Presentation for the course" Force.com Development Quick Start" 9-10 April 2013

1. Introduction to
Force.com
Assoc. Prof. Dr. Thanachart Numnonda
Executive Director
IMC Institute
9-10 April 2013

2. Cloud Computing
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3. Cloud Computing Mobile Computing
Social Technologies Information 3

4. Cloud computing is a model for enabling ubiquitous,
convenient, on-demand network access to a
shared pool of configurable computing resources
(e.g., networks, servers, storage,
applications and services)
that can be rapidly provisioned
and released with minimal management effort
or service provider interaction..
Definition (NIST)
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5. Cloud Computing Characteristics
On-demand self service
Broad network access
Resource pooling
Rapid elasticity
Measured service
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6. 6

7. Source : Kent Langley's Blog 7

8. Cloud Computing change
IT as electricity industry
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9. Comparison of Traditional Marketing
solutions with Cloud Marketing..
Traditional Marketing Cloud Marketing
Solution (on Premise) (as a Service)
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10. Three layers of Cloud services
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11. 11

12. 12

13. “80% of new commercial enterprise apps
will be deployed on cloud platforms in 2012.”
IDCPredictions 2012: Competing for 2020
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14. “Public and private IT cloud services will generate
nearly 14 million jobs worldwide by 2015.”
IDC, March 2012
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15. Skill Change
Local OS
Public Cloud:
SLA
Networking Applications
Server
Development
Management Contracts
Application
Support Private Cloud:
Hardware Monitoring
Virtualization
Acquisition
Less More Revived New
Skills Skills 15

16. The Salesforce Platform
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17. Force.com Platform
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18. “ 800,000 Force.com developers currently and
2.5x increase in demand for Force.com developers.”
IDC, March 2012
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19. Force.com
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20. What is Force.com
The world's first PaaS platform
focus on business applications
a part of Salesforce.com
but Force.com is not CRM.
runs in a hosted multi-tenant environment,
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21. Salesforce.com applications
Salesforce Automation, Sales Cloud
Service and Support Center, Service Cloud
Collaboration Center, Chatter
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22. Force.com: MVC architecture
Model-View-Controller (MVC) architecture.
Model:
– Salesforce Objects, Metadata
View:
– Tabs, Forms and Visualforce pages
Controller
– Workflows, Apex Controllers, Trigger
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23. Force.com: Key Technologies
Multi-tenant kernal
Force.com metadata
Force.com Webservice API
Apex and Visualforce
Salesforce Object Query Language (SOQL)
AppExchange
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24. Force.com: Development
Building the database (Database.com)
Connection to the database
• Salesforce metadata API
Developer IDE
• Online Page Editor and App Setup
• Force.com IDE or Eclipse plugin
Development Environment
• Force.com real time sandboxes
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25. developer.force.com
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26. 26

27. Force.com
Workshop
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28. Applications
A collection of tabs and objects used together to
form a business process.
Standard Applications
– Sales
– Call Center
– Marketing
– Community
Custom Applications
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29. Objects
Standard Object
– Objects that are created and made available by
Salesforce.com
Custom Objects
– Objects that you create in your org to store
information unique to your business
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30. Standard Objects
Account
Contact
Lead
Campaign
Opportunity
Forecast
Quote
Product and price book
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Case

31. Custom Application
Tutorial #1: Creating Warehouse App
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Source: Force.com Workbook: SUMMER '12

32. Force.com Fields
Standard Fields
– Created By
– Last Modified By
– Owner
– CreatedDate
– ModifiedDate
Custom Fields
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33. Custom Fields
Text fields
Picklists
Dependent picklist
Currency field
Date
Date/Time
Email
Etc. 33

34. User Interface
Tabs
Page Layout
Visualforce pages
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35. Relationships
Lookup (1:n)
– relationships are loosely coupled relationships
Master-Detail relationship (1:n)
– relationships are more tightly coupled
relationships
– the detail/child follows the master
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36. Tutorial #2: Adding Relationships
Exercise: Adding more fields and edit page layout
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Source: Force.com Workbook: SUMMER '12

37. Formula fields
A formula is similar to a spread sheet formula field
that is executed at run time
Roll-up summary fields
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38. Validation rules
Validation rules are attached to fields.
They are executed when a record is created
or updated.
We can define with with an error message
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39. Tutorial #3: Using Formulas and
Validation Rules
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Source: Force.com Workbook: SUMMER '12

40. Workflow
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Source:Force.com Developer Certification Handbook (DEV401)

41. Tutorial #4: Automating Processes
Using Workflow
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Source: Force.com Workbook: SUMMER '12

42. Profile
A profile is a collection of permissions and other
settings associated with a user or a group of
users.
Your organization has a number of standard
profiles already defined.
If you create an app, the permissions and settings
to access the app and associated
objects are disabled for most profiles.
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43. Tutorial #5: Creating an
Approval Process
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Source: Force.com Workbook: SUMMER '12

44. Reports and Dashboard
Tabular reports
Summary report
Matrix report
Dashboard
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45. Tutorial #6: Creating Reports
and Dashboards
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Source: Force.com Workbook: SUMMER '12

46. Import & Export Data
Data can be exported for making periodic backups
or downloading the entire data
We can insert data into existing standard and
custom objects
Exercise: Import & Export Data
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47. Apex
Apex is a stored procedure-like language
Apex is not a general-purpose programming
language like Java or C.
Apex is the only language that runs on the
Force.com platform
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48. Tutorial #7: Adding Programmatic
Logic with Apex
Tutorial #8: Adding Tests to
Your App
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Source: Force.com Workbook: SUMMER '12

49. Visualforce
Visualforce is a combination of a page containing
the presentation and Apex classes containing
the business logic
logic.The presentation is usually HTML rendered
in the Web browser, but Visualforce also supports
content types such as XML and PDF. HTML
output.
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50. Tutorial #9: Building a Custom User
Interface Using Visualforce
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Source: Force.com Workbook: SUMMER '12

51. Tutorial #10: Creating a Public Web
Page Using Sites
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Source: Force.com Workbook: SUMMER '12

52. Tutorial #11: Creating a Store Front
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Source: Force.com Workbook: SUMMER '12

53. References
Force.com Developer Certification Handbook
(DEV401), Siddhesh Kabe; Jan 2012
Force.com Tips and Tricks, Abhinav Gupta; Ankit
Arora, Feb 2013.
Force.com Workbook, 2013,
http://www.salesforce.com/us/developer/docs/workbook/forcecom_work
book.pdf
Development with the Force.com Platform, Second
Edition, Jason Ouellette, 2012
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54. Thank you
thanachart@imcinstitute.com
www.facebook.com/imcinstitute
www.slideshare.net/imcinstitute
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