On Saturday, Oct. 9, 2010, staff from Anythink libraries presented the story of "becoming Anythink" from the frontline staff's perspective at the Colorado Association of Libraries' Annual Conference, held this year in Loveland, Colo.

2. Becoming Anythink:
Turning Things Upside
Down
(or at least sideways)

6. BREAKING BARRIERS

15. JOB DESCRIPTIONS
• “You are friendly and warm and help our
customers with basic questions about the
library.” - wrangler
• “You love meeting and inspiring new
people.” - concierge
• “You are the outgoing tour guide of the
library.” - guide

20. CREATING SPACES FOR PEOPLE

23. SLIDE TITLE
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26. “…once I entered
inside, my
feelings went
upwards.”
- Prakash Paudel, Under
Secretary, United Nations,
Government of Nepal

38. DISRUPTING PROGRAMS

39. People InfoINTERACTION

42. Disrupting Conventions in
Library Programming

43. Does it climb above features, focus on a
benefit, and create an emotional space?
Disrupting Conventions in
Library Programming
Is it hands-on and consumer focused?
Does it take us out of the expert role and
transfer expertise to the participant?
Is it daring?
It is unique to Anythink? Or are we at least
doing it in a unique way?
Can it start as an evolution and build into
a revolution?

52. BUILDING RELATIONSHIPS AND
COMMUNITY

57. MORE THAN A HOUSE FOR BOOKS
• Remain customer-centric
• Take risks
• Be optimistic

58. Q&A
To learn more about Anythink and
other library innovations from
around the world,
visit the Anythink Tank at
anythinklibraries.org/anythinktank