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New Advertising Media
Traditional Advertising Platforms
                              Employee generated, one way content




        Print                      TV                     Radio         Face-2-Face



    Newspapers,                                        Commercials,
                              Commercials,                              Door-Door
     Magazines                                         Infomercials
                              Infomercials                            Salesman Model


  Outdoor Banners,                                     Radio Event      Local Event
                            Product Placements
      Posters                                          Sponsorship      Sponsorship


                                                      Radio Program        Event
                            TV Event/Program
Direct Mail, Brochures                                 Sponsorship    Service Sign-Up
                              Sponsorship


                                                                      Amway Incentive
                                                                         Model


                                                                      Brochure / Offer
                                                                        Distribution
What’s Changed?
•                           •
    Cell Phones - Calling       Laptops

•                           •
    MMORPG                      SMS texting

•                           •
    Digital Video               Touch Screens - Scribble

•                           •
    VoIP - Skype                iVLE

•                           •
    Google / Search             Web Applications

•                           •
    The Internet                Wi-fi

•                           •
    iPod - Music, Podcast       Myspace & Facebook
New Advertising Media Platforms
    User Generated, User Propagated Content



                  Social Networking

       Podcasts                       e-Games

 mPublish                              Video Sharing

                    User
     Blogs                               Websites

        Forums                         Wikis

                  Instant Messaging




                                  MOBILE
      WEB
Where are consumers?
     Admit it...You go there too.... All the time
What are they Doing?
                       The Brand of “ME”......... Ey! You Talking to “ME”?



•   Create Personal “Brand” - Online

         •    Myspace, Facebook etc allow personalization

         •    Personalized Merchandize: zazzle.com

•   Share Personal Point of View

         •    Blogs, Twitter - Blog on the go.

         •    Vernacular Blogs - Deeper Local Reach

         •    User-prioratized-News: Digg.com

•   Connect with friends, send gifts, parties

         •    Forward jokes, other material

         •    Poke, Scrap, Buzz, Comment, Gossip
Is this really true?
    Think Twice before you give your Credit Card to your Spouse




•   People Talking in a POWERFUL new way

      •    1 Billion people used the internet in 2006 (IDC)

      •    35% of US Internet Users have posted Content Online

      •    75,000 Blogs Picked Up every day

•   Total Internet-Directed Spending = $ 900B (2008)

      •    Online Purchase - $229B in 2008 (Forrester Research)

      •    Internet-Directed Outside Purchase - $632 Billion (Jupiter Comms.)
Informed New Consumer
          “Buy Starhub and Singtel Stocks”




   •   Internet & Mobile Devices

   •   Consumers are Talking

   •   People trust (only) people

   •   “Conversation” revolution

   •   Consumers compare prices

   •   Consumers Read Reviews
Web Marketing
                           Make Dialogue, Add Value




•   Don’t Repeat Old Mistakes (Ref:Video)

     •   Google Ad-Relevance

          •   Aesthetic Ads - Widgets

          •   Banner Ads - Flashy and Ugly Ads are hated

          •   Don’t Hard Sell

          •   Enable interactivity, get out of the way
Widgets
•   Sniplets of Software

•   On Myspace Pages

•   On Blogs, Desktop

•   Adds-Value, Content

•   Nice Advertising

•   Entertain, Edutain
Viral Marketing
    When Marketer Says --- It’s Advertising
    When Person Says --- It’s Word of Mouth



•   Claim

      •     Satisfied Customer tells 3 people

      •     Unsatisfied customer tells 11 people

•   Target: Pre-Existing Social Networks

      •     Encourages people to pass a message voluntarily

      •     Methods: WoM, Email, e-Social Networks

      •     Target: People with high social networking potential

•   Emotions: Joy, Fear, Disgust, Surprise, Anger

•   Super Successes: Hotmail, The Blair Witch Project, Gmail
PINKO Marketing
        Conversations & Communities - Lady loves Pink



•   Don’t just sell a product - Build Communities

•   Firefox - NYT Ad

            •   Suggested by the Developer Community

            •   Funded by the community

            •   Final Ad focussed on Community

•   Letting things evolve

            •   Wikipedia, Facebook
Conventional Marketer                                  “Community” Marketer

                                                             Creating Passionate users - Evangelists, by
Strategy Planning, Research, Media Buys, Project Mgt,
                                                         listening, observing, being part of the community -
 Brand Development & Mgt, Advertising & Promotions
                                                            and innately knowing what they will need next


                                                            Helping community Kick Ass = $next to nothing
Focus on Deliverables: Cost per click, media planning
           within given budget, ROI etc                   Shifting your advertising budget to improving your
                                                                        product = PRICELE$$

                                                                       Erm... talks to people
Study target markets, collects consumer data, predicts
  future market trends, conducts user testing, focus
                                                           Not too hard since (s)he knows many of them
       groups and customer feed-back surveys
                                                                            personally


                                                         Uses words like: Peng Sim, James, David, Yurii,
Uses words like: Consumer, target, buyer and user to
                                                         Geetika, Cossmos, Vijay, Ricky, Kotler, Kevin to
                 describe customers
                                                              describe members of his community



                                                              Listens and Participates in conversation
      Controls and Crafts Message for Change
GET OUT OF THE
                                                                                                WAY

                                                                                              PINKO
                                                                                             Marketing

                                                                          Clue Train
  PERSONAL




                                                Event
                                               Marketing

                      Direct        Direct                                                          e
                                                                                       Open Sourc
                      Sales        Marketing                 Viral /
                                                             WOM
                                                            Marketing
                    Traveling
                                                           SEED
                   Sales / Tele-
                    marketing
  GENERIC / MASS




                                         Promotions

                                                             Public
                                                            Relations


                           Advertising




CONTROL THE
                                      PUSH                          PARTICIPATE
  MESSAGE
Mobile + Web Integration
•   Information Anywhere, Anytime

     •   Always On, Always Connected

     •   Always with you

     •   On-the-go Blogging - Twitter, Jaiku

     •   On-the-go entertainment



•   Knows where you are

     •   Mapvertising,

     •   Proximity Marketing
Channel - NOT Strategy
  Complements Traditional Marketing
Web, Mobile Ads
                             Is someone really looking at your Ads?




                                                   •    CPA ( Cost Per Action)

                                                           •   Pay for Ad only after Action
                                          200

                                                   •    Google Ad Sense -
                                          150

                                                           •   Cost per Click (CPC)
                                          100

                                                           •   Cost per Impression (CPI)
                                          50

                                                   •
                                          0             eBay- Adcontext
Clicks   Impression   CPC          CTR

                                                           •   Cost per Time (CPT)
         Campaign 1         Campaign 2

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New Advertising Media

  • 2. Traditional Advertising Platforms Employee generated, one way content Print TV Radio Face-2-Face Newspapers, Commercials, Commercials, Door-Door Magazines Infomercials Infomercials Salesman Model Outdoor Banners, Radio Event Local Event Product Placements Posters Sponsorship Sponsorship Radio Program Event TV Event/Program Direct Mail, Brochures Sponsorship Service Sign-Up Sponsorship Amway Incentive Model Brochure / Offer Distribution
  • 3. What’s Changed? • • Cell Phones - Calling Laptops • • MMORPG SMS texting • • Digital Video Touch Screens - Scribble • • VoIP - Skype iVLE • • Google / Search Web Applications • • The Internet Wi-fi • • iPod - Music, Podcast Myspace & Facebook
  • 4. New Advertising Media Platforms User Generated, User Propagated Content Social Networking Podcasts e-Games mPublish Video Sharing User Blogs Websites Forums Wikis Instant Messaging MOBILE WEB
  • 5. Where are consumers? Admit it...You go there too.... All the time
  • 6.
  • 7. What are they Doing? The Brand of “ME”......... Ey! You Talking to “ME”? • Create Personal “Brand” - Online • Myspace, Facebook etc allow personalization • Personalized Merchandize: zazzle.com • Share Personal Point of View • Blogs, Twitter - Blog on the go. • Vernacular Blogs - Deeper Local Reach • User-prioratized-News: Digg.com • Connect with friends, send gifts, parties • Forward jokes, other material • Poke, Scrap, Buzz, Comment, Gossip
  • 8. Is this really true? Think Twice before you give your Credit Card to your Spouse • People Talking in a POWERFUL new way • 1 Billion people used the internet in 2006 (IDC) • 35% of US Internet Users have posted Content Online • 75,000 Blogs Picked Up every day • Total Internet-Directed Spending = $ 900B (2008) • Online Purchase - $229B in 2008 (Forrester Research) • Internet-Directed Outside Purchase - $632 Billion (Jupiter Comms.)
  • 9. Informed New Consumer “Buy Starhub and Singtel Stocks” • Internet & Mobile Devices • Consumers are Talking • People trust (only) people • “Conversation” revolution • Consumers compare prices • Consumers Read Reviews
  • 10. Web Marketing Make Dialogue, Add Value • Don’t Repeat Old Mistakes (Ref:Video) • Google Ad-Relevance • Aesthetic Ads - Widgets • Banner Ads - Flashy and Ugly Ads are hated • Don’t Hard Sell • Enable interactivity, get out of the way
  • 11. Widgets • Sniplets of Software • On Myspace Pages • On Blogs, Desktop • Adds-Value, Content • Nice Advertising • Entertain, Edutain
  • 12. Viral Marketing When Marketer Says --- It’s Advertising When Person Says --- It’s Word of Mouth • Claim • Satisfied Customer tells 3 people • Unsatisfied customer tells 11 people • Target: Pre-Existing Social Networks • Encourages people to pass a message voluntarily • Methods: WoM, Email, e-Social Networks • Target: People with high social networking potential • Emotions: Joy, Fear, Disgust, Surprise, Anger • Super Successes: Hotmail, The Blair Witch Project, Gmail
  • 13. PINKO Marketing Conversations & Communities - Lady loves Pink • Don’t just sell a product - Build Communities • Firefox - NYT Ad • Suggested by the Developer Community • Funded by the community • Final Ad focussed on Community • Letting things evolve • Wikipedia, Facebook
  • 14.
  • 15.
  • 16. Conventional Marketer “Community” Marketer Creating Passionate users - Evangelists, by Strategy Planning, Research, Media Buys, Project Mgt, listening, observing, being part of the community - Brand Development & Mgt, Advertising & Promotions and innately knowing what they will need next Helping community Kick Ass = $next to nothing Focus on Deliverables: Cost per click, media planning within given budget, ROI etc Shifting your advertising budget to improving your product = PRICELE$$ Erm... talks to people Study target markets, collects consumer data, predicts future market trends, conducts user testing, focus Not too hard since (s)he knows many of them groups and customer feed-back surveys personally Uses words like: Peng Sim, James, David, Yurii, Uses words like: Consumer, target, buyer and user to Geetika, Cossmos, Vijay, Ricky, Kotler, Kevin to describe customers describe members of his community Listens and Participates in conversation Controls and Crafts Message for Change
  • 17. GET OUT OF THE WAY PINKO Marketing Clue Train PERSONAL Event Marketing Direct Direct e Open Sourc Sales Marketing Viral / WOM Marketing Traveling SEED Sales / Tele- marketing GENERIC / MASS Promotions Public Relations Advertising CONTROL THE PUSH PARTICIPATE MESSAGE
  • 18. Mobile + Web Integration • Information Anywhere, Anytime • Always On, Always Connected • Always with you • On-the-go Blogging - Twitter, Jaiku • On-the-go entertainment • Knows where you are • Mapvertising, • Proximity Marketing
  • 19. Channel - NOT Strategy Complements Traditional Marketing
  • 20. Web, Mobile Ads Is someone really looking at your Ads? • CPA ( Cost Per Action) • Pay for Ad only after Action 200 • Google Ad Sense - 150 • Cost per Click (CPC) 100 • Cost per Impression (CPI) 50 • 0 eBay- Adcontext Clicks Impression CPC CTR • Cost per Time (CPT) Campaign 1 Campaign 2