AARNet video overview to ACU video workshop

1. AARNet Copyright 2011
AARNet ACU briefing
James Sankar
Network Operations
AARNet
4 July 2011

2. AARNet Copyright 2011
What we’ll cover
• AARNet – Our core and value add services
• What’s happening out there?
• Example use cases in R&E
• Questions back to ACU
2

3. AARNet Copyright 2011
AARNet – Provider of the “roads”
3

4. AARNet Copyright 2011
AARNet/ACU IT Svcs – Supporter of e2e services
4

5. AARNet Copyright 2011
AARNet
NVCS
Goal:
Bringing
communica7ons
together

6. AARNet Copyright 2011
The 2011 NVCS Architecture support to conferencing services
• Codian 4220 Standard Definition MCU
• Codian ISDN-GW (ISDN to IP)
• Codian 4510 High Definition MCU
• Polycom RMX4000 High Definition MCU
(upgrading to 60 HD ports)
• Polycom RMX1500 High Definition MCU (5
HD ports) for firmware tests and new
service tests)
• Tandberg Record/Streaming (TCS/IPVCR)
• Polycom Record/Streaming (VMC/RSS)

7. AARNet Copyright 2011
AARNet – Player in the comms space
7

8. AARNet Copyright 2011
NVCS – dedicated support
8

9. AARNet Copyright 2011
ACU IT Services – fleet mgr to end users
9

10. AARNet Copyright 2011
ACU IT Services – Customer views/expectations?
10

11. AARNet Copyright 2011
What we’ll cover
• AARNet – Our core and value add services
• What’s happening out there?
• Example use cases in R&E
• Questions back to ACU
11

12. AARNet Copyright 2011
What is happening out there?
• Network matters
– AARNet National/Intl capacity – QoS, video ready, SIP/H.323, IPv4/v6 ready, capacity/high speed
– E2e Reach issue - Firewalls/NAT/QoS/throttling b/w on campus, access from home broadband/NBN and impact?
– Polycom led Open Video Collaborations Consortium (TelCo service provider standards and interconnect).
Support to large national/ Support to Higher Ed/ Support to Schools – Support to specific Higher
international events Research – Backup/overflow Primary MCU for lessons Ed – Outsource MCU as
12 MCU Primary

13. AARNet Copyright 2011
What is happening out there?
• Enterprise matters
– Services Investment from PBX > VoIP > Unified Communications and TelePresence
– In Room Investment in lecture capture, collaboration rooms, ISDN/H.323/Access
Grid/TelePresence rooms
– Organisational change – merging of telephony and audio video services into IT
Departments
– Myriad of personal desktop clients – Good open ones = $ (EVO, AARNet Anywhere,
etc), hard to control
– Microsoft acquisition of Skype = uncertainty on investment decisions
– Mobile device demand = complexity to support, impact on wifi network, impact on
shared resources ($)
– Federated Directory Services (find me, connect to me) becoming an issue with
growth
– Expect new mediums (video + virtual + learning mgt systems)
13

14. AARNet Copyright 2011
iMatte Sightdeck – Immersive Collaboration
Local
on-­‐site
speaker
Remote
speaker
14

15. AARNet Copyright 2011
iMatte Sightdeck – Under the hood!
15

16. AARNet Copyright 2011
Unified Communications Exchange
B2B
video
without
MCU
to
those
you
know
–
our
1st
service
offering
Ins7tu7on
A
Ins7tu7on
B
AARNet
UCX
Enterprise
Enterprise
UC
UC
MCU
16

17. AARNet Copyright 2011
Unified Communications Exchange
Find
me,
connect
to
me
via
secure
dynamic
white
pages
directory
(futures)
Ins7tu7on
A
Ins7tu7on
B
AARNet
UCX
Enterprise
Enterprise
UC
UC
Service
Broker
R&E
white
pages
+
presence,
click
to
call..
17

18. AARNet Copyright 2011
What is happening out there?
• Network matters
– AARNet National/Intl capacity – QoS, video ready, SIP/H.323, IPv4/v6 ready, capacity/high speed
– E2e Reach issue - Firewalls/NAT/QoS/throttling b/w on campus, access from home broadband/NBN and impact?
– Polycom led Open Video Collaborations Consortium (TelCo service provider standards and interconnect).
• Enterprise matters
– Services Investment from PBX > VoIP > Unified Communications and TelePresence
– In Room Investment in lecture capture, collaboration rooms, ISDN/H.323/Access Grid/TelePresence rooms
– Organisational change – merging of telephony and audio video services into IT Departments
– Myriad of personal desktop clients – Good open ones = $ (EVO, AARNet Anywhere, etc), hard to control
– Microsoft acquisition of Skype = uncertainty on investment decisions
– Mobile device demand = complexity to support, impact on wifi network, impact on shared resources ($)
– Federated Directory Services (find me, connect to me) becoming an issue with growth
– Expect new mediums (video + virtual + learning mgt systems)
• Market Development matters
– Cloud computing hype cycle – options to lower CAPEX but loss of control? Security? Privacy?
– Outsourcing of services options – communication services need local well connected “clouds”
• R&E communication services matters
– Get your network ready – capacity, support, QoS, IPv6
– Video is not yet plug and go, choose open standard products, be wary of SIP “flavour support”,
– Complexity and expectations increasing (TelePresence, Unified Comms, Mobile devices, Directory Services, fleet
management, 24x7 support)
– Vendors focus on enterprise & gateways (easy end devices = costly backend capacity upgrades)
– AARNet focus as interoperability service broker, do use our services they are free! Our Aim to leverage your investment for
18
national/international collaboration

19. AARNet Copyright 2011
What we’ll cover
• AARNet – Our core and value add services
• What’s happening out there?
• Example use cases in R&E
• Questions back to ACU
19

20. AARNet Copyright 2011
Ozeconferences
20 Opportunity
to
invite
guest
speakers,
stress
test
the
video
plaLorm,
iden7fy
video
issues
at
customer
sites

21. AARNet Copyright 2011
On
site
event
support
WA
21

22. AARNet Copyright 2011
Remote event support
Site
pre-­‐tests,
connec7on
support,
layout
support,
recording,
streaming
22

23. AARNet Copyright 2011
Remote
speaker
par7cipa7on
@
conferences
via
video
Connects
into
our
conferencing
bridge,
codec
offers
high
quality
across
low
bandwidth
connec7ons

24. AARNet Copyright 2011
Worldwide collaborations
Video conferencing to Antarctica
JAXA space probe event,
jointly with Japan's JAXA
space agency.
Discover China event with a kindergarden in Hong
24 Kong and Abbotsleigh

25. AARNet Copyright 2011
Science through QUESTACON and NASA
25

26. AARNet Copyright 2011
Visualisation and Collaboration - Intl Research
26

27. AARNet Copyright 2011
27

28. AARNet Copyright 2011
Making Video real in 3D - GeoDome
28

29. AARNet Copyright 2011
Supporting our Tech community
Annual workshops and conferences
Megaconference over IPv6
Customers who participated on the AARNet network
include Monash University (Australian and Malaysian
campuses), the Commonwealth Scientific and Industrial
Research Organisation (CSIRO) and the Australian
National University (ANU). Other participating countries
include New Zealand (REANNZ), Japan (WIDE),
Slovenia (ARNES) and Pakistan (PERN).
29

30. AARNet Copyright 2011
What we’ll cover
• AARNet – Our core and value add services
• The market view
• Example use cases in R&E
• Questions back to ACU
30

31. AARNet Copyright 2011
Back to you! – Solutions require requirements/vision
• Vision: Build buildings or online service platforms? Both?
• Vision: Local, National, Global service delivery?
• Multi-campus Multi state – opportunities and challenges?
• Available Budget ($, manpower, skills, time, support, training?)
• Desired ease of use, ease of support?
• Desired scalability (servicing whom to do what)
• Suggestions
– Focus on strategic business goals and tech capability
– Determine your expectations from stakeholder involvement – Agile PM?
– Exploit the market (AARNet/Vendors)
– Innovate where you have strength, outsource where sensible
– Tie any technology projects to customer use case needs and measurable ROI
(e.g. travel budget to video use)
– Focus beyond the change/build to ongoing service quality, total cost of lifecycle
ownership (ITIL)
31

32. AARNet Copyright 2011
ACU communications ecosystem
• Users don’t typically care
• Take an interest in ITS
• Be part of the team
• Make a difference
• Realise ACU goals
• Embrace new tech
• Think outside the box
• Take the change
• Overcome the issues
• Your call
32