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Update on the FTC Roundtables
and Congressional Action
                 March 18, 2010




                                  WE KNOW THE INTERNET
The Past is Prologue
1999
                                 ♦   FTC Conference on Online Profiling
                                 ♦   OECD Consumer Protection Guidelines
                                 ♦   Network Advertising Initiative

                                                     2000
                                 ♦   FTC Report to Congress
       1999-2000




1999      2000     2001   2002       2004     2006     2007    2008        2009   2010
A Call for Regulation

• Commends NAI but . . .

• [Recommends] legislation that would set forth a basic level of privacy
  protection for all visitors to consumer-oriented commercial Web sites with
  respect to profiling.

    – Basic standards of practice governing the collection and use of information
      online for profiling, and provide an implementing agency with the authority to
      promulgate more detailed standards

    – [Including] authority to grant safe harbors to self-regulatory principles which
                                                     self-
      effectively implement the standards of fair information practices articulated in
      the legislation and subsequent rulemaking.
2001
                                 ♦     FTC Conference on Consumer Data
                                 ♦     NAI adopts opt-out cookie
                                 ♦     New Chairman Muris – legislation “premature”

                                                        2002
                                 ♦     “Dewey the Turtle”


       2001-2005




2000      2001     2002   2003       2004     2005     2006    2007     2008     2009
Behavioral Targeting
Seattle Beacon March 18, 2010                               PAGE TWO




                                              34!
                                  SEATTLE’S SOGGY SODS
                                      CITY BREAKS RECORD FOR
                                      CONSECUTIVE RAINY DAYS
                                SEATTLE. Forget Spain, the rain falls mainly
                                in Seattle as the Emerald City “enjoyed” its
                                34th consecutive day of rain breaking the
                                1953 record. Sonny Smith, President of the
                                Visitors and Convention Bureau was quick to
                                point out that even with the record, the city
                                still gets far less total rain than cities such as
        We got plenty           Miami. In fact, Seattle is not even among
       in Palm Springs          the top 101 cities for total rainfall. So
                                remember, it could be worse – you could be
       www.sunsunsun.com        in Miami.
Seattle Beacon March 18, 2010                               PAGE TWO

      12TH Annual
   Chainsaw Juggling
      Convention                              34!
                                  SEATTLE’S SOGGY SODS
                                      CITY BREAKS RECORD FOR
                                      CONSECUTIVE RAINY DAYS
                                SEATTLE. Forget Spain, the rain falls mainly
                                in Seattle as the Emerald City “enjoyed” its
                                34th consecutive day of rain breaking the
                                1953 record. Sonny Smith, President of the
                                Visitors and Convention Bureau was quick to
                                point out that even with the record, the city
                                still gets far less total rain than cities such as
       FRIDAY MARCH 19TH        Miami. In fact, Seattle is not even among
    KING COUNTY HOSPITAL &      the top 101 cities for total rainfall. So
      CONVENTION CENTER         remember, it could be worse – you could be
                                in Miami.
By the Numbers


45
                                                              $44.0
                                                                      Increased Click-through rates
40
35                                                                    670% to 1000%
30
25
20
                                                   $17.0              Increased Conversions
15                                   $7.8
10                  $0.2
                                                                      400 to 900%
 5                            10.7           14.2           16.8
     0
            2005
                                                                      BUT . . . 66% of consumers do not
                           2008
                                            2010
                                                           2012
                                                                      want websites they visit “to show you
                                                                      ads that are tailored to your interests
         Pct of Display Ads             US Ad Spending ($100MM)
Renewed Focus on BT
2006
                            ♦    CDD Files FTC Complaint Attacking BT

                                                   2007
                            ♦    Merger Mania
                            ♦    ehavioral Advertising Workshop
       2006-2007            ♦    CDD “Do Not Track” Proposal
                            ♦    FTC Proposes BT Self-Regulatory Guidelines
                            ♦    Facebook’s Beacon Program



2006       2007    2007   2007     2007     2007     2007      2008     2009   2010
2008
♦      Industry Pushback on Self Regulatory Principles
♦      NAI Updates Principles
♦      NebuAd and BT 2.0 Blow up on Capitol Hill
♦      FTC Workshop on Mobile Marketplace


                                                                   2008




2008       2008      2008     2008      2008      2008   2008   2008      2008   2009
JAN-AUG 2009

                          ♦    FTC Releases Revised BT Guidelines
                          ♦    Leibowitz Repeated Warnings to Industry
                          ♦    House hearings, explore BT
                          ♦    IAB, DMA, AAAA Release BT Guidelines

      2009




JAN    FEB   MAR   JUNE       JULY     SEPT    NOV       DEC       DEC   DEC
FTC’s Revised Proposed
Self-Regulatory Guidelines (2009)

Every website where data is collected for behavioral advertising should
provide a clear, concise, consumer-friendly, and prominent statement that

   data about consumers’ activities online is being collected at the site for use in
   providing advertising about products and services tailored to individual
   consumers’ interests, and
   consumers can choose whether or not to have their information collected for
   such purpose.

Reasonable Security, and Limited Data Retention, for Consumer Data

Affirmative Express Consent for Material Changes to Existing Privacy

Affirmative Express Consent to (or Prohibition Against)
Using Sensitive Data for Behavioral Advertising
SEPT - DEC 2009
♦     FTC Announces Roundtable
♦     Privacy Wars
♦     Facebook Revised Privacy Policy
♦     FTC Panel on Newspaper Industry
♦     FTC/OECD Conf. on 10th Anniv. Of Guidelines
♦     First FTC Roundtable
                                                            2009




JAN       FEB     MAR      JUNE     JULY     SEPT   NOV   DEC      DEC   DEC
Industry Self Regulatory Principles

                  Education
                  Transparency
                  Consumer Control
                  Data Security
                  Material Changes
                  Sensitive Data
                  Accountability
Round One



            December 7th, 2009
            Washington, D.C.
FTC Chairman Leibowitz



• We're at another watershed moment in privacy,
  and the time is right for the commission ... to take
  a broader look at privacy . . . Our minds are
  open.

• We all agree that consumers don't read privacy
  policies, or EULAs for that matter. I've been a
  supporter of opt-in for quite some time.
                opt-                  time.
FTC Commissioner
Commissioner Jones-Harbour
                I believe action has not been a high
                enough priority to date. [The] United
                States needs comprehensive privacy
                legislation. If we continue the piecemeal
                approach to privacy in this country, we
                merely push aside the underlying issues.

                Industry attempts to provide notice and
                choice to consumers have been
                insufficient thus far.

                We have strayed far from the Fair
                Information Practices that should serve as
                a baseline for any comprehensive privacy
                legislation.
Shift in Focus – Use not Collection
                                  ` We are taking a look at a
                                    number of technologies and
                                    business practices—
                                    including social networks,
                                    cloud computing, mobile,
                                    data broker relationships,
                                    and behavioral
                                    advertising—and will assess
Christopher Olsen                   both the benefits and risks of
Asst. Director - Division of
Privacy and Identity Protection     those practices.
2010
♦      Edith Ramirez and Julie Brill Confirmed
♦      Google Buzz and Facebook Investigations
♦      Netflix Settlement
♦      Second and Third Roundtable
♦      Waiting for Godot Stearns


                                                                  2009




2009      2010     2010     2010     2010        2010   2010   2010      2010   2010
Round Two



            January 28, 2010
            UC Berkeley School of Law
            Berkeley, California
Vladek Warns of Enforcement Actions

                                          Consumers don’t understand
                                          commercial information-collection
                                          practices (ex: data brokers,
                                          behavioral targeting).

                                          Lengthy policies are not effective;
                                          and

                                          FTC is preparing to launch
                                          enforcement actions against
David Vladek                              companies engaged in “practices
Director, Bureau of Consumer Protection   that undermine the tools that
                                          consumers can use to opt out of
                                          behavioral advertising.”
Round Three



              March 17, 2010
              Washington, D.C.
“Irresponsible Practices”
Commissioner Jones-Harbour
             Jones-

  Google’s Buzz and Facebook Privacy Policy change “irresponsible”.
  Concerned that “technology companies are learning harmful lessons from
  each other’s attempts to push the privacy envelope. continue to launch
  products where their guiding privacy principle appears to be, ‘Throw it
  against the wall, see if it sticks – and if not, we can always pull it back.’
  Deeds speak louder than words, and this is turning into a dangerous game
  of ‘copycat’ behavior. And unlike a lot of tech products, consumer privacy
  cannot be run in beta.”
  Calls for FTC to adopt position of intolerance towards such behavior.
  SSL security should be default standard in cloud computing.
What’s Next?

David Vladek                         Chairman Leibowitz

  FTC not certain where it will        “I have a sense, and it’s still
  go and plans to "sit back" and       amorphous, that we might head
  think about the detailed record      toward opt-in.”
  before making public a set of
  detailed recommendations by June
  or July.

                                      CONGRESS

                                                      ???
New Commissioner Julie Brill

             Senior Deputy Attorney General and
             Chief of Consumer Protection and
             Antitrust for the North Carolina
             Department of Justice

             Co-chair of the National Association
             of Attorneys General Privacy Working
             Group and Fair Credit

             Assistant Attorney General – Vermont
Congressional Limbo
                             March 13, 2009: Privacy bill a top
                             priority
                              May 6, 2009: Working on draft privacy
                             bill.
                             October 1, 2009: “Privacy legislation
                             affecting the online advertising industry
Rep. Rick Boucher (D-Va)
Chairman House Energy and    could be submitted by November . . .
Commerce Committee’s         [a]ccording to statements made recently
Subcommittee on Technology
and the Internet.            by Rep. Rick Boucher.”
                             January 28, 2010: Boucher "very close"
                             to finishing a discussion draft of the
                             legislation.
Internet Law Center
100 Wilshire Blvd., Suite 950
Santa Monica, CA 90401
www.internetlawcenter.net

Bennet Kelley
(310) 452-0401
bkelley@internetlawcenter.net




                                WE KNOW THE INTERNET
Appendix
 ♦   Consumer Data Ecosphere Slides
 ♦   About the Internet Law Center
 ♦   About Bennet Kelley
Consumer Data Ecosphere
About the Internet Law Center
          The Internet Law Center is dedicated to helping
          businesses navigate the evolving legal standards for today’s
          digital economy, while also contributing to the development
          of the policies of tomorrow. The firm serves a diverse client
          base that includes startups and public companies both online
          and offline across North America and Asia.

          The professionals of the Internet Law Center possess years of
          practical experience as lawyers and entrepreneurs with
          internet companies and have played a leading role in
          shaping Internet law and policy. This unprecedented
          combination of business, legal and policy experience makes
          the Internet Law Center uniquely qualified to provide the
          professional advice needed to address emerging issues of
          internet law in an uncertain economy.

          Sign up for the Cyber Report – our award winning
          newsletter which was named one of the Top 100 Internet Law
          Resources. It is also available on our blog (along with other
          materials).
About Bennet Kelley

        Bennet is one of the nation’s leading Internet attorneys and
        founder of the Internet Law Center. He is Co-Chair of the
        California Bar Cyberspace Committee and a frequent speaker
        on the latest developments in Internet law at conferences
        throughout North America. Bennet also is a regular guest on
        Webmaster Radio’s “InBoxed”.

        Bennet has played a leading role in shaping Internet law and
        policy having testified and lobbied on Internet issues in
        Washington and Sacramento, winning praise from a key
        Congressional committee for his contributions to federal
        spyware legislation.

        In addition, the Internet Law Center’s bi-weekly newsletter,
        Cyber Report, was named one of the top 100 Internet law
        resources and recognized by the LA Press Club.

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Privacy 2010

  • 1. Update on the FTC Roundtables and Congressional Action March 18, 2010 WE KNOW THE INTERNET
  • 2. The Past is Prologue
  • 3. 1999 ♦ FTC Conference on Online Profiling ♦ OECD Consumer Protection Guidelines ♦ Network Advertising Initiative 2000 ♦ FTC Report to Congress 1999-2000 1999 2000 2001 2002 2004 2006 2007 2008 2009 2010
  • 4. A Call for Regulation • Commends NAI but . . . • [Recommends] legislation that would set forth a basic level of privacy protection for all visitors to consumer-oriented commercial Web sites with respect to profiling. – Basic standards of practice governing the collection and use of information online for profiling, and provide an implementing agency with the authority to promulgate more detailed standards – [Including] authority to grant safe harbors to self-regulatory principles which self- effectively implement the standards of fair information practices articulated in the legislation and subsequent rulemaking.
  • 5. 2001 ♦ FTC Conference on Consumer Data ♦ NAI adopts opt-out cookie ♦ New Chairman Muris – legislation “premature” 2002 ♦ “Dewey the Turtle” 2001-2005 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
  • 7. Seattle Beacon March 18, 2010 PAGE TWO 34! SEATTLE’S SOGGY SODS CITY BREAKS RECORD FOR CONSECUTIVE RAINY DAYS SEATTLE. Forget Spain, the rain falls mainly in Seattle as the Emerald City “enjoyed” its 34th consecutive day of rain breaking the 1953 record. Sonny Smith, President of the Visitors and Convention Bureau was quick to point out that even with the record, the city still gets far less total rain than cities such as We got plenty Miami. In fact, Seattle is not even among in Palm Springs the top 101 cities for total rainfall. So remember, it could be worse – you could be www.sunsunsun.com in Miami.
  • 8. Seattle Beacon March 18, 2010 PAGE TWO 12TH Annual Chainsaw Juggling Convention 34! SEATTLE’S SOGGY SODS CITY BREAKS RECORD FOR CONSECUTIVE RAINY DAYS SEATTLE. Forget Spain, the rain falls mainly in Seattle as the Emerald City “enjoyed” its 34th consecutive day of rain breaking the 1953 record. Sonny Smith, President of the Visitors and Convention Bureau was quick to point out that even with the record, the city still gets far less total rain than cities such as FRIDAY MARCH 19TH Miami. In fact, Seattle is not even among KING COUNTY HOSPITAL & the top 101 cities for total rainfall. So CONVENTION CENTER remember, it could be worse – you could be in Miami.
  • 9. By the Numbers 45 $44.0 Increased Click-through rates 40 35 670% to 1000% 30 25 20 $17.0 Increased Conversions 15 $7.8 10 $0.2 400 to 900% 5 10.7 14.2 16.8 0 2005 BUT . . . 66% of consumers do not 2008 2010 2012 want websites they visit “to show you ads that are tailored to your interests Pct of Display Ads US Ad Spending ($100MM)
  • 11. 2006 ♦ CDD Files FTC Complaint Attacking BT 2007 ♦ Merger Mania ♦ ehavioral Advertising Workshop 2006-2007 ♦ CDD “Do Not Track” Proposal ♦ FTC Proposes BT Self-Regulatory Guidelines ♦ Facebook’s Beacon Program 2006 2007 2007 2007 2007 2007 2007 2008 2009 2010
  • 12. 2008 ♦ Industry Pushback on Self Regulatory Principles ♦ NAI Updates Principles ♦ NebuAd and BT 2.0 Blow up on Capitol Hill ♦ FTC Workshop on Mobile Marketplace 2008 2008 2008 2008 2008 2008 2008 2008 2008 2008 2009
  • 13. JAN-AUG 2009 ♦ FTC Releases Revised BT Guidelines ♦ Leibowitz Repeated Warnings to Industry ♦ House hearings, explore BT ♦ IAB, DMA, AAAA Release BT Guidelines 2009 JAN FEB MAR JUNE JULY SEPT NOV DEC DEC DEC
  • 14. FTC’s Revised Proposed Self-Regulatory Guidelines (2009) Every website where data is collected for behavioral advertising should provide a clear, concise, consumer-friendly, and prominent statement that data about consumers’ activities online is being collected at the site for use in providing advertising about products and services tailored to individual consumers’ interests, and consumers can choose whether or not to have their information collected for such purpose. Reasonable Security, and Limited Data Retention, for Consumer Data Affirmative Express Consent for Material Changes to Existing Privacy Affirmative Express Consent to (or Prohibition Against) Using Sensitive Data for Behavioral Advertising
  • 15. SEPT - DEC 2009 ♦ FTC Announces Roundtable ♦ Privacy Wars ♦ Facebook Revised Privacy Policy ♦ FTC Panel on Newspaper Industry ♦ FTC/OECD Conf. on 10th Anniv. Of Guidelines ♦ First FTC Roundtable 2009 JAN FEB MAR JUNE JULY SEPT NOV DEC DEC DEC
  • 16. Industry Self Regulatory Principles Education Transparency Consumer Control Data Security Material Changes Sensitive Data Accountability
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  • 19. Round One December 7th, 2009 Washington, D.C.
  • 20. FTC Chairman Leibowitz • We're at another watershed moment in privacy, and the time is right for the commission ... to take a broader look at privacy . . . Our minds are open. • We all agree that consumers don't read privacy policies, or EULAs for that matter. I've been a supporter of opt-in for quite some time. opt- time.
  • 21. FTC Commissioner Commissioner Jones-Harbour I believe action has not been a high enough priority to date. [The] United States needs comprehensive privacy legislation. If we continue the piecemeal approach to privacy in this country, we merely push aside the underlying issues. Industry attempts to provide notice and choice to consumers have been insufficient thus far. We have strayed far from the Fair Information Practices that should serve as a baseline for any comprehensive privacy legislation.
  • 22. Shift in Focus – Use not Collection ` We are taking a look at a number of technologies and business practices— including social networks, cloud computing, mobile, data broker relationships, and behavioral advertising—and will assess Christopher Olsen both the benefits and risks of Asst. Director - Division of Privacy and Identity Protection those practices.
  • 23. 2010 ♦ Edith Ramirez and Julie Brill Confirmed ♦ Google Buzz and Facebook Investigations ♦ Netflix Settlement ♦ Second and Third Roundtable ♦ Waiting for Godot Stearns 2009 2009 2010 2010 2010 2010 2010 2010 2010 2010 2010
  • 24. Round Two January 28, 2010 UC Berkeley School of Law Berkeley, California
  • 25. Vladek Warns of Enforcement Actions Consumers don’t understand commercial information-collection practices (ex: data brokers, behavioral targeting). Lengthy policies are not effective; and FTC is preparing to launch enforcement actions against David Vladek companies engaged in “practices Director, Bureau of Consumer Protection that undermine the tools that consumers can use to opt out of behavioral advertising.”
  • 26. Round Three March 17, 2010 Washington, D.C.
  • 27. “Irresponsible Practices” Commissioner Jones-Harbour Jones- Google’s Buzz and Facebook Privacy Policy change “irresponsible”. Concerned that “technology companies are learning harmful lessons from each other’s attempts to push the privacy envelope. continue to launch products where their guiding privacy principle appears to be, ‘Throw it against the wall, see if it sticks – and if not, we can always pull it back.’ Deeds speak louder than words, and this is turning into a dangerous game of ‘copycat’ behavior. And unlike a lot of tech products, consumer privacy cannot be run in beta.” Calls for FTC to adopt position of intolerance towards such behavior. SSL security should be default standard in cloud computing.
  • 28. What’s Next? David Vladek Chairman Leibowitz FTC not certain where it will “I have a sense, and it’s still go and plans to "sit back" and amorphous, that we might head think about the detailed record toward opt-in.” before making public a set of detailed recommendations by June or July. CONGRESS ???
  • 29. New Commissioner Julie Brill Senior Deputy Attorney General and Chief of Consumer Protection and Antitrust for the North Carolina Department of Justice Co-chair of the National Association of Attorneys General Privacy Working Group and Fair Credit Assistant Attorney General – Vermont
  • 30. Congressional Limbo March 13, 2009: Privacy bill a top priority May 6, 2009: Working on draft privacy bill. October 1, 2009: “Privacy legislation affecting the online advertising industry Rep. Rick Boucher (D-Va) Chairman House Energy and could be submitted by November . . . Commerce Committee’s [a]ccording to statements made recently Subcommittee on Technology and the Internet. by Rep. Rick Boucher.” January 28, 2010: Boucher "very close" to finishing a discussion draft of the legislation.
  • 31. Internet Law Center 100 Wilshire Blvd., Suite 950 Santa Monica, CA 90401 www.internetlawcenter.net Bennet Kelley (310) 452-0401 bkelley@internetlawcenter.net WE KNOW THE INTERNET
  • 32. Appendix ♦ Consumer Data Ecosphere Slides ♦ About the Internet Law Center ♦ About Bennet Kelley
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  • 41. About the Internet Law Center The Internet Law Center is dedicated to helping businesses navigate the evolving legal standards for today’s digital economy, while also contributing to the development of the policies of tomorrow. The firm serves a diverse client base that includes startups and public companies both online and offline across North America and Asia. The professionals of the Internet Law Center possess years of practical experience as lawyers and entrepreneurs with internet companies and have played a leading role in shaping Internet law and policy. This unprecedented combination of business, legal and policy experience makes the Internet Law Center uniquely qualified to provide the professional advice needed to address emerging issues of internet law in an uncertain economy. Sign up for the Cyber Report – our award winning newsletter which was named one of the Top 100 Internet Law Resources. It is also available on our blog (along with other materials).
  • 42. About Bennet Kelley Bennet is one of the nation’s leading Internet attorneys and founder of the Internet Law Center. He is Co-Chair of the California Bar Cyberspace Committee and a frequent speaker on the latest developments in Internet law at conferences throughout North America. Bennet also is a regular guest on Webmaster Radio’s “InBoxed”. Bennet has played a leading role in shaping Internet law and policy having testified and lobbied on Internet issues in Washington and Sacramento, winning praise from a key Congressional committee for his contributions to federal spyware legislation. In addition, the Internet Law Center’s bi-weekly newsletter, Cyber Report, was named one of the top 100 Internet law resources and recognized by the LA Press Club.