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No matter how good
                                    your technology,
                                   no matter how robust
                                       your systems,
                                  no matter how unique
                                     your products...
                                     Sooner or later
                                 competition will duplicate
                                  your accomplishments.

                                  The only sustainable
                                 resource that can not
   “The ultimate difference
between good companies and
                                  be duplicated is the
great companies is the quality     QUALITY OF YOUR
         of people.”                   PEOPLE !!!
       ~ JACK WELCH
THE PEOPLE SIDE OF BUSINESS



Investing in employee training helps
organizations...

    build effective teams

    increase employee engagement

   create a sense of fulfillment &
   belongingness

    equip their people with proven
    tools of human effectiveness

    improve employee retention

    optimize team productivity
COMPANY PROFILE

Infinity Learning Systems is a performance enhancement
company specializing in training and development of individuals
and organizations.
  OUR CORE PURPOSE:
“Building competencies with fun.”
  OUR CORE VALUES:
1. Customer delight
2. Honoring commitment
3. Continuous learning and innovation
4. Growth for all stake holders

   OUR VISION:
“ To become a partner of choice for people
  transformation.”
SERVICES
WHY PARTNER WITH US ???


Competency based training intervention
Well researched material
Training methodology focuses on all
three kinds of learners: visual, auditory
and kinesthetic
Fast moving, exciting and impactful
delivery
Program content is custom designed for
each training program based on
Learning Objectives identified
World class learning experience at
reasonable cost
Educating, inspiring and entertaining
modules
TRAINING METHODOLOGY



    Interactive Lectures
    Experiential Activities
    Role Plays / Mock Drills
    Simulation Games
    Assessments &
    Questionnaires
    Workbook Activities
    Case Studies
    Training Videos
ABOUT HEMANT BHATTBHATT . . .
              Hemant is founder and CLO (Chief Learning Officer)
              of Infinity Learning Systems
              Academically a Science Graduate and MBA (HR),
              Hemant has over 12 years of work experience in
              varied sectors such as manufacturing, finance and
              training.
              Hemant is a sought after trainer and expert facilitator
              on all topics related to soft skills, behavioral skills,
              leadership and human effectiveness.
              He has trained over 6000 people from all walks of
              life.
              He has authored eight powerful audio programs on
              various personal effectiveness topics such as
              ‘Communicate with Power’, ‘Mastering Time’,
              ‘Conquering Goals’, ‘Interpersonal Skills’, ‘8 Pillars of
              Success’, ‘Stress Management’, ‘Assertive Skills’,
              ‘Mind Management’ etc.
              His fast moving and highly engaging sessions have
              been regarded as Inspiring, Educating and
              Entertaining.
TRAINING PROGRAMS OFFERED

We offer an array of standard as well as customized programs to suit your training
needs. Standard programs have been designed keeping general organizational needs in
mind while customized programs are designed based on learning objectives identified.
     Some PROGRAM TITLES are given below.

     Effective Business                          Conflict and Stress
     Communication                               Management
     LEAP - Leadership Excellence in             Let’s get savvy - Grooming and
     Action Program                              Etiquettes
     PPP – Peak Performance                      Team building programs
     Program                                     Time Management and Goal
     Interpersonal Skills                        Setting Workshop
     High Impact Presentation and                Influencing and Negotiation
     Public Speaking Skills                      Skills
     Subconscious Mind Power and                 Accelerated Learning
     Success                                     Techniques
     Assertiveness Skills                        Structured Selling Skills
ABOUT THE PROGRAM :
    Effective Business Communication

   Who should attend?
   Managers, supervisors, executives or anyone who wish to improve quality of their
   verbal, non verbal and written communication.
   Duration: A Two-Day Program
    PROGRAM CONTENT:
DAY ONE:                                     DAY TWO:
 Process of communication                    Improving Business Communication
 Personal Learning Style                     Impactful Written Communication
 Barriers to effective communication         E-mail etiquettes
 Communicating Effectively                   Developing Assertive Behaviour
  Golden Principles of
  8                                           Assertiveness assessment
  Communication                               Three behavioural types:
 Transactional Analysis (TA)                 Submissive, Aggressive and Assertive
  states
  Ego                                         Assert and Win-Win
 Active Listening skills                     Assertive Communication
 Body Language – Non verbal                  PUTTING IT ALL TOGETHER AND
  communication                                ACTION PLAN
ABOUT THE PROGRAM :
    LEAP – Leadership Excellence in
           Action Program

  Who should attend?
  Senior Managers, young supervisors, leaders or anyone who may be promoted to
  a managerial role in near future.
  Duration: A Three-Day Program
    PROGRAM CONTENT:
DAY ONE:                                    DAY TWO:
 Difference between Managing,                and science of Goal Setting
                                              Art
  Supervising and Leading                    Setting SMART Goals
 Power of paradigm shift                    SWOT analysis
 Locus of Control Assessment                Seven steps to achieve any Goal
  modern leadership functions
  10                                         Effective Time Management
 Different Leadership Styles                Understanding Time Wasters
  of leading people
  Art                                        Procrastination and Perfectionism
 Interpersonal Skills for leadership         Time Management Techniques to
                                              12
 JOHARI window model                         get more done in less time
 Action Exercises                            of effective Delegation
                                              Art
ABOUT THE PROGRAM :
    LEAP – Leadership Excellence in
           Action Program


DAY THREE:
 Three important Leadership Activities :
  Conflict Resolution,
  Decision Making and Managing
  Change
 Conflict Resolution Style Questionnaire
 Managing Conflicts
 Taking Effective Decisions
 Change Management Process
 Team Dynamics
 Business Simulation Exercise
 PUTTING IT ALL TOGETHER AND
  ACTION PLAN
ABOUT THE PROGRAM :
   PPP – Peak Performance Program

 Who should attend?
 Managers, supervisors, executives and / or employees across different
 departments and at various levels who play an important role in the team .
 Duration: A Two-Da y Program

DAY ONE:                                      DAY TWO:
 Difference between ‘Effective’ and           Six Components of Confidence
  ‘Efficient’                                  Mind Management
 Perception Management                        BARE cycle for Personal
 90/10 Principle                               Effectiveness
 Locus of Control                             Conquering your biggest GOALS
 Circle of concern & circle of                Managing Time and doubling your
  influence                                     productivity.
 Mastering Interpersonal Skills               4 steps of Habit Formation.
 JOHARI window model                          PUTTING IT ALL TOGETHER AND
 Assert and Win-Win                            ACTION PLAN
ABOUT THE PROGRAM :
   High Impact Public Speaking
   and Presentation Skills
 Who should attend?
 Those in Leadership roles, Entrepreneurs, Managers, Supervisors and / or anyone
 who wish to enhance and improve their speaking abilities and presentation skills.
 Duration: A Two-Day Program

DAY ONE:                                       DAY TWO:
  Essential components of Public
                                                 How to handle unexpected
  Speaking.                                      situations
  Overcoming stage fear and gaining              Improving your performance on dais
  confidence                                     Using audio - visual aids
  Preparing your presentation                    Art of closing a talk
     Body of your speech                         Handling Q & A session
     Content and style                           Tips on using MS-PowerPoint
  5 proven methods to start your                 effectively
  presentation with Impact                       Participant Presentations on pre
  Gaining control over audience                  decided topics followed by tutor
  How to remember your talk                      led feedback
  Practice Exercises
ABOUT THE PROGRAM :
 EFFECTIVE TIME MANAGEMENT

Who should attend?
Managers, supervisors, salespeople, executives, customer service staff or
anybody in the organization who feels there are not enough hours in the day.
Duration: One-Day Program

Characteristics of Time
Benefits of Time Management
Different approaches to time management
Self Analysis – How well do you manage your time ?
Time Wasters
Minor Time Wasters and Major Time Wasters
Procrastination and Perfectionism
Classification of tasks
Mastering Delegation
Rock bucket method of prioritizing
Swiss Cheeze method of addressing big tasks
Dr. Pareto’s 80 / 20 rule
Proven methos for effective Time Management
Action Exercises
ABOUT THE PROGRAM :
     STRESS MANAGEMENT

Who should attend?
Managers, supervisors, salespeople, executives, customer service staff or anybody in
the organization who wish to avoid burn out and increase productivity.
Duration: A One-Day Program

     Mechanism of stress
     Classification of stress
     Eustress and Distress
     Holmes and Rahe’s life event scale for
     measuring your current stress level
     Stressors and their effect
     Brain wave patterns and stress
     Power of Alpha state of Mind
     Auto – Hypnosis
     Dynamic Relaxation Techniques
     Eight steps of managing stress to healthy level
     Action Exercises
ABOUT THE PROGRAM :
     ASSERTIVENESS SKILLS

Who should attend?
Managers, Supervisors, Salespeople, Executives, Customer Service Staff or anybody in
the organization who like to develop assertive behavior and take charge of their life.
Duration: A One-Day Program
      Three behavior patterns.
      Analysis of Submissive, Aggressive and
      Assertive Behavior.
      Benefits of Assertive Behavior
      Assessing your assertiveness
      Fundamental Assertive Rights
      90 / 10 rule : Reactive Vs Responsive behavior
      Importance of positive self image
      Classification of assertive problems
      Behavioral Techniques:
      Broken record technique / fogging / handling
      criticism / workable compromise / saying NO
      Action Exercises
ABOUT THE PROGRAM :
   STRUCTURED SELLING SKILLS

Who should attend?
Sales professionals of all levels including Sales Executives and Sales Supervisors .
Duration: A Two-day Program


 DAY ONE :
   Understanding why people buy.
   Psychology of selling : Law of Cause and Effect
   AIDA model
   SPANCO and SPIN process of selling
   3 secrets of Impactful Sales Presentation
   Setting SMART goals for your sales targets and
   step by step process of achieving it.
   Role Play and Action Exercises
ABOUT THE PROGRAM :
   STRUCTURED SELLING SKILLS

DAY TWO :
   Seven disciplines of selling
   5 steps to become a Sales Champion
   Step # 1 : Prospecting Techniques – Get more
               prospects everyday
   Step # 2 : Powerful telephone techniques – Get
               more appointments everyday
   Step # 3 : Effective Objection Handling
   Step # 4 : Closing Techniques - Close more
               sales and pick up more cheques
   Step # 5 : Lead generation techniques
   Great methods of selling more and faster even
    in tough markets
   Role Plays and Practical Exercises
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Training Profile & Programs Offered

  • 1. No matter how good your technology, no matter how robust your systems, no matter how unique your products... Sooner or later competition will duplicate your accomplishments. The only sustainable resource that can not “The ultimate difference between good companies and be duplicated is the great companies is the quality QUALITY OF YOUR of people.” PEOPLE !!! ~ JACK WELCH
  • 2. THE PEOPLE SIDE OF BUSINESS Investing in employee training helps organizations... build effective teams increase employee engagement create a sense of fulfillment & belongingness equip their people with proven tools of human effectiveness improve employee retention optimize team productivity
  • 3. COMPANY PROFILE Infinity Learning Systems is a performance enhancement company specializing in training and development of individuals and organizations. OUR CORE PURPOSE: “Building competencies with fun.” OUR CORE VALUES: 1. Customer delight 2. Honoring commitment 3. Continuous learning and innovation 4. Growth for all stake holders OUR VISION: “ To become a partner of choice for people transformation.”
  • 5. WHY PARTNER WITH US ??? Competency based training intervention Well researched material Training methodology focuses on all three kinds of learners: visual, auditory and kinesthetic Fast moving, exciting and impactful delivery Program content is custom designed for each training program based on Learning Objectives identified World class learning experience at reasonable cost Educating, inspiring and entertaining modules
  • 6. TRAINING METHODOLOGY Interactive Lectures Experiential Activities Role Plays / Mock Drills Simulation Games Assessments & Questionnaires Workbook Activities Case Studies Training Videos
  • 7. ABOUT HEMANT BHATTBHATT . . . Hemant is founder and CLO (Chief Learning Officer) of Infinity Learning Systems Academically a Science Graduate and MBA (HR), Hemant has over 12 years of work experience in varied sectors such as manufacturing, finance and training. Hemant is a sought after trainer and expert facilitator on all topics related to soft skills, behavioral skills, leadership and human effectiveness. He has trained over 6000 people from all walks of life. He has authored eight powerful audio programs on various personal effectiveness topics such as ‘Communicate with Power’, ‘Mastering Time’, ‘Conquering Goals’, ‘Interpersonal Skills’, ‘8 Pillars of Success’, ‘Stress Management’, ‘Assertive Skills’, ‘Mind Management’ etc. His fast moving and highly engaging sessions have been regarded as Inspiring, Educating and Entertaining.
  • 8. TRAINING PROGRAMS OFFERED We offer an array of standard as well as customized programs to suit your training needs. Standard programs have been designed keeping general organizational needs in mind while customized programs are designed based on learning objectives identified. Some PROGRAM TITLES are given below. Effective Business Conflict and Stress Communication Management LEAP - Leadership Excellence in Let’s get savvy - Grooming and Action Program Etiquettes PPP – Peak Performance Team building programs Program Time Management and Goal Interpersonal Skills Setting Workshop High Impact Presentation and Influencing and Negotiation Public Speaking Skills Skills Subconscious Mind Power and Accelerated Learning Success Techniques Assertiveness Skills Structured Selling Skills
  • 9. ABOUT THE PROGRAM : Effective Business Communication Who should attend? Managers, supervisors, executives or anyone who wish to improve quality of their verbal, non verbal and written communication. Duration: A Two-Day Program PROGRAM CONTENT: DAY ONE: DAY TWO: Process of communication Improving Business Communication Personal Learning Style Impactful Written Communication Barriers to effective communication E-mail etiquettes Communicating Effectively Developing Assertive Behaviour  Golden Principles of 8 Assertiveness assessment Communication Three behavioural types: Transactional Analysis (TA) Submissive, Aggressive and Assertive  states Ego Assert and Win-Win Active Listening skills Assertive Communication Body Language – Non verbal PUTTING IT ALL TOGETHER AND communication ACTION PLAN
  • 10. ABOUT THE PROGRAM : LEAP – Leadership Excellence in Action Program Who should attend? Senior Managers, young supervisors, leaders or anyone who may be promoted to a managerial role in near future. Duration: A Three-Day Program PROGRAM CONTENT: DAY ONE: DAY TWO: Difference between Managing,  and science of Goal Setting Art Supervising and Leading Setting SMART Goals Power of paradigm shift SWOT analysis Locus of Control Assessment Seven steps to achieve any Goal  modern leadership functions 10 Effective Time Management Different Leadership Styles Understanding Time Wasters  of leading people Art Procrastination and Perfectionism Interpersonal Skills for leadership  Time Management Techniques to 12 JOHARI window model get more done in less time Action Exercises  of effective Delegation Art
  • 11. ABOUT THE PROGRAM : LEAP – Leadership Excellence in Action Program DAY THREE: Three important Leadership Activities : Conflict Resolution, Decision Making and Managing Change Conflict Resolution Style Questionnaire Managing Conflicts Taking Effective Decisions Change Management Process Team Dynamics Business Simulation Exercise PUTTING IT ALL TOGETHER AND ACTION PLAN
  • 12. ABOUT THE PROGRAM : PPP – Peak Performance Program Who should attend? Managers, supervisors, executives and / or employees across different departments and at various levels who play an important role in the team . Duration: A Two-Da y Program DAY ONE: DAY TWO: Difference between ‘Effective’ and Six Components of Confidence ‘Efficient’ Mind Management Perception Management BARE cycle for Personal 90/10 Principle Effectiveness Locus of Control Conquering your biggest GOALS Circle of concern & circle of Managing Time and doubling your influence productivity. Mastering Interpersonal Skills 4 steps of Habit Formation. JOHARI window model PUTTING IT ALL TOGETHER AND Assert and Win-Win ACTION PLAN
  • 13. ABOUT THE PROGRAM : High Impact Public Speaking and Presentation Skills Who should attend? Those in Leadership roles, Entrepreneurs, Managers, Supervisors and / or anyone who wish to enhance and improve their speaking abilities and presentation skills. Duration: A Two-Day Program DAY ONE: DAY TWO: Essential components of Public How to handle unexpected Speaking. situations Overcoming stage fear and gaining Improving your performance on dais confidence Using audio - visual aids Preparing your presentation Art of closing a talk Body of your speech Handling Q & A session Content and style Tips on using MS-PowerPoint 5 proven methods to start your effectively presentation with Impact Participant Presentations on pre Gaining control over audience decided topics followed by tutor How to remember your talk led feedback Practice Exercises
  • 14. ABOUT THE PROGRAM : EFFECTIVE TIME MANAGEMENT Who should attend? Managers, supervisors, salespeople, executives, customer service staff or anybody in the organization who feels there are not enough hours in the day. Duration: One-Day Program Characteristics of Time Benefits of Time Management Different approaches to time management Self Analysis – How well do you manage your time ? Time Wasters Minor Time Wasters and Major Time Wasters Procrastination and Perfectionism Classification of tasks Mastering Delegation Rock bucket method of prioritizing Swiss Cheeze method of addressing big tasks Dr. Pareto’s 80 / 20 rule Proven methos for effective Time Management Action Exercises
  • 15. ABOUT THE PROGRAM : STRESS MANAGEMENT Who should attend? Managers, supervisors, salespeople, executives, customer service staff or anybody in the organization who wish to avoid burn out and increase productivity. Duration: A One-Day Program Mechanism of stress Classification of stress Eustress and Distress Holmes and Rahe’s life event scale for measuring your current stress level Stressors and their effect Brain wave patterns and stress Power of Alpha state of Mind Auto – Hypnosis Dynamic Relaxation Techniques Eight steps of managing stress to healthy level Action Exercises
  • 16. ABOUT THE PROGRAM : ASSERTIVENESS SKILLS Who should attend? Managers, Supervisors, Salespeople, Executives, Customer Service Staff or anybody in the organization who like to develop assertive behavior and take charge of their life. Duration: A One-Day Program Three behavior patterns. Analysis of Submissive, Aggressive and Assertive Behavior. Benefits of Assertive Behavior Assessing your assertiveness Fundamental Assertive Rights 90 / 10 rule : Reactive Vs Responsive behavior Importance of positive self image Classification of assertive problems Behavioral Techniques: Broken record technique / fogging / handling criticism / workable compromise / saying NO Action Exercises
  • 17. ABOUT THE PROGRAM : STRUCTURED SELLING SKILLS Who should attend? Sales professionals of all levels including Sales Executives and Sales Supervisors . Duration: A Two-day Program DAY ONE : Understanding why people buy. Psychology of selling : Law of Cause and Effect AIDA model SPANCO and SPIN process of selling 3 secrets of Impactful Sales Presentation Setting SMART goals for your sales targets and step by step process of achieving it. Role Play and Action Exercises
  • 18. ABOUT THE PROGRAM : STRUCTURED SELLING SKILLS DAY TWO : Seven disciplines of selling 5 steps to become a Sales Champion Step # 1 : Prospecting Techniques – Get more prospects everyday Step # 2 : Powerful telephone techniques – Get more appointments everyday Step # 3 : Effective Objection Handling Step # 4 : Closing Techniques - Close more sales and pick up more cheques Step # 5 : Lead generation techniques Great methods of selling more and faster even in tough markets Role Plays and Practical Exercises