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A Division of Thompson Media Group




On Again, Off Again: Can You Control
Intermittent Leave Under the FMLA?

   Sponsored by Thompson Publishing Group
              October 19, 2011

                  Presented by
                Peter A. Susser
            Littler Mendelson, P.C.
               Washington, D.C.

           www.thompsoninteractive.com
FMLA Basics

 Covered Employers
  – 50 (or more) employees
    for 20 or more calendar
    work weeks
 Eligible Employees
  – Employed for at least 12 months
  – Worked 1,250 hours in the previous 12 months
  – 50 employees within 75 miles




                                                   2
FMLA Basics
 Family Leave
   – Serious health condition
     of child, parent or spouse
   – Birth, adoption, or
     placement of child in
     foster care
 Medical leave
   – Serious health condition of employee
 Covered service-member leave
   – Qualifying exigencies
   – Care for covered service-member with a serious injury
     or illness



                                                             3
The Basic Protections

 12 weeks of job-protected leave
  – 26 weeks to provide care for covered service-members
    with covered conditions
 Reinstatement to the same or an equivalent
  position
 Maintenance of healthcare benefits on the same
  basis as normally provided during periods other
  than FMLA leave




                                                           4
How Much Leave?

 Other than service-member care, an
  employee may take 12 workweeks of
  leave during any 12-month period for
  most covered conditions
 An employer may choose how to calculate the 12-
  month period
     •   calendar year
     •   fixed period
     •   measured from first leave request
     •   “rolling” 12-month period



                                                5
FMLA –
           What Kind of Leave?
 Block Leave
  – A single period of leave taken once
 Intermittent Leave
  – FMLA leave taken in separate blocks of time due to a
    single qualifying reason
 Reduced Schedule Leave
  – a leave schedule that reduces an employee’s usual
    number of working hours per workweek or workday




                                                           6
Intermittent Leave/
        Reduced Schedule Leave
 When permitted, and for what purposes? (29
  C.F.R. § 825.202)
 Medical necessity
   – Employee’s own serious health condition
   – To care for a covered family member with a
     serious health condition
   – To care for a covered service-member with a
     serious injury or illness
 Distinction for leave after birth or placement of a
  child
 Qualifying exigency leave (without limitation as
  best way to accommodate condition)


                                                        7
Intermittent Leave



 Scheduling of intermittent leave
  – Requirements applicable to employees
    with respect to planned medical
    treatment
     •Generally, must attempt to schedule
       leave so as not to disrupt the
       employer’s operations. See 29 C.F.R.
       § 825.203.

                                              8
Intermittent Leave

Alternative position?
 Possible under FMLA, but some stringent
  limitations (See 29 C.F.R. § 825.204)
  – New position must provide equivalent pay and benefits
    and better accommodates the employee's intermittent
    or reduced leave schedule
  – Cannot be instituted to discourage use of leave or to
    retaliate for the exercise of this right




                                                            9
How Do We Calculate Intermittent
           FMLA Leave?


 Only the amount of leave actually taken may be
  counted toward the leave entitlement to which
  an employee is entitled. 29 C.F.R. §825.205.
 If an employee’s schedule varies from week to
  week, a weekly average of the hours worked
  over the 12 weeks prior to the beginning of the
  leave period would be used for calculating the
  employee’s normal workweek. 29 C.F.R.
  §825.205(b).
 Impact of overtime. 29 C.F.R. § 825.205(c).

                                               10
The FMLA and FLSA:
Is it permissible to make deductions for
           hours not worked?

 If the employee is non-exempt, the employer
  may pay the employee only for hours worked.
 If the employee is exempt, the employer may
  deduct pay from the employee’s salary for any
  hours taken as intermittent or reduced-schedule
  leave without jeopardizing exempt status under
  the FLSA (but check relevant state laws).




                                                11
Intermittent Leave Following a
       Continuous Period of Absence


Propriety of intermittent leave after weeks off?
   – Leave time still available?
   – Does certification justify?
   – Child-care intermittent leave at Company discretion




                                                           12
Notice Requirements –
     Employer Obligations
 General Notice (employee handbook, poster and/
  or upon hire)
 Eligibility Notice
 “Rights & Responsibilities” Notice
 Designation Notice
 Timeframe for provision of Notice by Employers




                                               13
Notice Requirements – Employee
           Obligations
 Employees must follow the employer’s usual and customary
  call-in procedures for reporting an absence (absent unusual
  circumstances)
 Except for emergency situations, where employee becomes
  aware of a need for leave, expectation that notice of the
  need will be provided either the same day, or the next
  business day
   – One-to-two business days for notice in prior regulations
      had been misinterpreted as permitting such delay, even
      if earlier notice practicable
   – See Opinion Letter FMLA2009-1-A (January 6, 2009)




                                                           14
Healthcare Provider’s
             Certification
 Components of healthcare provider’s certification – See 29
  C.F.R. § 825.306
 Should Include:
   – The date on which the serious health condition
     commenced
   – The probable duration of the condition, and
   – A statement that the employee is unable to perform the
     functions of the position because of the condition
 Where providing care for a family member, an estimate of
  the amount of time that the health care provider believes
  the employee needs to care; and
 A statement that the serious health condition warrants the
  participation of a family member to provide care during a
  period of the treatment or supervision.



                                                          15
Additional Certification Requirements
                   for
          Intermittent Leave
 The medical necessity for this kind of leave;
 The expected duration of the intermittent leave
  or reduced leave schedule, and, if applicable,
 The date on which the treatment is to be given;
  and
 The duration of the treatment




                                                  16
When May An Employer Request
             Recertification?

 For intermittent leave, employer may not request
  recertification in less than the minimum period specified on
  the certification as necessary unless:

    – Circumstances described by previous certification have
      changed significantly;
    – The employer received information that casts doubt
      upon the employee’s stated reason for the absence.

    In all instances, however, even if minimum period extends
    beyond six months, can request recertification every six
    months, in connection with a covered absence. 29 C.F.R.
    §825.308 (a).


                                                               17
Responding to Asserted Rights to Utilize Intermittent
                      Leave:
             Challenges and Strategies


“Nothing in the FMLA or the implementing regulations
prevents an employer from enforcing a rule requiring
   employees on FMLA leave to keep the employer
       informed about the employee’s plans.”

        Gillam v. United Parcel Service, Inc.,
          233 F. 3d 969, 972 (7th Cir. 2003)




                                                    18
Patterns of Absence

 Monday/Friday Absence Abuse
  – See DOL Opinion Letter – May 25, 2004
     • Communicating with healthcare provider
       re: patterns of absence can be acceptable




                                                   19
What to Do When You
 Suspect an Employee Is
  Abusing FMLA Leave?
For example ...
 Second jobs during work hours
 Monday/Friday absences
 Refusal to work OT or weekends




                                   20
What to Do When You Suspect an
Employee Is Abusing FMLA Leave?

 “An employer may require an employee to comply with the
  employer’s ‘usual and customary notice and procedural
  requirements for requesting leave, absent unusual
  circumstances.” 29 C.F.R. § 825.302(d)
 “Nothing in the FMLA prevents employers from ensuring that
  employees who are on leave from work do not abuse their
  leave.” Callison v. City of Philadelphia, 2005 WL 900029 (3rd
  Cir.Pa.).
 Consider requiring new certification of eligibility.



                                                           21
Moonlighting

 An employee may not continue to work at a
  second job during FMLA leave if the employer has
  an established policy that prohibits outside
  employment.
  – DOL Opinion Letter No. 106 (July 1, 1999)


 The Company may have a written policy which
  prohibits outside employment. If this is more
  than you want, at least have a policy which
  prohibits outside employment while an employee
  is on paid or unpaid leave where benefits may be
  retained while on leave.
                                                 22
Preventing Intermittent Leave
      Abuse – Potential Strategies
   Require the employee to provide detailed information when the
    employee requests FMLA leave or provides sufficient information
    to suggest that time off may qualify as an FMLA absence.

   Treat an absence as a non-FMLA absence if the employee calls in
    and simply says "I'm sick today." If no other information is
    provided, the employee has not provided sufficient notice that the
    absence may qualify as an FMLA absence.

   Require the employee to call in whenever absent (and to do so by
    a designated time) and obtain a "status report" each time the
    employee calls in by asking for detailed information about the
    absence. For example, ask what the problem is, how long it will
    last, whether the employee will be able to work part of the day,
    why the employee can't work, if the employee will be seeing or
    calling the doctor, and if not, why.




                                                                      23
Preventing Intermittent Leave
     Abuse – Potential Strategies
 Ask the employee questions related to the absence when
  the employee returns to work, such as how the employee
  spent the day, and types of things he or she did during the
  day, etc.

 Provide the employee's health care provider with a job
  description or list of essential functions of the employee's
  job so that the health care provider is in a better position
  to determine if the employee can or cannot perform
  essential duties.

 Insist that the medical certification be "complete" and put
  the burden on the employee to obtain such missing
  information as is necessary to make it complete. Consider
  requiring a new certification when and if permitted by the
  DOL regulations.


                                                                 24
Preventing Intermittent Leave
    Abuse – Potential Strategies
 If a complete medical certification is not
  furnished, treat the absences as non-FMLA
  absences, subject to disciplinary action under the
  employer's attendance policy.

 Require a second and third opinion on the
  medical certification submitted by the employee.
  If the employee refuses to cooperate, treat the
  related absences as non-FMLA absences, subject
  to the employer's attendance policy.




                                                     25
Preventing Intermittent Leave
    Abuse – Potential Strategies
 Discipline an employee who fails to comply with
  the employer's procedural requirements for
  leaves of absence.
 Prohibit the employee from working elsewhere
  while on leave or engaging in any productive
  work of a compensable or non-compensable
  nature.
 Consider employee activities other than recovery
  and necessary medical treatment/appointments
  while absent. (A "serious health condition"
  involves a period of incapacity during which the
  employee is unable to work or "perform other
  regular daily activities.“)
                                                 26
Preventing Intermittent Leave
     Abuse – Potential Strategies
 Consider means/strategies to verify absence (e.g.,
  activities inconsistent with stated need for recovery time).
  As “last resort” to confirm suspicion, consider surveillance if
  strong basis for belief that FMLA leave is being abused (but
  beware of the potential for interference or retaliation
  claims).
   – “[E]ven an employer’s honest suspicion that the
      employee was not using his medical leave for its
      intended purpose is enough to defeat the employee’s
      substantive rights FMLA claim.”
        • Crouch v. Whirlpool Corporation, Inc., 447 F.3d 984,
          986 (7th Cir. 2006)
 Consider transfers during the period of intermittent or
  reduced schedule leave (if permissible under applicable
  regulatory constraints).
 Terminate the employee if the employer has reasonable
  evidence that FMLA leave has been fraudulently used.

                                                               27
A Division of Thompson Media Group



Lessons from Court Rulings
     Regarding FMLA
    Intermittent Leave




       www.thompsoninteractive.com
DOL Rulemaking

 Years of employer complaints to DOL re: impact
  of FMLA regulations
 Intermittent leave (particularly, leave taken
  without prior notice, based on prior certification)
  was the #1 problem raised by employers
 Final 2008 rules
 Changes made and limited modifications
 New Controls?




                                                        29
A Division of Thompson Media Group


    Questions?


 Peter A. Susser, Esq.
Littler Mendelson, P.C.
   Washington, D.C.
    (202) 414-6868
 psusser@littler.com
    www.thompsoninteractive.com
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                                                                                     31
A Division of Thompson Media Group




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 information and does not constitute legal advice. Attendance at
 the presentation or later review of these printed materials does
 not create an attorney-client relationship with the presenter(s).
You should not take any action based upon any information in this
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                  www.thompsoninteractive.com
A Division of Thompson Media Group



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Controlling Intermittent Leave under the FMLA

  • 1. A Division of Thompson Media Group On Again, Off Again: Can You Control Intermittent Leave Under the FMLA? Sponsored by Thompson Publishing Group October 19, 2011 Presented by Peter A. Susser Littler Mendelson, P.C. Washington, D.C. www.thompsoninteractive.com
  • 2. FMLA Basics  Covered Employers – 50 (or more) employees for 20 or more calendar work weeks  Eligible Employees – Employed for at least 12 months – Worked 1,250 hours in the previous 12 months – 50 employees within 75 miles 2
  • 3. FMLA Basics  Family Leave – Serious health condition of child, parent or spouse – Birth, adoption, or placement of child in foster care  Medical leave – Serious health condition of employee  Covered service-member leave – Qualifying exigencies – Care for covered service-member with a serious injury or illness 3
  • 4. The Basic Protections  12 weeks of job-protected leave – 26 weeks to provide care for covered service-members with covered conditions  Reinstatement to the same or an equivalent position  Maintenance of healthcare benefits on the same basis as normally provided during periods other than FMLA leave 4
  • 5. How Much Leave?  Other than service-member care, an employee may take 12 workweeks of leave during any 12-month period for most covered conditions  An employer may choose how to calculate the 12- month period • calendar year • fixed period • measured from first leave request • “rolling” 12-month period 5
  • 6. FMLA – What Kind of Leave?  Block Leave – A single period of leave taken once  Intermittent Leave – FMLA leave taken in separate blocks of time due to a single qualifying reason  Reduced Schedule Leave – a leave schedule that reduces an employee’s usual number of working hours per workweek or workday 6
  • 7. Intermittent Leave/ Reduced Schedule Leave  When permitted, and for what purposes? (29 C.F.R. § 825.202)  Medical necessity – Employee’s own serious health condition – To care for a covered family member with a serious health condition – To care for a covered service-member with a serious injury or illness  Distinction for leave after birth or placement of a child  Qualifying exigency leave (without limitation as best way to accommodate condition) 7
  • 8. Intermittent Leave  Scheduling of intermittent leave – Requirements applicable to employees with respect to planned medical treatment •Generally, must attempt to schedule leave so as not to disrupt the employer’s operations. See 29 C.F.R. § 825.203. 8
  • 9. Intermittent Leave Alternative position?  Possible under FMLA, but some stringent limitations (See 29 C.F.R. § 825.204) – New position must provide equivalent pay and benefits and better accommodates the employee's intermittent or reduced leave schedule – Cannot be instituted to discourage use of leave or to retaliate for the exercise of this right 9
  • 10. How Do We Calculate Intermittent FMLA Leave?  Only the amount of leave actually taken may be counted toward the leave entitlement to which an employee is entitled. 29 C.F.R. §825.205.  If an employee’s schedule varies from week to week, a weekly average of the hours worked over the 12 weeks prior to the beginning of the leave period would be used for calculating the employee’s normal workweek. 29 C.F.R. §825.205(b).  Impact of overtime. 29 C.F.R. § 825.205(c). 10
  • 11. The FMLA and FLSA: Is it permissible to make deductions for hours not worked?  If the employee is non-exempt, the employer may pay the employee only for hours worked.  If the employee is exempt, the employer may deduct pay from the employee’s salary for any hours taken as intermittent or reduced-schedule leave without jeopardizing exempt status under the FLSA (but check relevant state laws). 11
  • 12. Intermittent Leave Following a Continuous Period of Absence Propriety of intermittent leave after weeks off? – Leave time still available? – Does certification justify? – Child-care intermittent leave at Company discretion 12
  • 13. Notice Requirements – Employer Obligations  General Notice (employee handbook, poster and/ or upon hire)  Eligibility Notice  “Rights & Responsibilities” Notice  Designation Notice  Timeframe for provision of Notice by Employers 13
  • 14. Notice Requirements – Employee Obligations  Employees must follow the employer’s usual and customary call-in procedures for reporting an absence (absent unusual circumstances)  Except for emergency situations, where employee becomes aware of a need for leave, expectation that notice of the need will be provided either the same day, or the next business day – One-to-two business days for notice in prior regulations had been misinterpreted as permitting such delay, even if earlier notice practicable – See Opinion Letter FMLA2009-1-A (January 6, 2009) 14
  • 15. Healthcare Provider’s Certification  Components of healthcare provider’s certification – See 29 C.F.R. § 825.306  Should Include: – The date on which the serious health condition commenced – The probable duration of the condition, and – A statement that the employee is unable to perform the functions of the position because of the condition  Where providing care for a family member, an estimate of the amount of time that the health care provider believes the employee needs to care; and  A statement that the serious health condition warrants the participation of a family member to provide care during a period of the treatment or supervision. 15
  • 16. Additional Certification Requirements for Intermittent Leave  The medical necessity for this kind of leave;  The expected duration of the intermittent leave or reduced leave schedule, and, if applicable,  The date on which the treatment is to be given; and  The duration of the treatment 16
  • 17. When May An Employer Request Recertification?  For intermittent leave, employer may not request recertification in less than the minimum period specified on the certification as necessary unless: – Circumstances described by previous certification have changed significantly; – The employer received information that casts doubt upon the employee’s stated reason for the absence.  In all instances, however, even if minimum period extends beyond six months, can request recertification every six months, in connection with a covered absence. 29 C.F.R. §825.308 (a). 17
  • 18. Responding to Asserted Rights to Utilize Intermittent Leave: Challenges and Strategies “Nothing in the FMLA or the implementing regulations prevents an employer from enforcing a rule requiring employees on FMLA leave to keep the employer informed about the employee’s plans.” Gillam v. United Parcel Service, Inc., 233 F. 3d 969, 972 (7th Cir. 2003) 18
  • 19. Patterns of Absence  Monday/Friday Absence Abuse – See DOL Opinion Letter – May 25, 2004 • Communicating with healthcare provider re: patterns of absence can be acceptable 19
  • 20. What to Do When You Suspect an Employee Is Abusing FMLA Leave? For example ...  Second jobs during work hours  Monday/Friday absences  Refusal to work OT or weekends 20
  • 21. What to Do When You Suspect an Employee Is Abusing FMLA Leave?  “An employer may require an employee to comply with the employer’s ‘usual and customary notice and procedural requirements for requesting leave, absent unusual circumstances.” 29 C.F.R. § 825.302(d)  “Nothing in the FMLA prevents employers from ensuring that employees who are on leave from work do not abuse their leave.” Callison v. City of Philadelphia, 2005 WL 900029 (3rd Cir.Pa.).  Consider requiring new certification of eligibility. 21
  • 22. Moonlighting  An employee may not continue to work at a second job during FMLA leave if the employer has an established policy that prohibits outside employment. – DOL Opinion Letter No. 106 (July 1, 1999)  The Company may have a written policy which prohibits outside employment. If this is more than you want, at least have a policy which prohibits outside employment while an employee is on paid or unpaid leave where benefits may be retained while on leave. 22
  • 23. Preventing Intermittent Leave Abuse – Potential Strategies  Require the employee to provide detailed information when the employee requests FMLA leave or provides sufficient information to suggest that time off may qualify as an FMLA absence.  Treat an absence as a non-FMLA absence if the employee calls in and simply says "I'm sick today." If no other information is provided, the employee has not provided sufficient notice that the absence may qualify as an FMLA absence.  Require the employee to call in whenever absent (and to do so by a designated time) and obtain a "status report" each time the employee calls in by asking for detailed information about the absence. For example, ask what the problem is, how long it will last, whether the employee will be able to work part of the day, why the employee can't work, if the employee will be seeing or calling the doctor, and if not, why. 23
  • 24. Preventing Intermittent Leave Abuse – Potential Strategies  Ask the employee questions related to the absence when the employee returns to work, such as how the employee spent the day, and types of things he or she did during the day, etc.  Provide the employee's health care provider with a job description or list of essential functions of the employee's job so that the health care provider is in a better position to determine if the employee can or cannot perform essential duties.  Insist that the medical certification be "complete" and put the burden on the employee to obtain such missing information as is necessary to make it complete. Consider requiring a new certification when and if permitted by the DOL regulations. 24
  • 25. Preventing Intermittent Leave Abuse – Potential Strategies  If a complete medical certification is not furnished, treat the absences as non-FMLA absences, subject to disciplinary action under the employer's attendance policy.  Require a second and third opinion on the medical certification submitted by the employee. If the employee refuses to cooperate, treat the related absences as non-FMLA absences, subject to the employer's attendance policy. 25
  • 26. Preventing Intermittent Leave Abuse – Potential Strategies  Discipline an employee who fails to comply with the employer's procedural requirements for leaves of absence.  Prohibit the employee from working elsewhere while on leave or engaging in any productive work of a compensable or non-compensable nature.  Consider employee activities other than recovery and necessary medical treatment/appointments while absent. (A "serious health condition" involves a period of incapacity during which the employee is unable to work or "perform other regular daily activities.“) 26
  • 27. Preventing Intermittent Leave Abuse – Potential Strategies  Consider means/strategies to verify absence (e.g., activities inconsistent with stated need for recovery time). As “last resort” to confirm suspicion, consider surveillance if strong basis for belief that FMLA leave is being abused (but beware of the potential for interference or retaliation claims). – “[E]ven an employer’s honest suspicion that the employee was not using his medical leave for its intended purpose is enough to defeat the employee’s substantive rights FMLA claim.” • Crouch v. Whirlpool Corporation, Inc., 447 F.3d 984, 986 (7th Cir. 2006)  Consider transfers during the period of intermittent or reduced schedule leave (if permissible under applicable regulatory constraints).  Terminate the employee if the employer has reasonable evidence that FMLA leave has been fraudulently used. 27
  • 28. A Division of Thompson Media Group Lessons from Court Rulings Regarding FMLA Intermittent Leave www.thompsoninteractive.com
  • 29. DOL Rulemaking  Years of employer complaints to DOL re: impact of FMLA regulations  Intermittent leave (particularly, leave taken without prior notice, based on prior certification) was the #1 problem raised by employers  Final 2008 rules  Changes made and limited modifications  New Controls? 29
  • 30. A Division of Thompson Media Group Questions? Peter A. Susser, Esq. Littler Mendelson, P.C. Washington, D.C. (202) 414-6868 psusser@littler.com www.thompsoninteractive.com
  • 31. Copyright Consent Information This presentation is a copyrighted document. As the registered attendee, you are hereby granted permission to copy and distribute this presentation to your colleagues who attend this audio conference. Please list these conference attendees using the form below and fax this page to (800)-759-7179 Name E-mail Address Title _____________________ ____________________________ ____________________ _____________________ ____________________________ ____________________ _____________________ ____________________________ ____________________ _____________________ ____________________________ ____________________ _____________________ ____________________________ ____________________ _____________________ ____________________________ ____________________ *Feel free to duplicate this page for additional attendees. *Please print clearly 10/19/11- On Again, Off Again: Can You Control Intermittent Leave Under the FMLA? EMLW 31
  • 32. A Division of Thompson Media Group This presentation is intended solely to provide general information and does not constitute legal advice. Attendance at the presentation or later review of these printed materials does not create an attorney-client relationship with the presenter(s). You should not take any action based upon any information in this presentation without first consulting legal counsel familiar with your particular circumstances. www.thompsoninteractive.com
  • 33. A Division of Thompson Media Group Do you have a question that you would like answered during the Q&A session? Simply follow the instructions below. To ask a question, please press *1 on your touchtone phone. If you are using a speaker phone, please lift the receiver and then press *1. If you would like to withdraw your question, press *1. www.thompsoninteractive.com