Sketchnotes of the Service Experience Conference [October 3-4, 2013 in SF, CA]

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My sketchnotes of the Service Experience Conference. It's a conference hosted by Adaptive Path on the topic of designing experiences across channels and touchpoints. It was awesome. 19 sketchnotes are included here in high-resolution.

Design Technology Business

Sketchnotes of the Service Experience Conference [October 3-4, 2013 in SF, CA]

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