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Andrew Chow
Andrew Chow a.k.a Ideasandrew
        Founded
           Ideamart (S) Pte Ltd since 1994 . Ideas & Concepts since 2002
           Table For Six since 2008
        Education
           Thames Valley University, UK
        Membership
           SACEOS member 2004
        Business Awards
           STB Business Award – Most Innovative Marketing Initiative award 2007
           Spirit of Enterprise 2008
           Successful Entrepreneur 2010
        Certification
            NLP Practitioner
            Certified Life Coach
        Forte
           PR Strategic Counsel, Implementation & Monitoring
           Social Networking / Social Media Strategy
           Brand Management Consultancy
           Personal Branding
        Professional Affiliation
           Approved NCSS Training Provider
           WDA ACTA-certified
Andrew Chow a.k.a
  Ideasandrew
                    Social Networking
                         Facebook - http://www.facebook.com/#!/AndrewChowKokWah
                         Plaxo http://ideasandrew.myplaxo.com/
                         Linkedin - http://sg.linkedin.com/in/ideasandrew

                    Social Media Sharing
                         Flickr Collection - http://www.flickr.com/photos/ideasandrew/
                         Youtube Channel - http://www.youtube.com/user/ideasandrew
                         Slideshare - http://www.slideshare.net/ideasandrew
                         Podomatic - http://ideasandrew.podomatic.com

                    Social Blogging / Micro-blogging
                         Twitter - http://twitter.com/Ideasandrew
                         Wordpress – www.andrewchow.sg

                    Social Collaboration
                         Wikipedia - http://en.wikipedia.org/wiki/User:Ideasandrew
                         Meet up - http://www.meetup.com/members/11966314/



More than 150 interviews/feature in 5 years from local and international media
Differentiate the Internet with New Internet
                                Embracing Social Media Lifestyle
Mastering Social Media Content, Conversation and Communities
                               Social Media Ethics and Etiquette
                                       The Myths of Social Media
Google : Search
    (You look for information)


Social Media : Share
     (Information look for you)
Social Media
         =
    New Internet
         =
Live Communication
o   Learn what people are saying about you
o   Create buzz for events & campaigns
o   Increase brand exposure
o   Identify and recruit influencers to spread your
    message
o   Find new opportunities and customers
o   Support your products and services
o   Improve your search engine visibility
o   Gain competitive intelligence
o   Get your message out fast
o   Retain clients by establishing a personal relationship
o   Be an industry leader – not a follower
Reach                        Engagement & Influence
  o Website visits / views     o Sentiment of reviews
  o volume of reviews              and comments
    and comments               o   Brand affinity
  o Incoming links             o   Commenter
                                   authority/influence
Action & Insight               o   Time spent
  o Sales inquiries            o   Favourites / Friends / Fans
  o New business               o   Viral forwards
  o Customer satisfaction      o   Number of downloads
    and loyalty
  o Marketing efficiency
Resources required for social media may include:

  o Strategic consultation
  o Training
  o Creating content
  o Integrating tools
  o Distributing content
  o Relationship management
  o Measuring value
| Social Media |



 Content
    { What’s happening in the world? }
          { What can I do with it? }
      { Is this real, useful, relevant? }
{ How do I maintain Control? – You CAN’T }
Content

             Original




Co-created



                        User-generated
Something Exclusively
                    Yours!
Original




           Your Creativity!
Others Contribute to what
                  you have started
Co-created

               Exposes a Problem/ Asks a Question
               Solves a Problem/ Answers a Question
               Propose a Solution / Enrich an Answer
                 Verify a Solution / Test an Answer




             Value Adding !
Others generate new
                  Content about your brand
                    Entirely on their own
User-generated




                 Value Creation !
600 years to watch all videos
       (2011 – 2611)
5,000,000,000


70% of people on earth
 has a photo in Flickr
700,000,000

           If FACEBOOK is a Country,
It will be the 3rd largest Country In the World
               (after China & India)
| Social Media |



  Context
   (Conversation)
       (What’s there to talk about?)
(How do I conduct myself on social media?)
Listen & Learn
Share & Inspire
Comment & Commend
Poll & Publish
Monitor & Measure
| Social Media |



Contacts
 (Community)
        { Who am I meeting? }
     { Where can I find them? }
       { What do they know? }
   { When are they moving on? }
 { Why do I need to know them? }
Influencers
Peers
Thought Leader
FaceBook – The King of Social Networking
 LinkedIn – The network of connection, recommendation and sharing
                         Twitter – The Brand Directory of Social Media
             Youtube – The Social Coffee shop for Social Commercial
                                              Flickr – The Open Album
                            Podcast : Personal On-demand Broadcast
Slideshare – The platform to share your knowledge, Sell your expertise
                    Blog – The corporate dairy every company needs
o   Fastest growing social network in
    emerging countries (China, India, Brazil)
    (700 million members)

o   Powerful tools to engage and understand
    your audience:
    o Brand pages
    o Custom applications
    o Targeted advertising
    o Audience insights/metrics
    o Opinion polls
o   Your brand’s homepage on
    Facebook.
o   Allow you to post photos,
    videos, events and other
    messages.
o   Users interact with you by
    o   Becoming fans
    o   Commenting on your posts
    o   Participating in discussions
    o   Post photos to your page
o   Fans see your page updates in
    their newsfeed
o   Contains profiles of Fortune 500
    executives and leading entrepreneurs
    o average individual salary on LinkedIn
      is $109,000

o   On LinkedIn your can:
    o Post a profile and resume
    o Connect with colleagues
    o Share professional recommendations
    o Find jobs
    o Forums to demonstrate expertise and
      find answers
o   Microblogs are blogs limited
    to a sentence or two (about 140
    characters)


    o People use microblogging to
      promote themselves, share
      content and follow friends,
      celebrities and brands

    o Companies use it for marketing,
      public relations and customer
      service by giving their brand a
      voice within the community
o   share timely information
o   promote useful content including
    resources, contests, deals, etc.
    (not just your own)
o   personify your brand
o   connect with your customers and
    develop leads
o   build credibility and influence
o   listen to consumer buzz
o   research competitors
o   network and learn from experts in your
    field
Twellow = Yellow Pages of Twitter
o   Video sharing sites let you
    upload videos and share
    them with people.

o   They’re a perfect
    repository for video blogs,
    taped seminars, witty
    Power Points, commercials,
    how-to’s and a behind-
    the-scene look at your
    organization.
o   helps you gain exposure and
    direct traffic back to your
    website

o   sparks interest without a hard-sell

o   videos can be low-fi and cheap
    to produce - immediacy and
    content is more important than
    quality.

o   videos can be a place to
    showcase your leadership in a
    field, and spread customer
    testimonials
o   Photo sharing sites give
    you a place to upload
    and organize your
    photos

o   You can invite friends
    to check out your
    photos and people
    can find your photos
    by searching for the
    keywords (tags) you
    apply to your photos.
o   detail the launch of a new
    product, from initial
    sketches to the launch
    party

o   promote special events,
    charitable campaigns, and
    awards ceremonies

o   provide an inside look at
    your organization, making it
    appear glamorous, busy,
    fun, or innovative
o   A podcast is a series of
    audio or video files which is
    distributed by syndicated
    download to your
    computer, for use on an
    MP3 player or computer.

o   Podcasts can be simple
    recordings of
    conversations,
    presentations, or interviews

o   They’re a chance to
    provide build an audience
    around your brand or
    message.
o   A file-sharing site is a series of presentation in
    PPT, PDF, Word format which is distributed by
    syndicated download to your computer, for
    use on a presentation software.

o   File-sharing can be simple notes of training,
    seminar, conferences, and workshop.

o   Excellent tools to share knowledge and
    thought leadership
o   A blog is a website with
    regular entries of
    commentary or news

o Blogs serve to establish
    your company as
    transparent, relevant,
    active, and expert.
o   engage in dialogue with
    your customers

o   improve your search engine
    visibility

o   promote product launches
    and events

o   gain expert status by
    providing useful tips
Article Submission and Crowd Sourcing Tools
                    Social Media Monitoring
                  Social Media Aggregation
                 Social Media Measurement
      Social Media Community Growth Tools
              Social Media Knowledge Base
www.ezinearticles.com
www.wikipedia.com
www.smashwords.com
www.feedbackfarm.com
www.proprofs.com
www.animoto.com
www.ustream.com
www.socialmention.com
Professional -
www.jamiq.com
www.hootsuite.com
www.hootsuite.com
www.hootsuite.com
www.google.com/analytics
www.klout.com
www.twitalyzer.com
Facebook Connect
OpenID
Mobile Web
Mass Invite (not Mass Broadcast)
Social Network
(www.socialengine.net)
Mashable – www.mashable.com
www.socialmediab2b.com
Leveraging social media for your marketing strategy

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Leveraging social media for your marketing strategy

  • 2. Andrew Chow a.k.a Ideasandrew  Founded  Ideamart (S) Pte Ltd since 1994 . Ideas & Concepts since 2002  Table For Six since 2008  Education  Thames Valley University, UK  Membership  SACEOS member 2004  Business Awards  STB Business Award – Most Innovative Marketing Initiative award 2007  Spirit of Enterprise 2008  Successful Entrepreneur 2010  Certification  NLP Practitioner  Certified Life Coach  Forte  PR Strategic Counsel, Implementation & Monitoring  Social Networking / Social Media Strategy  Brand Management Consultancy  Personal Branding  Professional Affiliation  Approved NCSS Training Provider  WDA ACTA-certified
  • 3. Andrew Chow a.k.a Ideasandrew Social Networking Facebook - http://www.facebook.com/#!/AndrewChowKokWah Plaxo http://ideasandrew.myplaxo.com/ Linkedin - http://sg.linkedin.com/in/ideasandrew Social Media Sharing Flickr Collection - http://www.flickr.com/photos/ideasandrew/ Youtube Channel - http://www.youtube.com/user/ideasandrew Slideshare - http://www.slideshare.net/ideasandrew Podomatic - http://ideasandrew.podomatic.com Social Blogging / Micro-blogging Twitter - http://twitter.com/Ideasandrew Wordpress – www.andrewchow.sg Social Collaboration Wikipedia - http://en.wikipedia.org/wiki/User:Ideasandrew Meet up - http://www.meetup.com/members/11966314/ More than 150 interviews/feature in 5 years from local and international media
  • 4. Differentiate the Internet with New Internet Embracing Social Media Lifestyle Mastering Social Media Content, Conversation and Communities Social Media Ethics and Etiquette The Myths of Social Media
  • 5.
  • 6. Google : Search (You look for information) Social Media : Share (Information look for you)
  • 7. Social Media = New Internet = Live Communication
  • 8.
  • 9.
  • 10. o Learn what people are saying about you o Create buzz for events & campaigns o Increase brand exposure o Identify and recruit influencers to spread your message o Find new opportunities and customers o Support your products and services o Improve your search engine visibility o Gain competitive intelligence o Get your message out fast o Retain clients by establishing a personal relationship o Be an industry leader – not a follower
  • 11. Reach Engagement & Influence o Website visits / views o Sentiment of reviews o volume of reviews and comments and comments o Brand affinity o Incoming links o Commenter authority/influence Action & Insight o Time spent o Sales inquiries o Favourites / Friends / Fans o New business o Viral forwards o Customer satisfaction o Number of downloads and loyalty o Marketing efficiency
  • 12. Resources required for social media may include: o Strategic consultation o Training o Creating content o Integrating tools o Distributing content o Relationship management o Measuring value
  • 13.
  • 14. | Social Media | Content { What’s happening in the world? } { What can I do with it? } { Is this real, useful, relevant? } { How do I maintain Control? – You CAN’T }
  • 15. Content Original Co-created User-generated
  • 16. Something Exclusively Yours! Original Your Creativity!
  • 17. Others Contribute to what you have started Co-created Exposes a Problem/ Asks a Question Solves a Problem/ Answers a Question Propose a Solution / Enrich an Answer Verify a Solution / Test an Answer Value Adding !
  • 18. Others generate new Content about your brand Entirely on their own User-generated Value Creation !
  • 19.
  • 20. 600 years to watch all videos (2011 – 2611)
  • 21. 5,000,000,000 70% of people on earth has a photo in Flickr
  • 22. 700,000,000 If FACEBOOK is a Country, It will be the 3rd largest Country In the World (after China & India)
  • 23. | Social Media | Context (Conversation) (What’s there to talk about?) (How do I conduct myself on social media?)
  • 29. | Social Media | Contacts (Community) { Who am I meeting? } { Where can I find them? } { What do they know? } { When are they moving on? } { Why do I need to know them? }
  • 31. Peers
  • 33. FaceBook – The King of Social Networking LinkedIn – The network of connection, recommendation and sharing Twitter – The Brand Directory of Social Media Youtube – The Social Coffee shop for Social Commercial Flickr – The Open Album Podcast : Personal On-demand Broadcast Slideshare – The platform to share your knowledge, Sell your expertise Blog – The corporate dairy every company needs
  • 34. o Fastest growing social network in emerging countries (China, India, Brazil) (700 million members) o Powerful tools to engage and understand your audience: o Brand pages o Custom applications o Targeted advertising o Audience insights/metrics o Opinion polls
  • 35. o Your brand’s homepage on Facebook. o Allow you to post photos, videos, events and other messages. o Users interact with you by o Becoming fans o Commenting on your posts o Participating in discussions o Post photos to your page o Fans see your page updates in their newsfeed
  • 36. o Contains profiles of Fortune 500 executives and leading entrepreneurs o average individual salary on LinkedIn is $109,000 o On LinkedIn your can: o Post a profile and resume o Connect with colleagues o Share professional recommendations o Find jobs o Forums to demonstrate expertise and find answers
  • 37. o Microblogs are blogs limited to a sentence or two (about 140 characters) o People use microblogging to promote themselves, share content and follow friends, celebrities and brands o Companies use it for marketing, public relations and customer service by giving their brand a voice within the community
  • 38. o share timely information o promote useful content including resources, contests, deals, etc. (not just your own) o personify your brand o connect with your customers and develop leads o build credibility and influence o listen to consumer buzz o research competitors o network and learn from experts in your field
  • 39. Twellow = Yellow Pages of Twitter
  • 40. o Video sharing sites let you upload videos and share them with people. o They’re a perfect repository for video blogs, taped seminars, witty Power Points, commercials, how-to’s and a behind- the-scene look at your organization.
  • 41. o helps you gain exposure and direct traffic back to your website o sparks interest without a hard-sell o videos can be low-fi and cheap to produce - immediacy and content is more important than quality. o videos can be a place to showcase your leadership in a field, and spread customer testimonials
  • 42. o Photo sharing sites give you a place to upload and organize your photos o You can invite friends to check out your photos and people can find your photos by searching for the keywords (tags) you apply to your photos.
  • 43. o detail the launch of a new product, from initial sketches to the launch party o promote special events, charitable campaigns, and awards ceremonies o provide an inside look at your organization, making it appear glamorous, busy, fun, or innovative
  • 44. o A podcast is a series of audio or video files which is distributed by syndicated download to your computer, for use on an MP3 player or computer. o Podcasts can be simple recordings of conversations, presentations, or interviews o They’re a chance to provide build an audience around your brand or message.
  • 45. o A file-sharing site is a series of presentation in PPT, PDF, Word format which is distributed by syndicated download to your computer, for use on a presentation software. o File-sharing can be simple notes of training, seminar, conferences, and workshop. o Excellent tools to share knowledge and thought leadership
  • 46. o A blog is a website with regular entries of commentary or news o Blogs serve to establish your company as transparent, relevant, active, and expert.
  • 47. o engage in dialogue with your customers o improve your search engine visibility o promote product launches and events o gain expert status by providing useful tips
  • 48. Article Submission and Crowd Sourcing Tools Social Media Monitoring Social Media Aggregation Social Media Measurement Social Media Community Growth Tools Social Media Knowledge Base
  • 49.
  • 57.
  • 60.
  • 64.
  • 68.
  • 72. Mass Invite (not Mass Broadcast)
  • 74.