Jabborate adds real-time communications to SAP JAM, SAP's cloud-based collaboration and social platform. The instant messaging, audio and video calls, become an integral part of your systems, so end-users can enjoy all the benefits of improved communication.
Features available now
Jabborate adds the following new communication features
* Presence
* Instant messaging
* Group chat
* Audio calls
* Video calls
* Conference calls
Capabilities in detail
Jabber is an open standard communication protocol (XMPP), as well as an enterprise-level communications solution from Cisco. Jabborate lets you collaborate with anyone on your SAP JAM by exchanging instant messages or making audio and video calls. Jabborate achieves this by integrating with Cisco Unified Communications Manager (CUCM) and Cisco Unified Presence (CUP) via Jabber SDK for Web.
Communicating
Jabborate uses SAP JAM corporate user directory to build a contact list automatically. Altenatively, contact lists could be integrated with Cisco Unified Communications Manager. Users provisioned in CUCM will be contactable via Jabborate's interface. Jabborate extends the existing user interface, while keeping the same look and feel by adding its own visual components such as “click-to-chat” and “click-to-call” options, and presence status. You can view one’s presence status by simply looking at his or her profile card. Sending an instant message or starting voice and video call with any of your connections is as simple as clicking a button.
2. BULPROS Key Facts
Core team of 400+ developers
BULPROS is one of the fastest growing IT companies in
Europe. It is headquartered in Sofia, Bulgaria, with offices in
Germany and the USA.
Partnerships with leading companies
Cisco Development and Advanced Services partner
Microsoft Silver partner in software, Azure Circle partner
IBM, Red Hat, and VMWare partner
Certified process and quality
ISO 9001:2008 Certified for IT Services and Support; a
proprietary business processes framework; and certified agile
software development methodologies.
4. Jabborate Opportunity
There is a gap between cloud-based systems and the communication infrastructure.
Access to real-time communications within the cloud systems is limited by API’s, which
requires users to switch frequently between applications to accomplish a single task.
Now you can leverage Jabborate’s cloud solution to bridge the gap between your Cisco
communications infrastructure and SAP Jam, SAP’s cloud collaboration platform.
Cloud Systems Communication Infrastructure
5. Jabborate Solution
How Jabborate does it?
Jabborate adds real-time, web-based communications to your on-premise or
cloud systems, including Office 365, by integrating with Cisco Jabber SDK for
Web (CUP,CUCM) and SAP Jam.
on premise
in the cloud
6. Jabborate Solution
End-user features
Jabborate adds core communication options:
Audio calls
Video calls
Conference calls
Instant messaging
Presence
Collaboration endpoints include IP phones,
collaboration rooms, and various software
clients including iOS or Android apps.
8. Jabborate integrates with Internet Explorer via a browser plugin that supports
Group Policy and enterprise deployments.
The plugin adds a contact list and contextual click-to-chat and click-to-call
options within SAP Jam, SAP’s cloud-based collaboration platform.
Jabborate for SAP Jam
9. Technical Requirements
Clouds: Microsoft Office 365, SharePoint Online, Yammer (coming soon)
IBM SmartCloud: Connections in the cloud
SAP Jam, a.k.a. SAP Collaboration Cloud
UC: Cisco Unified Presence, Communications Manager 9.1 and later (on premise or HCS)
Browser/OS: Internet Explorer / Google Chrome are supported via a browser plugin.
10. Advanced Services Partner
Licensing and support
Licensing models
Three licensing models based on the size of the deployment
Flat fee subscription for deployments below 2500 seats
Per seat subscription for deployments over 2500 seats
Enterprise license for deployments with enterprise agreements
Maintenance updates
Support for new versions of host platforms are included free of charge. Minor and
major releases would depend on the specific license.
Third-level support
BULPROS will provide prompt support for all issues that concern the code base,
with the option to assist partners with the initial deployment as well as the ongoing
maintenance of Jabborate.