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Improving Patient Safety Outcomes:
   Impact of Bar-code Technology
             Bar-



          Mitchell Buckley, PharmD, BCPS
            Clinical Pharmacy Specialist
       Banner Good Samaritan Medical Center
                     Phoenix, AZ

                 January 11, 2010

                                              1
Disclosure
• No financial disclosures




                                    2
Objectives
• Review medication error epidemiology
• Evaluate bar-code technology studies impacting dispensing and
           bar-
  administration errors
• Discuss types and severity of errors affected by bar-coding
                                                   bar-




                                                              3
Technology Prevention Strategies


    Electronic Medication                Automated Medication   Bar-
                                                                Bar-coded Medication
    Administration Record                 Dispensing Machine        Administration




      Prescribing                     Transcription      Dispensing        Administration




           Computerized Physician                                      IV Infusion
               Order Entry                                            Safety Pumps

                                                                                      4

Oren E. Am J Health Syst Pharm 2003;60:1447-1458
                               2003;60:1447-
Medication Error Epidemiology




                                5
Background
      • 1.5 million patients harmed by medications in U.S. annually
      • Hospitalized patients at risk for medication errors
         • 19% of all medical errors were medication-related
                                            medication-
         • 400,000 preventable ADEs per year
           (~1 medication error / patient / year)
      • 78% of medical errors in ICU associated with medications
      • 28% of ADEs estimated to be preventable
      • Increased hospital length of stay, cost and mortality




Bates DW. Am J Health Syst Pharm 2007;64(Suppl 9):S3-S9
                                               9):S3-
Rothschild JM. Crit Care Med 2005;33:533-540
                             2005;33:533-                         6
Leape LL. N Engl J Med 1991;324:377-384
                         1991;324:377-
Bates DW. JAMA 1995;274:29-34
                 1995;274:29-
Overall Medication Error Rate:
                  Distribution in Medication Use Process



              Administration                       Prescribing
                  38%                                 39%




                              Dispensing   Transcription
                                 11%           12%
                                                                 7

Leape LL. N Engl J Med 1991;324:377-384
                       1991;324:377-
Incidence of ICU Medication Errors:
                          Distribution in Medication Use Process

                                                         Potential ADEs (n=110)
                    100
                                                         Actual Preventable ADEs (n=22)
                                   77
   Percentage (%)




                    80


                    60


                    40                                   34               34
                           28
                                                                                  23
                    20
                                           5
                                                  0              0
                     0
                           Prescribing   Transcription   Dispensing     Administration

                                 Stage of the Medication Use Process
                                                                                         8

Kopp BJ. Crit Care Med 2006;34:415-425
                       2006;34:415-
Severity of ICU Medication Errors:
                        Distribution in Medication Use Process

                                      Fatal                   Serious
                                      Life-
                                      Life-Threatening        Significant
                 100


                  80
Percentage (%)




                  60


                  40


                  20


                   0
                        Prescribing           Transcription   Dispensing    Administration
                          (n=48)                  (n=5)         (n=37)        (n=42)         9

Kopp BJ. Crit Care Med 2006;34:415-425
                       2006;34:415-
BCMA Technology Impact:
      Published Data




                          10
Medication Errors & Potential ADEs:
                 Before and After BCMA Implementation
        • Objective
          • Evaluate BCMAs impact of on dispensing errors
        • Methods
          • 735-bed tertiary care academic center
          • Before and after observational study
          • Data collected over 20 month period




                                                            11

Poon EG. Ann Intern Med 2006;145:426-434
                        2006;145:426-
Medication Errors & Potential ADEs:
                          Before and After BCMA Implementation

                                 p<0.0001
                   100
                    1.0
                                                                 Annual Error Prevention Projections
                                                                 • >13,500 dispensing errors
  Percentage (%)




                    80
                    0.8                             36%          • >6000 potential ADEs
                                                  Reduction
                    60
                    0.6

                    0.4
                    40                                        p<0.0001


                    0.2
                    20                                                          63%
                                                                              Reduction
                     0
                     0
                          Dispensing Error Rate         Potential ADE Rate

                                  Pre-
                                  Pre-Bar Code Period           Post-Bar Code Period
                                                                Post-
                                                                                                  12

Poon EG. Ann Intern Med 2006;145:426-434
                        2006;145:426-
Medication Errors in the ICU:
                 Before and After BCMA Implementation
        • Objective
          • Measure the impact of BCMA on medication
            administration error rates in MICU
        • Methods
          • 744-bed community, teaching hospital
          • 38-bed MICU
          • Direct observation technique




                                                        13

DeYoung JL. Am J Health Syst Pharm 2009;66:1110-5
                                   2009;66:1110-
Incidence of Medication Errors:
                                 Impact of BCMA in the ICU
                  40

                  35
                                    p<0.001
                  30
                                                            •   Before BCMA
  Incidence (%)




                  25                                             • n=47 patients
                          19.7
                  20                                             • 153 errors / 775 administrations
                                                            •   After BCMA
                  15
                                                                 • n=45 patients
                  10                                 8.7
                                                                 • 60 errors / 690 administrations
                   5

                   0
                         Before                     After
                         Implementation Phase

                                                                                            14

DeYoung JL. Am J Health Syst Pharm 2009;66:1110-5
                                   2009;66:1110-
Type of Error
                       p<0.001
  Percentage (%)




                                                                        p=NS


                                               p=NS

                                                          p=NS




                   Wrong Time               Omission   Wrong Drug   Documentation

                                                                                    15

DeYoung JL. Am J Health Syst Pharm 2009;66:1110-5
                                   2009;66:1110-
BCMA Impact on Medication Errors:
                                   ICU vs. General Ward
        • Objective
          • Measure the impact of BCMA on administration
            error rates in multiple patient care areas
        • Methods
          • Prospective, observational study
          • 386-bed academic teaching hospital
          • Multiple patient care areas
              • 2 medical-surgical wards
              • MICU
              • SICU


                                                           16

Helmons PJ. Am J Health Syst Pharm 2009;66:12021210
Overall and “Wrong-Time” Error Types:
                                   ICU vs. General Ward
                                                      p=NS
                                                             Overall
                                                             • No difference in error rate
                          p=NS
                                                               (ICU or non-ICU)

                                                             General Ward
                                                             • Increase in “wrong-time
                                                                errors” after BCMA
                                                             • 58% decrease after BCMA
                                                               (excluding “wrong-time”errors)

                                                             ICU
                                                             • No differences




                                                                                     17

Helmons PJ. Am J Health Syst Pharm 2009;66:12021210
Types of Errors Excluding “Wrong-Time”:
                                   ICU vs. General Ward

                                                      General Ward
                                                      • Decrease in “omission” errors
                                                        (p<0.0001)
                                                      • Decrease in “drugs not available” errors
                                                        (p<0.05)

                                                      ICU
                                                      • No differences




                                                                                      18

Helmons PJ. Am J Health Syst Pharm 2009;66:12021210
Severity of Drug Administration Errors
        • Objective
          • Evaluate the severity of potential medication errors
            during administration phase intercepted by BCMA
        • Methods
          • 6 community hospitals
          • Same BCMA system
          • Multidisciplinary reviewing panel (n=6)
          • Medication Errors classified by severity
              • Minimal
              • Moderate
              • Severe
                                                                   19

Sakowski J. Am J Health-Syst Pharm 2008;65:1661-1666
                 Health-           2008;65:1661-
Results
 • Overall severity
    • 945 total errors detected
    • 9% (n=81) were “Moderate” or “Severe”
 • “Moderate” or “Severe” errors by type
    • 21% “no order”
    • 9% “discontinued or expired order”
    • 4% “dose early”
    • 4% “wrong dose”
 • Errors involving “high-alert” medications
    • 20% = insulin, narcotics, potassium, sodium, anticoagulants
    • Narcotics most common of “high-alert” drugs (74%)
                                                            20

Sakowski J. Am J Health-Syst Pharm 2008;65:1661-1666
                 Health-           2008;65:1661-
Conclusion
• Types of errors impacted by BCMA varied between ICU and
  non-ICU patient care areas
• Although the clinical significance of “wrong-time” errors remains
  controversial, BCMA has the potential reduce other clinically
  important medication errors
• Medication errors still occur despite BCMA suggesting the
  necessity for continued process improvement and further
  system changes to compliment this technology
• Studies limited by low baseline prevalence of medication error
• Dispensing and administration errors were significantly
  decreased with BCMA technology




                                                                  21
Questions




            22
Incidence of Medication Errors:
                          Intensive Care Unit vs. General Ward
                                           ICU            General Ward      p=NS
                     50
                           p=NS
    Percentage (%)




                     40


                     30

                                           p=NS               p=NS
                     20


                     10


                     0
                           Prescribing    Transcription       Dispensing   Administration

                                  Stage of the Medication Use Process
                                                                                            23

Cullen D. Crit Care Med 1997;1289-1297
                        1997;1289-
Bar-code Medication Administration
                                Technology Prevalence


                       U.S. Hospitals with BCMA                             40     BCMA Acquisition Plans
                  40




                                                           Percentage (%)
 Percentage (%)




                  30                                                        30



                  20                                                        20



                  10                                                        10



                  0                                                          0
                                                                                  <1       1- 3     >3     No Plan
                        2002   2005          2007   2008
                                                                                 Implementation Timeframe (Years)
                                      Year

                                                                                                              24

Pedersen C. Am J Health Syst Pharm 2008;65:2244-2264
                                   2008;65:2244-

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Bar-coded Medication Improves Patient Safety

  • 1. Improving Patient Safety Outcomes: Impact of Bar-code Technology Bar- Mitchell Buckley, PharmD, BCPS Clinical Pharmacy Specialist Banner Good Samaritan Medical Center Phoenix, AZ January 11, 2010 1
  • 3. Objectives • Review medication error epidemiology • Evaluate bar-code technology studies impacting dispensing and bar- administration errors • Discuss types and severity of errors affected by bar-coding bar- 3
  • 4. Technology Prevention Strategies Electronic Medication Automated Medication Bar- Bar-coded Medication Administration Record Dispensing Machine Administration Prescribing Transcription Dispensing Administration Computerized Physician IV Infusion Order Entry Safety Pumps 4 Oren E. Am J Health Syst Pharm 2003;60:1447-1458 2003;60:1447-
  • 6. Background • 1.5 million patients harmed by medications in U.S. annually • Hospitalized patients at risk for medication errors • 19% of all medical errors were medication-related medication- • 400,000 preventable ADEs per year (~1 medication error / patient / year) • 78% of medical errors in ICU associated with medications • 28% of ADEs estimated to be preventable • Increased hospital length of stay, cost and mortality Bates DW. Am J Health Syst Pharm 2007;64(Suppl 9):S3-S9 9):S3- Rothschild JM. Crit Care Med 2005;33:533-540 2005;33:533- 6 Leape LL. N Engl J Med 1991;324:377-384 1991;324:377- Bates DW. JAMA 1995;274:29-34 1995;274:29-
  • 7. Overall Medication Error Rate: Distribution in Medication Use Process Administration Prescribing 38% 39% Dispensing Transcription 11% 12% 7 Leape LL. N Engl J Med 1991;324:377-384 1991;324:377-
  • 8. Incidence of ICU Medication Errors: Distribution in Medication Use Process Potential ADEs (n=110) 100 Actual Preventable ADEs (n=22) 77 Percentage (%) 80 60 40 34 34 28 23 20 5 0 0 0 Prescribing Transcription Dispensing Administration Stage of the Medication Use Process 8 Kopp BJ. Crit Care Med 2006;34:415-425 2006;34:415-
  • 9. Severity of ICU Medication Errors: Distribution in Medication Use Process Fatal Serious Life- Life-Threatening Significant 100 80 Percentage (%) 60 40 20 0 Prescribing Transcription Dispensing Administration (n=48) (n=5) (n=37) (n=42) 9 Kopp BJ. Crit Care Med 2006;34:415-425 2006;34:415-
  • 10. BCMA Technology Impact: Published Data 10
  • 11. Medication Errors & Potential ADEs: Before and After BCMA Implementation • Objective • Evaluate BCMAs impact of on dispensing errors • Methods • 735-bed tertiary care academic center • Before and after observational study • Data collected over 20 month period 11 Poon EG. Ann Intern Med 2006;145:426-434 2006;145:426-
  • 12. Medication Errors & Potential ADEs: Before and After BCMA Implementation p<0.0001 100 1.0 Annual Error Prevention Projections • >13,500 dispensing errors Percentage (%) 80 0.8 36% • >6000 potential ADEs Reduction 60 0.6 0.4 40 p<0.0001 0.2 20 63% Reduction 0 0 Dispensing Error Rate Potential ADE Rate Pre- Pre-Bar Code Period Post-Bar Code Period Post- 12 Poon EG. Ann Intern Med 2006;145:426-434 2006;145:426-
  • 13. Medication Errors in the ICU: Before and After BCMA Implementation • Objective • Measure the impact of BCMA on medication administration error rates in MICU • Methods • 744-bed community, teaching hospital • 38-bed MICU • Direct observation technique 13 DeYoung JL. Am J Health Syst Pharm 2009;66:1110-5 2009;66:1110-
  • 14. Incidence of Medication Errors: Impact of BCMA in the ICU 40 35 p<0.001 30 • Before BCMA Incidence (%) 25 • n=47 patients 19.7 20 • 153 errors / 775 administrations • After BCMA 15 • n=45 patients 10 8.7 • 60 errors / 690 administrations 5 0 Before After Implementation Phase 14 DeYoung JL. Am J Health Syst Pharm 2009;66:1110-5 2009;66:1110-
  • 15. Type of Error p<0.001 Percentage (%) p=NS p=NS p=NS Wrong Time Omission Wrong Drug Documentation 15 DeYoung JL. Am J Health Syst Pharm 2009;66:1110-5 2009;66:1110-
  • 16. BCMA Impact on Medication Errors: ICU vs. General Ward • Objective • Measure the impact of BCMA on administration error rates in multiple patient care areas • Methods • Prospective, observational study • 386-bed academic teaching hospital • Multiple patient care areas • 2 medical-surgical wards • MICU • SICU 16 Helmons PJ. Am J Health Syst Pharm 2009;66:12021210
  • 17. Overall and “Wrong-Time” Error Types: ICU vs. General Ward p=NS Overall • No difference in error rate p=NS (ICU or non-ICU) General Ward • Increase in “wrong-time errors” after BCMA • 58% decrease after BCMA (excluding “wrong-time”errors) ICU • No differences 17 Helmons PJ. Am J Health Syst Pharm 2009;66:12021210
  • 18. Types of Errors Excluding “Wrong-Time”: ICU vs. General Ward General Ward • Decrease in “omission” errors (p<0.0001) • Decrease in “drugs not available” errors (p<0.05) ICU • No differences 18 Helmons PJ. Am J Health Syst Pharm 2009;66:12021210
  • 19. Severity of Drug Administration Errors • Objective • Evaluate the severity of potential medication errors during administration phase intercepted by BCMA • Methods • 6 community hospitals • Same BCMA system • Multidisciplinary reviewing panel (n=6) • Medication Errors classified by severity • Minimal • Moderate • Severe 19 Sakowski J. Am J Health-Syst Pharm 2008;65:1661-1666 Health- 2008;65:1661-
  • 20. Results • Overall severity • 945 total errors detected • 9% (n=81) were “Moderate” or “Severe” • “Moderate” or “Severe” errors by type • 21% “no order” • 9% “discontinued or expired order” • 4% “dose early” • 4% “wrong dose” • Errors involving “high-alert” medications • 20% = insulin, narcotics, potassium, sodium, anticoagulants • Narcotics most common of “high-alert” drugs (74%) 20 Sakowski J. Am J Health-Syst Pharm 2008;65:1661-1666 Health- 2008;65:1661-
  • 21. Conclusion • Types of errors impacted by BCMA varied between ICU and non-ICU patient care areas • Although the clinical significance of “wrong-time” errors remains controversial, BCMA has the potential reduce other clinically important medication errors • Medication errors still occur despite BCMA suggesting the necessity for continued process improvement and further system changes to compliment this technology • Studies limited by low baseline prevalence of medication error • Dispensing and administration errors were significantly decreased with BCMA technology 21
  • 22. Questions 22
  • 23. Incidence of Medication Errors: Intensive Care Unit vs. General Ward ICU General Ward p=NS 50 p=NS Percentage (%) 40 30 p=NS p=NS 20 10 0 Prescribing Transcription Dispensing Administration Stage of the Medication Use Process 23 Cullen D. Crit Care Med 1997;1289-1297 1997;1289-
  • 24. Bar-code Medication Administration Technology Prevalence U.S. Hospitals with BCMA 40 BCMA Acquisition Plans 40 Percentage (%) Percentage (%) 30 30 20 20 10 10 0 0 <1 1- 3 >3 No Plan 2002 2005 2007 2008 Implementation Timeframe (Years) Year 24 Pedersen C. Am J Health Syst Pharm 2008;65:2244-2264 2008;65:2244-