2. Introductions and Agenda About Sikich Firm history Library services What is Network Management Software? Role in DR/BC Open source vs. Pay to play
3. NMS? Hardware and software used to administer and monitor a network Single pane of glass If it connects to the network, it can be managed Five main elements of NMS Inventory Monitor Alert Remediate Report
4. Network Management in DR/BC Inventory Complete IT inventory listing including OS, patch levels, 3rd party software, etc Monitor Active/Proactive monitoring of systems, hardware, connectivity Alert Keep everyone informed Remediate Knowing what is wrong and what to troubleshoot Report Utilization, uptime/downtime, patch status