3. What is OMS?
OMS, suposed the digitization of healthcare
processes, and a nationwide intranet for our
country, Spain.
With that, we are trying to solve problems in
the health system as re-testing, lack of
specialists from different patient profiles
(operations, allergies ...).
This will create a profile useful for the whole
territory, and available in all hospitals and
medical centers.
4. Hypothesis
Spanish Health Care Public System has an
Information System that does not work
efficiently. Clinic patient information is not
shared between regional states.
If you have surgery in Andalusia, a regional
state in the south of Spain, any hospital in
Madrid will not have any medical records
about it. Protocols for requesting medical
tests are not well defined, sometimes they
repeat the same tests several times.
5. Experiments
Interviewing patients and doctors.
In conclusion the respondents have positively
valued:
Cost and time savings requesting information
about patients.
Avoid repeating unnecesary medical tests.
Provide access to patients to consult their
results and request for appointments or
medical tests.
Performing a search in google in order to
find documentation about health care public
systems and their information systems.
6. Results
Interoperability: each regional state has their
own information system.
Fault tolerance
Procedures are complex
Accessibility: medical history is accesible only
from the hospital that stores it.
Property of medical history: belongs to
patients, except notes of medical
professionals.
7. Main impediments to change are
interoperability between hospitals and
information systems, economic situation and
learning effort.
Skills of management team
Communication with the patient
More information for the patient: The 76,1% of
patients, specially cronic patients, consider that
this system could help them to solve their dubts
and get more data.
Important problem with sanitary costs. Spanish
Govern has decreased the budgets due to the
crisis.
8. New Hypothesis
Citizens need better platforms to communicate with
the medical system. A more agile and efficient
platform, which saves costs and time.
For exemple, it would avoid overcrowding in
emergency centers, providing faster diagnosis in
primary care centers, avoiding waiting lists for
diagnostic tests, reducing visits to multiple centers
and specialists, etc.
Doctors need to access to the information from
anywhere, from several kinds of devices. The system
will provide more effective and safe medical diagnosis
tools, enabling them to analyze a wider range of
problems, causes, consequences, effects, etc. and
quickly decide the most appropriate treatment for
the patient.
Keep citizens informed and attended prevent
unnecessary use of the health system.
9. Schule
Key Resources Value Propositions
It is essential to have a -Cost and time savings
qualified team to set up requesting information
a good project: about patients.
- Engineers - Avoid repeating
- Doctors unnecesary medical
- Nurses tests.
- Provide access to
- Public relations
specialized in politic patients to consult their
relationships and med. results and request for
appointments or medical
tests.
10. Customer Segments Cost Structure
- Professionals working - Network, servers,
in Health Services management
- Hospitals - Salaries for employees
- Department of Health - Marketing campaings
- Private medical to attract gonverments
centers and private hospitals
To sum up, departments The investment is
who need and want an focused, at the
efficient system to beginning of the
manage all the analysis project, on create the
and complementary programe.
explorations that a
patient requires.
