1. CHAPTER ONE
OVERVIEW OF HOSSACK ELECTRONIC
INDUSTRIAL CO., LTD
1.1. History and Development of Hossack Company limitted
1.1.1 Background of Hossack Company limitted
− Company name: Hossack Electronic Industrial Co., Ltd
− Address: lot 226/4, Road 2, Amata Industrial park, Long Binh ward, Bien
Hoa city, Dong Nai Province
− Tel: 061 3936 919 - Fax: 061 3936 918
− Date of establishment: May 25th
, 2008
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2. − General Director: (Mrs.) LEUNG PO YEE
− Investor: 100% investment capital of Hong Kong enterprise owned by Mr
LEUNG PO YEE – President of the Hossack Electronic Industrial Co.,
Ltd
− Head quarter: RM 1202, 148 Electric Road, North Point , Hong Kong
− Invested capital: 16.000.000 USD (Sixty million US dollars)
− Investment license number: 472043000274 issued by Dong Nai Industrial
Zone Authority (DIZA) on Octorber 25, 2007
− Main products: Adapter, Charger,Transformer, Inductor manufacturing
1.1.2.History and Development of Hossack Company limitted
− Hossack Electronic Industrial Co., Ltd was the first name of the company
and was transferred by another Hong Kong investor in 2007 and it
officially operated in Vietnam and started from May 25th
, 2008. The field
of the company in the first days as well as nowadays is to produce
Adapter, Charger,Transformer, Inductor manufacture. Its products can be
supplied for only abroad markets.
Hossack Electronic Industrial Co., Ltd must be well prepared and
equipped with the best condition such as automatic machinery like machine
lines, machine lines and packing lines. Additionally, the company has to prepare
a good working condition with fresh environment.
Therefore, the company also invests a fresh water treatment plant for
workers of company that has been approved to operate by the local authority in
the end of 2008.
On May 25th
, 2009, an opening ceremony was held to celebrate a newly
born company. Currently, there are over 1.000 workers and over 8 Departments
in the company. The company specializes in the design and sourcing products
worldwide. Hossack Electronic Industrial Co., Ltd is focusing on local resources
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3. to find good material, invest with high rate for design and cost innovation to
supply at best price, best time of delivery and best quality.
1.2. Characteristics of operation, business and organization chart in
Hossack company Limitted
1.2.1 Characteristics of operation
Products of Hossack Electronic Industrial Co., Ltd including:
1. Adapter
2. Charger
3. Inductor
4. Transformer
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4. Production capacity
Adapter : 5,000,000 pcs / year
Charger : 5,000,000 pcs / year
Inductor: 5,000,000 pcs / year
Transformer: 5,000,000 pcs / year
Material: inductor, transformer, screw,copper wire, electric wire...
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5. There are various customers in foreign market. The company has 2 main
customers in Germany and America.
− Friwo Geratebau GmBh: Str. 100, KG, Siemensstraße 22, 74722 Buchen,
Germany
− Radio systerm coorporation:
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6. Beside Company have others Customers in foreign market such as: Trisonic
AG, Swetzeland. Asteeth , France...
And this is the production process in the company
(Not good)
(OK)
Finished goods
o Step 1: research and develop the sample to match with customers’
requirement before the product can come to next stage – mass
production in Lab line
o Step 2: prepare material like inductor, transformer, coin, steet,
fasteners, chemicals , etc... to be ready for production in Material
warehouse line
o Step 3: this line will knits the fabric with yarn in Textile line
o Step 4: this line will dye the fabric as requirement of the customers
in Dyeing line
o Step 5: fabric in this line will be stretched to match with the
standard size in Tentering line
6
MC
Setting
In gray Preparation Dyeing
Warehouse
Input
Tentering
Packing InspectRolling
21 4
3
5
6789

7. o Step 6: make sure that the products are in good condition before
shipping in Quality inspection line
o Step 7: products will be in rolled in Rolling line
o Step 8: production will be rolled and packed with standard
specification in Packing line
o Step 9: finished goods warehouse, fabric will be ready to ship to
customers as shipping plans in the final Warehouse input line
1.2.2. Organization chart
The system of organization of the company is organized simply, assign
task and power of each department clearly. Departments have responsibility and
power for each job but they have to have mutual relationship, and they have
power over contributing their opinion to leader to develope the company.
Departments must be responsible for operation of their department to director
board, so quality of each operation is considered carefully.
The system of organization of Hossack Electronic Industrial Co., Ltd is
organized as the following chart:
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8. 8
GENERAL DIRECTOR
ADMIN PRODUCTION
HR
DEPARTERMENT
LABORATORY
ACCOUTING
DEPARTERMENT
PROCESSING
IMPORT EXPORT
DEPARTERMENT
ASSEMBERLY
PLAN
DEPARTERMENT
QUANNTITY
CONTROL
QUALITY
CONTROL
PACKING &
WAREHOUSE
PLAN MANAGER
ISO
DEPARTERMENT

9. 1.2.3. General mission in Hossack company limitted
• General Director: LEUNG PO YEE , the Head of the company who takes the
responsibility for all activities of the company.
• Plan Manager : ZHAO MIN XUE who have authority of General Director, take care
of the develop strategy of the company and receiving as well as dispatching
official document, conserve papers control company property.
• HR Departerment: headed of manager: NGUYEN PHUNG TRUC NGA ,
consisting 7 members, take charges of human resources and make sure to supply
conditions for good working condition( such as ; Insurance, health & apt safety)
• Accounting Department: Manager HONG TRUONG MINH, consisting of 4
members, execute the cash flow of the company, financial balanced, deliver to a
budget, assistant to the manager about the business activity, check up statistic data
and make a report in time.
• Import – Export Department: Manager HONG TRUONG MINH, consisting of 3
members, takes charges of customs clearance for shipping in both inbound and
outbound activities.
• Plan Departerment: Manager NGUYEN THI LUONG, consisting of 3 members,
researches, set up plan for manufacturing.
• ISO Departerment: Manager VONG THIEN BAO, take charges ISO, standard
specific requirement for quality management of company.
• Production Department: Director ON QUOC THANH VAN, consisting of 10
members, take responsibility for production plan and quality control of the products
in process from lab - material warehouse – Processing– Assemberly – Quantity
control – quality inspection – rolling – packing – warehouse input…
1.2.4. Relation among Departments
The interface of departments in shipping value stream:
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10. General Affairs Department: Take charges of human resources when receiving
request for people, recruit people and train them as a worker to supply to
production and other department. Additionally, this department will supply
conditions for working such as supplying uniform, food, drinking water, personal
protective equipment...etc.
Marketing: Research the market, keep in touch with customers to bring orders to
production department to produce commodity.
Production department: This department will get sales order from Marketing
department to make production plan and run it in the process :
Import – Export Department: This department will run shipping plan as request from
Marketing department and inventory list When cargoes is ready for customs
clearance, they will be declared and inspected by customs officers under
formality clearance for shipping inbound or outbound.
Accounting Department: After shipping goods to customers, export section will
confirm to accounting department with shipping receipts. With these receipts,
accounting department will plan for receiving money (account receivables).
1.3. Company’s Regulations
1.3.1. Safety regulation
As labor law, the company cares about health of the employee very
carefully every year by a good policy as:
- Setting a clinic center at the factory.
- Donating medicine free.
- Examining health daily when the employees’ need.
- Examining health annually with high rate.
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11. Clinic center
1.3.2. Labor Regulation
The company with good
policy in supplying the best
working condition, the General
Director issued an annual plan for
giving PPE (Private Protective
Equipment) to all employees of the
company.
The PPE plan is based on the
regulation issued by the
Government regulation and current
labor law to supply safety things to
employees as: clothes, hard hat, ear-
plugs, safety shoes, mask, safety
glass, safety gloves.
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12. And also train the employees how to use them effectively
The most important think at work is: Safety first.
1.3.3. Firefight regulation
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13. The leaders of the company also pay attention to Fire Prevention, they
invest much money for equipment, training and maintain fire-drill yearly.
Some important equipment in fire prevention system: Fire pump, Fire
extinguishers, Fire hose.
Training: fire drill in Mar 2010.
Fire drill training and practicing section in Sep 2010:
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14. Fire prevention rules of the company: all employees must:
− Fit smoke alarms and test monthly and change batteries annually.
− Take care and never leave the stove unattended (Chip-pan fires are the
most frequent type of fire).
− Keep portable heaters away from furniture, furnishings and flammable
items, and switch them off when it is not using.
− Use no hot or sparking power tool, and don't leave a soldering iron or any
equipment on and unattended.
− Unplug all electrical items not in use.
− Use correctly rated fuses in all electrical appliances.
− Avoid using multi-way plug socket adapters, if possible.
− Never run electrical cables/leads under carpets.
− Keep storage and working areas free of trash Place oily rags in covered
containers.
− Not refuel gasoline-powered equipment in a confined space, especially in
the presence of an open flame such as a furnace or water heater (Flammable
liquids or gases).
− Not refuel gasoline-powered equipment while it's hot.
− Keep flammable liquids stored in tightly closed, self-closing, spill-proof
containers.
− Prevent motors from overheating by keeping them clean and in good
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15. working order.
− Never install a fuse rated higher than specified for the circuit. Utility
lights should always have some type of wire guard over them. Heat from an
uncovered light bulb can easily ignite ordinary combustibles. Investigate any
appliance or electrical equipment that smells strange. Unusual odors can be the
first sign of fire.
− Flammable metals such as magnesium and titanium generally take a very
Hot heat source to ignite; however, once ignited are difficult to extinguish as the
burning reaction produces sufficient oxygen to support combustion, even under
water. Extinguishing agents are available which can be quite effective.
− Take any one of these factors away, and the fire cannot occur or will
be extinguished if it was already burning.
1.3.4. Environment Protection Regulation
Dong Jin Textile Vina Co., ltd recognizes the importance of preserving
and enhancing the environment as these actions ultimately affect the health,
safety and welfare of our customers, employees and the surrounding
communities. It is therefore committed to the serious stewardship of the
environment by constantly increasing our awareness of forest management issues
and implementing internal policies and procedures to ensure that we fully
comply with national and international regulations. In an effort to continually re-
evaluate and enhance our environmental performance, we have updated and
extended our Environment Management Program, shown below:
Strive to maximize efficiency of resources through new product
development, upgrading production technology, and reducing emissions to air,
land and water.
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16. Implement a program to ensure that employees have the training, skills
and knowledge necessary to abide by internal policies and proactively protect
and enhance the environment.
Work with environmental groups, the academic community and
government agencies to increase understanding of environment protection.
Facilities to operate Environment Protection Program:
WWTP (waste water treatment plant):
Trash separation bins
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17. Grow more trees in and outside the site
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18. CHAPTER TWO
APPRENTICESHIP REPORT
2.1. Introduction of the General Affairs Department
During my apprenticeship, working in Dong Jin Textile Vina Co., ltd, I
have been appointed to the position of staff of General Affairs Department.
There were four people in my department including my General Affairs
Manager, his secretary, Human Resource Staff, Procurement Staff. All of the
people in my office are managed by the Admin Manager. I started working hour
at 7:30 Am and leave at 16:30. My department has two main duties such as:
- General Affairs
o Internal affairs: control purchase order, supply things for labor,
manage general affairs, manage human resources works, make plans,
organize meeting, survey, control C.R team (to work on heath care,
safety at work, attitude at work, people behavior, environment), report
and document.
o Foreign affairs: To keep contact with local state offices such as:
Department of Labor, Police stations, Department of Environment,
Dong Nai industrial Zone Authority, Center II, Center III and keep
contact with suppliers such as Loteco, water supplier, meal supplier,
material suppliers, service suppliers.
- Human Resources:
The staff are responsible for recruitment and interview workers, training by
collecting and update information for training course and making training
plans for all staff, daily working time record, salary affairs preparation
against payroll sheet, social insurance, heath insurance and unemployment
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19. insurance, personnel files control, labor contract issuing and control, health -
care for workers, S.H.A.P.E operation (Safety, Health, Attitude, People,
Environment), company rules and policies composing, prepare and control
leave form and attendance of staff, receive comments or requests from staff
and report to HR Manager.
Typically, officers perform administrative
tasks to ensure that their staffs can work
efficiently. Equipment and machinery used
in their departments must be in good
working order. If the computer system goes
down or a fax machine malfunctions, the
officers must try to correct the problem or
alert repair personnel. They also request new
equipment or supplies for their department
when necessary.
Planning the work and supervising the staff
are key functions of this section. To do these
effectively, the supervisor must know the
strengths and weaknesses of each member of
the staff, as well as the results required from
and time allotted to each job. Officers must
make allowances for unexpected staff
absences and other disruptions by adjusting
assignments or performing the work
themselves if the situation requires it.
Officers help train new employees in
organization and office procedures. They
may teach new employees how to use the
telephone system and operate office
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20. equipment. Because most administrative
support work is computerized, they also
must teach new employees to use the
organization’s computer system. When new
office equipment or updated computer
software is introduced, officer’s train
experienced employees to use it efficiently
or, if this is not possible, arrange for their
employees to receive special outside
training.
General affairs officers often act as liaisons
between the administrative support staff and
the professional, technical, and managerial
staff. This may involve implementing new
company policies or restructuring the
workflow in the departments. They also
must keep their superiors informed of their
progress and any potential problems. Often,
this communication takes the form of
research projects and progress reports.
Because officers and managers have access
to information such as their department’s
performance records, they may compile and
present these data for use in planning or
designing new policies.
2.2. Knowledge and skills gained from
apprenticeship
In fact, when I worked as a staff and an
assistant for General Affair Manager, I had
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21. many difficulties in my work, so I tried my
best and with the manager’s help, I could
overcome obstacles and I had done well.
All of the works which I did at Dong Jin company, I learned a lot
experience and I also gained the precious knowledge in business involve in soft
skills and professional working way.
2.3. Report on professional apprenticeship
During my apprenticeship at Dong Jin Company, I was assigned as a staff
in General Affair Department. The first time I went to work at the company, I
felt nervous because of my assigned task. Everything was strange. It took me two
weeks to get acquainted with my new co-workers in the. Every people there were
very friendly, helpful and enthusiastic, so I gradually get used to the new place
and new people.
First, the manager asked me to read and study the general affair
department’s requirement for five days. I felt very tired and stressed but I tried
and complete this task.
Next, he told me that I should follow the other staffs to listen and get
acquainted with the ways of dealing with related documents in the department.
This task was a little more interesting. I felt eager to listen and I took notes. I
spent three weeks to fulfill this task. Three weeks had lasted, I was asked to
report everything I had done and learned from the other staffs. I recognized that
everything was great and I got a lot of precious experiences for my future jobs.
Beside that, I was also being an assistant for the manager. This job was
difficult for me to do because of its challenges and difficulties. With the role of
the assistant position, my duty must prepare documents as well as make plan for
the manager carefully for the meetings in company and the meetings with foreign
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22. customers. Moreover, I played a translator some economic contracts and letters
from Vietnamese into English and all of documents that related to English.
2.3. Assessment of the link between theory and practice
When I worked there, I could not only comprehensively apply what I had
learn from the University into practice but also learnt the way how to behave
well with my managers and my co-workers .
Moreover I could know rather clearly about the working process of
general affair department, I had many chances to study about receipts which
relate to export and import such as: customs declaration, commercial invoice,
packing list... Although I did not have chance to practice my english business
much, I had chance to study an other business field, and I studied more about
working and communication skills in office, finally I felt more confident for 6
months.
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23. CHAPTER THREE
SELF EVALUATION ON APPRENTICESHIP WORK
3.1. Assessment of apprenticeship work
After six months working in Dong Jin Co., Ltd. I knew more clearly about
the working environment in a company in generally speaking and in the Dong Jin
in private speaking. I am very happy when I work in this environment. My
colleagues are friendly and kind. Especially my manager, he is very easy going,
and willing to help me.
There are many works in my company. For example, manage human
resource department, technical staffs, which also work play important role.
Besides, translator is no less than important. So I was also chosen as a translator
by general affair manager. There were so many documents which need to
translate from Vietnam to English and opposite. Major document which I
translated including email, version all of documents from company. Moreover, I
had to make plan for the meeting and conference for the manager and staffs in
the company. I also made working schedules for all staffs in my department
constructed by the manager, so on.
And to complete all these tasks, I had to learn a lot from experienced
officers in this department. I had to acknowledge the company’s policy for all
staffs and company’s regulation as well as I had a chance to study commercial
rules. From this work, I found many interesting new things that I can experiment
and discover. This job has taught me how to work professionally in a modern
working environment. I can also attain the patience and critical thinking during
the working time. In short, I can learn many new things and experience from this
job a lot.
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24. 3.2. Assessment of Apprentice’s career choice
As a staff in General Affair Department, I realize that I still have many
things to update and improve the knowledge as well as hard skills and soft skills.
I also like this position; I think it rather appropriate with me although I still do
not have enough skills to apply this job. However, during the working time, I
seem to learned many things from everyone in the company, especially in my
department. They teach me how to organize the meeting, how to make a suitable
working plan for the staffs. In addition, I can learn the professional working ways
in a modern working environment and the way to solve difficult problems in
working.
3.3. Assessment of Relationship among individual in apprenticeship section
During the time I worked there, I found that my department has a very
close relationship with other departments. This is an advantage because good
relationship makes jobs well done and less time consuming. All departments are
willing to cooperate and support each other to get the best result. Besides, warm
atmosphere among departments help staffs enjoy working and reduce tiredness.
Moreover, I can make friend with new friend in this company. They help
me so much, give me many good advices. All of members in the company are so
kind to me and each others.
Besides, I realized that my knowledge is very narrow, I should learn more
and more. To be honest, I am very happy to be work at Dong Jin Company. I
hope that with the continuous efforts, Dong Jin will be more develop and
powerful in business.
3.4. Assessment of Company’s regulation
When working in Dong Jin company, I found that everyone in the
company highly pay attention to safety at work. There are many security guards
working inside and outside the office, so the staff never has to worry about their
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25. safety. Beside that, my office also cares much about the surrounding
environment. All wastes are collected to a certain separated place before being
solved. To protect environment, my office has planted many trees around the
building, which makes the air always fresh and make the scene beautiful, green
with flowers.
3.5. Assessment of Apprenticeship results
Working in a company for 6 months can not be said that it is too long or
too short. The important thing I can learn what company’s form is. Because of
limitation of the time, I can not report completely information of my daily job. If
I have any mistakes in my report, I hope that all of teachers of LHU to give me
some good advice in order that my reports become better.
I’m not confident and my knowledge is limited, I just studied about foreign
trade skills basically, so I do not have enough ability to understand all of works
which related to general affair major. It is very difficult for me to understand
about term definition clearly.
After working at General Affair Department, I found that apprenticeship is
a good chance for graduating students to get acquaintance with their job. Real
working environment is much different from what we studied in university. It
requires many skills and students must adapt well. Therefore, the English
department should pay more attention to training necessary skills for students.
Moreover, students should also prepare themselves deep academic knowledge
and skills required like soft skills in order to find good jobs after their graduation.
Secondly, if a person has a good relationship with others and know how to
work in group, he is easy to finish his duties. I am very lucky to work with my
helpful and friendly colleagues. They are very willing to help me in my work as
well as in this report. Furthermore, I have a good director, he is very sympathetic
to give me change to work at the company and give me good condition to finish
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26. the report. To sum up, the time apprenticeship is the time I can learn a lot
precious experience and improve my knowledge.
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27. CONCLUSION
Working as a staff in General Affair Department, I must work in a modern
working environment with foreigners, so I have to use much English daily in
communication and that is the best way for me to develop my English skill. I had
many chances to contact with foreigners such as Korean and sometimes,
American, Philippines people. Therefore, I can hear and catch many types of
accents and different ways of pronunciation. It gives me more experience and
confidence in getting in touch with strange people who use English. Additionally,
I can establish more relationships with my clients and suppliers by
communication in English. It helps me discovering interesting things from them.
I also learn more from their culture, habit, and way of thinking, lifestyle, their
view points and how to solve a complicated problem. The more time I work the
more experience I learn.
The company is a good environment for me to study and widen
knowledge. Most of people in Dong Jin Textile Vina are friendly and
enthusiastic. Being a manager, I can apply all my knowledge in practical job.
Moreover, I also got used pressure of my job that will help me have more
experience, more flexible mind.
Dong Jin Textile Vina has developed incessantly in the recent years due to
the attempt from the management board and all employees in the company.
Taking care the life of the employees and reforming the working environment
from the management board are the main motivations to employees to try their
best to work.
During working time, I have a good condition to put some of the theory
learned on my courses into practice and I have some good working knowledge of
business. I understand that studying and working are different. I think that I am a
lucky person when I worked in this company. My director and colleague are very
kind. They help me a lot whenever I have troubles.
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28. In Dong Jin Textile Vina, a good team is built by:
Discipline:
Respectation:
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29. Cooperation:
Different people are together as a family
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30. RECOMMENDATION
Affection from learning English in Lac Hong University and using
English in real life:
In my opinion, Lac Hong University is running an appropriate training
program for students of English faculty. Teachers here are correct when they
teach us skills to use English especially speaking, pronunciation and writing.
Each skill can bring students – future workers a good communicative skill with
foreigners by talk, by saying and by writing. The first thing that student must
spend before they get chance to work in a foreign company is to speak to a
foreigner. If they fail in communication, both will not have good understanding
and so, no cooperation between them. Another important thing is about
pronunciation, I think if a student is not well trained with this skill, he (or she)
will have much difficult in communication because a wrong pronunciation will
lead to a failure in understanding. As a result, they must spend more time for
explanation, or using body language for their talk. The last thing is about writing.
A foreign company requires people to use English in written at least 50% of
papers. So, if student are not well equipped with good writing skill, it can be a
disaster. Before learning English in LHU, I used English carelessly, but, now,
when I am here typing this report, I deeply think that English must be respected
as our mother tongue because it helps us getting knowledge and touching the
world around us via letters, newspapers, magazines, and internet.
The Foreign Language Department of Lac Hong University should
improve more training program to increase speaking, listening, writing, reading
which are more closely with the real life (for example: business writing is not
only good for students but for experienced people in writing an application, a
business letter, report, and mail as well).
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31. References for report:
• Company profile.
• Documents, pictures, data from General Affairs Department.
• Company policies, regulations.
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