Building Next-Gen HR Partnerships

Jayantika Dave Vice-President, Human Resources Building Next Generation Business - HR Partnerships National HRD Network 20 May 2011

[object Object],[object Object],[object Object],Some questions to ponder….

Ingersoll Rand & where are we on our journey? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Where Should HR Focus It’s Investment? ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Four Roles that HR Business Partners Play ,[object Object],[object Object],Source: Corporate Leadership Council Strategic Partner (SP) 60% Crafts & implement enterprise-wide strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],Operation Manager (OM) 20% Measures & monitors existing policies ,[object Object],[object Object],[object Object],[object Object],[object Object],Employee Mediator (EM)10% Solutions to individual employee challenges ,[object Object],[object Object],Emergency Responder (ER) 10% Provides immediate fixes to acute emergencies ,[object Object],[object Object],[object Object],[object Object]

It is both the Person and the Job ,[object Object],The Person – The skills, background and development experiences that individual HRBP’s have The Design of the job – The accountability of individual HRBP’s and the interactions they have with line managers and other HR employees The HR Function Structure and Budget – The Structure, budget, technology and design of the HR function

HR Business Partner Competency Model Business Acumen ,[object Object],[object Object],Source: Corporate Leadership Council

Development Experiences ,[object Object],[object Object],[object Object],[object Object],Competencies Most Effective Development Methods BU-Specific Workforce Management Knowledge Work on a merger, acquisition or other major initiative to understand how these changes will impact the future workforce Demonstrating Leadership Lead the development and implementation of a new HR initiative that solves a critical business problem Metrics Use and Development Work with an expert who can teach how to apply metrics and measurement to solve business problems Innovation Identify a major problem within a business that requires critical trade-offs between objectives and then develop and propose a solution Business Acumen Work with a line-manager to identify and implement a new line program that solves a business problem

How are Successful HR-Line Partnerships Best Designed ,[object Object],[object Object]

The 10 Hallmarks of a Great HRBP-Line Partnership Insight ,[object Object],2. Tailor Solution to Business Needs 3. Understand the operation of business Influence 4. Set Service Expectation 5. Communicate Business-Relevant Information 6. Articulate a Strong Point of View 7. Maintain an Enterprise Viewpoint Accountability 8. Be Measured on Completion of Predefined Objectives 9. Be Measured on Business Unit Human Capital Outcomes 10. Be Measured on Business Unit Financial Performance

[object Object],[object Object],[object Object],[object Object],In summary….

What is the Profile of the Best-in-Class Strategic HR Business Partner? ,[object Object],[object Object]

Building Next-Gen HR Partnerships

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Building Next-Gen HR Partnerships