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Assignment 2




INSIGHTS and HIDDEN
OPPORTUNITIES
 summary of the visit to a store
D1: is a discount store


                                                            Large windows
                                    Simple Sign
                            (you cant identify discounts)
                                                                Two floors ceiling




  First
      Small information about
              discounts




                   doors always open                           Modern style
Bad lighting




               Located prices above
               (you have to look up)
                  And is not easy
                                       easy access to shopping
                                                carts
Few people




  Sensation of not
enough merchandise
   and disordered
employees focused on
    the register




 There is no music… if
                          Is cheap but…. You
you talk everybody hear
                          don’t want to stay
Floor at bad conditions




You have to pay for the
     plastic bags

   it doesn't have impulse
      items near the cash
            register
Assignment 2




Some conclusion
 About this store
• You have to show your value proposition, even
  outside the store (showing relevant
  discounts).
• The music affect the environment , it brings
  privacy, confort and joy!
• people are not stupid: they take the really
  cheap products, and the store lose
  opportunities. saving is not just for packaging
  or electricity.
•   light is basic
•   locate prices should be simple
•   must combine economic and cheap products
•   Must identify real bargains
•   The client searches for service
•   you must provide a comfortable experience

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Insights and hidden opportunities

  • 1. Assignment 2 INSIGHTS and HIDDEN OPPORTUNITIES summary of the visit to a store
  • 2. D1: is a discount store Large windows Simple Sign (you cant identify discounts) Two floors ceiling First Small information about discounts doors always open Modern style
  • 3. Bad lighting Located prices above (you have to look up) And is not easy easy access to shopping carts
  • 4. Few people Sensation of not enough merchandise and disordered
  • 5. employees focused on the register There is no music… if Is cheap but…. You you talk everybody hear don’t want to stay
  • 6. Floor at bad conditions You have to pay for the plastic bags it doesn't have impulse items near the cash register
  • 7. Assignment 2 Some conclusion About this store
  • 8. • You have to show your value proposition, even outside the store (showing relevant discounts). • The music affect the environment , it brings privacy, confort and joy! • people are not stupid: they take the really cheap products, and the store lose opportunities. saving is not just for packaging or electricity.
  • 9. light is basic • locate prices should be simple • must combine economic and cheap products • Must identify real bargains • The client searches for service • you must provide a comfortable experience