Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
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Earn the Job
1. Donāt Wait to Get the Job. Earn It!
~ Jaxi West
I am a ļ¬rm believer, you should always strive to set yourself apart from others in any
way you can, in almost everything you are doing or seeking to do. It makes life a lot
more exhilarating and it makes you memorable.
And, it goes without saying, due to the historical number of individuals unemployed
today, you absolutely need to distinguish yourself from the massive amount of
applicants that are vying for the same job you are.
So amongst the numerous ways to do this on your resume, and how you build your
Package You (get in touch to learn more about this), there is a unique way to do this in
the interviewing process -no matter if it is a one or three level interviewing process. And
this is ļ¬exible enough for you to do no matter what type of job, from a waiter to a
management āCorporate Americaā job.
1st: Start with your due diligence on the company. When I say this, donāt just read
about the company. Read about the people who lead the company and ļ¬nd out what
you can about them. Then, do some due diligence on their prime competitors. You donāt
need to spend as much time on this, but this allows you to have a more intelligent
conversation with the interviewee because it shows you know the āplayersā - and their
strengths and weaknesses. This allows you to offer an objective opinion on the
competition, and possibly suggesting improvement for this company you are
interviewing with - all which will impress the interviewee.
And donāt forget to do your due diligence on the industry itself (trade magazines) to get
current with things such as: possible new regulations that might take place, pending
incoming competition, new industry certiļ¬cation requirements, etc.
Phenomenal Source for Due Diligence: Nowadays, you are armed with more pertinent &
timely information than what you use to be (ex: Dunn & Bradstreet), with all the social
media platforms giving you a wealth of information about companies. Such as, what is
that company doing for their social media strategy? How are they fairing in their
interaction with the marketplace in general, and more importantly, with their customers?
You can also learn a lot about what others think about the company and their products/
services.
So take notes. If you think you would have replied to a customer complaint better or
customer question better, jot it down, bring it with you to the interview. If you think they
are going about their marketing strategy all wrong, tell them what you logically think.
Even if you arenāt an expert in this area, sometimes the experts have their head in the
sand, and they donāt realize they are missing the opportunity to really grab their
prospects. If you think their tweets are useless, tell them. Tell them you donāt follow
2. them because you get no value from their messages. Believe me, they will appreciate
this more than they would throw an āhow dare you - you want a job with usā attitude.
Doing wonders with information: Just as knowledge is not power unless you use it,
information depreciates quickly because itās almost always being replaced with more
advanced or new information, especially in our fast paced 21st Century. But, you can
boost the value of the information you have, if you use it strategically. Here are a few
examples of how you can use some of this due diligence:
You researched the company and found out the owner brings his dog to the ofļ¬ce daily
and is constantly bringing rescue dogs back from lunch every month. He also donates
an enormous amount to animal non proļ¬ts and raises awareness about dogs that need
rescuing (I recently researched this company out of FL, this is true).
Whether you interview with the owner or not, on the day of your interview, you send the
owner an email (if they give it out on the website or the secretary is willing to give it on
the phone) and in the subject line, you write: āInterviewing with your company today.ā
You either attach an article about a fundraiser event for dogs that you think he might
want to know about or a new article posted that day on dogs from a different country (he
is probably signed up for every dog article in the USA).
Or you go one step further, and you attach a receipt showing you donated a few dollars
to a dog charity in support of his dedication to dogs. You also inform the owner in this
email you did this because you would if you were an employee and you are conļ¬dent
this interview will prove your value, but you donāt want to forget to do this gesture in all
your excitement of getting the job and getting to work, so you are just taking care of this
now.
Or when you walk in for the interview, you leave a package for the owner (if you arenāt
interviewing with the owner, if you are, you hand it to him) with a dog bone in it for the
next stray dog he brings back from lunch with a note saying āI will bring one for
xxdogname (ownersā dog name) on my ļ¬rst day here next week (or whenever the job is
slated to start) You get the idea - you can do so many with this.
Please understand, these suggestions are not bribes. I am not about that. There is a big
difference between genuine gestures or making creative effort and bribes. Bribeās can
be smelled miles away and there is usually little thought that goes into it, let alone little
research. Gestures are appreciated and are usually transparent to the recipient in the
amount of thought, effort or time put into it.
So by doing all or any of these, it shows: you paid attention to the owners love, that you
too, like dogs, that you are already a team player, you are a contributor, and if you did
purchase or donate something, that you are willing to put your money behind this
company before they even issue you a paycheck. It also lets them know you would be
an active participant in their corporate contribution/volunteer area.
3. A Sleuth Way to do your Research: Do your own Mystery Shopping of the company. As
a former private investigator, I did this on occasion on the side, and I can tell you ļ¬rst
hand, you can learn more about a company than the owner knows about their company
if you engage in this!
What is Mystery Shopping? You āshopā this company but donāt let anyone know you are.
If they are the headquarters of a toy store, you shop the toy store. You pay attention to
everything -cleanliness, shelves stocked, friendliness of the staff. You can go as far as
purchasing a product (just donate it ) to see the entire process from walk in to walk out
and how it ļ¬ows, is their music playing and is it blaring or inappropriate, is the staff
chewing gum when they are talking to you (you have to be proactive and ask a
question), if you are waiting online forever, the care of how they bag your product -
everything. If you want to test them more, purchase the product, then return in a week
later and see how itās handled.
Look around the store and pretend you are the store owner. What would you do
different? Do you think a different toy should be displayed in the front vs where it is? Do
you think one of the toys that you would consider more ādangerousā is too low on the
shelf where a kid could grab it and possibly get hurt -should it be placed at a higher
level - not in kid reach. Are the ļ¬oors slippery or sticky? How about the bathrooms & the
parking lot - clean or trash all over? Is there a light out anywhere outside in the parking
lot or in the business name signage? Are employees huddled around talking about
nothing when you walked by an aisle that looked like it had just been looted? These
kinds of things.
Anything you notice, good or bad, any of your experience, good or bad, remember to
bring it up in that interview. I bet you will be the only candidate to have recently walked
in that store. It shows you care and really wanted to know about the most important part
of that company - not the headquarters - but its store - where it gets its revenue and
where there could be a lawsuit - it shows you are protective, savvy and already thinking
like an employee :)
You can do mystery shopping with any company - whether they have a store front or
not. Order something, return it. Call them up, see how that goes. How are you treated?
If you are on hold, is the music horrible? Is there a constantly repeating message that is
real annoying? Do they use UPS or Fed Ex?
See how long they take to respond to an inquiry email. Judge their automated email
responses back to you: āwe have just received your inquiry and will respond within 24
hoursā is the most common. Could they take this opportunity to make a much more
favorable impression upon the prospect or customer? Perhaps offer a reworded
sentence or two highlighting something great about the company or displaying a
customer testimonial or informing of an upcoming new product or service they are going
to launch.
4. Call the company and ask to speak to the person that will be your boss. See how he
answers the phone and how he responds to all this: if he answers, tell him you are
looking forward to the interview and you wanted to say hello and that you have thought
of a few ideas for the company you are looking forward to sharing with him and you
wanted to know if it would be okay to present them in the interview.
Find out the hours he works. If they say he is in before everyone else- then you will
know a lot right away about that boss: he is hardworking or has so much to do he canāt
get it done in typical hours or he is unorganized or he likes to start work before the
phones begin and everyone gets in.
Whatever the reason, it gives you more insight about this person, than just walking in for
the interview and shaking his hand and meeting him for the ļ¬rst time. You have in
essence already envisioned him at his desk early and working early and/hard, etc (but
he doesnāt know this). There is something that comes with that. Itās a pre-familiarity that
allows you to be a bit more comfortable with that person because in a sense, you feel
you āknowā him a bit. This will help you be more relaxed in the interview, and it will lead
to a better rapport without you even trying. You will be amazed.
The ideas are endless. By now, you should be thinking much more āout of the boxā in
how you can use the due diligence you learn and where you should interject each
observation point or suggestion in the interview.
Interview by Interview: Itās important to to feel the situation out and determine if you are
going to interject these pieces of observation in your questions, or at the end of the
interview, or you are going to be bold and take charge of the interview and start with
sharing the information with them ļ¬rst.
It is your comfort level on this and again, it also depends if this is a one interview
process or three interview process. Usually a multi-interview process is a screening
weed-out, so you wouldnāt even be talking with the boss youād be working for in the ļ¬rst
interview, so you might want to save your ābrillianceā for the boss only, not to the HR
person. It is up to you. This is also probably going to vary interview by interview, so
donāt make it a rule with yourself that you are going to do this at the end each time,
because that might not be the most opportune time to inject these knowledge bits.
2nd: Deļ¬ne on Paper Deļ¬ne your goals for the job (top 3-5 goals) and also deļ¬ne how
you want to grow in your job (top 1-2 aspects you wish to improve on or learn). Be one
with the job. Pretend itās yours already. Pretend they hired you already and you are only
going in to ļ¬nalize a few things and to give them this piece of paper that itemizes these
particulars because they wanted to know them before you start.
You need to go into the interview presuming you have this job. If you do, that conļ¬dence
will exude itself in a way that is unlike any other applicants conļ¬dence. You can have
personal conļ¬dence and you can have conļ¬dence in your skills and experience, but it
5. takes a much higher level of conļ¬dence to show this person you believe you are -
without even knowing the other candidatesā background or experience - the best
candidate for the job.
We all use to write this in our cover letters or thank you letters: āand that is why I believe
I am the best candidate for this job.ā Who hasnāt written that? So mean it! If you donāt
believe you are the best, then you shouldnāt be interviewing in the ļ¬rst place. You are
waisting their time, and you are waisting yours.
This is not arrogance, this is conļ¬dence. You reinforce this by handing them this piece
of paper at the end of the interview.
The ļ¬rst set, your goals: tells them what you will strive to do for the company, the
department you work in, the team you are on, etc. and also in your own work product (if
you will be producing reports, etc). You are dedicating yourself to the company as if you
are on day one, and it shows them you sat down and thought seriously about all
aspects of this job, you have a good understanding of what you will be doing, and how
your work comes into play in relation to the bigger company picture.
The second set, your growth: tells them what you expect back from them and shows
you are smart enough to know this is a two way street - you are providing them your
skills and talent, but you need something from them besides a paycheck. It also shows
you are growth oriented & want to constantly improve. What you have done here is
veriļ¬ed a lot.
You didnāt just spit these great sounding positive attributes out in the beginning of the
interview when asked about some of your strengths, and you just didnāt list them as
bullet points on your resume because they sounded good. Now you are bringing those
words (they hear all the time) to life in a new way - a solid commitment on paper. Plus,
you are giving them this commitment before they asked and whether or not they were
ever going to ask or not. This will speak volumes to any interviewer and you will
outshine all the others. You will be remembered.
3rd: Ask the hard questions back. Many believe that an interview is much more about
the employer asking the questions and the prospect getting the chance at the end to
answer āany questions you have for meā. But in fact it is not.
An interview is a conversation and itās a dialogue. Itās not a grilling process where you
get a chance to speak for 2 minutes only at the end. Your questions are equally as
important as theirs, and sometimes we have to remind the old fashioned interviewers of
this important point. You are interviewing them and evaluating them each step of the
way, just as much as they are you interviewing and evaluating you. If you havenāt been,
then start to. And if you think asking just one question is asking enough, then you better
choose that question very carefully. If you donāt ask questions, you might regret this
later.
6. I like to think of it this way: how can you not ask questions? This is where you will spend
the majority of your waking hours every week for xx years. In many cases, jobs are like
second marriages because you have a āfamilyā, you spend so much time there, and itās
part of the source of your happiness, passion and also at times, stress.
So, I ask: āwould you not ask the person you are going to live with and marry more than
one question before you did?ā No! So, I am sure you can think of at least one question
or more than just a measly question to ask the interviewer, your potential boss. Again,
keep in mind, you should gauge when and where to ask questions or how many to ask
in each interview, but if itās only a 1 interview process, ask away before you leave!
Now, when I say: Ask the Hard Questions Back, I mean ask things like: āIf a team
member and I have a signiļ¬cant personality clash and itās affecting our work product,
how will you handle that.ā
āIf I produce work product for you and it is not to your liking, what do you do?ā Things
you want to look for in their answer - they hand it back to you and tell you to do it right,
or they tell you what they like about it and what they donāt and what they would prefer
you focus on or clarify more. You can tell a lot in these 2 questions alone on how your
days will go and what the overall tone of the department you are working in is about -
how your boss runs it. You have to determine if these are things you are okay with just
as much.
Other questions: āwhat is your preference of discipline?ā Things to look for: they tell
you on the spot (doesnāt make a difference if others are around), written notice is left on
your chair or is emailed to you, or your brought into their ofļ¬ce and they close the door
and discuss with your privately, or they ļ¬re you instantly, etc.
Whatever questions that are most important to you fall under the Ask the Hard
Questions Back category as well.
I always asked: āwhat happened with the person before meā if I am replacing a job and if
it was a new job created or new company ādo i have the freedom more or less to take
this job and go about it any way I want within reason?ā And I always asked: āwhat is
your biggest āpet peeveā?ā and āwhat are my red ļ¬ags?ā
If you have a chance to address any of your red ļ¬ags once again perhaps in a different,
more positive light, then do so. Please donāt be afraid to bring these up. Donāt think you
are reminding them of your red ļ¬ags. Believe me - they know them. They will see you
are brave enough to bring them up to talk about them and they will admire and respect
that.
Itās the Interviewerās Turn: Donāt be afraid to ask them what their weakness is either. If
there is going to be a trusted open relationship, they should share it. They asked you to
reveal yours, why should this be a one-way street? Is this person an authoritarian? Or
are they willing to show they are human (not without faults) and also willing to show they
7. are a team player just as much as a boss? You mine as well ļ¬nd out now, because
depending on your job and how closely you work with your boss, their weakness can
affect your every day.
Be Considerate: Since this is a pretty daring/bold move, ask this question in a way that
shows them you care -not because you want to have your ācardā should you need it.
More importantly, let them know you will respect this area - this weakness and
everything that it touches. Then, let them know you might be able to help them with it.
So, for example, the interviewer might say their weakness is: they are unorganized, or
they save all emails until the end of day but then end up being in ofļ¬ce until 7pm, or
they are snappy when under pressure. Anything you can know that will help you
formulate your decision about working with this potential boss, is better known upfront.
If they are hesitant to tell you - you can approach the question this way: āif I help you
with your weakness, will you help me with mine?ā Once they tell you, offer that help:
āletās be supportive and accountable to one another and eliminate these weaknesses
once and for all!ā I am sure no candidate has said that to them. Already, you are
offering to help this boss beyond the scope of your work and leverage him as a
professional. They will remember this gesture.
4th: You Aced The Interview! Finally, if you get the job, of course celebrate! But be
sure your employer celebrates as well! Your employer should be equally thrilled and
excited you are going to start - so send them a congratulations card & balloon too :)
This is much better than a āthank you I am looking forward to startingā letter. I bet you no
one has ever done this. Youāre just constantly reminding them how memorable you are
and what a tremendous asset you will be to their company.
The Excited Interviewee: Not many are excited to interview - but maybe by now with all
this new ammo, you will be! I love to get people charged up and passionate about all
their endeavors, yes, even interviewing! :)
So put on your sleuth coat and have fun with what you can investigate, learn and use.
Get ļ¬red up for your interview because itās really, in essence, getting ļ¬red up about
starting your ļ¬rst day on the job! Remember, you own that job because you made a
memorable, unique impression and you know you are the best candidate to do that job.
All these things take you from being a candidate who waits to get a job, to being a
candidate who is willing to earn it - by putting this time and creative effort into a
company before you are even hired.
Choice is yours: You can Wait to get the Job, or you can Earn Your Job!
For more coaching tips on interviewing, or to learn more about creating the Package
You, please get in touch. I am on a mission to help Junior Sanchez at http://