The PingPal platform is ideal for Mobile Workforce Communication and Dispatch Management. * No tracking! Positioning dialogs means privacy protected communication between manager and co-workers. * Simple solution implementation on web, iPhone and Android through SDKs and source code samples. * Simple data sync with internal backend systems. * Pay as you grow or flat rate pricing. * And too many feature details to list here...

1. Mobile Dispatch Management
for customer service excellence
Fredrik Beckman
fredrik@pingpal.se
2014-01-10
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2. CaB Example
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4. Customer on WEB
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5. Customer on APP
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6. The communication API
Platform abilities and possibilities
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7. Traditional
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8. Persistent Connection
UniPush™
Distributed Logic
Privacy Protection
User signup & groups
Scaling
Dashboard
Chat
Positioning Dialogs™
VoIP
Data Sync
PingPAL
Open tunnels
Chat, VoIP, Position, Data
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9. PingPal – for the truly Mobile user cas
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 Mapprovisioning
 Positioning
 Off-line maps
 Positioning as a dialog
 Custom maps
 Privacy protection
 “Non-maps”
 Cross platform and app
 Points of Interest mgmt  Tracking
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Chat
Voice over IP
HW Positioning tags
 Lean on data and battery
 iOS, Android, Web
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10. Simple “pingable” devices
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Answers with GPS position
Firewall
Push alarm
Use any operator and plan
For any PingPal based app
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