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Disabled ‘R’ All
  Bridging the gap between
Accessibility and Usability




                Hugo Nicolau
                hman@vimmi.inesc-id.pt
Mobile devices
Powerful tools
Always near us
@ Home
@ Work
Outdoors
In car
@ Coffee shop
@ Subway
@ Airplain
And many many others …
Many contexts




       CONTEXT
Overload
Leading to …




        SIID
Motor capabilities
Loss of physical stability
Motor impaired
Similar problems?
Do they benefit from …




  Similar solutions?
Goal
Hypothesis



“
Solutions designed for motor-impaired users
can be applied on mobile devices by assessing
the users’ capabilities within real mobile
contexts and thus enhancing their performance
                                                ”
Knowledge sharing and reuse
“Reinventing the wheel”
More and better research
Cost and availability
New connotation
RELATED
  WORK
Context


 Sears, 2003
Understanding SIID
Brewster, 2002



                 + 17% workload


                 -32% data entered
Lin et al., 2007




 Error rate
 65% - 3%
Schedlbauer et al., 2007
Schildbach et al., 2010
Mizobuchi, 2005
Dealing with SIID
(Harrison et al., 2010)          (Mistry et al., 2009)




(Sawheny and Schmandt, 2000)   (Wigdor and Balakrisham, 2003)
Karlson, 2007; Baudisch, 2009

ThumbSpace




(Karlson and Bederson, 2007)


                               (Baudisch and Chu, 2009)
Context-aware interfaces

          (Kane et al., 2008)
Alternative techniques


      (Yatani and Troung, 2009)
Gesture interfaces




 (Yfantidis, 2006)

                     (Bach, 2008)




 (Guerreiro, 2009)   (Goldberg, 1993)
Discussion on SIID
Target selection
Text-entry
Increase size
Evaluation
Still in its infancy
Understanding HIID
Dropping and long press
Dropping
Long press




             > ffffffffffffff   (Brown, 1992)
Bounce and additional press
Additional
Bounce




(Vanderheiden, 1993; Edwards, 1995; Poulson et al. 1996)
Trewin, 1999

    Transposed

       Remote

       Bounce

      Dropping

       Missing

     Additional

          Long

                  0   500   1000   1500   2000   2500   3000
Mouse manipulation
(Riviere and Thakor, 1996; Hwang et al. 2004; Keates et al.,
2005)

    Near misses

    Not-so-near misses

    Slips

    Accidental clicks

    Middle button press
Touch screens

                (Guerreiro et al., 2010)
Dealing with HIID
Edge-based interfaces
 Barrier Pointing




                            EdgeWrite

 (Froehlich et al., 2007)




                            (Wobbrock et al., 2003)
Pointing




SUPPLE                          Steady Clicks
(Gajos et al., 2007)



                       (Trewin et al., 2006)
Text-Entry solutions
Filters


Suggestion and configuration systems


Word correction and prediction systems


Alternative techniques
Filters
 Windows




  Sticky keys
  Slow keys     OverlapKeys
  Repeat keys
  Mouse keys




                (Trewin, 2002)
Suggestion systems




    (Trewin and Pain, 1997)

    (Koester et al., 2007)
Word correction
 True Keys




  (Kane et al., 2008)
Alternative techniques
Spread Keys




(Merlin and Raynal, 2010)

 EdgeWrite




 (Wobbrock et al., 2003)
Discussion HIID
Greater focus on problems
Reuse “soft-solutions”
Opportunities
APPROACH
Similar approaches
Focus on disability
Rather than …




   Ability
Touch screens
Preliminary studies

                      (Guerreiro et al., 2010)
Tapping
Crossing
Exiting
Gesturing
Size




 7 mm   12 mm   17 mm
Screen areas
Tapping
Size




  12 mm
       22%
Near support
Ability-design
Workplan
How do users select                   Selection techniques for
targets?                                   touch screens



                       Text-entry                                 Text-entry
Similar problems?     errors (HIID)                              errors (SIID)




What solutions?                            Development




Similar solutions?                          Evaluation
Tapping
How do users select                   Selection techniques for
targets?                                   touch screens



                       Text-entry                                 Text-entry
Similar problems?     errors (HIID)                              errors (SIID)




What solutions?                            Development




Similar solutions?                          Evaluation
Similar problems?
How do users select                   Selection techniques for
targets?                                   touch screens



                       Text-entry                                 Text-entry
Similar problems?     errors (HIID)                              errors (SIID)




What solutions?                            Development




Similar solutions?                          Evaluation
Text-entry
Capture abilities
HIID
SIID
Comparison


Intra analysis


Inter analysis
What solutions?
How do users select                   Selection techniques for
targets?                                   touch screens



                       Text-entry                                 Text-entry
Similar problems?     errors (HIID)                              errors (SIID)




What solutions?                            Development




Similar solutions?                          Evaluation
Three to five solutions
Filters


Configuration and suggestion systems


Orthographic correctors


Alternative techniques
Development
Similar solutions?
How do users select                   Selection techniques for
targets?                                   touch screens



                       Text-entry                                 Text-entry
Similar problems?     errors (HIID)                              errors (SIID)




What solutions?                            Development




Similar solutions?                          Evaluation
Hypothesis validation



“
Solutions designed for motor-impaired users
can be applied on mobile devices by assessing
the users’ capabilities within real mobile
contexts and thus enhancing their performance
                                                ”
Most adequate solutions
             100
   Error rate (%)




                                      2x


                                                           2x



                    0
                        Physical Impaired   Situational Impaired


                            Traditional                Alternative
Expected contributions
1. Analysis of selection techniques
2. Identify text-entry difficulties for motor
   impaired users
3. Performance analysis whilst mobile
4. Mobile prototypes for text-entry tasks
5. User study with accessibility solutions
6. Guidelines for technology transfer
Expected Results
1. Similar selection techniques


2. Relationship between physical and
   situational impairments


3. Solutions can be transferred between user
   groups
Workplan
Expected publications
2010:
  Full paper – ASSETS’10
  Short paper – Mobile HCI’10

2011:
  Doctoral consortium – ASSETS ‘11
  Journal paper

2012:
   Full paper – ASSETS’12
   Full paper – Mobile HCI’12

2013:
   Full paper – ASSETS’13
   Full paper – CHI’13
THE END
Hugo Nicolau
hman@vimmi.inesc-id.pt
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Disabled ‘R’ All: Bridging the gap between Accessibility and Usability