The main function of business operations is to create and manage products and services to satisfy the customers. Having said that, those interested in this aspect of business must attend a post-secondary program and obtain a diploma before pursuing their career.

1. Become an Expert by Attending Centennial College’s Business Operations Program
We all know that business’ main function is to make a profit by selling products and services to a
clientele. Well, the main function of business operations is to create and manage these products
and services to satisfy the customers. If you have an interest in helping to run a business in order
to produce value for the stakeholder, then business operations may just be for you. But, first,
you’ll have to attend a business operations program at a post-secondary institution and obtain the
required credentials to be able to take on tasks such as: generating recurring income, increasing
the value of business and securing the income and value of the business.
Within Business Operations are a number of positions such as Quality Control Technicians,
Inventory Analysts, Buyers, Planning and Scheduling Coordinators and Logistics Coordinators.
Naturally, all of these positions have their own unique duties. For example, one of the most
hands-on positions is that of a Logistics Coordinator who oversees the unloading of supplies in a
warehouse or loading dock. He or she also supervises the packing of purchased products into
tractor-trailers and ensuring prompt delivery of merchandise to customer locations. Another
hands-on position is a Quality Control Tech, who manages quality-assurance, tests products and
records, and analyzes results data during product development and manufacturing. If, however,
you are more of an office person, the Inventory Analyst position may be better suited for you.
This person develops and implements all policies, procedures, systems and best practices in
regard to inventory, for the purpose of maintaining accurate financial information. Following a
thorough analysis of a company’s current inventory policies, he or she identifies any deficiencies
and inefficiencies, making recommendations along the way.
Attending Centennial College’s Business Operations program is an excellent way to get your
foot in the door. The program takes two years to complete and results in a respected Ontario
College Diploma. The first three semesters of the business operations undertaking consist of
common courses among other programs in the School of Business to provide an industry
overview before specialization. However, once the program becomes specialized, students attend
courses such as: Materials Management, Productivity: Standards and Measures, Purchasing and
Supply Management with SAP and more. Through these supply chain management courses, you
will learn everything from operations planning and scheduling, purchasing, logistics, supply
chain management and quality to productivity improvement, direct labour supervision and other
key operations responsibilities.
To apply for the Business Operations program, you will must hold at minimum an Ontario
Secondary School Diploma or equivalent or be 19 years of age or older. You’ll also be required
to have Compulsory English 12C or U or skills assessment, or equivalent and Math 11C, M or U,
or 12C or U, or skills assessment, or equivalent.