1. Business Behavior Jordan High School

2. How do you spell the word that means manners? A) Eticut B) Eticutte C) Etiquette D) Et it cut The answers is C!

3. Business etiquette is: Eating with the right fork. Presenting yourself with professionalism. Making people feel comfortable around you. All of the above. Answer: All of the above; although eating with the right fork is the least of your worries.

4. Business Dress is: Wearing a suit every day. Being comfortable in your clothes no matter how they look. Never wearing flip flops. Dressing appropriately for the situation. The answer is D.

5. Dressing appropriately is: Not caring about the way you dress. Wearing wrinkled or smelly clothes because you forgot to put your clothes in the laundry. Wearing tight or revealing clothes because they are in style. Wearing your jeans just low enough to show waistband of your boxers. None of the above---Duh

6. Dressing appropriately is: Wearing clean clothes. Making sure you don’t stink by taking a shower every day. Making sure your underwear is covered and not showing through thin fabric. Dressing conservatively in a business environment—probably NOT jeans and a T-shirt. All of the above, of course.

7. Appropriate language/communication is: Using only “soft” swear words if you get mad. Looking down when you are talking to someone. Yelling across the room to your friend because they are clear across the room. Jumping up and down calling out “oooo, oooo, oooo” because you’re sure you have the right answer. None of the above—again.

8. Appropriate language/communication is: Using words your grandma would let you use. (NOT four letter words) Looking directly at those you are speaking to. Speaking loudly enough to be heard by the one you are addressing, but not so loud that everyone has to hear your conversation. Answering questions when asked. Offering information when your ideas are related to the topic. You already know the answer to this one.

9. When someone is presenting: Talk to your friends quietly because no one will notice you are talking. Listen attentively WITH OUT talking. Put your head on the desk. Text with your phone under the desk or in your purse because no one can tell you are texting. You know the answer. What does it mean to listen attentively?

10. What to do when a presenter asks a question: Sit very still with a very bored look on your face. Say to your friend quietly, “Whatever” Raise hand/wait to be called on/answer appropriately. Raise hand/wait to be called on/say “Can I go to the bathroom?” What are appropriate questions?

11. Business and the cell? If you are in a class or presentation: Be sure your cell phone is on vibrate and will vibrate loudly so you know when you get a text. Text discretely like you always do in class. Raise your hand and ask to go the bathroom so you can answer a text. Leave your cell phone off, you can look at it after the class/presentation. Do you get the idea yet? Cell Phones can be a MAJOR DISRUPTION, but they don’t have to be. It’s up to you.

12. Why should I pay attention? I may actually learn something important to me. I may want to contact a presenter about a future job or future education. I could make a great impression on a professor or employer because I learned and remembered details. I might learn that my chosen interests aren’t really that interesting to me anyway. All of the above.

13. Be courteous to presenters by: Being late to the class/presentation. Talking/texting/yawning during the class. Not caring enough to really listen. You know what to do….and after treating your presenter with respect…. SAY THANK YOU.