Mobile learning allow your employees to learn in their own space and at their own pace

Mobile Learning: Allow Your Employees to Learn in
Their Own Space and at Their Own Pace
Speaker:

Shelley Schmoker
Director of HR Solutions Strategy
SumTotal Systems

Moderator:

Frank Kalman
Senior Editor
Chief Learning Officer magazine

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Frank Kalman
Senior Editor
Chief Learning Officer Magazine

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Shelley Schmoker
SumTotal Systems

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Mobile Learning
Allow Your Employees To Learn In Their Own
Space And At Their Own Pace

Shelley Schmoker, Director of HR Solution Strategy

February 13, 2014
Page 9
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL

On The Agenda For Today
Why Mobile Learning Is On The Rise
Mobile Learning Driver in Key Industries
Real World Case Studies
Quick View of SumTotal Solution
Q&A

Page 10

Mobile Learning on the Rise

Page 11

For The First Time Ever, A Technology Set
To Outnumber Humans
9
8

#
(in billions)

7
6

Population

5

Mobile

4

PC

3

TV

2
1
0
1973

1993

2013

Source: Cisco, Global Mobile Data Traffic Forecast Update, 2012–2017

Page 12

75%
37%

of workers in the US are
already mobile

of global workers will be
mobile by 2015

Source: IDC, Worldwide Mobile Worker Population 2011-2015 Forecast

Page 13

40%

of global workforce will be
comprised of Millennials
by 2014

Source: Forbes, Three Reasons You Need To Adopt A Millennial Mindset Regardless Of Your Age

Page 14

Anywhere, Anytime Is The New Normal
Work From
Multiple Locations

29%

Use Many Apps

Anytime, Anywhere
Information Workers
Use Multiple
Devices

Source: Forrester Research, 2013 Mobile Workforce Adoption Trends

Page 15

62%

of workers say they are
already using personal
smartphone for work.

Source: iPass, 2013 Mobile Enterprise Report

Page 16

65%

of workers declared their
mobile device to be their
“most critical work device”

Source: IDC, Consumerization of IT Study: Closing the “Consumerization Gap (2011)

Page 17

1. Spread of personal devices
in the enterprise
2. Growing mobile workforce
3. Increasing no. of
millennials in workforce
4. Improved technologies

Page 18

Drivers for Mobile Learning
in Key Industries

Page 19

Industry Challenges
HEALTHCARE

FINANCIAL SERVICES

MFG & HIGH TECH

• Nurses and doctors with
limited access to
computer
• High volume of HIPPA,
JCAHO and OSHA
compliance training
• Growing use of tablet
devices
• On-the-job training and
evaluations
LIFE SCIENCES

• Highly mobile workforce
of Brokers and Agents
where revenue generation
is paramount
• High volume of SEC,
FINRA and CFTC
compliance training
• Rapidly changing product
and market info

• Line workers and field
sales with limited access
to computer
• High volume of OSHA and
ISO training
evaluations
• Pressure from channel to
deliver information to
mobile devices
ENERGY

• Sales team with need to
show multimedia content
to physicians while onsite
• Rapidly changing product
and market info
• High volume of
compliance training
required by the FDA

• Retail store workers with
limited access to
computer
• Store Operations
struggling with delivering
training in low bandwidth
environments
evaluations

RETAIL

• Mining, drill rig workers
and airline personnel with
limited access to
computer
• High volume of safety and
compliance training from
OSHA and FAA
evaluations

Page 20

66%

of CEOs say the lack of
the right skills is their
biggest talent challenge

Source: Corporate Leadership Council, 2012

Page 21

20%

of organizations state
learners need to connect
with learning resources on
a daily basis to effectively
perform their job

Source: Brandon Hall Group, 2013

Page 22

Real World Case Studies

Page 23

Mobile Learning in the Real World
Fortune 50 Global Consumer Products, Manufacturing
Challenges





Lack of access to up-to-date information
Time and effort to maintain certifications
Challenged to distribute important safety updates
Limited access to technology

Strategy
 Deploy mobile learning solution to 150,000 employees
 Provide technical and skills training to field engineers
 Leverage mobile technology to streamline decision making

Page 24

Mobile Learning in the Real World
Fortune 500 Biotechnology Company
Challenge
 Shrinking market, highly competitive industry
 High employee turn-over
 Predominantly mobile sales force

Strategy





Modernize learning infrastructure and content
Build courseware that displays same on mobile and desktop
Pilot the STS mobile learning with 500 sales people worldwide
Deploy mobile training on iPads

Page 25

SumTotal Mobile Learning
Please contact your sales rep or account
manager to schedule a demo of SumTotal’s
Mobile Learning Solution

Page 26

Next Generation Mobile Capabilities
deliver targeted content when and how
employees need it.
Next Generation
User Experience
-

-

Page 27

HMTL-5 based
responsive design
Contextual, hyperpersonalized UX
Touch-optimized
for mobile delivery
Broadest device
support
(smartphones,
iPad, Android,
Kindle)
Location-aware,
offline enabled

RECAP: 4 Ways To Leverage Mobile
Learning

Provide job aids and quality
operating procedure updates to
employees who don’t have access
to a workstation

Page 36

Learning

Offer employees who work in
the field access to information
on the job and at the moment
of need

Page 37

Learning

Enable workers who travel
consistently with learning and
training resources

Page 38

Learning

Keep your sales team up-to-date
with the most current marketing
slicks and technical
specifications for all your
products

Page 39

Employee Perspective on
Mobile

Page 40

In A Recent Survey Of Mobile Learners…

100%
99%
75%
45%

participants would
complete MORE training
in a mobile format
were convinced the
mobile format
ENHANCED their learning
liked the “TIME MANAGEMENT”
and “CONVENIENCE” benefits of
the solution
less time was spent in training-related
activities on average with NO LOSS OF
COMPREHENSION

Page 41

Smartphone Usage = Extraordinary Attributes

Provide job aids and quality
operating procedure updates to
employees who don’t have access to
a workstation

Source: KPCB, 2013 Internet Trends Report

Page 42

A Little About SumTotal

Page 43

LEARNING

TALENT

WORKFORCE

PAYROLL &
EXPENSE

3,500 Customers | $200M+ Revenue | Nearly 30 Years in HR
45M Users | 17M Cloud Users | 96% Customer Retention

Page 44

Analysts Rate SumTotal’s Solutions The
Most Comprehensive
MOST COMPLETE
SOLUTION

LEADER

*

Talent
Management
Systems 2013

The Forrester
Wave: Learning
and Talent
Development
2013

CHAMPION

#1 IN
LEARNING

*

Vendor
Landscape: Talent
Management
Suites 2013

Page 45

LMS Market
Share Report
2012

For free resources visit us at

www.sumtotalsystems.com
HR Field Guide: 5 Tips to Effective
Mobile Learning
On-demand Webinar: Mobile Learning
Success - Strategies & Tactic for Your Onthe-Go Learning Program
On-demand Webinar: Driving Productivity
with Context-Aware Learning
Performance-Driven Learning: 3 Methods to
Develop Employee Skills

Page 46

Q&A
Shelley Schmoker
SumTotal Systems
sschmoker@sumtotalsystem.com
• Please take this time to submit your
Questions .
• Also please fill out the event survey.

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Mobile learning allow your employees to learn in their own space and at their own pace

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Mobile learning allow your employees to learn in their own space and at their own pace