SlideShare uma empresa Scribd logo
1 de 21
Baixar para ler offline
MAKE DATA WORK HARDER

SUCCESSFULLY EMBED PREDICTIVE ANALYSIS IN
YOUR FUNDRAISING STRATEGY
Attitude
• Data analysis does not replace
  fundraising skill, it
  compliments it.

• Analysts must work in
  partnership with fundraisers
  to accomplish common goals.
Appetite


• Find your champion

• Demonstrate worth on small
  low risk project
2010 ROI =              = 138%

Introduction of predictive model


2011 ROI =              = 294%
2010 CRP =        = £0.72


Introduction of predictive model


2011 CRP =        = £0.34
Communicate
• Understand your audience

• Practical analytics not data science

• Easy to go too far
What is a predictive model?

 Find those that look like your donors and
you will have a better chance of producing
               more donors!

• Gather data about your constituents

• Find data with predictive power

• Combine data to produce a model
What gives data predictive
             power?
   What does the average donor look like?

• Predictive models use distinguishing characteristics not
  common characteristics

• Do not look only for similarities between your donors

• Look for distinguishing qualities between your donors
  and the rest of your constituents
What does a donor look like?
The questions
Is there any point looking at legacy pledges
to find new donors?

Do these results give email address more
predictive power?
The answers…
     It is impossible to tell.

             Why?

We have ignored our non donors.
The complete picture…
The answers…
Email address = COMMON characteristic

Legacy pledge = DISTINGUISHING characteristic

MAJORITY of donors have email yet MINORITY of
those with email are donors.

MINORITY of donors have pledged legacy yet
MAJORITY of legacy pledgers are donors.
The question is NOT
     “Why do people give?”.




xkcd.com
Selecting Variables
Giving history                  Age
Wealth indicators               Questionnaire/Survey responder
Interests                       Email clicks
Affiliations                    Twitter/facebook
Gender                          Events attended
Sign up/subscriptions           Family relationships
Employment/positions            Address
Marital status                  Email
Degree                          Phone
Mailing preference (opt outs)   First gift amount
Volunteers                      Proximity
Prepare your data file
 Constituent   Is a donor?   Attended   Has email?   Over 40?
     ID                       Event?
     A             1            1           1           1
     B             1            0           1           1
     C             0            1           1           0
     D             1            1           0           1
     E             0            0           1           1



• Excel v SPSS
Evaluate
Score       Non      Donors   Total   Donor Ratio
Decile     donors
   1        3611       59     3670       1.61%
   2        4672       54     4726       1.14%
   3        3351      145     3496       4.15%
   4        4906      172     5078       3.39%
   5        3698      275     3973       6.92%
   6        3813      351     4164       8.43%
   7        3511      489     4000      12.23%
   8        3575      593     4168      14.23%
   9        3593      802     4395      18.25%
  10        3190      1010    4200      24.05%
Baseline   37920      3950    41870      9.43%
Evaluate
              30%

              25%
Donor Ratio




              20%

              15%

              10%

              5%

              0%
                    1   2   3    4    5     6    7    8   9   10
                                 Constituent Decile
Conclusions….
• The average donor and the average non-donor
  may look the same.

• Look for distinguishing characteristics not
  common ones.

• Don’t look at donors in isolation. Compare data
  for donors with data for everyone.
Conclusions….
• Data modelling can help you focus your
  resources on the best prospects.

• Demonstrate worth on low risk segments.

• Consider your audience. Communicate results
  so that everyone can understand.
Paul Weighand
Insight Manager
University of Edinburgh
@paulweighand

Mais conteúdo relacionado

Destaque

Developing a Data-Driven Major Gift Culture
Developing a Data-Driven Major Gift CultureDeveloping a Data-Driven Major Gift Culture
Developing a Data-Driven Major Gift CultureBlackbaud
 
Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...
Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...
Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...HubSpot
 
Prospecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect Pool
Prospecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect PoolProspecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect Pool
Prospecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect PoolKatherine Swank
 
Intelligent Interactions: Improve your response rates by getting to know your...
Intelligent Interactions: Improve your response rates by getting to know your...Intelligent Interactions: Improve your response rates by getting to know your...
Intelligent Interactions: Improve your response rates by getting to know your...InfoCision Management Corporation
 
Lessons Learned from Haiti — Part 5: Turning One-Time Donors into Major Gift...
Lessons Learned from Haiti — Part 5:  Turning One-Time Donors into Major Gift...Lessons Learned from Haiti — Part 5:  Turning One-Time Donors into Major Gift...
Lessons Learned from Haiti — Part 5: Turning One-Time Donors into Major Gift...Blackbaud
 
Donor Data: The Key to Retention with Fundraising Success and CDS Global
Donor Data: The Key to Retention with Fundraising Success and CDS GlobalDonor Data: The Key to Retention with Fundraising Success and CDS Global
Donor Data: The Key to Retention with Fundraising Success and CDS GlobalCDS Global, Inc.
 
Predictive Donor Value Metrics
Predictive Donor Value Metrics Predictive Donor Value Metrics
Predictive Donor Value Metrics dathert
 
Evidence Based Medicine Intro
Evidence Based Medicine IntroEvidence Based Medicine Intro
Evidence Based Medicine IntroVictor Castilla
 
Super productivity the art & science of getting things done - slide deck ve...
Super productivity   the art & science of getting things done - slide deck ve...Super productivity   the art & science of getting things done - slide deck ve...
Super productivity the art & science of getting things done - slide deck ve...Neeraj Shah
 
Fjord Trends 2016
Fjord Trends 2016Fjord Trends 2016
Fjord Trends 2016Fjord
 
Data Sets You Free: Analytics for Content Strategy
Data Sets You Free: Analytics for Content StrategyData Sets You Free: Analytics for Content Strategy
Data Sets You Free: Analytics for Content StrategyJonathon Colman
 

Destaque (13)

Developing a Data-Driven Major Gift Culture
Developing a Data-Driven Major Gift CultureDeveloping a Data-Driven Major Gift Culture
Developing a Data-Driven Major Gift Culture
 
Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...
Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...
Big Data. Big Gifts. A Crash Course on Social Donor Management for Higher Edu...
 
Donor Profiles and Data Analytics 101
Donor Profiles and Data Analytics 101Donor Profiles and Data Analytics 101
Donor Profiles and Data Analytics 101
 
Prospecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect Pool
Prospecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect PoolProspecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect Pool
Prospecting for Hidden Treasure: Finding Gold in Your Planned Gift Prospect Pool
 
InfoCision Presentation for Taylor Institute CRM class
InfoCision Presentation for Taylor Institute CRM classInfoCision Presentation for Taylor Institute CRM class
InfoCision Presentation for Taylor Institute CRM class
 
Intelligent Interactions: Improve your response rates by getting to know your...
Intelligent Interactions: Improve your response rates by getting to know your...Intelligent Interactions: Improve your response rates by getting to know your...
Intelligent Interactions: Improve your response rates by getting to know your...
 
Lessons Learned from Haiti — Part 5: Turning One-Time Donors into Major Gift...
Lessons Learned from Haiti — Part 5:  Turning One-Time Donors into Major Gift...Lessons Learned from Haiti — Part 5:  Turning One-Time Donors into Major Gift...
Lessons Learned from Haiti — Part 5: Turning One-Time Donors into Major Gift...
 
Donor Data: The Key to Retention with Fundraising Success and CDS Global
Donor Data: The Key to Retention with Fundraising Success and CDS GlobalDonor Data: The Key to Retention with Fundraising Success and CDS Global
Donor Data: The Key to Retention with Fundraising Success and CDS Global
 
Predictive Donor Value Metrics
Predictive Donor Value Metrics Predictive Donor Value Metrics
Predictive Donor Value Metrics
 
Evidence Based Medicine Intro
Evidence Based Medicine IntroEvidence Based Medicine Intro
Evidence Based Medicine Intro
 
Super productivity the art & science of getting things done - slide deck ve...
Super productivity   the art & science of getting things done - slide deck ve...Super productivity   the art & science of getting things done - slide deck ve...
Super productivity the art & science of getting things done - slide deck ve...
 
Fjord Trends 2016
Fjord Trends 2016Fjord Trends 2016
Fjord Trends 2016
 
Data Sets You Free: Analytics for Content Strategy
Data Sets You Free: Analytics for Content StrategyData Sets You Free: Analytics for Content Strategy
Data Sets You Free: Analytics for Content Strategy
 

Semelhante a Make data work harder

Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...
Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...
Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...hjc
 
Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel Fundraising
Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel FundraisingUnderstanding Key Metrics Of Direct Mail, Online, & Multi-Channel Fundraising
Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel FundraisingSanky Inc.
 
How to avoid some of the pitfalls when deploying legacy targeting models da...
How to avoid some of the pitfalls when deploying legacy targeting models   da...How to avoid some of the pitfalls when deploying legacy targeting models   da...
How to avoid some of the pitfalls when deploying legacy targeting models da...iof_events
 
Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips
Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol PhillipsExploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips
Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol PhillipsTimothy Ponisciak
 
Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)
Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)
Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)hjc
 
What Fundraisers Can Do to Stop Falling Retention Rates
What Fundraisers Can Do to Stop Falling Retention RatesWhat Fundraisers Can Do to Stop Falling Retention Rates
What Fundraisers Can Do to Stop Falling Retention RatesPursuant
 
Jay Love Donor Retention GISA
Jay Love Donor Retention GISAJay Love Donor Retention GISA
Jay Love Donor Retention GISABloomerang
 
Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)
Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)
Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)Bloomerang
 
Finalfinal blackbaud and hjc session may 31 2012 mwj
Finalfinal blackbaud and hjc session may 31 2012 mwjFinalfinal blackbaud and hjc session may 31 2012 mwj
Finalfinal blackbaud and hjc session may 31 2012 mwjhjc
 
A Thousand Points of Like: Raising Money Through Social Media Channels
A Thousand Points of Like: Raising Money Through Social Media ChannelsA Thousand Points of Like: Raising Money Through Social Media Channels
A Thousand Points of Like: Raising Money Through Social Media ChannelsKate Bladow
 
Finalfinal blackbaud and hjc session may 31 2012 mwj (2)
Finalfinal blackbaud and hjc session may 31 2012 mwj (2)Finalfinal blackbaud and hjc session may 31 2012 mwj (2)
Finalfinal blackbaud and hjc session may 31 2012 mwj (2)Ashley Donald
 
Seattle U 2010: I Love Data!
Seattle U 2010: I Love Data! Seattle U 2010: I Love Data!
Seattle U 2010: I Love Data! Oneicity
 
CCAE Canada - Analytics in Wonderland: Down the Rabbit Hole
CCAE Canada - Analytics in Wonderland: Down the Rabbit HoleCCAE Canada - Analytics in Wonderland: Down the Rabbit Hole
CCAE Canada - Analytics in Wonderland: Down the Rabbit Holekirkschmidt
 
Everything You Need To Know About Creating and Maintaining Donor Relationships
Everything You Need To Know About Creating and Maintaining Donor RelationshipsEverything You Need To Know About Creating and Maintaining Donor Relationships
Everything You Need To Know About Creating and Maintaining Donor RelationshipsBloomerang
 
Maximize Your Database for Fundraising Success (NEAHP)
Maximize Your Database for Fundraising Success (NEAHP)Maximize Your Database for Fundraising Success (NEAHP)
Maximize Your Database for Fundraising Success (NEAHP)Bloomerang
 
High Value Audiences Help Feed Millions for Heifer International
High Value Audiences Help Feed Millions for Heifer InternationalHigh Value Audiences Help Feed Millions for Heifer International
High Value Audiences Help Feed Millions for Heifer InternationalVivastream
 
Making Advocacy Pay: Understanding the Link Between Activism & Giving
Making Advocacy Pay: Understanding the Link Between Activism & GivingMaking Advocacy Pay: Understanding the Link Between Activism & Giving
Making Advocacy Pay: Understanding the Link Between Activism & GivingCare2Team
 

Semelhante a Make data work harder (20)

Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...
Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...
Speed Dating the Data Geeks: What you need to know about Nonprofit Analytic T...
 
Hjc higher ed
Hjc higher edHjc higher ed
Hjc higher ed
 
Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel Fundraising
Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel FundraisingUnderstanding Key Metrics Of Direct Mail, Online, & Multi-Channel Fundraising
Understanding Key Metrics Of Direct Mail, Online, & Multi-Channel Fundraising
 
How to avoid some of the pitfalls when deploying legacy targeting models da...
How to avoid some of the pitfalls when deploying legacy targeting models   da...How to avoid some of the pitfalls when deploying legacy targeting models   da...
How to avoid some of the pitfalls when deploying legacy targeting models da...
 
Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips
Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol PhillipsExploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips
Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips
 
Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)
Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)
Mike Johnston - hjc - Canadian Higher Education Congress 2012 (Annual Giving)
 
What Fundraisers Can Do to Stop Falling Retention Rates
What Fundraisers Can Do to Stop Falling Retention RatesWhat Fundraisers Can Do to Stop Falling Retention Rates
What Fundraisers Can Do to Stop Falling Retention Rates
 
Jay Love Donor Retention GISA
Jay Love Donor Retention GISAJay Love Donor Retention GISA
Jay Love Donor Retention GISA
 
Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)
Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)
Maximize Your Team and Database for Fundraising Success (AFP Hampton Roads 2021)
 
Finalfinal blackbaud and hjc session may 31 2012 mwj
Finalfinal blackbaud and hjc session may 31 2012 mwjFinalfinal blackbaud and hjc session may 31 2012 mwj
Finalfinal blackbaud and hjc session may 31 2012 mwj
 
A Thousand Points of Like: Raising Money Through Social Media Channels
A Thousand Points of Like: Raising Money Through Social Media ChannelsA Thousand Points of Like: Raising Money Through Social Media Channels
A Thousand Points of Like: Raising Money Through Social Media Channels
 
Finalfinal blackbaud and hjc session may 31 2012 mwj (2)
Finalfinal blackbaud and hjc session may 31 2012 mwj (2)Finalfinal blackbaud and hjc session may 31 2012 mwj (2)
Finalfinal blackbaud and hjc session may 31 2012 mwj (2)
 
Seattle U 2010: I Love Data!
Seattle U 2010: I Love Data! Seattle U 2010: I Love Data!
Seattle U 2010: I Love Data!
 
CCAE Canada - Analytics in Wonderland: Down the Rabbit Hole
CCAE Canada - Analytics in Wonderland: Down the Rabbit HoleCCAE Canada - Analytics in Wonderland: Down the Rabbit Hole
CCAE Canada - Analytics in Wonderland: Down the Rabbit Hole
 
Everything You Need To Know About Creating and Maintaining Donor Relationships
Everything You Need To Know About Creating and Maintaining Donor RelationshipsEverything You Need To Know About Creating and Maintaining Donor Relationships
Everything You Need To Know About Creating and Maintaining Donor Relationships
 
Maximize Your Database for Fundraising Success (NEAHP)
Maximize Your Database for Fundraising Success (NEAHP)Maximize Your Database for Fundraising Success (NEAHP)
Maximize Your Database for Fundraising Success (NEAHP)
 
High Value Audiences Help Feed Millions for Heifer International
High Value Audiences Help Feed Millions for Heifer InternationalHigh Value Audiences Help Feed Millions for Heifer International
High Value Audiences Help Feed Millions for Heifer International
 
311371
311371311371
311371
 
Making Advocacy Pay: Understanding the Link Between Activism & Giving
Making Advocacy Pay: Understanding the Link Between Activism & GivingMaking Advocacy Pay: Understanding the Link Between Activism & Giving
Making Advocacy Pay: Understanding the Link Between Activism & Giving
 
Making advocacypay
Making advocacypayMaking advocacypay
Making advocacypay
 

Mais de Natalie Blackburn

Getting the most from charity of the year partnerships
Getting the most from charity of the year partnershipsGetting the most from charity of the year partnerships
Getting the most from charity of the year partnershipsNatalie Blackburn
 
Keeping the passion alive: Avon and Breakthrough's 21 year partnership
Keeping the passion alive: Avon and Breakthrough's 21 year partnership Keeping the passion alive: Avon and Breakthrough's 21 year partnership
Keeping the passion alive: Avon and Breakthrough's 21 year partnership Natalie Blackburn
 
Regional corporate fundraising
Regional corporate fundraisingRegional corporate fundraising
Regional corporate fundraisingNatalie Blackburn
 
Working with corporates as partners and clients
Working with corporates as partners and clientsWorking with corporates as partners and clients
Working with corporates as partners and clientsNatalie Blackburn
 
Thinking big beyond the corporate csr budget
Thinking big   beyond the corporate csr budgetThinking big   beyond the corporate csr budget
Thinking big beyond the corporate csr budgetNatalie Blackburn
 
Money for life with family action case study
Money for life with family action   case studyMoney for life with family action   case study
Money for life with family action case studyNatalie Blackburn
 
Transforming corporate partnerships
Transforming corporate partnershipsTransforming corporate partnerships
Transforming corporate partnershipsNatalie Blackburn
 
The changing face of corporate fundraising
The changing face of corporate fundraisingThe changing face of corporate fundraising
The changing face of corporate fundraisingNatalie Blackburn
 
Ensuring supporters reach their targets
Ensuring supporters reach their targetsEnsuring supporters reach their targets
Ensuring supporters reach their targetsNatalie Blackburn
 
Flagship events - flash in the pan, slow burners or quick death?
Flagship events - flash in the pan, slow burners or quick death?Flagship events - flash in the pan, slow burners or quick death?
Flagship events - flash in the pan, slow burners or quick death?Natalie Blackburn
 
19 ideas to improve your supporters' loyalty
19 ideas to improve your supporters' loyalty 19 ideas to improve your supporters' loyalty
19 ideas to improve your supporters' loyalty Natalie Blackburn
 
Optimising return on investment
Optimising return on investment Optimising return on investment
Optimising return on investment Natalie Blackburn
 
Great recruitment propositions
Great recruitment propositionsGreat recruitment propositions
Great recruitment propositionsNatalie Blackburn
 
Developing a perfect proposition
Developing a perfect propositionDeveloping a perfect proposition
Developing a perfect propositionNatalie Blackburn
 

Mais de Natalie Blackburn (20)

Getting the most from charity of the year partnerships
Getting the most from charity of the year partnershipsGetting the most from charity of the year partnerships
Getting the most from charity of the year partnerships
 
Keeping the passion alive: Avon and Breakthrough's 21 year partnership
Keeping the passion alive: Avon and Breakthrough's 21 year partnership Keeping the passion alive: Avon and Breakthrough's 21 year partnership
Keeping the passion alive: Avon and Breakthrough's 21 year partnership
 
Regional corporate fundraising
Regional corporate fundraisingRegional corporate fundraising
Regional corporate fundraising
 
Working with corporates as partners and clients
Working with corporates as partners and clientsWorking with corporates as partners and clients
Working with corporates as partners and clients
 
Thinking big beyond the corporate csr budget
Thinking big   beyond the corporate csr budgetThinking big   beyond the corporate csr budget
Thinking big beyond the corporate csr budget
 
Money for life with family action case study
Money for life with family action   case studyMoney for life with family action   case study
Money for life with family action case study
 
Transforming corporate partnerships
Transforming corporate partnershipsTransforming corporate partnerships
Transforming corporate partnerships
 
The changing face of corporate fundraising
The changing face of corporate fundraisingThe changing face of corporate fundraising
The changing face of corporate fundraising
 
Branded fundraising pages
Branded fundraising pagesBranded fundraising pages
Branded fundraising pages
 
Effective event promotion
Effective event promotionEffective event promotion
Effective event promotion
 
Social media and events
Social media and eventsSocial media and events
Social media and events
 
Ensuring supporters reach their targets
Ensuring supporters reach their targetsEnsuring supporters reach their targets
Ensuring supporters reach their targets
 
From ticket buyer to donor
From ticket buyer to donorFrom ticket buyer to donor
From ticket buyer to donor
 
Flagship events - flash in the pan, slow burners or quick death?
Flagship events - flash in the pan, slow burners or quick death?Flagship events - flash in the pan, slow burners or quick death?
Flagship events - flash in the pan, slow burners or quick death?
 
19 ideas to improve your supporters' loyalty
19 ideas to improve your supporters' loyalty 19 ideas to improve your supporters' loyalty
19 ideas to improve your supporters' loyalty
 
Optimising return on investment
Optimising return on investment Optimising return on investment
Optimising return on investment
 
Great recruitment propositions
Great recruitment propositionsGreat recruitment propositions
Great recruitment propositions
 
Developing a perfect proposition
Developing a perfect propositionDeveloping a perfect proposition
Developing a perfect proposition
 
Getting testing right
Getting testing right Getting testing right
Getting testing right
 
Drtv on a budget
Drtv on a budget Drtv on a budget
Drtv on a budget
 

Make data work harder

  • 1. MAKE DATA WORK HARDER SUCCESSFULLY EMBED PREDICTIVE ANALYSIS IN YOUR FUNDRAISING STRATEGY
  • 2. Attitude • Data analysis does not replace fundraising skill, it compliments it. • Analysts must work in partnership with fundraisers to accomplish common goals.
  • 3. Appetite • Find your champion • Demonstrate worth on small low risk project
  • 4. 2010 ROI = = 138% Introduction of predictive model 2011 ROI = = 294%
  • 5. 2010 CRP = = £0.72 Introduction of predictive model 2011 CRP = = £0.34
  • 6. Communicate • Understand your audience • Practical analytics not data science • Easy to go too far
  • 7. What is a predictive model? Find those that look like your donors and you will have a better chance of producing more donors! • Gather data about your constituents • Find data with predictive power • Combine data to produce a model
  • 8. What gives data predictive power? What does the average donor look like? • Predictive models use distinguishing characteristics not common characteristics • Do not look only for similarities between your donors • Look for distinguishing qualities between your donors and the rest of your constituents
  • 9. What does a donor look like?
  • 10. The questions Is there any point looking at legacy pledges to find new donors? Do these results give email address more predictive power?
  • 11. The answers… It is impossible to tell. Why? We have ignored our non donors.
  • 13. The answers… Email address = COMMON characteristic Legacy pledge = DISTINGUISHING characteristic MAJORITY of donors have email yet MINORITY of those with email are donors. MINORITY of donors have pledged legacy yet MAJORITY of legacy pledgers are donors.
  • 14. The question is NOT “Why do people give?”. xkcd.com
  • 15. Selecting Variables Giving history Age Wealth indicators Questionnaire/Survey responder Interests Email clicks Affiliations Twitter/facebook Gender Events attended Sign up/subscriptions Family relationships Employment/positions Address Marital status Email Degree Phone Mailing preference (opt outs) First gift amount Volunteers Proximity
  • 16. Prepare your data file Constituent Is a donor? Attended Has email? Over 40? ID Event? A 1 1 1 1 B 1 0 1 1 C 0 1 1 0 D 1 1 0 1 E 0 0 1 1 • Excel v SPSS
  • 17. Evaluate Score Non Donors Total Donor Ratio Decile donors 1 3611 59 3670 1.61% 2 4672 54 4726 1.14% 3 3351 145 3496 4.15% 4 4906 172 5078 3.39% 5 3698 275 3973 6.92% 6 3813 351 4164 8.43% 7 3511 489 4000 12.23% 8 3575 593 4168 14.23% 9 3593 802 4395 18.25% 10 3190 1010 4200 24.05% Baseline 37920 3950 41870 9.43%
  • 18. Evaluate 30% 25% Donor Ratio 20% 15% 10% 5% 0% 1 2 3 4 5 6 7 8 9 10 Constituent Decile
  • 19. Conclusions…. • The average donor and the average non-donor may look the same. • Look for distinguishing characteristics not common ones. • Don’t look at donors in isolation. Compare data for donors with data for everyone.
  • 20. Conclusions…. • Data modelling can help you focus your resources on the best prospects. • Demonstrate worth on low risk segments. • Consider your audience. Communicate results so that everyone can understand.
  • 21. Paul Weighand Insight Manager University of Edinburgh @paulweighand