Organisations strive to maximize the impact of each supporter message when it arrives in the politician’s inbox. Jo Shaw of sponsor agency PublicZone will look specifically at the impact of more targeted and strategic messaging, including statistics from MP surveys in the UK and Canada, and cover how to use the tools in e-activist that relate to message targeting: message menu, message and subject line rotation, re-direct and filter (form content, contact validation, contact biographical data, and question response), inserting basic dynamic content into your default message, and using reference data in your message templates. Lizzie Cook, Public Engagement Officer at Breakthrough Breast Cancer will showcase Breakthrough's pre-election campaign action..