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INDUSTRY DYNAMICS:
RETHINKING THE EFFECTS OF VELOCITY ON
        PRODUCT INNOVATION


               Ian P. McCarthy
          Beedie School of Business
           Simon Fraser University
            Ian_mccarthy@sfu.ca
INTRODUCTION
    • Background – speed and being fast
    • What is environmental velocity?
    • The eureka moment.
    • What we did?
    • The implications.


    • Based on the following papers:
       – McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
         Multidimensional conceptualization of environmental velocity.
         Academy of Management Review, 35(4), 604-626
       – McCarthy I. P., Tsinopoulos C., Allen P.M & Rose-Anderssen C. 2006.
         New Product Development as a Complex Adaptive System of
         Decisions. Journal of Product Innovation Management, 23(5): 437-
         456.

2
THE CASE FOR BEING FAST




Speed Demons
How smart companies are creating new
products -- and whole new businesses --
almost overnight
THE CASE FOR GOING SLOW

"Apple Goes Slow to Win Fast“
Paul Nunes & Tim Breene 2nd March 2011, HBR




“speed kills innovation”
and "slow is the new fast“
Holman W. Jenkins JR 26th Jan 2011, WSJ
BEING FAST IS GOOD FOR HIGH VELOCITY
ENVIRONMENTS

• High velocity environments:

   – “those in which there is a rapid and discontinuous change in
     demand, competitors, technology and/or regulation” (Bourgeois
     and Eisenhardt 1988: 816)



   – “market boundaries are blurred, successful business models are
     unclear, and market players (i.e.
     buyers, suppliers, competitors, complementers) are ambiguous
     and shifting”. (Eisenhardt and Martin 2000: 1111)
SOME IMPLICATIONS OF HIGH VELOCITY
• You need to be fast.


• This is achieved by:
    – rational and formal strategic decision-making (Bourgeois &
      Eisenhardt 1988, Eisenhardt 1989, Judge & Miller 1991)
    – rapid product development (Eisenhardt & Tabrizi, 1995)
    – simple rules (Eisenhardt & Sull, 2001)
    – heuristic reasoning (Oliver & Roos, 2005)
    – team based decision-making (Nadkarni & Barr 2008)
HOWEVER, STUDIES SUGGEST THAT BIOTECH IS
    A HIGH VELOCITY INDUSTRY



                            Is this really the
                            case?




7
SOME MORE OBSERVATIONS ABOUT RESEARCH ON
VELOCITY
• It seems that most industries have high-velocity environments. Can
  this be true?
• Studies provide few industry specific definitions and substantiations
• It is incorrectly assumed that:
        • high-velocity = high technology, and that velocity = speed


• We argue that the above occurs because studies have:
    – treated velocity as single, latent descriptor i.e., a unidimensional
      concept
    – Ignored that velocity is a vector i.e., it has a rate and a direction
      of change
ENVIRONMENTAL VELOCITY:
A MULTIDIMENSIONAL VECTOR
• Consider what is changing?
• Their rate of change (speed at which they move).
• Their direction of change?
OUR FRAMEWORK
•       We conceptualize velocity in terms of:
       –     Multiple dimensions
             (demand, competitors, technology, regulatory, a
             nd products)

       –     Each dimension has a rate and direction of
             change

       –     The degree to which different dimensions might
             have different velocities (homology)

       –     The degree to which the velocities of different
             dimensions might affect one another over time
             (coupling)
    See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
    Multidimensional conceptualization of environmental velocity. Academy of
    Management Review, 35(4), 604-626
RATE AND DIRECTION

     • The rate of change = the amount of change in a dimension of the
       environment over a specified period of time (e.g. number of new
       products, regulations, patents, etc. per year)
     • The extent to which the changes are:
          – continuous (innovations that are more of the same and head in
            the same direction)
          – or discontinuous (innovations that are different from the past
            and go in a different direction)
     • Discontinuities can, therefore, be represented by inflection points in
       the trajectories that describe change in a dimension over time.


      See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
      Multidimensional conceptualization of environmental velocity. Academy of
11    Management Review, 35(4), 604-626
TECHNOLOGICAL              PRODUCT             DEMAND              REGULATORY          COMPETITIVE
Velocity        The rate and direction   The rate and        The rate and          The rate and        The rate and
Dimension       of change in the         direction of        direction of          direction of        direction of
Definition      production processes     change in new       change in the         change in laws      change in the
                and component            product             willingness and       and regulations     structure of
                technologies that        introductions and   ability of the        that affect an      competition
                underlie a specific      product             market to pay for     industry            within an
                industrial context.      enhancements.       goods and                                 industry.
                                                             services.
Example         The number of new        The number of       The change in         The number of       The change in
measures of     patents and              new products        industry sales in a   new and             industry
the rate of     copyrights granted in    introduced in a     given period.         amended laws        population size
change in the   a given period.          given period (i.e.,                       and/or              and density (i.e.,
dimension                                product                                   regulations         number and size
                                         clockspeed).                              introduced in a     of firms) in a
                                                                                   given period        given period.

Example         The changes in the       The change in the   The change in the     The change in the   The change in
measures of     direction of the         nature of product   trend (e.g.,          nature and scope    industry growth
the direction   relationship between     features as         growth vs.            of the control      trends (e.g.,
of change in    the price and            perceived by the    decline) and          provided by new     growth vs.
the             technical                market in a given   nature (e.g.,         laws and            decline) in a given
dimension       performance of           period.             personal vs.          regulations in a    period.
                technology in a given                        impersonal) of        given period.
                period.                                      demand in a
                                                             given period.

     See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
     Multidimensional conceptualization of environmental velocity. Academy of
     Management Review, 35(4), 604-626
EXAMPLE: PRODUCT VELOCITY
            2005
                                                                                2010
                                                 Continuous




                                                      Discontinuous




     See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
     Multidimensional conceptualization of environmental velocity. Academy of
13   Management Review, 35(4), 604-626
EXAMPLE: PRODUCT VELOCITY
          2000 Xbox                                                             2005 Xbox 360

                                              Continuous




                                                                                 2006 Wii


                                                   Discontinuous




     See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
     Multidimensional conceptualization of environmental velocity. Academy of
14   Management Review, 35(4), 604-626
VELOCITY HOMOLOGY AND VELOCITY COUPLING
     • Velocity homology is the degree to which the rates and directions of
       change of different velocity dimensions are similar to each other over a
       period of time.


     • Velocity coupling is the degree to which and the ways that velocity
       dimensions interact over time.




      See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
      Multidimensional conceptualization of environmental velocity. Academy of
15    Management Review, 35(4), 604-626
VELOCITY DIMENSIONS AND HOMOLOGY
                                                     D
     Discontinuous




       Direction of                                                               P
         Change                                 C




                               R                                                         D = demand
                                             Low homology              T                 P = products
       Continuous                                                                        C =competitive
                                                                                         T = technological
                       Low                    Rate of Change                      High   R = regulatory
       See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
       Multidimensional conceptualization of environmental velocity. Academy of
16     Management Review, 35(4), 604-626
VELOCITY DIMENSIONS AND HOMOLOGY
     Discontinuous




                                                           P
       Direction of
         Change                                                C   R
                                                       D
                                                               T
                                                   High homology

                                                                                         D = demand
                                                                                         P = products
       Continuous                                                                        C =competitive
                                                                                         T = technological
                       Low                    Rate of Change                      High   R = regulatory
       See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
       Multidimensional conceptualization of environmental velocity. Academy of
17     Management Review, 35(4), 604-626
= tight coupling
      VELOCITY COUPLING                                                                  = loose coupling

                                                     D
     Discontinuous

                                                                                         We suggest that
                                                                                         many firms
                                                                                         operate in
                                                                                         industries with a
       Direction of                                                               P
         Change                                 C                                        velocity regime
                                                                                         like this.



                               R                                       T
       Continuous                                                                        D = demand
                                                                                         P = products
                                                                                         C =competitive
                       Low                    Rate of Change                      High   T = technological
                                                                                         R = regulatory
       See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
       Multidimensional conceptualization of environmental velocity. Academy of
18     Management Review, 35(4), 604-626
THIS IS HOW VELOCITY REGIMES CAN VARY
                             Conflicted Regime                                          Integrated Regime

                              R                            D
                                                                                                R       D
               Direction                                       C            Direction
     Tight     of change                                                    of change                       C
                                                                                            T
                                                                                                    P

                                  T
                                                       P
                                          Rate of change                                   Rate of change

Coupling
                              Divergent Regime                                          Simple Regime
                                      R                        D

                                                                                                R   D
               Direction
                                                                            Direction
               of change                                           C                                        C
                                                                            of change       T
                                                                                                    P
     Loose                                T
                                                               P


                                              Rate of change                               Rate of change

                                      Low                              Homology                 High
      See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional
      conceptualization of environmental velocity. Academy of Management Review, 35(4), 604-626
CONSEQUENTLY

• Effective decision-making and
  operations is more about rhythm
  and synchronization, rather than
  being simply fast or slow.
THIS IS BECAUSE VELOCITY HOMOLOGY
     IMPACTS HOW WE:
     • Think about the relationship between an organization and the
       temporal characteristics of its environment.


     • Keeping in time with the environment (external entrainment) is still
       important, but ….
     • Synchronizing organizational activities (internal entrainment) to be
       uniformly fast/slow might not be.




      See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
      Multidimensional conceptualization of environmental velocity. Academy of
21    Management Review, 35(4), 604-626
AND VELOCITY COUPLING IMPACTS HOW WE

     • think about the stability of velocity conditions and the impacts on
       how organizations coordinate changes in the pace and direction of
       their internal activities. For example:

          – Scanning, coordination mechanisms, and boundary spanning

          – Modularity of products, processes and organizations

          – Temporal orientations: monochronic versus polychronic

          – New product development frameworks: linear vs. recursive




      See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
      Multidimensional conceptualization of environmental velocity. Academy of
22    Management Review, 35(4), 604-626
TEMPORAL ORIENTATIONS

        Loose Coupling and                       Tight Coupling and
        Monochronic Teams                        Polychronic Teams

 Focus on one job at a time             Focus on many jobs at once

 View time as linear and fixed          View time as tangible and
                                        malleable
 Hate missing deadlines                 Not too worried by deadlines
 Guided by “clock time”                 Guided by “event time”
 Time is money                          Time is information



(Ancona, Okhuysen & Perlow, 2001; Bluedorn & Denhardt, 1988; Hall, 1959).
NPD FRAMEWORKS
              Loose Coupling and Linear        Tight Coupling and Recursive
              Frameworks                       Frameworks
Descriptive   Relatively fixed, discrete and   A process with concurrent and
Basis         sequential stages.               multiple feedback loops
              Connections, flows and           between stages that generate
              outcomes are comparatively       iterative behavior and
              deterministic.                   outcomes that are more
                                               difficult to predict.

Insights &    Simple and effective             The dynamic, nonlinear and
Outcomes      representation of the            fluid nature of the process.
              structural logic and flows.      Suited to more radical
              Suited to incremental            innovations.
              innovations activity.
LINEAR FRAMEWORK
Waterfall model (Royce,1970)
The Stage Gate model (Cooper, 1990
The compression model (Eisenhardt & Tabrizi, 1995)

                      Strategic input and monitoring




Idea                                                    Product   Prod’
                          Product        Testing &
 or         Concept                                    Launch &     t
                          Design         Validation
Need                                                   Ramp-up



               S               S             S            S
               G               G             G            G
               1               2             3            4
RECURSIVE FRAMEWORKS

 • Kline and Rosenberg (1986) “chain-linked model” – relationships
   between stages described in terms of feedback loops and iterations.


 • Leonard-Barton (1988) “adaptation cycles” - NPD as a series of
   small and large recursive cycles that represent project set backs and
   restarts.


 • Schroeder et al.'s (1989) 'big bang' theory of innovation.


See: McCarthy I. P., Tsinopoulos C., Allen P.M & Rose-Anderssen C. 2006. New
Product Development as a Complex Adaptive System of Decisions. Journal of
Product Innovation Management, 23(5): 437-456
AN ALTERNATIVE VIEW OF NPD REALITY

              Senior                         Marketing
              Management                     Inputs
              Injector                                   Bureaucracy
                                                           Bends




                                                                           Competitor
                                                                             Boot

                         Product A Filter


                                            Department        Final
                                            Changes           Evaluation
Adapted from MacCormack 2001
GENERAL IMPLICATIONS
                               Existing View of Velocity             Multidimensional View of Velocity
     Measures of            Scalar measures: rate only              Vector measure: rate and direction
     change

     Construct              An aggregation or                       Patterns (regimes) of velocity
     Assumption             unidimensional focus                    homology and velocity coupling

     Fundamental            The organization as a whole             Organizational sub-units should be
     implications –         should be entrained with the            entrained with the relevant
     strategic and          environment                             dimension of the environment
     organizational
                            Organizational sub-units and            Synchronization between
                            activities must be in                   organizational activities and sub-
                            synchrony with one another              units depends on the level of
                            across the organization                 velocity homology and velocity
                                                                    coupling.


     See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
     Multidimensional conceptualization of environmental velocity. Academy of
28   Management Review, 35(4), 604-626
IMPLICATIONS FOR ORGANIZATIONAL PROCESSES
      Existing View of Velocity                      Multidimensional View of Velocity
     Activities must be uniformly Low homology = dissimilar unsynchronized process
     entrained with the velocity activities (conflicted and divergent regimes)
     of the environment.

     For high velocity = fast,   High homology = similar synchronized process activities
     formal and rationale, team- (integrated and simple regimes)
     based and the use of simple
     rules.
                                 Tight coupling = polychronic temporal orientation and
                                 recursive management frameworks (conflicted and
                                 integrated regimes)


                                         Loose coupling = monochronic temporal orientation
                                         and linear management frameworks (simple and
                                         divergent regimes)


        See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A
        Multidimensional conceptualization of environmental velocity. Academy of
29      Management Review, 35(4), 604-626
Rethinking the Effects of Velocity on Product Innovation

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Rethinking the Effects of Velocity on Product Innovation

  • 1. INDUSTRY DYNAMICS: RETHINKING THE EFFECTS OF VELOCITY ON PRODUCT INNOVATION Ian P. McCarthy Beedie School of Business Simon Fraser University Ian_mccarthy@sfu.ca
  • 2. INTRODUCTION • Background – speed and being fast • What is environmental velocity? • The eureka moment. • What we did? • The implications. • Based on the following papers: – McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of Management Review, 35(4), 604-626 – McCarthy I. P., Tsinopoulos C., Allen P.M & Rose-Anderssen C. 2006. New Product Development as a Complex Adaptive System of Decisions. Journal of Product Innovation Management, 23(5): 437- 456. 2
  • 3. THE CASE FOR BEING FAST Speed Demons How smart companies are creating new products -- and whole new businesses -- almost overnight
  • 4. THE CASE FOR GOING SLOW "Apple Goes Slow to Win Fast“ Paul Nunes & Tim Breene 2nd March 2011, HBR “speed kills innovation” and "slow is the new fast“ Holman W. Jenkins JR 26th Jan 2011, WSJ
  • 5. BEING FAST IS GOOD FOR HIGH VELOCITY ENVIRONMENTS • High velocity environments: – “those in which there is a rapid and discontinuous change in demand, competitors, technology and/or regulation” (Bourgeois and Eisenhardt 1988: 816) – “market boundaries are blurred, successful business models are unclear, and market players (i.e. buyers, suppliers, competitors, complementers) are ambiguous and shifting”. (Eisenhardt and Martin 2000: 1111)
  • 6. SOME IMPLICATIONS OF HIGH VELOCITY • You need to be fast. • This is achieved by: – rational and formal strategic decision-making (Bourgeois & Eisenhardt 1988, Eisenhardt 1989, Judge & Miller 1991) – rapid product development (Eisenhardt & Tabrizi, 1995) – simple rules (Eisenhardt & Sull, 2001) – heuristic reasoning (Oliver & Roos, 2005) – team based decision-making (Nadkarni & Barr 2008)
  • 7. HOWEVER, STUDIES SUGGEST THAT BIOTECH IS A HIGH VELOCITY INDUSTRY Is this really the case? 7
  • 8. SOME MORE OBSERVATIONS ABOUT RESEARCH ON VELOCITY • It seems that most industries have high-velocity environments. Can this be true? • Studies provide few industry specific definitions and substantiations • It is incorrectly assumed that: • high-velocity = high technology, and that velocity = speed • We argue that the above occurs because studies have: – treated velocity as single, latent descriptor i.e., a unidimensional concept – Ignored that velocity is a vector i.e., it has a rate and a direction of change
  • 9. ENVIRONMENTAL VELOCITY: A MULTIDIMENSIONAL VECTOR • Consider what is changing? • Their rate of change (speed at which they move). • Their direction of change?
  • 10. OUR FRAMEWORK • We conceptualize velocity in terms of: – Multiple dimensions (demand, competitors, technology, regulatory, a nd products) – Each dimension has a rate and direction of change – The degree to which different dimensions might have different velocities (homology) – The degree to which the velocities of different dimensions might affect one another over time (coupling) See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of Management Review, 35(4), 604-626
  • 11. RATE AND DIRECTION • The rate of change = the amount of change in a dimension of the environment over a specified period of time (e.g. number of new products, regulations, patents, etc. per year) • The extent to which the changes are: – continuous (innovations that are more of the same and head in the same direction) – or discontinuous (innovations that are different from the past and go in a different direction) • Discontinuities can, therefore, be represented by inflection points in the trajectories that describe change in a dimension over time. See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 11 Management Review, 35(4), 604-626
  • 12. TECHNOLOGICAL PRODUCT DEMAND REGULATORY COMPETITIVE Velocity The rate and direction The rate and The rate and The rate and The rate and Dimension of change in the direction of direction of direction of direction of Definition production processes change in new change in the change in laws change in the and component product willingness and and regulations structure of technologies that introductions and ability of the that affect an competition underlie a specific product market to pay for industry within an industrial context. enhancements. goods and industry. services. Example The number of new The number of The change in The number of The change in measures of patents and new products industry sales in a new and industry the rate of copyrights granted in introduced in a given period. amended laws population size change in the a given period. given period (i.e., and/or and density (i.e., dimension product regulations number and size clockspeed). introduced in a of firms) in a given period given period. Example The changes in the The change in the The change in the The change in the The change in measures of direction of the nature of product trend (e.g., nature and scope industry growth the direction relationship between features as growth vs. of the control trends (e.g., of change in the price and perceived by the decline) and provided by new growth vs. the technical market in a given nature (e.g., laws and decline) in a given dimension performance of period. personal vs. regulations in a period. technology in a given impersonal) of given period. period. demand in a given period. See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of Management Review, 35(4), 604-626
  • 13. EXAMPLE: PRODUCT VELOCITY 2005 2010 Continuous Discontinuous See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 13 Management Review, 35(4), 604-626
  • 14. EXAMPLE: PRODUCT VELOCITY 2000 Xbox 2005 Xbox 360 Continuous 2006 Wii Discontinuous See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 14 Management Review, 35(4), 604-626
  • 15. VELOCITY HOMOLOGY AND VELOCITY COUPLING • Velocity homology is the degree to which the rates and directions of change of different velocity dimensions are similar to each other over a period of time. • Velocity coupling is the degree to which and the ways that velocity dimensions interact over time. See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 15 Management Review, 35(4), 604-626
  • 16. VELOCITY DIMENSIONS AND HOMOLOGY D Discontinuous Direction of P Change C R D = demand Low homology T P = products Continuous C =competitive T = technological Low Rate of Change High R = regulatory See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 16 Management Review, 35(4), 604-626
  • 17. VELOCITY DIMENSIONS AND HOMOLOGY Discontinuous P Direction of Change C R D T High homology D = demand P = products Continuous C =competitive T = technological Low Rate of Change High R = regulatory See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 17 Management Review, 35(4), 604-626
  • 18. = tight coupling VELOCITY COUPLING = loose coupling D Discontinuous We suggest that many firms operate in industries with a Direction of P Change C velocity regime like this. R T Continuous D = demand P = products C =competitive Low Rate of Change High T = technological R = regulatory See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 18 Management Review, 35(4), 604-626
  • 19. THIS IS HOW VELOCITY REGIMES CAN VARY Conflicted Regime Integrated Regime R D R D Direction C Direction Tight of change of change C T P T P Rate of change Rate of change Coupling Divergent Regime Simple Regime R D R D Direction Direction of change C C of change T P Loose T P Rate of change Rate of change Low Homology High See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of Management Review, 35(4), 604-626
  • 20. CONSEQUENTLY • Effective decision-making and operations is more about rhythm and synchronization, rather than being simply fast or slow.
  • 21. THIS IS BECAUSE VELOCITY HOMOLOGY IMPACTS HOW WE: • Think about the relationship between an organization and the temporal characteristics of its environment. • Keeping in time with the environment (external entrainment) is still important, but …. • Synchronizing organizational activities (internal entrainment) to be uniformly fast/slow might not be. See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 21 Management Review, 35(4), 604-626
  • 22. AND VELOCITY COUPLING IMPACTS HOW WE • think about the stability of velocity conditions and the impacts on how organizations coordinate changes in the pace and direction of their internal activities. For example: – Scanning, coordination mechanisms, and boundary spanning – Modularity of products, processes and organizations – Temporal orientations: monochronic versus polychronic – New product development frameworks: linear vs. recursive See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 22 Management Review, 35(4), 604-626
  • 23. TEMPORAL ORIENTATIONS Loose Coupling and Tight Coupling and Monochronic Teams Polychronic Teams Focus on one job at a time Focus on many jobs at once View time as linear and fixed View time as tangible and malleable Hate missing deadlines Not too worried by deadlines Guided by “clock time” Guided by “event time” Time is money Time is information (Ancona, Okhuysen & Perlow, 2001; Bluedorn & Denhardt, 1988; Hall, 1959).
  • 24. NPD FRAMEWORKS Loose Coupling and Linear Tight Coupling and Recursive Frameworks Frameworks Descriptive Relatively fixed, discrete and A process with concurrent and Basis sequential stages. multiple feedback loops Connections, flows and between stages that generate outcomes are comparatively iterative behavior and deterministic. outcomes that are more difficult to predict. Insights & Simple and effective The dynamic, nonlinear and Outcomes representation of the fluid nature of the process. structural logic and flows. Suited to more radical Suited to incremental innovations. innovations activity.
  • 25. LINEAR FRAMEWORK Waterfall model (Royce,1970) The Stage Gate model (Cooper, 1990 The compression model (Eisenhardt & Tabrizi, 1995) Strategic input and monitoring Idea Product Prod’ Product Testing & or Concept Launch & t Design Validation Need Ramp-up S S S S G G G G 1 2 3 4
  • 26. RECURSIVE FRAMEWORKS • Kline and Rosenberg (1986) “chain-linked model” – relationships between stages described in terms of feedback loops and iterations. • Leonard-Barton (1988) “adaptation cycles” - NPD as a series of small and large recursive cycles that represent project set backs and restarts. • Schroeder et al.'s (1989) 'big bang' theory of innovation. See: McCarthy I. P., Tsinopoulos C., Allen P.M & Rose-Anderssen C. 2006. New Product Development as a Complex Adaptive System of Decisions. Journal of Product Innovation Management, 23(5): 437-456
  • 27. AN ALTERNATIVE VIEW OF NPD REALITY Senior Marketing Management Inputs Injector Bureaucracy Bends Competitor Boot Product A Filter Department Final Changes Evaluation Adapted from MacCormack 2001
  • 28. GENERAL IMPLICATIONS Existing View of Velocity Multidimensional View of Velocity Measures of Scalar measures: rate only Vector measure: rate and direction change Construct An aggregation or Patterns (regimes) of velocity Assumption unidimensional focus homology and velocity coupling Fundamental The organization as a whole Organizational sub-units should be implications – should be entrained with the entrained with the relevant strategic and environment dimension of the environment organizational Organizational sub-units and Synchronization between activities must be in organizational activities and sub- synchrony with one another units depends on the level of across the organization velocity homology and velocity coupling. See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 28 Management Review, 35(4), 604-626
  • 29. IMPLICATIONS FOR ORGANIZATIONAL PROCESSES Existing View of Velocity Multidimensional View of Velocity Activities must be uniformly Low homology = dissimilar unsynchronized process entrained with the velocity activities (conflicted and divergent regimes) of the environment. For high velocity = fast, High homology = similar synchronized process activities formal and rationale, team- (integrated and simple regimes) based and the use of simple rules. Tight coupling = polychronic temporal orientation and recursive management frameworks (conflicted and integrated regimes) Loose coupling = monochronic temporal orientation and linear management frameworks (simple and divergent regimes) See: McCarthy, I.P., Lawrence, T.B., Wixted, B., and Gordon, B. 2010. A Multidimensional conceptualization of environmental velocity. Academy of 29 Management Review, 35(4), 604-626