This document discusses integrating principles of Health 2.0, which prioritizes patient-centric care and empowering consumers, into traditional healthcare delivery. It advocates for an approach that balances both efficiency through quality improvement initiatives and empathy by treating patients with respect and focusing on their experiences. The document also outlines plans to define and grow the Health 2.0 movement in the Netherlands through collaborations, crowdsourcing, and future conferences.

1. Efficiency & Empathy Integrating Health 2.0 Principles Into Brick & Mortar Caregiving Practice Health 2.0 Unconference NL 12.4.2008 Health Management Rx Jen McCabe Gorman

2. the road ahead Commentary on trends, news, & ongoing conversations surrounding patient care processes of the future. Healthmgmtrx.blogspot.com

3. consulting = my perfect fit - take these best practices…and like ‘em!

4. it’s not for fast cars or $$$

5. i heart HEMA, wijn, & kaas

6. about that anchor…

7. jen’s self image

8. maybe also…

11. take the long view – 1. clinical results, 2. consumer relationships

14. partners in consumer-centric care

15. the current patient experience

16. executive reaction to focus on “empathy” & consumer-centric programs

17. it’s NOT a faceoff – but it IS about control…

18. disease/diagnosis is not personal identity chris jordan

19. universal access to content, community, care?

22. unfortunately…

23. what do we have to DO?

25. source our gurus

26. wisdom of crowds

27. mind-body connection – thinkers, meet doers

28. hugs instead of hammers, value instead of violence

29. unexpected stumbling blocks

30. “ beautiful moments around the whiteboard”

31. hardware surrounds/supports the fracture and provides framework for new cell growth/tissue development

32. be smart about hive behavior