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What’s your digital DNA?
• K
  Koen Vervoort
       V      t

•   ‐ over 10 years experience in operational management
•   ‐ responsible for endusers within former i‐City
•   ‐ panelmanager within iLab.o
•   ‐ focus on operational issues communication & privacy
      focus on             issues, communication & privacy

• Tim Valaert

• ‐ studied Communication Science & business economics in Ghent
• ‐ panelmanager within iLab o
    panelmanager within iLab.o
• ‐ focus on data analysis & methodology
Who are we?
                   are we?


One of the three Ilabs from IBBT with a focus on:

• Setting up a large scale trial outside a lab environment
• Giving representative users the oppurtunity to test ICT 
  innovation in their d l environment
                 h daily
• Using the correct methodology for the most reliable
  results
  res lts
• Managing & coördinating Living Lab‐projects
Panel Management?


•   1) External recruitment & field work
    1) External recruitment & field work
•   2) Building up panel database
•   3) Recruitment without field work
•   4) SPOC & coaching in living labs
    4) SPOC & coaching in living labs
What?
• A half yearly survey: wave 1 contains 1260 
  p p
  people
• Asks which mediatechnologies you possess, 
  and how
  and how you use them
• Mediatechnologies?
  – TV, Telephone, Computer, Internet, Gaming, 
    Others
Why?
1) Building up a panel database to create a 
   p
   permanent panel, which can be mobilized
                p
   into new media & ICT living labs
2) Obtaining
2) Obtaining essential sources of information for
                                of information
   IBBT & his partners as 
   ‐ a guide for future media research 
   ‐ starting point for new projects
              point for
How?
• CAPI interview (901 offline, 356 online)
• Quota for representativeness based on
  Quota for
  NIS/ADSEI‐ numbers for 2008
• P
  Preparation &
           i & methodology OK?
                    h d l
               Hit the road !!!(especially markets)
Results
• Did you know that?
  – 1 in 4 sends more than 20 SMS each day y
  – 63% is a member of at least 1 SNS
  – Hotmail leads Gmail 65% to 51 8%
    Hotmail leads        65% to 51,8%
  – 12,7% dowloads illegaly (liars…)
  – 1 in 4 watches the news daily on the regional
    channel
  – 23% doesn’t have a clue how much they are 
    p y g
    paying for the internet 
Results
• 5 profiles
  – Onliners
  – (Mobile) funseeker
  – Digital omnivore
    Digital omnivore
  – Traditional media user
  – Mediafoob
Results
• Website 
• Bezitstabel
What s in it
              What’s in it for U?
• Use our panel database
  – Privacy
          y
  – SPOC
• W ki
  Work in process: Llada
                    Ll d
  ‐ Living Lab Aggregated Data Analyser
         g      gg g               y
Thanks f l
 h k for listening!
                  !

  Any
  A questions?
         i ?

  Koen Vervoort: Koen.Vervoort@IBBT.be (tel 011‐268469)
    Tim Valaert: Tim.Valaert@IBBT.be (tel 09‐3314863)

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20100626 Friday Food

  • 2. • K Koen Vervoort V t • ‐ over 10 years experience in operational management • ‐ responsible for endusers within former i‐City • ‐ panelmanager within iLab.o • ‐ focus on operational issues communication & privacy focus on issues, communication & privacy • Tim Valaert • ‐ studied Communication Science & business economics in Ghent • ‐ panelmanager within iLab o panelmanager within iLab.o • ‐ focus on data analysis & methodology
  • 3. Who are we? are we? One of the three Ilabs from IBBT with a focus on: • Setting up a large scale trial outside a lab environment • Giving representative users the oppurtunity to test ICT  innovation in their d l environment h daily • Using the correct methodology for the most reliable results res lts • Managing & coördinating Living Lab‐projects
  • 4. Panel Management? • 1) External recruitment & field work 1) External recruitment & field work • 2) Building up panel database • 3) Recruitment without field work • 4) SPOC & coaching in living labs 4) SPOC & coaching in living labs
  • 5. What? • A half yearly survey: wave 1 contains 1260  p p people • Asks which mediatechnologies you possess,  and how and how you use them • Mediatechnologies? – TV, Telephone, Computer, Internet, Gaming,  Others
  • 6. Why? 1) Building up a panel database to create a  p permanent panel, which can be mobilized p into new media & ICT living labs 2) Obtaining 2) Obtaining essential sources of information for of information IBBT & his partners as  ‐ a guide for future media research  ‐ starting point for new projects point for
  • 7. How? • CAPI interview (901 offline, 356 online) • Quota for representativeness based on Quota for NIS/ADSEI‐ numbers for 2008 • P Preparation & i & methodology OK? h d l Hit the road !!!(especially markets)
  • 8. Results • Did you know that? – 1 in 4 sends more than 20 SMS each day y – 63% is a member of at least 1 SNS – Hotmail leads Gmail 65% to 51 8% Hotmail leads 65% to 51,8% – 12,7% dowloads illegaly (liars…) – 1 in 4 watches the news daily on the regional channel – 23% doesn’t have a clue how much they are  p y g paying for the internet 
  • 9. Results • 5 profiles – Onliners – (Mobile) funseeker – Digital omnivore Digital omnivore – Traditional media user – Mediafoob
  • 11. What s in it What’s in it for U? • Use our panel database – Privacy y – SPOC • W ki Work in process: Llada Ll d ‐ Living Lab Aggregated Data Analyser g gg g y
  • 12. Thanks f l h k for listening! ! Any A questions? i ? Koen Vervoort: Koen.Vervoort@IBBT.be (tel 011‐268469) Tim Valaert: Tim.Valaert@IBBT.be (tel 09‐3314863)