Advanced Investigation Interview Techniques. i-Sight will be offering a free six-part webinar education series: Advanced Investigation Interview Techniques, taught by Don Rabon, bestselling author, speaker and trainer.
The courses will include instruction on advanced interviewing skills for all stages of the investigation interview process, from the initial planning to the final report. Topics will include planning interviews, detecting deception, conducting telephone interviews, establishing rapport, and much more.
7 Ways to Increase Ethical Accountability and Decrease Fraud Risk
Class 1: Investigation Interview Preparation Recording
1. Class 1: Investigation Interview Preparation
Don Rabon
Expert Investigator, Author, Instructor
dwrabon@msn.com
2. Introduction
Don Rabon
Don Rabon, CFE, author, speaker, instructor and former investigative
director, has more than 34 years of experience conducting training in
interviewing techniques, detecting deception and investigative disclosure
analysis. Rabon is the author of many books, including Interviewing and
Interrogation 2nd Edition and Fraud Related Interviewing. Rabon is
retired from the North Carolina Justice Academy, North Carolina
Department of Justice, where he served as Deputy Director.
Joe Gerard
Joe Gerard is the VP of Sales & Marketing at i-Sight, a leading provider
of web-based case management software for corporate investigations.
He’s worked with companies like Dell, Coke, Allstate, BP and more than
100 others to implement improved investigative processes that leverage
best practices and case management.
4. Preparation Dyad
Preparation by Preparation for the
ensuring an individual operation of a specific
level of interviewing interview.
knowledge, skill and
ability sufficient to be
able to function.
7. Other Definitions to Start Us Off
“A Meeting between “The art and
two or more persons to mechanics of
talk about a specific questioning for the
matter” purpose of exploring or
resolving issues”
8. What distinctions, if any, can
you make between these two
definitions of an interview?
9. A Factor of Whether:
Interviewee is Willing Interviewee is Unwilling
“A meeting between “The art and
two or more persons mechanics of
to talk about a questioning for the
specific matter” purpose of exploring
or resolving issues”
10. In your professional encounters
with those you interview, why
would someone be less than
willing?
11. How do you determine that
someone is less than willing?
12. Interviewee is Willing Interviewee is Unwilling
“A meeting between “The art and
two or more persons mechanics of
to talk about a questioning for the
specific matter” purpose of exploring
or resolving issues”
13. Interviewing Operational Template
Calibrate Control Change
Behavior
Verbal, Vocal, Non-Verbal
Source: Interviewing and Interrogation, 2 nd Ed.
15. Calibrate
To divide or mar with gradations,
graduations, or other indexes of degree,
quantity, etc.
To plan or devise (something) carefully so
as to have a precise use, application,
appeal.
16. For Example
An interview setting wherein there are four salient points
to be addressed:
Topics
A
B
C
D
23. Levels of Control
Source: interviewing and
Interrogation, 2nd Edition
Effecting Control
Capability Control
Participant Alliance Control
Paycheck Control
41. Questions
If you have any questions, please submit them now.
Thank you for taking the time to attend today’s webinar.
If you have any questions about the information covered in the webinar,
please contact:
Joe Gerard Don Rabon
jgerard@i-sight.com dwrabon@msn.com