18. “ Librarians do not kick teens out of the library. Teens get themselves kicked out of the library, because of their behavior.” ~ Nick Buron, NYPL Reminder!
29. RI Tip: Smile like you mean it! Thibault, Pascal; Pierre Gosselin, Marie-Lise Brunel and Ursula Hess. “Children’s and adolescents’ perception of the authenticity of smiles. ” Journal of Experimental Child Psychology . Volume 102, Issue 3, March 2009, pages 360-367