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Art	
  of	
  the	
  W ingman	
  for	
  Business	
  is	
  dedicated	
  to	
  the	
  businesswomen	
  and	
  businessmen	
  who	
  seek	
  greatness	
  beyond	
  their	
  own	
  
and	
  find	
  their	
  successes	
  through	
  helping	
  others	
  succeed.	
  The	
  Business	
  Wingman	
  follows	
  the	
  path	
  of	
  the	
  selfless	
  person.	
  

	
  

Surviving	
  a	
  Hostile	
  Work	
  Environment	
  

	
  
Key	
  Points	
  
• Speak	
  up	
  but	
  don’t	
  stand	
  out	
  
• Block	
  out	
  the	
  negativity	
  and	
  stay	
  on	
  course	
  
• Give	
  yourself	
  a	
  deadline	
  for	
  change,	
  then	
  move	
  on	
  
	
  
If	
  you	
  are	
  unfortunate	
  enough	
  to	
  be	
  working	
  in	
  a	
  hostile	
  environment	
  then	
  much	
  of	
  
this	
  post	
  is	
  sadly	
  all	
  too	
  familiar	
  to	
  you.	
  I	
  too	
  have	
  experienced	
  this	
  more	
  than	
  once.	
  I	
  
unfortunately	
  learned	
  that	
  each	
  hostile	
  work	
  environment	
  was	
  different	
  and	
  the	
  
actions	
  I	
  took	
  in	
  one	
  did	
  not	
  work	
  as	
  in	
  the	
  previous	
  experience,	
  so	
  I	
  was	
  forced	
  to	
  
change	
  my	
  tactics	
  with	
  each	
  instance.	
  In	
  this	
  post,	
  I	
  will	
  highlight	
  the	
  most	
  common	
  
instances	
  and	
  show	
  you	
  some	
  guidelines	
  to	
  follow	
  that	
  will	
  work	
  in	
  most	
  every	
  
situation.	
  
	
  
Hostile	
  work	
  environments	
  have	
  different	
  characteristics	
  but	
  many	
  people	
  associate	
  
it	
  with	
  the	
  literal	
  environment,	
  meaning	
  your	
  office	
  or	
  workplace.	
  Many	
  characterize	
  
it	
  as	
  having	
  poor	
  office	
  conditions	
  or	
  even	
  little	
  to	
  no	
  in-­‐office	
  perks	
  or	
  privileges.	
  I	
  
certainly	
  believe	
  that	
  those	
  are	
  true	
  but	
  let’s,	
  for	
  the	
  sake	
  of	
  the	
  broader	
  audiences,	
  
identify	
  behavioral	
  or	
  situational	
  characteristics.	
  Here	
  is	
  why…	
  in	
  larger	
  companies,	
  
it	
  is	
  much	
  harder	
  to	
  change	
  the	
  condition	
  of	
  your	
  office	
  and	
  amenities	
  inside,	
  than	
  to	
  
change	
  the	
  attitudes	
  and	
  behaviors	
  of	
  its	
  employees.	
  	
  
	
  
According	
  to	
  the	
  Human	
  Resources	
  section	
  of	
  About.com,	
  they	
  clearly	
  define	
  the	
  
legal	
  guidelines	
  around	
  a	
  hostile	
  work	
  environment.	
  I	
  feel	
  that	
  this	
  definition	
  gives	
  
the	
  best	
  answer,	
  as	
  it	
  is	
  clear	
  and	
  straightforward.	
  Below	
  is	
  a	
  section	
  straight	
  out	
  of	
  
that	
  article.	
  	
  
	
  
A	
  hostile	
  work	
  environment	
  is	
  created	
  by	
  a	
  boss	
  or	
  coworker	
  whose	
  
actions,	
  communication,	
  or	
  behavior	
  make	
  doing	
  your	
  job	
  impossible.	
  
This	
  means	
  that	
  the	
  behavior	
  altered	
  the	
  terms,	
  conditions,	
  and/or	
  
reasonable	
  expectations	
  of	
  a	
  comfortable	
  work	
  environment	
  for	
  
employees.	
  Additionally,	
  the	
  behavior,	
  actions	
  or	
  communication	
  must	
  
be	
  discriminatory	
  in	
  nature.	
  
So,	
  a	
  coworker	
  who	
  talks	
  loudly,	
  snaps	
  her	
  gum,	
  and	
  leans	
  over	
  your	
  
desk	
  when	
  she	
  talks	
  with	
  you,	
  is	
  demonstrating	
  inappropriate,	
  rude,	
  
obnoxious	
  behavior,	
  but	
  it	
  does	
  not	
  create	
  a	
  hostile	
  work	
  
environment.	
  On	
  the	
  other	
  hand,	
  a	
  coworker	
  who	
  tells	
  sexually	
  
explicit	
  jokes	
  and	
  sends	
  around	
  images	
  of	
  nude	
  people	
  is	
  guilty	
  of	
  
sexual	
  harassment	
  and	
  creating	
  a	
  hostile	
  work	
  environment.	
  
	
  
A	
  boss	
  who	
  verbally	
  berates	
  you	
  about	
  your	
  age,	
  your	
  religion,	
  your	
  
gender,	
  or	
  your	
  race	
  may	
  be	
  guilty	
  of	
  creating	
  a	
  hostile	
  work	
  
environment.	
  This	
  is	
  especially	
  true	
  if	
  you	
  asked	
  the	
  individual	
  to	
  stop	
  
and	
  the	
  behavior	
  continues.	
  
	
  

	
  
	
  
1) Speak	
  up	
  but	
  don’t	
  stand	
  out	
  
If	
  you	
  are	
  unfortunate	
  to	
  have	
  just	
  identified	
  yourself	
  entering	
  or	
  have	
  unhappily	
  
been	
  surviving	
  a	
  hostile	
  work	
  environment	
  and	
  have	
  not	
  spoken	
  up	
  about	
  it,	
  then	
  
this	
  section	
  is	
  for	
  you.	
  	
  	
  
	
  
My	
  advice	
  to	
  you	
  is	
  that	
  you	
  need	
  to	
  take	
  the	
  courage	
  and	
  speak	
  up	
  about	
  the	
  
problem.	
  There	
  is	
  a	
  right	
  way	
  and	
  wrong	
  way	
  to	
  speak	
  up.	
  	
  
	
  
• The	
  right	
  way:	
  seek	
  out	
  someone	
  in	
  management	
  or	
  in	
  human	
  resources	
  
that	
  you	
  trust	
  and	
  speak	
  openly	
  to	
  them	
  about	
  your	
  situation.	
  Ask	
  them	
  for	
  
their	
  advice	
  and	
  their	
  support	
  if	
  this	
  does	
  move	
  to	
  a	
  formal	
  complaint.	
  You	
  
will	
  need	
  advocates	
  to	
  help	
  you	
  stay	
  on	
  top	
  of	
  the	
  situation	
  and	
  those	
  
•

advocates	
  will	
  help	
  you	
  also	
  to	
  decide	
  on	
  how	
  to	
  move	
  forward	
  and	
  not	
  risk	
  
alienating	
  yourself.	
  
The	
  wrong	
  way:	
  seek	
  out	
  the	
  advice	
  of	
  your	
  work	
  friends	
  and	
  colleagues	
  and	
  
continue	
  to	
  communicate	
  to	
  the	
  workplace	
  that	
  you	
  are	
  upset,	
  that	
  you	
  have	
  
been	
  harassed	
  and	
  that	
  you	
  are	
  pointing	
  out	
  people	
  in	
  the	
  public	
  spotlight.	
  
This	
  is	
  absolutely	
  the	
  wrong	
  way	
  to	
  do	
  things.	
  All	
  this	
  does	
  is	
  let	
  people	
  know	
  
that	
  you	
  are	
  distracted	
  in	
  the	
  workplace	
  and	
  are	
  the	
  victim.	
  This	
  opens	
  you	
  
up	
  to	
  scrutiny	
  from	
  management	
  and	
  isolation	
  from	
  your	
  co-­‐workers.	
  This	
  
also	
  starts	
  a	
  chain	
  a	
  rumors	
  and	
  unwanted	
  judgment	
  on	
  your	
  actions.	
  	
  

	
  
	
  
2) Block	
  out	
  the	
  negativity	
  and	
  stay	
  on	
  course	
  
If	
  you	
  have	
  decided	
  to	
  not	
  speak	
  up	
  about	
  your	
  situation,	
  have	
  decided	
  to	
  power	
  
through	
  the	
  problem	
  or	
  have	
  decided	
  to	
  wait	
  for	
  it	
  to	
  work	
  itself	
  out,	
  no	
  matter	
  the	
  
reason,	
  then	
  you	
  have	
  made	
  your	
  decision	
  and	
  you	
  need	
  to	
  stick	
  with	
  it.	
  With	
  that	
  
said,	
  it’s	
  important	
  to	
  follow	
  2	
  key	
  pieces	
  of	
  advice:	
  
• Do	
  what	
  you	
  can	
  to	
  block	
  out	
  the	
  negativity	
  from	
  your	
  workday	
  and	
  don’t	
  
succumb	
  to	
  spreading	
  rumors	
  and	
  talking	
  bad	
  about	
  people	
  
• Stay	
  the	
  course	
  and	
  just	
  work	
  hard.	
  If	
  the	
  situation	
  escalates	
  in	
  any	
  way,	
  
make	
  sure	
  that	
  you	
  have	
  this	
  accolade	
  working	
  for	
  you.	
  It’s	
  hard	
  for	
  a	
  
company	
  to	
  reprimand	
  you	
  when	
  you	
  produce	
  results.	
  
	
  
3) Give	
  yourself	
  a	
  deadline	
  for	
  change,	
  then	
  move	
  on	
  
If	
  you	
  have	
  painfully	
  lived	
  through	
  a	
  hostile	
  work	
  environment	
  and	
  feel	
  that	
  you	
  just	
  
have	
  had	
  enough,	
  it’s	
  important	
  to	
  give	
  yourself	
  a	
  deadline	
  on	
  whether	
  or	
  not	
  to	
  
leave	
  the	
  company	
  and	
  move	
  on.	
  Like	
  many	
  other	
  things,	
  it’s	
  easy	
  to	
  procrastinate	
  
and	
  continue	
  to	
  give	
  yourself	
  excuses	
  to	
  why	
  you	
  should	
  still	
  stay	
  and	
  so	
  on.	
  The	
  
smart	
  choice	
  to	
  say	
  (for	
  example),	
  “	
  I	
  am	
  giving	
  myself	
  just	
  2	
  months	
  and	
  if	
  I	
  don’t	
  
see	
  any	
  action,	
  then	
  I	
  am	
  going	
  to	
  move	
  on	
  and	
  put	
  in	
  my	
  2	
  weeks.”	
  If	
  you	
  feel	
  that	
  
this	
  is	
  the	
  best	
  course	
  of	
  action,	
  then	
  give	
  yourself	
  a	
  deadline	
  and	
  when	
  that	
  day	
  
comes	
  and	
  you	
  are	
  still	
  in	
  the	
  fire,	
  get	
  out	
  and	
  move	
  on.	
  
	
  
	
  
Because	
  we	
  have	
  all	
  experienced	
  hostile	
  work	
  environments	
  in	
  our	
  careers,	
  we	
  can	
  
easily	
  assume	
  that	
  others	
  will	
  have	
  experienced	
  this	
  too	
  or	
  soon	
  will	
  experience	
  this.	
  
Your	
  role	
  as	
  the	
  Business	
  Wingman	
  is	
  to	
  help	
  others	
  in	
  need	
  and	
  be	
  that	
  outlet.	
  Help	
  
guide	
  your	
  team	
  to	
  success	
  and	
  never	
  let	
  anyone	
  have	
  to	
  endure	
  what	
  you	
  have	
  had	
  
to	
  endure	
  yourself.	
  
	
  
Visit	
  our	
  blog	
  at	
  http://www.artofthewingman.com.	
  
	
  
	
  
	
  

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Surviving a Hostile Work Environment

  • 1.               Art  of  the  W ingman  for  Business  is  dedicated  to  the  businesswomen  and  businessmen  who  seek  greatness  beyond  their  own   and  find  their  successes  through  helping  others  succeed.  The  Business  Wingman  follows  the  path  of  the  selfless  person.     Surviving  a  Hostile  Work  Environment     Key  Points   • Speak  up  but  don’t  stand  out   • Block  out  the  negativity  and  stay  on  course   • Give  yourself  a  deadline  for  change,  then  move  on     If  you  are  unfortunate  enough  to  be  working  in  a  hostile  environment  then  much  of   this  post  is  sadly  all  too  familiar  to  you.  I  too  have  experienced  this  more  than  once.  I   unfortunately  learned  that  each  hostile  work  environment  was  different  and  the   actions  I  took  in  one  did  not  work  as  in  the  previous  experience,  so  I  was  forced  to   change  my  tactics  with  each  instance.  In  this  post,  I  will  highlight  the  most  common   instances  and  show  you  some  guidelines  to  follow  that  will  work  in  most  every   situation.     Hostile  work  environments  have  different  characteristics  but  many  people  associate   it  with  the  literal  environment,  meaning  your  office  or  workplace.  Many  characterize   it  as  having  poor  office  conditions  or  even  little  to  no  in-­‐office  perks  or  privileges.  I   certainly  believe  that  those  are  true  but  let’s,  for  the  sake  of  the  broader  audiences,   identify  behavioral  or  situational  characteristics.  Here  is  why…  in  larger  companies,   it  is  much  harder  to  change  the  condition  of  your  office  and  amenities  inside,  than  to   change  the  attitudes  and  behaviors  of  its  employees.       According  to  the  Human  Resources  section  of  About.com,  they  clearly  define  the   legal  guidelines  around  a  hostile  work  environment.  I  feel  that  this  definition  gives   the  best  answer,  as  it  is  clear  and  straightforward.  Below  is  a  section  straight  out  of   that  article.       A  hostile  work  environment  is  created  by  a  boss  or  coworker  whose   actions,  communication,  or  behavior  make  doing  your  job  impossible.   This  means  that  the  behavior  altered  the  terms,  conditions,  and/or   reasonable  expectations  of  a  comfortable  work  environment  for   employees.  Additionally,  the  behavior,  actions  or  communication  must   be  discriminatory  in  nature.  
  • 2. So,  a  coworker  who  talks  loudly,  snaps  her  gum,  and  leans  over  your   desk  when  she  talks  with  you,  is  demonstrating  inappropriate,  rude,   obnoxious  behavior,  but  it  does  not  create  a  hostile  work   environment.  On  the  other  hand,  a  coworker  who  tells  sexually   explicit  jokes  and  sends  around  images  of  nude  people  is  guilty  of   sexual  harassment  and  creating  a  hostile  work  environment.     A  boss  who  verbally  berates  you  about  your  age,  your  religion,  your   gender,  or  your  race  may  be  guilty  of  creating  a  hostile  work   environment.  This  is  especially  true  if  you  asked  the  individual  to  stop   and  the  behavior  continues.         1) Speak  up  but  don’t  stand  out   If  you  are  unfortunate  to  have  just  identified  yourself  entering  or  have  unhappily   been  surviving  a  hostile  work  environment  and  have  not  spoken  up  about  it,  then   this  section  is  for  you.         My  advice  to  you  is  that  you  need  to  take  the  courage  and  speak  up  about  the   problem.  There  is  a  right  way  and  wrong  way  to  speak  up.       • The  right  way:  seek  out  someone  in  management  or  in  human  resources   that  you  trust  and  speak  openly  to  them  about  your  situation.  Ask  them  for   their  advice  and  their  support  if  this  does  move  to  a  formal  complaint.  You   will  need  advocates  to  help  you  stay  on  top  of  the  situation  and  those  
  • 3. • advocates  will  help  you  also  to  decide  on  how  to  move  forward  and  not  risk   alienating  yourself.   The  wrong  way:  seek  out  the  advice  of  your  work  friends  and  colleagues  and   continue  to  communicate  to  the  workplace  that  you  are  upset,  that  you  have   been  harassed  and  that  you  are  pointing  out  people  in  the  public  spotlight.   This  is  absolutely  the  wrong  way  to  do  things.  All  this  does  is  let  people  know   that  you  are  distracted  in  the  workplace  and  are  the  victim.  This  opens  you   up  to  scrutiny  from  management  and  isolation  from  your  co-­‐workers.  This   also  starts  a  chain  a  rumors  and  unwanted  judgment  on  your  actions.         2) Block  out  the  negativity  and  stay  on  course   If  you  have  decided  to  not  speak  up  about  your  situation,  have  decided  to  power   through  the  problem  or  have  decided  to  wait  for  it  to  work  itself  out,  no  matter  the   reason,  then  you  have  made  your  decision  and  you  need  to  stick  with  it.  With  that   said,  it’s  important  to  follow  2  key  pieces  of  advice:   • Do  what  you  can  to  block  out  the  negativity  from  your  workday  and  don’t   succumb  to  spreading  rumors  and  talking  bad  about  people   • Stay  the  course  and  just  work  hard.  If  the  situation  escalates  in  any  way,   make  sure  that  you  have  this  accolade  working  for  you.  It’s  hard  for  a   company  to  reprimand  you  when  you  produce  results.     3) Give  yourself  a  deadline  for  change,  then  move  on   If  you  have  painfully  lived  through  a  hostile  work  environment  and  feel  that  you  just   have  had  enough,  it’s  important  to  give  yourself  a  deadline  on  whether  or  not  to   leave  the  company  and  move  on.  Like  many  other  things,  it’s  easy  to  procrastinate   and  continue  to  give  yourself  excuses  to  why  you  should  still  stay  and  so  on.  The   smart  choice  to  say  (for  example),  “  I  am  giving  myself  just  2  months  and  if  I  don’t   see  any  action,  then  I  am  going  to  move  on  and  put  in  my  2  weeks.”  If  you  feel  that   this  is  the  best  course  of  action,  then  give  yourself  a  deadline  and  when  that  day   comes  and  you  are  still  in  the  fire,  get  out  and  move  on.       Because  we  have  all  experienced  hostile  work  environments  in  our  careers,  we  can   easily  assume  that  others  will  have  experienced  this  too  or  soon  will  experience  this.   Your  role  as  the  Business  Wingman  is  to  help  others  in  need  and  be  that  outlet.  Help   guide  your  team  to  success  and  never  let  anyone  have  to  endure  what  you  have  had   to  endure  yourself.     Visit  our  blog  at  http://www.artofthewingman.com.