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Digital Marketing
Future = Convergence
Pitching vs Engaging
Reporting vs Sharing
Authority vs Authencity
Campaign vs Collaboration
Database vs Network
Content is KING



                  Original




Co-created



                             User-generated
Conversation is QUEEN
• Attitude : Be Social, not just Professional
  – Listen before you speak
  – Transparency & Honesty
  – Share before Selling
  – Be Personable, Not Personal
Conversation is QUEEN
• Response : Know what you are in for
  – Form a task force
  – Develop a Response Strategy Map
  – See criticism as an opportunity
Community is your ARMY
– Where?
  • Niche Business-Social Network
  • Community of selected stakeholders
   • Staff network
– How? (Crowd Sourcing)
  • Collaboration
  • CRM
  • Virtual Workplace/Boardroom discussion
Corporate Challenges
•   CEO Blog – Personal Branding in B2B business
•   Internal communication – Staff dialogue
•   System integration (is everyone else ready?
•   Social Media policy (corporate governance)
•   KPI and Dashboard leading to ROI (How are
    we measured?)
Compatibility is your KINGDOM
• Mobile versions (iphone/ipad/Desktop)
• Open ID : Sign up made simple
• Foursquare : Location based marketing with
  feedback
• Twitter : Open Chat 24/7 (forget email, let’s
  open up the chat!)
Andrew Chow a.k.a Ideasandrew

                  Social Networking
                         Facebook - http://www.facebook.com/#!/AndrewChowKokWah
                         Plaxo http://ideasandrew.myplaxo.com/
                         Linkedin - http://sg.linkedin.com/in/ideasandrew

                  Social Media Sharing
                         Flickr Collection - http://www.flickr.com/photos/ideasandrew/
                         Youtube Channel - http://www.youtube.com/user/ideasandrew
                         Slideshare - http://www.slideshare.net/ideasandrew
                         Podomatic - http://ideasandrew.podomatic.com

                  Social Blogging / Micro-blogging
                         Twitter - http://twitter.com/Ideasandrew
                         Wordpress – www.andrewchow.sg

                  Social Collaboration
                         Wikipedia - http://en.wikipedia.org/wiki/User:Ideasandrew
                         Meet up - http://www.meetup.com/members/11966314/



More than 200 interviews/feature in 6 years from local and international media

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B2B Digital Marketing on Social Media

  • 8. Content is KING Original Co-created User-generated
  • 9. Conversation is QUEEN • Attitude : Be Social, not just Professional – Listen before you speak – Transparency & Honesty – Share before Selling – Be Personable, Not Personal
  • 10. Conversation is QUEEN • Response : Know what you are in for – Form a task force – Develop a Response Strategy Map – See criticism as an opportunity
  • 11.
  • 12. Community is your ARMY – Where? • Niche Business-Social Network • Community of selected stakeholders • Staff network – How? (Crowd Sourcing) • Collaboration • CRM • Virtual Workplace/Boardroom discussion
  • 13. Corporate Challenges • CEO Blog – Personal Branding in B2B business • Internal communication – Staff dialogue • System integration (is everyone else ready? • Social Media policy (corporate governance) • KPI and Dashboard leading to ROI (How are we measured?)
  • 14. Compatibility is your KINGDOM • Mobile versions (iphone/ipad/Desktop) • Open ID : Sign up made simple • Foursquare : Location based marketing with feedback • Twitter : Open Chat 24/7 (forget email, let’s open up the chat!)
  • 15. Andrew Chow a.k.a Ideasandrew Social Networking Facebook - http://www.facebook.com/#!/AndrewChowKokWah Plaxo http://ideasandrew.myplaxo.com/ Linkedin - http://sg.linkedin.com/in/ideasandrew Social Media Sharing Flickr Collection - http://www.flickr.com/photos/ideasandrew/ Youtube Channel - http://www.youtube.com/user/ideasandrew Slideshare - http://www.slideshare.net/ideasandrew Podomatic - http://ideasandrew.podomatic.com Social Blogging / Micro-blogging Twitter - http://twitter.com/Ideasandrew Wordpress – www.andrewchow.sg Social Collaboration Wikipedia - http://en.wikipedia.org/wiki/User:Ideasandrew Meet up - http://www.meetup.com/members/11966314/ More than 200 interviews/feature in 6 years from local and international media