You have a business to run; you rely on your IT. You need a Strategic Technology Partner who is committed to helping you get the best for your business from your IT systems, applications and processes. We strive to maintain the capabilities, skills, commitment to partnership and honesty that customers have come to trust and value so highly over the years

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Corporate Overview

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“EACS understands the
direction your
business needs to
move in and advises
you accordingly. If
necessary they will
help every step of the
way in achieving your
goals. However, once
achieved they do not
A Personal Note from the
sit back, they are
Managing Director
proactive in
continually striving to “What really differentiates EACS from other
improve your business IT service providers is our relationship-led business
in any way necessary.” ethos. This degree of understanding is not just about
Chris Young, Rapleys familiarity with IT infrastructure or software products,
but also what you do as a business, what you need
your systems and software to do for your business
and the essential role people play in bringing all
these elements together successfully.
To that end, I’ve driven the company’s development
according to five fundamental principles:
“I want to enjoy coming to work, I want my staff to
enjoy working for us, I want customers to enjoy
working with us and value us as a partner, we must
do a professional job, and we need to be profitable.”
You have a business to run; you rely on your IT.
You need a services partner to work with who is
committed to helping you get the best for your business
from your IT systems, applications and processes. We
strive to maintain the capabilities, skills, commitment
to partnership and honesty that customers have come
to trust and value so highly over the years.”
Mike Dearlove
Managing Director, EACS
www.eacs.com

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“From the outset we
knew that we needed
a partner that could
work alongside our IT
team, resolving the
more complex issues
that were outside our
own capabilities and
providing knowledge
sharing and transfer
Welcome to EACS
to ensure that we
could progress the
When you choose EACS you will receive practical, project at our own
innovative and cost-effective IT products, solutions and pace. In EACS we
services to help you achieve your business goals. A fact found our partner of
that has made us an award winning IT advisor and choice.” James
provider to a wide range of UK businesses ranging in size Bunney, IT Support
from SMEs to large corporates. Manager, British
Polythene Industries
Good IT solutions to business challenges don’t just
happen, they need to be planned, designed and
executed. At EACS, we have a track record of working
with our customers to understand their business issues
and priorities to provide best advice on IT strategy,
systems, processes and training needs.
Our aim is to help you maximise the benefit from your
technology investments, implement reliable systems, and
to be there when change is needed or to help should
things go wrong.
EACS was named “Corporate Reseller
of the Year” at the CRN Channel Awards
2009. This award recognises
excellence in the delivery of solutions,
service and support to customers.
Corporate Reseller SME Reseller Corporate Reseller SME Reseller
of the Year of the Year of the Year of the Year
2009 Winner 2007 Finalist 2005 Finalist 2003 Winner
www.eacs.com page one

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“We felt that EACS fully
understood the unique
requirements and
budget limitations of a
registered charity.
They didn’t try and
sell us solutions and
services that we didn’t
need; they put
together a cost- Services & Solutions
effective proposal that
would achieve both
The typical modern business uses a surprisingly wide range of
our immediate and technology to function. Like it or not, every business relies on
long term objectives.” mission-critical IT infrastructure – the servers, desktops and
Michael Cloete, laptops that your systems run on and your people use.
Former ICT Manager, EACS understands that your IT systems are a means to an end
– the running of your business. This means that we recognise the
CHS Group
business priority to design, implement and maintain reliable, high-
performance systems – and to provide IT products & services fully
aligned with your organisation’s needs and budget.
For some customers, we act as their ‘virtual’ IT department,
carrying out all IT related tasks, and taking overall responsibility.
For other customers, we can integrate with a customer’s existing
IT team to bring specific product, technology, analysis or project
management skills to bear. The scope of our work can be strategic,
problem or project related, or simply to cover your peaks in demand,
but always putting someone “on your side” when you need it most.
We are also able to work in partnership
with you to provide advice and guidance
on all your training needs using our
dedicated training division. We offer a
“one call” service, saving you time in locating and talking to
many different training organisations to find the course
you require. Email enquiries@harvardtraining.co.uk or visit
www.harvardtraining.co.uk for more information.
DESKTOP & APPLICATION DELIVERY VIRTUALISATION & INFRASTRUCTURE SERVICES & SUPPORT
Desktop Virtualisation & VDI Server Consolidation & Virtualisation Cloud Computing
Application Virtualisation Storage Server & Application Hosting
User Virtualisation Online/Onsite Backup Managed Services
Remote/Mobile/Flexible Working Disaster Recovery & Business Continuity Remote Systems Management
Desktop Roll Out & Migration Service Desk
Desktops as a Service CONTROL & COLLABORATION Managed Backup
Server Based Computing Messaging & Collaboration Project Management
Security & Identity Management Unified Communications Training & Skills Transfer
Thin Clients Email Archiving Licensing Consultancy
Remote Desktop Printing Systems Management Hardware Installation, Setup,
Application Acceleration Network Security Configuration & Commissioning
& WAN Optimisation Content Filtering Software Configuration & Builds
End Point Protection Product Evaluations & Pilots
Outsourced IT Services
Hardware Break Fix
page two www.eacs.com

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“As a long standing
Microsoft Gold
Partner, EACS delivers
on their promise of
practical, cost
effective IT solutions.
Their team of
professionals are
highly skilled and have
Our People knowledge across a
wide range of IT
disciplines. Whatever
The EACS ‘edge’ is all about people and ours are skilled, well
your IT needs are,
trained, long serving and highly motivated.
EACS is a great
When you work with EACS you will be assigned a dedicated
partner to have by
Account Team consisting of an Internal and External Account
Manager, so you have consistent access to knowledgeable people. your side”.
Steve Clayton,
Our Technical Team is divided into solution areas each with
highly trained and qualified consultants, engineers and sales Storyteller, Microsoft
specialists. They are dedicated to continuously improving their
product, service and solution skill sets and strengthening
partner relationships. By focusing each team on a specific area
we ensure that delivery is completed by those with the right
credentials rather than relying on a small group of people that
are expected to know everything. We are often able to bring a
fresh perspective on projects and offer creative solutions for
solving challenges based on our experience.
We hope you will get to know our whole team and encourage
you to attend the free seminars and workshops we run
throughout the year. As well as giving you the opportunity to
learn more about solutions and see demonstrations you can
catch up with your account team and talk to our partners.
EACS also has an ongoing programme of social events which
you are encouraged to attend - we have introduced many
customers and partners at these over the years.
Strategic Technology Partners
To help deal with the diversity of systems and products we
support, we actively manage a series of key relationships with
strategic partners. We pride ourselves on the partnerships
EACS has built over the years with many of the market leading
manufacturers, allowing us to provide our customers with the
very highest levels of advice, expertise and service quality.
www.eacs.com page three

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"The big difference
with EACS is how our
relationship has
matured and
developed over the
years. We can rely on
them to look after us
and anticipate our
needs even before we
see them ourselves. Our Customers
This type of
relationship can only
subsist when a level of At EACS we know it is not just about providing the
best-of-breed product, service or solution; it’s also
understanding and
about working in true partnership. Above all else, we pride
trust exists between
ourselves on our excellent customer experience. This is
the two parties" evident through the long-term relationships we have
Brian Leslie, established with many of our customers, some of
General Dynamics whom we have been partnering for over 17 years.
We very much value the feedback provided by our
customers and fully understand that we would not be where
we are today were it not for their help along the way.
We appreciate that the IT products, services and solutions of
today's world are often complicated and require in depth
investigation to find out if they're suitable for your company.
Optimise IT is our annual Strategic IT Solutions Update and
Open Day designed to provide you with a focused opportunity
to learn how leading edge technology and solutions can help
improve your business. You can join IT Managers and business
decision makers to see live demonstrations, hear insightful
keynote speeches, select from focused breakout sessions
and visit a wide range of exhibitors.
EACS in the Community
Over the years EACS has been proud to show our support to
a number of charities, local businesses and sports teams.
Whether this is by providing prize donations, sponsorship or
our employees participating in events. This includes
sponsoring the Young People of the Year (YOPEY) Awards
every year since 2008 and taking part in Byte Night - the IT
industry’s annual sleep out in support of Action for Children.
page four www.eacs.com

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Our Customer List Includes: “We knew that we had
tight deadlines for what
was a major
Large Enterprises
infrastructure project, so
to help us through the
learning curve, we
involved our long-term IT
partner EACS to help us
deliver the project. We
regularly shared
information on risks,
issues and assumptions
as the project went on.
SMEs By pulling together a
team from Essex, EACS
and Microsoft, we also
made use of bright ideas
and lateral thinking to
get even more benefit”
Sagar Roy, Assistant
Head of IT Operations,
Essex Police
Not for Profit & Public Sector
Registered Charity No 1069284
Thera Trust ®
To request a copy of the EACS Customer Reference Pack,
please do not hesitate to call on 0845 3379 146 or e-mail:
information@eacs.com
www.eacs.com page five

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Contact Us
If you would like to discuss how EACS can help make technology
more effective in your business, or to understand more about any
particular product, solution or service, please do not hesitate to
contact our team of dedicated staff at:
EACS Limited
Head Office: 7 Ramsay Court, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire PE29 6FY
Tel: 0845 3379 146 Fax: 0845 3379 147 Email: information@eacs.com Web: www.eacs.com
EACS is a registered Ltd company, number 2913587
Follow us on @EACSLTD