3. What is Brand?
“A brand for a company is like a reputation for a
person. You earn reputation by trying to do hard
things well.” - Jeff Bezos
"What’s a brand? A singular idea or concept that
you own inside the mind of the prospect." - Al Ries
“Success means never letting the competition
define you. Instead you have to define yourself
based on a point of view you care deeply about.”
- Tom Chappell, Tom's Of Maine
8. The Social Strategy Framework
1
Which
Channels to
Engage?
2
Who Is Your
Audience?
3
What Are You & What does
Your Audience your brand
Passionate stand for?
Product About?
Development
9. 2 Define your audience.
Demographics: characteristics of a group of
people such as gender, race, income, etc.
Geography: The geographical location of a group of
people.
Psychographics: Personality traits, lifestyles,
values, interests, attitudes, etc.
Behavioral: Usage rate, usage pattern.
Socialgraphics: online behavior and relationships
10. 2 Define your audience.
What Does Your Advocate
Audience Know
About Your Repeat Action/
Brand? Enthusiast
Action
Single action Continuum
Aware,
no action
Nothing
11. 3 What is your founder brand?
Who Are You + What Do
You Stand For
knowledge
Expertise
Why this
startup?
Industry
How do the above align with your audience?
16. 5 Steps to a 3-Month Editorial Calendar
1. List all industry events, seasonal holidays,
festivals, etc. and impending company
milestones in the next 3 months
2. Develop blog topics/video/photos that align
with your founder brand and/or leverage
seasonal trends
Visual brands: be sure to leverage Pinterest, Facebook
Albums, Flickr, YouTube, etc.
3. Curate and share 3rd party Content
4. Apply the Rule of Five
Remember to engage + converse
with your audience
17. Managing Your Networks
Scheduling Tools Curation Tools
Hootsuite Xydo
Seesmic Ping Flashissue
TweetDeck Storify
Buffer Scribit
Social Sprout
18.
19. The Social Strategy Framework
1
Which
Channels to
Engage?
2
Who Is Your
Audience?
3
What Are You & What does
Your Audience your brand
Passionate stand for?
Product About?
Development