusive-definition-of-
   mobile-learning-edumooc
•  http://www.flickr.com/photos/adactio/6153558098/in/
   set-72157627691092806
•  http://www.recreation.slco.org/sorenson/fitness/images/
   teamwork.jpg
                                                Respect!
Credits & Attribution

Credits
•  http://www.qrcodepress.com/wp-content/uploads/2012/03/
   Military-training-with-augmented-reality.jpg
•  http://qrcodepress.com/wp-content/uploads/2011/02/QR-Codes-
•  http://www.freakingnews.com/images/adv-images/corporate-
   training.jpg
•  On-Wine.jpg
•  http://www.navigadget.com/wp-content/postimages/2009/06/
   telenav-iphone-att.jpg
•  http://www.incrediblethings.com/home/come-up-with-a-million-
   dollar-idea-with-thought-box/
•  http://internettime.pbworks.com/w/page/20095947/The%20Book
•  http://www.sealund.com/blog/wp-content/uploads/2011/07/
   image0011.jpg

                                             Respect!
Questions / Discussion




                         adlmobile@adlnet.gov
                                                61
Thank You!




             Jason Haag
             Mobile Learning Research Analyst
             SETA Support Contractor
             The Tolliver Group, Inc.
             jason.haag.ctr@adlnet.gov
             Twitter: @J_Haag
             Web: http://about.me/jsonhaag




                               Let’s Connect!
                                                62

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Mobile Learning 101 Overview

  • 1. Mobile Learning 101 Overview, Examples, and Resources GameTech ‘12 Jason Haag Defense Users Conference ADL Mobile Learning Team Orlando, FL - March 28, 2012 The Tolliver Group, Inc.
  • 2. Agenda •  Definitions •  Basics of Mobile Learning •  Examples •  Planning •  Resources •  Questions/Discussion What We’ll Cover 2
  • 3. ADL •  Founded in 1997 to standardize and modernize delivery • of training and education in the U.S. Department of Defense (DoD) •  Develop and implement learning technologies across the • DoD and federal government •  Collaborate with government, industry, and academia to • promote international specifications and standards for designing and delivering learning content http://adlnet.gov 3
  • 4. ADL Mobile Learning Team Vision Knowledge Deliverables Research •  To be the source •  Track initiatives •  Develop samples •  Collect literature of information and share •  Identify tools and review and support for •  Remain current •  Conduct •  Applied research DoD mobile and provide workshops and •  Share best learning weekly newsletter webinars practices initiatives. •  Deliver •  Write papers •  Support BAAs presentations •  Facilitate working •  Collect use cases group & summit Our Focus 4
  • 5. What Are Your Roles and Responsibilities? A.  Manager B.  Instructional Designer C.  Developer D.  Subject Matter Expert E.  All of the above F.  Other Poll Question 5
  • 6. Mobile Growth Rate Faster Adoption Than Any Technology 6
  • 8. How often do you use your device(s) A.  Daily B.  A few times per week C.  A few times per month D.  A few times per year E.  Never Poll Question 8
  • 9. What have you learned on your mobile device(s)? A.  Completed a course B.  Used a search engine C.  Geographical travel information D.  Never learned anything E.  Don’t have a connected device Poll Question 9
  • 10. Definitions What is Mobile Learning? Mobile Learning 101 10
  • 11. Definitions First…What is Learning? Mobile Learning 101 11
  • 12. Definitions “Learning is acquiring new, or modifying existing, knowledge, behaviors, skills, values, or preferences and may involve synthesizing different types of information.” “Human learning may occur as part of education, personal development, schooling, or training.” Wikipedia 12
  • 13. Definitions Learning that takes place within a teacher-student relationship, such as in a school system. Formal Learning 13
  • 14. “Only 20% of what’s learned on the job actually comes from formal learning.” Jay Cross 14
  • 15. Definitions “ occurs through the experience of day-to-day situations.” Informal Learning – @JayCross 15
  • 16. Definitions Most of what people learn (or retain and put into use) is learned as part of doing their work, not through formal training. Informal Learning – @charlesjennings 16
  • 17. 70: 20: 10 Learning Framework •  70% from real life and on- the-job experiences, tasks and problem solving (day- to-day activities) •  20% from feedback and from observing and working with role models •  10% from formal learning or training Morgan McCall, Robert W. Eichinger, and Michael M. Lombardo at the Center for Creative Leadership 17
  • 18. Definitions 1.  Choose: We just what interests us; what we think is important and relevant. 2.  Commit: We take responsibility for learning once chosen. 3.  Create: We build things, experiment, and try. 4.  Crash: We sometimes fail, but learn from those mistakes 5.  Copy: We watch others and mimic their performance 6.  Converse: We discuss with others seeking info and feedback 7.  Collaborate: We work together creating, problem- solving, and sharing. The Seven C’s of Natural Learning – Clark Quinn 18
  • 19. Definitions What is Mobile Learning? Mobile Learning 101 19
  • 20. How Do You Define Mobile? Laptop Computer Jitterbug Smartphones Gaming Phones eReaders Handheld Touch Screen Devices & Tablets Netbook / Micro Laptop / Macbook Air Which Devices Are Included? 20
  • 21. Definitions Learner-centric or Device-centric? 21
  • 22. “Think Outside the Course” Judy Brown @JudyB 22
  • 23. Definitions “Mobile learning should be restricted to learning on devices which a lady can carry in her handbag or a gentleman can carry in his pocket (Keegan, 2005).” communications technology). Desmon Keegan 23
  • 24. Definitions “ Mobile learning is where a learner can be physically mobile while at the same time remaining connected to non-proximate sources of information, instruction, and data communications technology.” Gary Woodill 24
  • 25. MOLENET Definition Key Terms!
  • 26. Definitions “The intersection of mobile computing (the application of small, portable, and wireless computing and communication devices) and e-learning (learning facilitated and supported through the use of information).” Clark Quinn - @Quinnovator 26
  • 27. Definitions Learner- Device- centric centric Learner-centric + Device-centric = Ubiquitous Mobile Learning 27
  • 28. ADL Describes, Not Defines “Leveraging ubiquitous mobile technology for the adoption or augmentation of knowledge, behaviors, or skills through education, training, or performance support while the mobility of the learner may be independent of time, location, and space.” ADL Mobile Learning Team 28
  • 29. Basics •  Benefits •  Capabilities •  Concerns Mobile Learning 101 29
  • 30. Basics •  Continuous, ongoing, flexible •  Enables reflection •  Informal and formal learning •  Personalization •  Readily available •  Ubiquitous •  More portable that other educational materials •  Supports the learning process; can be used as part of a blended learning approach •  Can be a useful add-on tool for students with special needs Benefits of Mobile Learning 30
  • 31. Basics Mobile Capabilities 31
  • 32. 4 C’s of Mobile Capabilities 1.  Content: accessing content in the form of media 2.  Capture: capture of information 3.  Compute: the ability to compute a response 4.  Communicate: communicate people with eachother Clark Quinn @Quinnovator 32
  • 33. Basics •  Battery life •  Connectivity •  Cost (Less of a factor) •  Data charges •  Device ownership •  Screen size •  Security •  Technology changes Concerns & Challenges 33
  • 34. Examples •  Classroom Augmentation •  Mobile Learning Courses •  eBooks •  Performance Support •  Spacing Effect / Spaced Repetition •  Job Aids / Checklists •  Location-based Learning •  Augmented Reality •  Game-based Learning •  Interactive Response Codes Mobile Learning 101 34
  • 35. Examples Classroom Augmentation 35
  • 36. Examples Mobile Learning Courses (Compliance Training, Product Training, Mandatory Training, Crisis Response) 36
  • 37. Examples eBooks 37
  • 38. Examples Performance Support 38
  • 39. Examples “Humans more easily remember or learn items when they are studied a few times over a long period of time (spaced presentation), rather than studied repeatedly in a short period time (massed presentation)” Will Thalheimer, PhD The Spacing Effect - Hermann Ebbinghaus 39
  • 40. Examples Repetitions support learning -  Helps us absorb information we missed earlier -  Helps us remember things we d forgotten -  Strengthens and enriches what we know •  Spaced repetitions are generally more effective •  Spacing helps minimize forgetting •  Wider spacings are generally more effective •  Spacing may slow learning (while it improves remembering) Will Thalheimer, PhD Spaced Repititions - Will Thalheimer, PhD 40
  • 41. Spaced Learning Example •  Promotes maternal and child health •  Free SMS text messages each week, timed to their due date or baby s date of birth Text4Baby.org 41
  • 42. Examples Job Aids / Checklists 42
  • 43. Examples Location-based & Contextual Learning 43
  • 44. Examples Augmented Reality 44
  • 45. Examples Game-based Learning 45
  • 46. Examples •  Virtual board game for MoD to aid in the understanding of lawful behaviour in various situations. MoD: Law of Armed Conflict (Intuition) 46
  • 47. Examples Gamification & Badges (OnPoint Digital) 47
  • 48. Examples Interactive Response Codes 48
  • 49. Examples •  Start a class •  Link to a website •  Link to an online course •  Distribute or share files •  Augment text books •  Write a review •  Play audio file •  Link to Apps •  Help & Tutorials •  Communications •  Update Twitter Build Your QR Codes! http://qrcode.kaywa.com/ Interactive Response Codes 49
  • 50. Planning 6 D’s For Planning Questions 50
  • 51. Five Moments of Learning Need Dr. Conrad Gottfredson 51
  • 52. When Do You Think Mobile Is Most Appropriate? A.  When learning for the first time B.  When wanting to learn more C.  When trying to remember D.  When things change E.  When something goes wrong Poll Question 52
  • 53. Resources •  Ambient Insight •  ASTD •  Bersin & Associates •  eLearning Guild Market Analysis Research & Reports 53
  • 54. Resources – http://ml.adlnet.gov •  ADL Mobile Learning Weekly Newsletter (Ongoing) •  ADL Monthly Website Articles (Ongoing) •  ADL Mobile Learning Guide - App (Ongoing) •  ADL Mobile Learning Handbook (Ongoing) •  The Effectiveness of Mobile Course Delivery (2011) •  Mobile Learning Literature Review (2012) •  Mobile Learning Vendors (2012) •  Assessment of ISD Principles, Agile Methods, and Pedagogical Models for mLearning (2012) •  Next Generation SCORM for Mobile / Tin Can API (2012) ADL Mobile Learning Research / Deliverables 54
  • 55. Resources http://research.adlnet.gov/newsletter/mobile 55
  • 56. Resources http://mlhandbook.adlnet.gov 56
  • 57. Resources http://mlhandbook.adlnet.gov 57
  • 58. Credits & Attribution This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 United States License. http://creativecommons.org/licenses/by-nc-sa/3.0/us/ Share Alike!
  • 59. Credits & Attribution Credits •  Defense Imagery: http://www.defenseimagery.mil •  Robert Gadd: http://mlearning.com •  Kris Swanson: http://www.intuition.com/solutions/mobile-learning •  Clark Quinn: http://www.quinnovation.com •  Jay Cross: http://jaycross.com •  Bob Mosher and Dr. Conrad Gottfredson: http://performersupport.ning.com/ •  Rebecca Hogue: http://rjh.goingeast.ca/2011/07/17/an-inclusive-definition-of- mobile-learning-edumooc •  http://www.flickr.com/photos/adactio/6153558098/in/ set-72157627691092806 •  http://www.recreation.slco.org/sorenson/fitness/images/ teamwork.jpg Respect!
  • 60. Credits & Attribution Credits •  http://www.qrcodepress.com/wp-content/uploads/2012/03/ Military-training-with-augmented-reality.jpg •  http://qrcodepress.com/wp-content/uploads/2011/02/QR-Codes- •  http://www.freakingnews.com/images/adv-images/corporate- training.jpg •  On-Wine.jpg •  http://www.navigadget.com/wp-content/postimages/2009/06/ telenav-iphone-att.jpg •  http://www.incrediblethings.com/home/come-up-with-a-million- dollar-idea-with-thought-box/ •  http://internettime.pbworks.com/w/page/20095947/The%20Book •  http://www.sealund.com/blog/wp-content/uploads/2011/07/ image0011.jpg Respect!
  • 61. Questions / Discussion adlmobile@adlnet.gov 61
  • 62. Thank You! Jason Haag Mobile Learning Research Analyst SETA Support Contractor The Tolliver Group, Inc. jason.haag.ctr@adlnet.gov Twitter: @J_Haag Web: http://about.me/jsonhaag Let’s Connect! 62