Training for ICT Trainers

1. National
Telecentre
Academy of Spain

2. • Training since 2000, .
Presentation
• Regular and online E:Documents and
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3. Mision and Objectives
• Meeting training needs of motivators working in Spanish telecentre
networks.
• The training enhances the skills of these professionals, increasing
their knowledge and skills so that they in turn can serve the users of
the telecentres in the friendly approach and empowering ICT
• Building, through training, a model for the role of motivator which
supports the development of telecentres with a community purpose.
• Strengthening, through training, participation and cooperation in the
telecentre nets managed by Fundación Esplai.

4. Presencial Training Methodology Online training
Elements
Escalability GTA y NTA España Communities

5. Our training activities are designed according to a global curriculum which
tackles basic skills for telecentre motivators and which starts from training
needs identified in telecentres. The curriculum has two main focus:
• Level of experience of motivators
• Starters
Curriculum
• Intermediate
• Advanced
• Types of learnings
• Managerial and organizational
• Theoretical and ideological
• Methodological
• Technological

6. Starters
1. Starting up an online centre
2. Resources to support facilitation task in online centre
Online courses delivered
3. Planning a digital literacy Workshop
4. Online procedures for bureaucratic issues / facilitating
access to eServices Advanced
5. Gender Issues
6. Introduction to Windows 21. Working in a Network (Building Social/Nonprofit
7. Introduction to GNU/Linux Networks and Network’s Culture)
8. Getting familiar with Office Tools 22. Volunteering in an Online Centre
9. Internet Security 23. Facilitating ICT learning (access/use) for Disabled
people
Intermediate 24. Facilitating ICT learning (access/use) for Offenders
inside Jails
10. Elaboration of the Online Centre’s Mission Project 25. Facilitating Organized Groups through collaborative
/Managing projects and funds learning methods/tools and Internet
11. Social Entrepreneurship 26. ICT Facilitation inside Libraries and/or other
12. Facilitating ICT learning (access/use) in Kids minor Cultural agencies
than 12 years 27. Online Centres in Rural Environments
13. Facilitating ICT access/use Youth aged 12/18 years 28. Blog as an Online Centre Development Tool
14. Facilitating ICT Learning (access/use) in 29. Exploiting Web 2.0.
Migrants/Refugees 30. Create and facilitate a wiki
15. Facilitating ICT Learning (access/use) in Aged People 31. Training via Moodle.
16. Facilitating Job Seeking in the Online Centre
17. Ethic Education in the Online Centre
18. Editing Pictures with Gimp
19. Digital Photography workshop in the Online Centre
20. Digital Video in the Online Centre

7. Each year three training series are delivered, with an
average of 6 courses each
Each course has 30 learners
Online training
Each year 600 learners have a training opportunity

8. Contents
•Contents are mainly methodological: they teach how to work in a
Main features of the model
telecentrem and provide criteria and patterns that motivators can easily apply
•Technological contents about programmes and/or specific applications
always have a methodological focus.
•Contents are developed from the curriculum.
Courses
• Courses last between 3 and 6 weeks, with an estimate average dedication
of 5 hours per week per learner.
• Courses try to stir maximum interaction among learners, fostering
experience exchange and shared knowldge. Participation is the key.
• Courses are structured in modules and units. Each unit includes
evaluation grids which allow each consultant to monitor learnings.

9. Coordination
• Conducts and fuels the programme.
Main features of the model
• Guarantees training activities of equal level.
• Monitors and validates new content and activity development.
• Administrates learners.
Tutors
• Platform tutors are mainly motivators currently working in the same
networks which receive training.
• Tutors contribute job experience and knowledge.
• Tutors create contents and deliver courses.
• Tutors are trained by coordinators.
Learners
• Learners are telecentre motivators and TIC trainers.

10. http://moodle.esplai.org

11. Telematic registration to courses
Information

12. Facilitating Job Seeking in the Online Centre

13. Resources to support facilitation task in online centre

14. Fundación Esplai certifies acquired learnings
Certification

15. Materiales
Formación tutores
Coordinación
Seguimiento
Cursos Piloto
Cursos 1a fase

16. Bolívia

17. Global Telecentre Currículum Global
Academy NTA+NTA+NTA... Dinamitzadors Telecentre

18. Comunitats/comunidades

19. • Getting an official certification for our
training model.
• Reinforcing and mainstreaming our
model through agreements with other
telecentre networks.
Challenges
• Completing the curriculum by
developing contents yet to complete.
• Widening target group and developing
training for telecentre directors.
• Sharing and developing knowledge in
the framework of the Telecentre.org
Academy

20. FORMACIÓN
http://moodle.esplai.org
http://moodle.esplai.org

21. BEFORE DURING AFTER
Course
Training consultants or virtual Post
tutors Previous week
Closing Evaluation
Preparation of the courses week
Revision
Publish on the web

22. Manual of a good virtual tutor
MANUAL TO BE ABLE TO DO ELEARNING TRAINING COURSES
FOR TELECENTRE MOTIVATORS
MANUAL PARA LLEVAR A CABO CURSOS DE FORMACIÓN ONLINE
PARA PERSONAS DINAMIZADORAS DE TELECENTROS

23. Evolución demanada/oferta/ocupación
• Programme working Periodo mayo 05-mayo 08
since: february 2005 Demanda Plazas disponibles Ocupación real
• 100 training activities
1000
Online training
900
done in 10 training
series. 800
• 27 courses developed
700
600
from scratch
500
• 2.600 students 400
• 72 % of learners obtain 300
a degree 200
100
0
may 05 oct 05 feb 06 may 06 oct 06 feb 07 may 07 oct 07 feb 08 may 08