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97 Ch01
- 1. Supply Chain Management Chapter 1 Understanding the Supply Chain
- 4. Stages of a Detergent Supply Chain Timber Company Paper Manufacturer Tenneco Packaging Chemical Manufacturer Plastic Producer P&G or Other Manufacturer Wal-Mart Or Third Party DC Wal-Mart Store Customer
- 6. What is a Supply Chain? Supplier Manufacturer Distributor Retailer Customer Supplier Manufacturer Distributor Retailer Customer Supplier Manufacturer Distributor Retailer Customer
- 7. Flows in a Supply Chain Customer Information Product Funds Supply Chain
- 19. Cycle View of Supply Chains Customer Order Cycle Replenishment Cycle Manufacturing Cycle Procurement Cycle Customer Retailer Distributor Manufacturer Supplier
- 22. Customer Order Cycle Supplier Stage markets product Buyer stage places order Supplier stage receives order Supplier Stage markets product Buyer returns reverse flows to supplier or third party Buyer stage receives supply Supplier stage supplies order
- 26. Push/Pull View of Supply Chains Procurement, Manufacturing and Replenishment cycles Customer Order Cycle Customer Order Arrives PUSH PROCESSES PULL PROCESSES
- 31. Supply Chain Macro Processes Supplier Firm Customer Supplier Relationship Management Internal Supply Chain Management Customer Relationship Management Source Negotiate Buy Design Collaboration Supply Collaboration Strategic Planning Demand Forecasting Supply Planning Fulfillment Field Service Market Price Sell Call center Order Management
Notas do Editor
- Introductions – Names, prior work experience including summer, what do students hope to get from class? Mention some prototypical supply chains we will use repeatedly in class – Wal-Mart, 7-Eleven, Dell and Compaq, Amazon and Borders, Supermarket and e-grocer, W.W. Grainger and McMaster Carr - our goal is to identify factors that drive supply chain success and make a comparison between different supply chains. Administration of course - We will discuss concepts and methodologies for supply chain management. The context within which both will be learnt and discussed is provided by cases. Discuss role of case packet readings, cases and book. 5 cases due - 10% for each case 25% for final project 20% for final exam 5% for electronic posting Discuss key dates for submitting project. Three groups will be selected to present. Show course web page and its organization
- Notes: Supply chain involves everybody, from the customer all the way to the last supplier. Key flows in the supply chain are - information, product, and cash. It is through these flows that a supply chain fills a customer order. The management of these flows is key to the success or failure of a firm. Give Dell & Compaq example, Amazon & Borders example to bring out the fact that all supply chain interaction is through these flows.
- The supply chain is a concatenation of cycles with each cycle at the interface of two successive stages in the supply chain. Each cycle involves the customer stage placing an order and receiving it after it has been supplied by the supplier stage. One difference is in size of order. Second difference is in predictability of orders - orders in the procurement cycle are predictable once manufacturing planning has been done. This is the predominant view for ERP systems. It is a transaction level view and clearly defines each process and its owner.
- In this view processes are divided based on their timing relative to the timing of a customer order. Define push and pull processes. They key difference is the uncertainty during the two phases. Give examples at Amazon and Borders to illustrate the two views
- Dell has three production sites worldwide and builds to order. Compaq does both. Consider some decisions involved - where to locate facilities? How to size them? Where is the push/pull boundary? What modes of transport to use? How much inventory to carry? In what form? Where to source from?