1. COMPANY PROFILE

2. Corporate Profile
“Providing
comprehensive
security solutions
for corporate,
industrial, and
diplomatic clients
throughout India.”

3. Beginnings
Founded in 1998, Ace Technologies began with a singular
goal: To provide security systems integration, service and
support to multinational clients in India. Pursuing this
vision, ACE today has evolved into an internationally
managed enterprise with operations spanning all over India
and has the unique ability to provide support for our
clients’ security needs throughout India.

4. What We Do
Electronic Risk Management Systems and Related Services
ACE technologies is the leading security systems
integrator in India. Focused on building long-term security
partnerships with our clients, ACE offers professional
security system consultation, design, project
implementation, service and maintenance on new and
existing systems.

5. Project Management with Superior Relationship
Management
ACE’s skilled project team put all his efforts to accomplish
customer project and design unique solutions that meet
clients’ corporate standards, needs and budgetary
concerns.
Product Line Range
ACE’s product experience extends to every major
security product manufacturer in the world, including
Lenel, GE Cisco, S2, HID, Bosch, Axis, Panasonic, Pelco,
Sony, Ingersoll-Rand, and Assa Abloy.

6. Customized Services
ACE provides best services that fit our customer’s needs,
expansion and expectations which are Key Account Premier
Services and Professional Services.

7. How We Do It
With an unending commitment to our clients, ACE
approaches each individual project in the same way: close
personal contact during the conceptualization and design
stage, extensive project documentation prior to and during
implementation, professional project documentation prior
to and during implementation, professional project
management, consistent, comprehensive and caring
customer service procedures. This has lead to ACE having
over 1000 client sites throughout India.

8. Commitment to Excellence
Solid Industry Experience
_________________________________________
With 12 years of industry
experience as a security solutions
provider for Multinational
enterprises in Asia Pacific, our
expertise in system design,
implementation, and customer
service, Ace Technologies is one
of the most well-known and
recognized names in the market
today.

9. Skilled Security Professionals
___________________________________________
ACE’s multinational team is made up of
professionals from diverse technical,
cultural, and management disciplines,
leading to a more creative, innovative
work environment. At ACE we
emphasize the professional
development of our employees,
providing them with the opportunities
to continuously improve their security
skills and knowledge through internal
and external company-funded training,
ultimately providing our clients with
the informed, professional working
partners which they deserve.

10. Wide spectrum of products
___________________________________________
______ ACE’s product experience allows us
to integrate security components,
from a broad range of product
lines, including GE, Cisco, S2, HID,
Bosch, Axis, Panasonic, Pelco, Sony,
Ingersoll-Rand, AMAG and Abloy. A
competitive advantage over other
systems integrators, ACE is not
limited to a single product line,
giving us an unbiased ability to
recommend and provide our
clients with a wide range of
customized solutions.

11. Direct Access to Global Manufactures
__________________________________________
ACE has built strong
relationships with industry-
leading security manufactures
and suppliers around the
world. In the event of technical
problems, ACE can draw on
this support to ensure
technical system problems are
resolved quickly and efficiently

12. Global Management & Services
__________________________________________
With the largest presence of any
security systems integrator in India,
ACE has the exceptional ability to
provide multi-city, simultaneous
project implementation to our clients
in India. Conducting business with a
long-term vision and strong
commitment to customer service, we
place great emphasis on providing our
clients with high quality service from
initial contact stage all the way
through to project delivery and after-
sales services. Complete customer
satisfaction is our top priority!

13. 6-Step Project Process
ACE adopts a 6-Step approach to implementing a
comprehensive security solution that is practical, efficient
and affordable.
1. Consultation A • Thorough analysis of your existing
C risks and future needs.
C • Risk assessment at your existing or
O planned facility.
N • Learn about your security concerns
T and ideal solutions.
• Define security measures that will
address your requirements and
risks

14. 2. Design M • Create a complete technical
A architecture of your custom
N security solution.
A • Prepare detailed proposal which
G outlines the specifications and
E costs of the ACE recommended
R security solution.
• Provide comprehensive
maintenance options.

15. 3. Project & P • Sales Consultant passes project
Implementation R details to the Systems Team.
O • Multiple departments coordinate
J internally in order to deliver the
E project on-time, on-budget, and
C according to the highest standards.
T • Project Team coordinates
efficiently with any outside parties
involved in the project.

16. 4. Testing & M • ACE’s systems Team works closely
Commissioning A with your staff to program your
N system according to your desired
A standards.
M • System reactions, card users, time
E schedules, integration techniques,
N and reporting standards are
T implemented.
• Any complex integration with second
or third-party applications and
systems is undertaken at this time,
including fire and emergency, HR
database integration, and back-up
power systems.

17. 5.Comprehensive System C • Clients are trained on daily
Administration U administration and operation of the
Training S system according to their position
T and scope of responsibility.
O • Comprehensive system
M documentation, software and
E hardware warranties, and licenses
R are presented to the client.

18. 6.Service & Maintenance S • ACE-Client project handover occurs.
E • ACE’s Customer Service Team initiates
R the annual service and maintenance
V agreement.
I • 24-hour bilingual service and support
C line is given to the client, including
E contact details for local service office
and customer service representative.
• Routine maintenance scheduled and
completed according to the service
and maintenance contract.
• System upgrades, expansions or
alterations handled by the Customer
Service Team during the service and
maintenance period.

19. Customer Service
ACE conducts business with a long-term vision. We
recognize that our relationship with our clients will
continue beyond project delivery and we are committed
to providing you with the best customer service and
support throughout your experience with ACE.
Our Professional Customer Service Support is Available
24-hour a day.
•Support no. 022 40228348 / 9820408344 /
9819997685

20. ACE’s customer service department includes a team of
experienced field service technicians and engineers
available for emergency assistance, routine
maintenance and system training.
ACE’s Service and Maintenance plans are designed with
your company’s needs in mind, offering a 100%
guarantee on both quality of workmanship and products
during the first year, free of charge. For additional years,
ACE is proud to offer an unprecedented extended
product warranty guaranteeing your critical system
components for years to come.

21. Maintenance Plans
ACE provides a range of customizable maintenance plans to
fit your needs and budget. The first year of service and
maintenance is included in all ACE installations at the Silver
Service level.
SILVER GOLD PLATINUM
Extended Product Extended Product Extended Product
Warranty Warranty Warranty
24- hour support for 24- hour support for 24- hour support for
system failure system failure system failure

22. SILVER GOLD PLATINUM
Guaranteed 24- hour Guaranteed 8- hour Guaranteed 4- hour
response time on response time on response time on
normal service calls normal service calls normal service calls
Guaranteed 8- hour Guaranteed 4- hour Guaranteed 2- hour
response time on response time on response time on
emergency service emergency service emergency service
calls calls calls
2 annual routine 4 annual routine 6 annual routine
maintenance visits maintenance visits maintenance visits
Remote maintenance Remote maintenance Free replacement of
for equipment for equipment consumable
covered when covered when components
possible possible (batteries, break
glass, etc.)

23. SILVER GOLD PLATINUM
Max. 2 programming Max. 4 programming Free unlimited
changes per year changes per year programming
changes
Complimentary ID Complimentary ID Complimentary ID
card design card design card design
1 bilingual systems 2 bilingual systems Free unlimited
training training bilingual systems
training.
Free security Free security Free security
consultation consultation consultation
N.A. N.A. Future purchase
discount

24. Customer Reference List
A.A.Architects Carvana Traders Global Vision
Associated Champak Steel & Securities Pvt.Ltd.
A. C. Repair- Logic Engg. Globotech India
Enterprises Comp Doctor Glorious Digital
Aditya Infotech Ltd. Comp Shop Solution Pvt. Ltd.
Adobe Builders Cradle Technologies Gomtesh Electronics
Aesthetix Solutions Cybersites India Gurava Creations
Ajanta Clinic Technologies Pvt. Ltd. Gypsum Traders
Arab wing Dalmiya Sarees Gyan Ganga School
Armstrong Utilies Pvt.Ltd. Haryana Foundation &
Solutions Pvt. Ltd. Daylight Developers Research Center
Art Weavers Pvt.Ltd. HP Technologies
Asian Builders Dell India Pvt. Ltd. Info Lasons
Balar Export Dinki Prints Innovative Solutions

25. Benktesh Synth Durga Rest. & Bar Intel Service Center
Processors Pvt.Ltd. Aditya Infotech Intercontinental
Bharat Tin Work Fairdeal Electronics JVP Manufacturing
Binayak Processors Fairways Corporation Company
Pvt. Ltd. Falcon Enterprises Kapasi co. op.
B- Tech System & Fine food Housing Society Pvt.
Services Fred Estates Ltd.
Captus Financial Galaxy Enterprises Kapu Gems
Services Gayatri Electronicals Kerron Marketing
K. G. K. Enterprises Mixeatt Appliance Prithvi Steel & Engg.
Kiran Agencies M/S Investor Shoppy Co.
Kirti Kumar Desai Nail Art Quickheal
Kratee E- commerce National Refactory Technologies Pvt. Ltd.
& Consulting Ltd. Company Rachna Art
Krishna Processors & National Refactory R.A.Creations
Industries Pvt. Ltd Corporation Raj Builders
Lagacy Art Gallery – Neelgiri Electricals Ramesh Trading Co-
Resi Neha Art Printers operation

26. LIC of India Neotric Investment Reddy Construction
Lighting Interprises & Trading Company co.
Pvt. Ltd. New life Church Reliance Staffing
Lookman Electroplast Norvicson Services
Industries Ltd. Advertising Riddhi Siddhi
Maihar Shipping Pac Export Realtors
Agency Pal Properties & RMR Technologies
Malhotra Son Hotels Pvt. Ltd. Royal Education
Mark It Solutions Patrawala Society
Pvt.Ltd. Patson Paints R.S.AGARWAL &
Megaherte India Prahladrai Jain & Associates
Milan Electric Sons Sadhana Engineering
Corporation Prakhar creations Corporation
Mind Spa Precursor Saicon Steel Pvt. Ltd.
Mital Poyplast Electronics & Sarda Soni
Pvt.Ltd. Computers Expert Associates
Shikhar Movies Ltd. S.G.Computers
Shital Enterprises Sun Cosmeceutical Shabbir Inspat Pvt.
Pvt.Ltd. Ltd.

27. Shiva Bleachers Sunshin Bag’s Vidya Bhumi
Pvt.Ltd. Suvidha Complete Public School
Shiv Simran trading Family Shop Vigyan
co. Swift Metal & worldwide
Shree Balaji Tube Pvt.Ltd.
Enterprises Taj Online Pvt. Ltd. Vikas Andhale
Shree Shayam Team Telesystems Voradyes &
Investments The mind Spa Pvt. Pigments Pvt.
Shree Shyam Textile Ltd. Ltd
Side walk Systems The Teenager Zaicom
Silver Wing Mag. Electronic
Investment & Tridat Pvt.Ltd.
Trading Co. Pvt.Ltd. Technologies
Sintbush India Unitech Systems
Pvt.Ltd. United Travel Links
S.K.Jain & Co. & Forex Pvt.Ltd.
SMT. Laxmidevi Universal
Gajanan Manav Engineering Co.
Kalyan Trust Vaibhav Steel

28. Sound Valiant Glass
Theaters Work Pvt.
Star Reporter Ltd.
Stationors Veetrang
Selection Holding
Steelite Co.Pvt.Ltd.
Business Venturi
Center Wireless
Styam Impex Vidhant
Pvt. Ltd. Travels