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Email’s Role in a World
Gone “Mocial”
What’s “Mocial”?



                   2
Mobile + Social
 “MOCIAL”


                  3
Aren’t social and mobile
both better than email?


                           4
Not better… but a lifestyle




800M           500M
Smartphone Sales Pass PC Sales




                                 6
Tablets in 2012 : 50+ Models
Mobile Apps are Exploding




        25 billion Apple Apps
       11 billion Android Apps

                            Juniper Research
What about the   2 billion?
2 Billion Email Users!
Email marketers must
adopt, adapt and open up
  their way of thinking.
Email Marketing in a “Mocial World”

    Integration   Context/Design



                    Automation /
   Humanisation
                      Triggers
Transition: Share>Find>Follow>Like
Text to
  12345

ABCD ADD
[your email
  address]
SMS Text to Email Opt-in


             Point
Events         Of         Billboards
            Purchase
Impact on Email Marketing

 Integration   Context/Design



                Automation /
Humanisation
                  Triggers
Device OVERLOAD
Where is My Email Being Read?
The New Design Challenge

Old mouse            New mouse
Do Your Emails Have the Touch?




                 Source: StyleCampaign.com, Litmus
Impact on Email Marketing

 Integration    Context/Design



                Automation /
Humanisation
                  Triggers
Old Rule:
Sell the sizzle, not the steak.
New Rule:
Educate with grilling tips, recipes and
            wine pairing.




                                          25
Let Customers Do the Selling
Impact on Email Marketing

 Integration   Context/Design



               Automation /
Humanisation
                 Triggers
Social is the New Broadcast
Try Doing this with Social Media
Nurture




               Highly
                                       Transactionall
            Personalised
Email’s
Strengths
            Triggered off
             Behaviour                   Dynamic



                            Campaign
                             Tracks
Low Volume, High ROI
    Volume of Emails sent          Email Generated Revenue

                     4.1%
                     Triggered
                     Campaigns

                                 40.2%
                                 Triggered
                                 Campaigns
Social vs. Email
             Social + Email




Broadcast                     Conversion

    Together they are unbeatable!
Email is healthier than ever.

    What makes digital marketing special
is the intelligence behind communications,
         not the channel of delivery.


                                         34
Silverpop Mocial
Whitepaper
Thank you!



             36

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Sebastian hoelzl (Silverpop) iStrategy 2012

Editor's Notes

  1. No longer are we accessing the internet through a nice big desktop screenLaptops.. Netbooks are all growingAnd more are coming – ipad.. tablets.. And then there is mobile..