1. Community 2.0
at the intersection of
digital media and information design
John A. McArthur
Knight School of Communication
Queens University of Charlotte
American City Business Journals - May 15, 2012

3. Information Design
applying design principles to translate
complex, unorganized, or unstructured data
into
valuable, meaningful information

4. Information Design
John Snow - Spot Map of Cholera Outbreak (1854)

5. Information Design
Florence Nightingale
Rose Diagram of Mortality in the East (1856)

6. Information Design
Charles Joseph Minard
Flow Map of Napoleon’s Campaign (1869)

7. Information Design
applying design principles to translate
complex, unorganized, or unstructured data
into
valuable, meaningful information

8. Information Design
applying design principles to translate
complex, unorganized, or unstructured data
into
valuable, meaningful information
now incorporates the
visceral, emotional, and behavioral
responses of the user

10. TRANSCENDENCE
ENGAGEMENT
Human Centered Design
Cooley (2000)
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
COHERENCE
@JAMcArthur

11. TRANSCENDENCE
ENGAGEMENT
Human Centered Design
Cooley (2000)
MALLEABILITY
PURPOSE
DESIGN THINKING
OWNERSHIP How might you apply one of these ideas
to your professional practice?
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
COHERENCE
@JAMcArthur

12. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
TRANSCENDENCE
INCLUSIVENESS
the system challenges users to
COHERENCE
move beyond the boundaries of the system
@JAMcArthur

13. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
ENGAGEMENT
INCLUSIVENESS
the system sparks
COHERENCE
creativity and innovation
@JAMcArthur

14. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
MALLEABILITY
INCLUSIVENESS
the system is flexible
COHERENCE
and adaptable to changes
@JAMcArthur

15. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
PURPOSE
INCLUSIVENESS
the system fulfills
COHERENCE
the purpose for which it was designed
@JAMcArthur

16. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
OWNERSHIP
INCLUSIVENESS
users feel that they are part of
COHERENCE
the design and upkeep of the system
@JAMcArthur

17. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
PANORAMIC
INCLUSIVENESS
the system fits into a wider view of
COHERENCE
the community of systems
@JAMcArthur

18. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
RESPONSIVENESS
INCLUSIVENESS
the system responds efficiently and
COHERENCE
adequately to user needs
@JAMcArthur

19. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
INCLUSIVENESS
the system invites
COHERENCE
participation
@JAMcArthur

20. TRANSCENDENCE
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
COHERENCE
INCLUSIVENESS
the system
COHERENCE
is transparent
@JAMcArthur

21. TRANSCENDENCE
MY CURRENT WORK
ENGAGEMENT
investigating the ways that
digital media and physical space
MALLEABILITY
can engage members of a community
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
COHERENCE
@JAMcArthur

22. TRANSCENDENCE
SOME EXAMPLES
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
COHERENCE
@JAMcArthur

23. TRANSCENDENCE
SOME EXAMPLES
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
GoHuntScan.com
COHERENCE
@JAMcArthur

24. TRANSCENDENCE
SOME EXAMPLES
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
Levine Museum of the New South
COHERENCE
@JAMcArthur

25. TRANSCENDENCE
SOME EXAMPLES
ENGAGEMENT
MALLEABILITY
PURPOSE
OWNERSHIP
PANORAMIC
RESPONSIVENESS
INCLUSIVENESS
Newseum’s HP New Media Gallery
COHERENCE
@JAMcArthur

26. connect with me
JAMcArthur.com
@JAMcArthur
John A. McArthur
Knight School of Communication
Queens University of Charlotte
American City Business Journals - May 15, 2012