35. In videos posted to YouTube and
elsewhere this week, a Domino’s
employee ... prepared sandwiches
for delivery while putting cheese
up his nose, nasal mucus on the
sandwiches.
New York Times
April 16, 2009
36.
37.
38. Can one very bad week for
JetBlue Airways wipe out years of
industry-leading customer
satisfaction ratings?
New York Times
February 17, 2009