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Tagattitude’s Mobile Money Platform



                               Presented by Isabelle Berner, head of marketing
                                                         November 19, 2012




            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 1
About Tagattitude




           Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 2
Origins and Team
 Tagattitude is a French company founded
  in 2005 by Yves Eonnet & Herve
  Manceron
                   Yves Eonnet: Smart card industry
                    expert. Served as the head of
                    Innovation of Schlumberger’s smart-
                    card division for 10 years.
                   Herve Manceron: Telecom industry
                    expert. Serial entrepreneur specialized
                    in telecom architectures.

               Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 3
Evolution of Financial Inclusion




           Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 4
The challenge                                                           Retail
 A requirement for enabling a cash-less society
 A puzzle to solve – particularly in the developing
  world
   Clients = mostly feature phones, yet growing
    smartphone penetration
   Merchants = many unbanked, most unequipped
 Challenge:
   Clients: use what they already own, a cell phone
   Merchants: use what they own or what they can
    afford…

            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
 Page | 5
Merchant                     =            Agent                   =          Client
 Different role
 Different interest
 Different value

 A PAYMENT IS NOT A CASH-OUT
 A PAYMENT IS NOT A P2P TRANSFER …

 Payment transactions need:
  speed, anonymity, security

            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
 Page | 6
How to transform any cellphone into a
   tool for making transactions?




Client
Account
                                             ?                                        Merchant
                                                                                       Account




           Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 7
Core innovation: NSDT™




            Electronic signature technology
    compatible with 100% of the cell phones worldwide


            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 8
Core innovation: NSDT™




                                                             1st exchange: Transaction
                                                             requested (Who’s paying? How
                                                             much? PIN correct?)

                                                             ----- authentication via NSDT™ -----

                                                             2nd exchange: Result of the
                          NSDT™                              authentication sent to bank, and
                                                             accounts are debited.


            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 9
Technologies                                                   NSDT & NFC2.0




            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 10
Mobile Money Platform
       Mobile Money

 Innovative mobile money platform
 Turns any phone into a means of
  secure electronic transaction.
 Designed for emerging markets.
     Usability
     Security
     Convenience

             Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 12
TagPay platform
                                        Client/
                                                      Merchant        Agent
                                       Enterprise                                                               IVR
                                                                                         TagPay SQL
                                                                                          Database

                                                                                                                Online
                                           Internal                                                          E-Commerce
            SMS                              Fees

                     Message                                                                                  Account
                     spooler                                                                                 Management




                                                                                                      APIs
            E-Mail

                                              Transaction Engine                                               POS


                                                                                                              Gateway
                                       Multi-Currency                                                        Back-Office
                                            Data
             Smartphone
             Applications                                                                                     External
                                                    Mobile Authentication Module: NSDT™                        Fees




                               Admin          Agent          Client           Merchant    Web POS
                Web
             Applications




                      Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 13
Main features and functionalities
                          ADMINISTRATOR                                                                         MERCHANT                                                                                CLIENT

• Multi admin management and activity trace—hierarchical administration              • Accept payments from customers secured by NSDT™:                            • Enrollment
  and rights attribution to different classes of admin.                                o With a simple telephone (no application or hardware required)*              o By calling an IVR
• Classes of Service (COS) management for                                              o With a dedicated mobile payment terminal (e.g. TagPay 1200/1600)            o Via web enrollment page
  clients, merchants, agents, administrators, server, and fees: Enables a set              (optional receipt printing)*                                              o With an agent (COS permitting)
  of parameters including types of transactions, amount limits, etc. to be                                                                                         • Management of KYC (Know Your Customer - account management
                                                                                       o With a dedicated web page acting as a terminal (e.tagpay)*
  grouped together and subsequently attributed to users.                                                                                                             compliant with the regulation of central banks)
                                                                                       o With a smartphone (iPhone, Android)*
• Velocity checking/anti money laundering: transaction limits per COS and                                                                                          • Account management
  per period                                                                           o With an integrated terminal (e.g. ingenico or other)*
                                                                                     • Accept payments on the Internet                                             • Dedicated (prepaid) account management (vouchers, gift cards, etc.)
• Agent accounting: Agent’s deposit account used to make transactions with
  clients is managed by the designated admin.                                        • Reload a client’s prepaid account                                           • Functions accessible from the Web, IVR, smartphone app, or by
                                                                                     • Visualization of the transaction log*                                         SMS (depending on the function):
• Merchant payment advances on payments received
                                                                                     • Status of the amounts transacted to be paid out by the service                o Money transfer:
• Agent payment advances on commissions earned
                                                                                     • Status of clients’ prepaid accounts with the merchant                             Account to account
• Management of enterprise account balance
                                                                                     • Opening and closing of drawer sessions on a terminal*                             Account to new account (with the automatic creation of the
• Salary advances                                                                                                                                                          recipient’s account)
• Management of Client’s ―Parent‖ agents                                             • Multicurrency management*
                                                                                                                                                                         Account to cash (the recipient can only retrieve the cash and
• Billing company management via API                                                 • Interfaces language settings*                                                       does not use an account)
• Configuration of the fees and commissions for each transaction                     • Multi-terminal*                                                                   Account to prepaid account with a merchant
  o Defined as a COS                                                                 • Multi-employee (transaction access controlled by employee code)*                  Transfer from prepaid account to prepaid account with the
  o Attributed to user COS                                                                                                                                                 same merchant
  o A+B(x) formula by default                                                                                                                                        o Consultation of the account (transaction history & balance)
  o Use of API for external fee management                                                                         AGENT                                             o Management of the account (settings, preferences)
  o Possibility of setting fees by transaction threshold                                                                                                             o Reloading of the account by credit card
• Agent incentives management via Parent entity commissions                                                                                                          o Registration of multiple mobile phones that can use the same
• Platform COS management: default                                                   * in addition to starred merchant functionalities                                  account (family, employees, etc.)
  parameters, currency, language, transfer types available, confirmation
                                                                                      • Cash-in (accept client cash and load client’s account accordingly)         • Payment on e-commerce websites secured by NSDT™
  mode                                                                                                                                                             • Payment in a store secured by NSDT™
                                                                                      • Cash-out (withdraw funds from client account)
• Confirmation mode configuration by threshold and by merchant COS                                                                                                 • Cash-in/Cash-out (deposit and withdrawal) from account with an
                                                                                      • Account to Cash transfer (send cash from a client’s account to a
• Visualization, filtering, and export of the transaction log                                                                                                        Agent secured by NSDT™
                                                                                         recipient who will receive it as a cash transfer)
• Daily report of platform float balance and activities impacting it for central                                                                                   • Reloading a prepaid account with a merchant secured by NSDT™
                                                                                      • Cash-to-cash (send a cash transfer between two non-account holders)
  bank compliance                                                                                                                                                  • Send money (account to cash or cash to cash) via an agent secured
                                                                                      • Client enrollment
• Management merchants payout (invoice)                                                                                                                              by NSDT™
                                                                                         o Using terminal (e.TagPay or TagPay1200/1600)
• Supervisor functionality for the operational management of client accounts
                                                                                         o By distributing a unique enrollment URL to a client base
• Account management:
  clients, enterprises, merchants, agents, administrators                             • Blocking of client’s account
• Client KYC procedure implementation--verification by supervisor                     • Transactions are made and secured by NSDT™ (see available device
                                                                                         list above)
• Management of Client account states:                                                                                                                                                        APIS AVAILABLE
  initiates, pending, open, blocked, closed                                           • Visualization of the Agent’s deposit account balance and limits
• Transaction reversal                                                                • Status of the commissions account to be paid out by the service
• Client, Merchant, and Agent password and passcode reset.
                                                                                                                                                                   •   Debit/credit of an account
• Multi-currency
                                                                                                                                                                   •   Debit/credit of a prepaid account with a merchant
• Multi-country                                                                                               ENTERPRISE                                           •   Merchant payment
• Multi-language
                                                                                                                                                                   •   Transaction verification
• Platform activity reporting (accounting, Central Bank)
                                                                                                                                                                   •   Fees and commissions
• Database and log backups                                                           • Dedicated enterprise account web interface                                  •   Gateway mode (external back-office management of accounts)
• Management of SMS/email alerts for specific ―sensitive‖ activity                   • Upload salary disbursement file                                             •   Terminal
• Monitoring of SMS sent and received with possibility to resent SMS                 • Manual individual disbursements                                             •   PSP payment page (type PayBox, PayPal, Ogone…)
• Trace and analysis tools                                                           • Disbursement to prepaid accounts with merchants (e.g. gas                   •   NFC 2.0™
• Centralized configuration and management of terminals                                card, restaurant tickets, etc.)
• Remote terminal activation and allocation                                          • View transaction history
• Payment (PSP) page for e-commerce                                                  • Manage account settings: language, country, preferences
                                                                                                                                                              *This functions list is a non-exhaustive list of the functionalities available in version 3.3 of the
                                                                                                                                                              TagPay platform. The platform architecture is designed for security and adaptability in order to meet
                                                                                                                                                              the requirements of a diverse range of environments and services.



                                              Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
      Page | 14
Evolution of Financial Inclusion




            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 15
Client side                                                Dual approach

 Feature phones: just a call
 Smart phones: load the app, then tap and pay




              Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
 Page | 16
Merchant side                                                   Multiple channels


 Simple and low cost merchant enablement
 Terminals designed for developing markets.
 What can be a terminal?




            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 17
Ubiquitous usage




            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 18
Projects around the world




            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 20
Take Away Points
 Mobile Money is evolving and being able to pay
  with your phone is crucial to enabling cashless

 Paying in stores is fundamentally different from
  P2P or agent services

 Retail transactions must be
  secure, convenient, universal, and inexpensive

 NSDT & NFC2.0 are one of the few technologies
  that meets these requirements today

            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 21
Questions


     Thank you.

     For more information & demos
     visit Tagattitude’s website:
     www.tagattitude.fr


            Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012
Page | 22

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Tagattitude presents building the relevant and ubiquitous digital money experience

  • 1. Tagattitude’s Mobile Money Platform  Presented by Isabelle Berner, head of marketing  November 19, 2012 Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 1
  • 2. About Tagattitude Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 2
  • 3. Origins and Team  Tagattitude is a French company founded in 2005 by Yves Eonnet & Herve Manceron  Yves Eonnet: Smart card industry expert. Served as the head of Innovation of Schlumberger’s smart- card division for 10 years.  Herve Manceron: Telecom industry expert. Serial entrepreneur specialized in telecom architectures. Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 3
  • 4. Evolution of Financial Inclusion Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 4
  • 5. The challenge Retail  A requirement for enabling a cash-less society  A puzzle to solve – particularly in the developing world  Clients = mostly feature phones, yet growing smartphone penetration  Merchants = many unbanked, most unequipped  Challenge:  Clients: use what they already own, a cell phone  Merchants: use what they own or what they can afford… Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 5
  • 6. Merchant = Agent = Client  Different role  Different interest  Different value  A PAYMENT IS NOT A CASH-OUT  A PAYMENT IS NOT A P2P TRANSFER …  Payment transactions need: speed, anonymity, security Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 6
  • 7. How to transform any cellphone into a tool for making transactions? Client Account ? Merchant Account Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 7
  • 8. Core innovation: NSDT™ Electronic signature technology compatible with 100% of the cell phones worldwide Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 8
  • 9. Core innovation: NSDT™ 1st exchange: Transaction requested (Who’s paying? How much? PIN correct?) ----- authentication via NSDT™ ----- 2nd exchange: Result of the NSDT™ authentication sent to bank, and accounts are debited. Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 9
  • 10. Technologies NSDT & NFC2.0 Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 10
  • 11. Mobile Money Platform Mobile Money  Innovative mobile money platform  Turns any phone into a means of secure electronic transaction.  Designed for emerging markets.  Usability  Security  Convenience Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 12
  • 12. TagPay platform Client/ Merchant Agent Enterprise IVR TagPay SQL Database Online Internal E-Commerce SMS Fees Message Account spooler Management APIs E-Mail Transaction Engine POS Gateway Multi-Currency Back-Office Data Smartphone Applications External Mobile Authentication Module: NSDT™ Fees Admin Agent Client Merchant Web POS Web Applications Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 13
  • 13. Main features and functionalities ADMINISTRATOR MERCHANT CLIENT • Multi admin management and activity trace—hierarchical administration • Accept payments from customers secured by NSDT™: • Enrollment and rights attribution to different classes of admin. o With a simple telephone (no application or hardware required)* o By calling an IVR • Classes of Service (COS) management for o With a dedicated mobile payment terminal (e.g. TagPay 1200/1600) o Via web enrollment page clients, merchants, agents, administrators, server, and fees: Enables a set (optional receipt printing)* o With an agent (COS permitting) of parameters including types of transactions, amount limits, etc. to be • Management of KYC (Know Your Customer - account management o With a dedicated web page acting as a terminal (e.tagpay)* grouped together and subsequently attributed to users. compliant with the regulation of central banks) o With a smartphone (iPhone, Android)* • Velocity checking/anti money laundering: transaction limits per COS and • Account management per period o With an integrated terminal (e.g. ingenico or other)* • Accept payments on the Internet • Dedicated (prepaid) account management (vouchers, gift cards, etc.) • Agent accounting: Agent’s deposit account used to make transactions with clients is managed by the designated admin. • Reload a client’s prepaid account • Functions accessible from the Web, IVR, smartphone app, or by • Visualization of the transaction log* SMS (depending on the function): • Merchant payment advances on payments received • Status of the amounts transacted to be paid out by the service o Money transfer: • Agent payment advances on commissions earned • Status of clients’ prepaid accounts with the merchant  Account to account • Management of enterprise account balance • Opening and closing of drawer sessions on a terminal*  Account to new account (with the automatic creation of the • Salary advances recipient’s account) • Management of Client’s ―Parent‖ agents • Multicurrency management*  Account to cash (the recipient can only retrieve the cash and • Billing company management via API • Interfaces language settings* does not use an account) • Configuration of the fees and commissions for each transaction • Multi-terminal*  Account to prepaid account with a merchant o Defined as a COS • Multi-employee (transaction access controlled by employee code)*  Transfer from prepaid account to prepaid account with the o Attributed to user COS same merchant o A+B(x) formula by default o Consultation of the account (transaction history & balance) o Use of API for external fee management AGENT o Management of the account (settings, preferences) o Possibility of setting fees by transaction threshold o Reloading of the account by credit card • Agent incentives management via Parent entity commissions o Registration of multiple mobile phones that can use the same • Platform COS management: default * in addition to starred merchant functionalities account (family, employees, etc.) parameters, currency, language, transfer types available, confirmation • Cash-in (accept client cash and load client’s account accordingly) • Payment on e-commerce websites secured by NSDT™ mode • Payment in a store secured by NSDT™ • Cash-out (withdraw funds from client account) • Confirmation mode configuration by threshold and by merchant COS • Cash-in/Cash-out (deposit and withdrawal) from account with an • Account to Cash transfer (send cash from a client’s account to a • Visualization, filtering, and export of the transaction log Agent secured by NSDT™ recipient who will receive it as a cash transfer) • Daily report of platform float balance and activities impacting it for central • Reloading a prepaid account with a merchant secured by NSDT™ • Cash-to-cash (send a cash transfer between two non-account holders) bank compliance • Send money (account to cash or cash to cash) via an agent secured • Client enrollment • Management merchants payout (invoice) by NSDT™ o Using terminal (e.TagPay or TagPay1200/1600) • Supervisor functionality for the operational management of client accounts o By distributing a unique enrollment URL to a client base • Account management: clients, enterprises, merchants, agents, administrators • Blocking of client’s account • Client KYC procedure implementation--verification by supervisor • Transactions are made and secured by NSDT™ (see available device list above) • Management of Client account states: APIS AVAILABLE initiates, pending, open, blocked, closed • Visualization of the Agent’s deposit account balance and limits • Transaction reversal • Status of the commissions account to be paid out by the service • Client, Merchant, and Agent password and passcode reset. • Debit/credit of an account • Multi-currency • Debit/credit of a prepaid account with a merchant • Multi-country ENTERPRISE • Merchant payment • Multi-language • Transaction verification • Platform activity reporting (accounting, Central Bank) • Fees and commissions • Database and log backups • Dedicated enterprise account web interface • Gateway mode (external back-office management of accounts) • Management of SMS/email alerts for specific ―sensitive‖ activity • Upload salary disbursement file • Terminal • Monitoring of SMS sent and received with possibility to resent SMS • Manual individual disbursements • PSP payment page (type PayBox, PayPal, Ogone…) • Trace and analysis tools • Disbursement to prepaid accounts with merchants (e.g. gas • NFC 2.0™ • Centralized configuration and management of terminals card, restaurant tickets, etc.) • Remote terminal activation and allocation • View transaction history • Payment (PSP) page for e-commerce • Manage account settings: language, country, preferences *This functions list is a non-exhaustive list of the functionalities available in version 3.3 of the TagPay platform. The platform architecture is designed for security and adaptability in order to meet the requirements of a diverse range of environments and services. Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 14
  • 14. Evolution of Financial Inclusion Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 15
  • 15. Client side Dual approach  Feature phones: just a call  Smart phones: load the app, then tap and pay Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 16
  • 16. Merchant side Multiple channels  Simple and low cost merchant enablement  Terminals designed for developing markets.  What can be a terminal? Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 17
  • 17. Ubiquitous usage Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 18
  • 18. Projects around the world Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 20
  • 19. Take Away Points  Mobile Money is evolving and being able to pay with your phone is crucial to enabling cashless  Paying in stores is fundamentally different from P2P or agent services  Retail transactions must be secure, convenient, universal, and inexpensive  NSDT & NFC2.0 are one of the few technologies that meets these requirements today Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 21
  • 20. Questions Thank you. For more information & demos visit Tagattitude’s website: www.tagattitude.fr Tagattitude General Presentation  V1.0  19-Nov-12  © Tagattitude 2012 Page | 22