Howazit is the ultimate customre experience for hotels

1. Take your Customer
Relationship to the next level

2. of travelers worldwide say
online reviews have an impact
on their booking decisions
(comScore Media Metrix 2013)
93%
$511B
Are subject to hotel’s
online reviews

3. Current solutions offer hoteliers
little or NO control over their
Online Reputation

4. Gain control over your
Customer Experience
by engaging your customers
throughout their entire experience

5. The easiest end to end platform for
Personalizing Customer Experience
Pre-Arrival Check-In During Stay Post StayMini-Site

6. Dramatic improvement in all areas
for all of our customers:
Increase in avg. reviews/month
Increase in positive content
Reduction in negative content

7. Unique Proposition
Howazit allows hoteliers
to engage more effectively
with their guests

11. 6 seconds for very satisfied Guest to land on any Review Site

12. 6 seconds for very satisfied Guest to land on any Review Site

16. 20 Seconds for Not Satisfied Guest
To let you know what went wrong

17. 20 Seconds for Not Satisfied Guest
To let you know what went wrong

18. Know what your guests are saying
In Real-time
Anytime, Anywhere and on Any Device

19. Automatically handling your
customers responses
Making each email with a
personal touch

20. Automatically handling your
customers responses
Smart scheduling mechanism will send
the reply emails to customers only
during working hours

21. Automatically handling your
customers responses
Email content is being created
taking into consideration:
• The guest satisfaction level
• Nationality
• Desired ‘Drive to Action’

22. Access all of the information on
any device in real-time

23. Everything we do is measureable
Identify where are the areas need improvement according to
your guests
View Online Sample Report

24. Real Customers
Success Stories

25. 47% Popularity 90%**
9.8* Avg. Reviews/Month 19.91
4* Bad Reviews/Page Less than 1
Prior Howazit (3+ years) 10 Months with Howazit
5* Hotel in Middle East (200 Rooms)

26. 91% Popularity 96%**
13.9* Avg. Reviews/Month 23.4
1* Bad Reviews/Page Less than 1
Prior Howazit (15 months) 7 Months with Howazit
4* Boutique Hotel in Paris (50 Rooms)

27. 3* Hotel in Germany (100 Rooms)
64% Popularity 92%**
1.6* Avg. Reviews/Month 5.2
3* Bad Reviews/Page Less than 1
Prior Howazit (2+ years) 4 Months with Howazit