The document promotes a hotel front office training manual that contains 231 standard operating procedures (SOPs). It is written by an expert in hospitality and aims to help readers learn front office skills and get jobs like front desk agent or guest services manager. The manual provides everything needed to learn without a trainer and is recommended for people wanting to start a career in hotel front office operations.
2. YOU NEED
TO LOOK AT THIS
PRESENTATION!
HIGHLY
IT’S
RECOMMENDEDRECOMMENDED
3. IT WILL CHANGE YOUR LIFE
& HELP YOU TO BE
AHotelFront AHotelFront
DeskProfessional DeskProfessional
4. INTRODUCING
HOTEL Front OfficeHOTEL Front Office
TRAINING MANUALTRAINING MANUAL
WITH 231 sopWITH 231 sop
By www.hospitality-schoool.comBy www.hospitality-schoool.com
5.
6. About Writer & PublisherAbout Writer & Publisher
Hotel Front Office Training Manual
with 231 SOPis written by Hotelier
Tanji and writing teamof
www.hospitality-school.com. Hotelier
Tanji is the ownerof hospitality-
school.com, which is world’s most
popularFree Hospitality & Restaurant
Management training blog.
8. A to Z Hotel Front Office Standard
Operating Procedure (SOP) solution.
A to Z Hotel Front Office Standard
Operating Procedure (SOP) solution.
FEATURE #1FEATURE #1
231 industry standard & professionally
written Hotel Front Office SOP
collection.
231 industry standard & professionally
written Hotel Front Office SOP
collection.
FEATURE #2FEATURE #2
Self study training guide. Just read to
learn.
Self study training guide. Just read to
learn.
FEATURE #3FEATURE #3
No previous training or trainer neededNo previous training or trainer neededFEATURE #4FEATURE #4
Easy to Read & Easy to FollowEasy to Read & Easy to FollowFEATURE #5FEATURE #5
9. Entry Level Jobs
Front Desk Agent
Guest Services Agent
PBX /Telephone
Operator
Mid/Higher Level Jobs
Guest Services Supervision
and Management
Front Desk Supervision and
Management
Front Office Supervision and
Management
Director of Rooms