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On Studying Collaborative
     Learning Interactions
in Massively Multiplayer Online
            Games
                   Iro Voulgari. Doctoral candidate
                  Vassilis Komis. Associate Professor  

                           avoulgari@upatras.gr
                            komis@upatras.gr

      Department of Educational Sciences and Early Childhood Education
                        University of Patras, Greece
MMOG Research on Learning
                 in MMOGs



VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011


2 of 16
VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games
                                                              Popular and Profitable
12/5/2011
                 MMOData Charts version 3.2, December 2010 
3 of 16          http://mmodata.net
MMOGs Players form
                 Communities of Learning



VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011


4 of 16
Main Points
                 • Present a framework for C.L. 
                   in MMOGs
                 • Focus on skills acquired and 
                   group processes
                  Apply design features of 
                   MMOGs to collaborative 
VS Games           learning environments and/or 
2011
Athens
                   apply educational design
Greece             principles to MMOGs for 
Voulgari, 
                   learning
Komis–
Collaborative 
                  But also consider and take 
Learning in        advantage of the emergent 
Massively 
Multiplayer        behaviours and the potential 
Online Games       of the community of players
12/5/2011


5 of 16
Cognitive
                 •Acquisition of knowledge               Cognitive
                 and skills
                                                                                      MMOGs
                 •Benefits of peer‐                                                    (ideally)
                 mentoring, explaining to 
                 others
                 •Argumentation, 
                 disagreement, 
                 adjustment of mental 
                 schemata, knowledge 
                 elicitation, internalisation, 
                 reduced cognitive load
                 •Learning through 
                 interactions with others 
                 (Piaget, Vygotsky, 
VS Games         Situated Learning)
2011
Athens
Greece
                          Social
Voulgari,                                                               Motivation
Komis–           •Learning through 
Collaborative    interaction with the world 
Learning in      and the social‐cultural                             •Individual and situational 
Massively 
Multiplayer 
Online Games
                 environment
                 •Quality of interactions         Theoretical        interest 
                                                                     •Motivation to participate 
                                                                     in group increases 
                 and communication 

12/5/2011
                 among group members
                 •Construction and co‐            Framework          effectiveness and 
                                                                     cooperation
                                                                     •Motivation affects 
                 construction of meaning 
                 through conflicts                                   learning and strategies 
6 of 16                                                              employed 
                 •Social aspect increases 
                 group cohesion                                      •Flow experience  
Group Interactions & Efficiency
                                            Designed                     Social
                                          Environment                 Environment
                                        •Environment                •Community of 
                                        Content                     players
                                        •Graphics                   •Emerging rules
                                        •Affordances                •Behaviours
                                        •Rules                      •Interactions




VS Games
2011                                                                                             Group 
Athens                  Task                 Member                  Group Structure
Greece                                                                                        Interactions
                                        •Motivations                •Formation 
Voulgari,        •Format                •Experience, skills                                 •Collaboration, 
                                                                    procedures
Komis–           •Rules                 •Attitude, behaviour                                competition
                                                                    •Hierarchy
Collaborative    •Solution strategies   •Age, personality,                                  •Team cohesion
                                                                    •Member Roles
Learning in      •Rewards, penalties    etc                                                 •Communication
                                                                    •Goals, orientation
Massively 
Multiplayer 
Online Games


12/5/2011

                                                    Collaborative Learning                Learning 
7 of 16
                                                          Processes                       Outcomes 
Social                             Designed
                 Environment                     Environment




                                    Task                       Motivational


                                  Member

VS Games                                                        Cognitive
2011
                               Group Structure
Athens
Greece

Voulgari, 
Komis–                          Interactions                      Social
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011


8 of 16
Research Methodology
                                                           Virtual 
                                                        Ethnography
                                         Qualitative
                                                       Semi‐structured 
                            Mixed                        Interviews
                          Concurrent
                                                           Survey 
                                        Quantitative
                                                       (questionnaire)



VS Games
                  • Virtual ethnography 
2011
Athens
                     – participant observation (Lineage II, Tribal Wars)
Greece
                     – websites and fora
Voulgari, 
Komis–               – gameplay video recordings (players in 
Collaborative 
Learning in 
                       authentic context, 5 volunteers, 3 months)
Massively 
Multiplayer 
                  • Survey
Online Games
                     – interviews (18 semi‐structured, 
12/5/2011
                       2 focus groups)
                     – online questionnaire (220 full responses)
9 of 16
Text 
                   (interviews, etc.)




                                        Garrison, D., Archer, T., & Anderson, W. (1999)




                                                                    Video Recordings


VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
                 Qualitative Data
Multiplayer       QSR Nvivo 8
Online Games


12/5/2011


10 of 16
What do players learn in MMOGs?




VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011


11 of 16
                 • Content, rules, game mechanics
What do players learn in MMOGs?
                 Perceived skills & knowledge




VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011


12 of 16
                 • Social, communication, interpersonal skills? 
                     – [they have to have them, but do they learn them in the game?]
What do players learn in MMOGs?
                 Perceived skills & knowledge

                 • Other skills: use of computer, internet, 
                   language (English), typing, 
                   management, market economy, 
VS Games
                   marketing
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011


13 of 16
VS Games
2011
Athens
Greece

Voulgari, 
Komis–
Collaborative 
Learning in 
Massively 
Multiplayer 
Online Games


12/5/2011
                 by Sebastian Deterding 2010
                 http://www.slideshare.net/dings/just‐add‐points‐what‐ux‐can‐and‐cannot‐learn‐from‐games
14 of 16
Impact of Design and Players on
                 Groups: some trends
                 Group
                                               Design                              Player Community
                 Features
                 Purpose         Essential for exploration of the      Social interactions, help, support
                                 content and for progress 
                                 (difficult, complex tasks)
                 Communication   Channels and tools for          Players resort to third‐party external 
                                 communication and coordination  applications for communication when 
                                 among members                   necessary
VS Games
2011
                 Types           Different types of groups by          Different types of groups by player
Athens                           design e.g. guilds and groups/        decisions and personalities (social, 
Greece                           clans and parties (size, structure)   affective criteria, goals, behaviours, 
Voulgari, 
                                                                       decision‐making, rules) e.g. social 
Komis–                                                                 groups, achievement groups. 
Collaborative                                                          Different behaviours in different groups 
Learning in                                                            (e.g. cohesion, trust, commitment, help ‐
Massively 
Multiplayer                                                            more in long‐term than in random, task‐
Online Games                                                           oriented teams)

12/5/2011        Benefits        Privileges of group members by        Privileges by relational space (e.g. peer 
                                 design (e.g. special skills)          mentoring, sociability, support)
15 of 16
Thank you!
                 Iro Voulgari. avoulgari@upatras.gr. Ph.D. candidate.
                 Vassilis Komis. komis@upatras.gr. Associate Professor.

                   Department of Educational Sciences & Early Childhood 
                                         Education 
VS Games
2011                            University of Patras, Greece
Athens
Greece

Voulgari, 
Komis–
Collaborative 
                               http://www.ecedu.upatras.gr/
Learning in 
Massively                    http://www.ecedu.upatras.gr/icte/
Multiplayer 
Online Games


12/5/2011


16 of 16

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On Studying Collaborative Learning Interactions

  • 1. On Studying Collaborative Learning Interactions in Massively Multiplayer Online Games Iro Voulgari. Doctoral candidate Vassilis Komis. Associate Professor   avoulgari@upatras.gr komis@upatras.gr Department of Educational Sciences and Early Childhood Education University of Patras, Greece
  • 2. MMOG Research on Learning in MMOGs VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 2 of 16
  • 3. VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games Popular and Profitable 12/5/2011 MMOData Charts version 3.2, December 2010  3 of 16 http://mmodata.net
  • 4. MMOGs Players form Communities of Learning VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 4 of 16
  • 5. Main Points • Present a framework for C.L.  in MMOGs • Focus on skills acquired and  group processes  Apply design features of  MMOGs to collaborative  VS Games learning environments and/or  2011 Athens apply educational design Greece principles to MMOGs for  Voulgari,  learning Komis– Collaborative   But also consider and take  Learning in  advantage of the emergent  Massively  Multiplayer  behaviours and the potential  Online Games of the community of players 12/5/2011 5 of 16
  • 6. Cognitive •Acquisition of knowledge  Cognitive and skills MMOGs •Benefits of peer‐ (ideally) mentoring, explaining to  others •Argumentation,  disagreement,  adjustment of mental  schemata, knowledge  elicitation, internalisation,  reduced cognitive load •Learning through  interactions with others  (Piaget, Vygotsky,  VS Games Situated Learning) 2011 Athens Greece Social Voulgari,  Motivation Komis– •Learning through  Collaborative  interaction with the world  Learning in  and the social‐cultural  •Individual and situational  Massively  Multiplayer  Online Games environment •Quality of interactions  Theoretical interest  •Motivation to participate  in group increases  and communication  12/5/2011 among group members •Construction and co‐ Framework effectiveness and  cooperation •Motivation affects  construction of meaning  through conflicts learning and strategies  6 of 16 employed  •Social aspect increases  group cohesion  •Flow experience  
  • 7. Group Interactions & Efficiency Designed Social Environment Environment •Environment  •Community of  Content players •Graphics •Emerging rules •Affordances •Behaviours •Rules •Interactions VS Games 2011 Group  Athens Task Member Group Structure Greece Interactions •Motivations •Formation  Voulgari,  •Format  •Experience, skills •Collaboration,  procedures Komis– •Rules •Attitude, behaviour  competition •Hierarchy Collaborative  •Solution strategies •Age, personality,  •Team cohesion •Member Roles Learning in  •Rewards, penalties etc •Communication •Goals, orientation Massively  Multiplayer  Online Games 12/5/2011 Collaborative Learning  Learning  7 of 16 Processes  Outcomes 
  • 8. Social Designed Environment Environment Task Motivational Member VS Games Cognitive 2011 Group Structure Athens Greece Voulgari,  Komis– Interactions Social Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 8 of 16
  • 9. Research Methodology Virtual  Ethnography Qualitative Semi‐structured  Mixed  Interviews Concurrent Survey  Quantitative (questionnaire) VS Games • Virtual ethnography  2011 Athens – participant observation (Lineage II, Tribal Wars) Greece – websites and fora Voulgari,  Komis– – gameplay video recordings (players in  Collaborative  Learning in  authentic context, 5 volunteers, 3 months) Massively  Multiplayer  • Survey Online Games – interviews (18 semi‐structured,  12/5/2011 2 focus groups) – online questionnaire (220 full responses) 9 of 16
  • 10. Text  (interviews, etc.) Garrison, D., Archer, T., & Anderson, W. (1999) Video Recordings VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Qualitative Data Multiplayer  QSR Nvivo 8 Online Games 12/5/2011 10 of 16
  • 11. What do players learn in MMOGs? VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 11 of 16 • Content, rules, game mechanics
  • 12. What do players learn in MMOGs? Perceived skills & knowledge VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 12 of 16 • Social, communication, interpersonal skills?  – [they have to have them, but do they learn them in the game?]
  • 13. What do players learn in MMOGs? Perceived skills & knowledge • Other skills: use of computer, internet,  language (English), typing,  management, market economy,  VS Games marketing 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 13 of 16
  • 14. VS Games 2011 Athens Greece Voulgari,  Komis– Collaborative  Learning in  Massively  Multiplayer  Online Games 12/5/2011 by Sebastian Deterding 2010 http://www.slideshare.net/dings/just‐add‐points‐what‐ux‐can‐and‐cannot‐learn‐from‐games 14 of 16
  • 15. Impact of Design and Players on Groups: some trends Group Design Player Community Features Purpose Essential for exploration of the  Social interactions, help, support content and for progress  (difficult, complex tasks) Communication Channels and tools for  Players resort to third‐party external  communication and coordination  applications for communication when  among members necessary VS Games 2011 Types Different types of groups by  Different types of groups by player Athens design e.g. guilds and groups/  decisions and personalities (social,  Greece clans and parties (size, structure) affective criteria, goals, behaviours,  Voulgari,  decision‐making, rules) e.g. social  Komis– groups, achievement groups.  Collaborative  Different behaviours in different groups  Learning in  (e.g. cohesion, trust, commitment, help ‐ Massively  Multiplayer  more in long‐term than in random, task‐ Online Games oriented teams) 12/5/2011 Benefits Privileges of group members by  Privileges by relational space (e.g. peer  design (e.g. special skills) mentoring, sociability, support) 15 of 16
  • 16. Thank you! Iro Voulgari. avoulgari@upatras.gr. Ph.D. candidate. Vassilis Komis. komis@upatras.gr. Associate Professor. Department of Educational Sciences & Early Childhood  Education  VS Games 2011 University of Patras, Greece Athens Greece Voulgari,  Komis– Collaborative  http://www.ecedu.upatras.gr/ Learning in  Massively  http://www.ecedu.upatras.gr/icte/ Multiplayer  Online Games 12/5/2011 16 of 16