Partner to deliver IT services seeks to provide innovative business solutions through technical and domain expertise. It has a global footprint through local presences and strives for clients' success. The document discusses Hooduku's services such as staff augmentation, project-based work, and global delivery through an onsite-offshore model.

1. Partner to deliver IT services
Enidine
We strive for our client’s success
© Hooduku, May-2011 #1

2. Experience & Expertise
Innovation driven business solutions!
Techno Functional expertise with domain experience
Industry domain experience
Deliver more for less
SLA driven solutions
Global footprint – local presence
© Hooduku, May-2011 #2

3. Hooduku Who?
o Your search for IT Partner ends with us!
© Hooduku, May-2011 #3

4. Professional Services
Staff Augmentation
Project Based
Global Delivery
Onsite-offshore
model

5. Global Shore – IT Services Delivery
Enables its customers to leverage varied locations across the globe that
provide optimized value for every component of delivery
The model is customized for every project and objective such as project cost,
criticality and level of expertise are determined in advance
Application Management Services: range from custom development and web
based apps to app maintenance and support services
Remote Application Testing services: uses state of the art testing tools and
techniques to shorten the testing time frame for your applications

6. Global Shore – IT Services Delivery
Application Migration services: Convert, enhance and/or replace
ineffective/unproductive apps with new technologies and current software
development strategies
Package Manage Services: Cover consultation, customization, implementation,
upgrades, and support for ERP and CRM solutions
Content Management Services: Include Knowledge Management Services,
Business Intelligence and Data Warehousing based solutions
Business Process Outsourcing: for helpdesk and customer transaction
processing

7. Hooduku – Service Methodology
PMO
© Hooduku, May-2011 (Process and Deliverable Stack) #7

8. SugarCRM Featurestruth for managing
SugarCRM's award-winning applications offer a single system of
customer interactions across different lines of business.

9. SugarCRM Functions
Sugar drives sales performance by allowing sales
team to :
o Track and share contacts and opportunities
o Manage and upsell into existing accounts
o Monitor performance through dashboards
o Forecast revenue
o Manage quotes and contracts
o Work offline through mobile solutions and
o Collaborate through integration with Microsoft
Outlook and other groupware applications.

10. Mobile Friendly
o Access SugarCRM on iPhone, Blackberry and
Android
o Sugar for mobile delivers a seamless user
experience where users can access
contacts, opportunities, accounts and
appointments while logging calls and
updating other important information about
customer accounts

11. Dashboards

12. BPASS – On SugarCRM
Enrollment UI
Third party
SOA
Streamlined Customer Enrollment – Call center
solution Improved productivity with increased enrollments by 200% in the first week.
Cost effective solution delivered under $50K
Improved savings in maintenance by 400% or more over long term.

13. Process Automationworks, including
Customized Sugar to fit how your opportunity management process
sales methodologies, account details, and opportunity handling.
Sample scenario – Opportunity management for one of our energy client
Check credit and
Change in status will Calculate pricing and
notify result. Change
trigger credit check notify. Change Status
Customer
Status
Credit Check Pricing
service

14. Demos
Part 1
http://www.youtube.com/watch?v=nHD-gmim82U
Part 2
http://www.youtube.com/watch?v=ePzMPeEjaCQ
Part 3
http://www.youtube.com/watch?v=MHu6uUhnWsI
Part 4
http://www.youtube.com/watch?v=YW3J4x2dFy8
Part 5
http://www.youtube.com/watch?v=6V-vgmGJs54
Part 6
http://www.youtube.com/watch?v=Q54W1HTwuL0

15. Recap
o Sales, Marketing, Service and o Administration
Collaboration o Workflow
o Lead, Opportunity and Account o Access Controls
Management o Field-Level Security
o Campaign Management, Email o Data Quality Controls
Marketing
o Case Management and Incident
Tracking o Plus Enterprise-Class
o Plug-ins for Microsoft Office, Excel Functionality and Support
and Word o Customer Self-Service Portal
o Advanced Dashboards o Advanced SQL reporting
o Offline Client Synchronization
o Advanced Features o MySQL, Oracle 9i and 10g database
o Reporting compatibility
o Sales Forecasting o Unlimited Online and Email
Support
o Quotes
o Product Catalog
o Contracts
o Mobile

16. SugarCRM-Hooduku
Value Prop for energy companies
o Deliver a enterprise class CRM solution for
energy services under $60K.
o Pre-packaged SugarCRM modules integrating
third party SOA, Broker services and energy
trading platforms.
o Integrate – SocialMedia, Corp. website and
SugarCRM – out of the box.
o Costs less to engage HOODUKU!

17. Benefits
 Your success is our priority &responsibility
 With a proactive approach and competitive research we not only develop
solutions that works but we also deliver cost-effective and robust solutions that
address and predict your business challenges - now and in the future
 we offer years of experience specifically in this field, providing our clients with
the following advantages:
1. Deep knowledge of the industry: we are familiar with the processes,
technology, common challenges and competition
2. Broad spectrum of development capabilities: from low-level applications
and open source configurations to distributed multi-tenant cloud
applications
3. Increased reliability and performance that comes from rigorous stress
testing that we apply to all our deliverables

18. Benefits
o Our Team: We employ only top notch professionals with good
education, experience and work ethic for proactively solving the most critical
challenges
o Competitive Pricing: We offer high quality work at competitive prices. We have
software development centers in Houston Texas, Ontario Canada and Bangalore
India, where the cost of development is significantly lower than other parts of US
and UK, and is even more competitive than our competitors from IT industry
o Communication, Collaboration & Co-ordination: We ensure that communication is
seamless at all stages by keeping our clients up to date on the progress with daily or
weekly reporting and providing easy ways to get in touch with us via phone, email or
Skype. In addition, we offer flexible and agile development models allowing our
clients to stay on top of the project and change direction easily should the business
requirements change
We are passionate about what we do!

19. Hooduku – Partial Clientele..
© Hooduku, Oct-2011 #19

20. Hooduku - Contacts…
United States Canada
Hooduku, Inc. Hooduku Canada
Suite #450 315-282 Kingswood Dr
505 N Sam Houston Pkwy Kitchener, Ontario CANADA
Houston, TX 77060 Phone: 519 781 9400
Phone: +1 (888) 262-8389 Web: http://www.hooduku.ca
Email: info@hooduku.com
India
Hooduku IT Solutions Pvt. Ltd.
#999, 9thMain, HSR Layout, Sector-7
Bangalore – 560102, Karnataka
Phone: +91 (80) 2572-9959
Web: http://www.hooduku.com , http://www.hooduku.co.in
© Hooduku, March-2012 #20

21. Q&A
Thank You
© Hooduku, May-2011 #21